Relevance AI

relevanceai.com

Relevance AI declares 41 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. No published changes since we first read it on Sep 22, 2026. 3 tracked vendors name Relevance AI as a subprocessor, including BrowserStack, Employment Hero and Zyte.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

41 third parties.

NamePurposeLocationListed since
Amazon Web Services Cloud hosting providerUS, EU, AU
Anthropic AIAI Models; EngineeringUS
AssemblyAI AIAI Models; EngineeringUS
Cloudflare Cloud provider; DNS, Edge CachingGlobal
Cohere AIAI Models; EngineeringUS
Databricks Data storage and processing; Internal analyticsUSA
Daytona InfrastructureUS, EU
Deepgram AICloud APIs; EngineeringUS
Deno Engineering; Sandboxed code executionUS
Eleven Labs AIOther; Voice orchestrationNew York
Google Cloud Cloud APIs, AI Models; Cloud providerGlobal
Google Workspace Collaboration; Email, calendar, meeting, and productivity suiteUS
Hubspot CRM; SalesUS
Inngest Engineering; Message queuing and debouncingUS
Ledger Up Internal billing data transformations; Processes emails and names of customersUSA
Linear Engineering; Ticket management serviceUS
Mailgun Marketing; Outbound email servicesUS
Microsoft Azure Cloud providerUS EU, AU
Mistral.ai AIInfrastructureEU
Modal Engineering; Sandboxed code executionUS
MongoDB Atlas Database hosting providerUS, EU, AU
Notion CollaborationUS
Office 365 Productivity suite providerCollaboration
OpenAI AIAI Models; EngineeringUS
OpenRouter AIAI Models; EngineeringGlobal
Orb Billing; Finance and paymentsUS
Perplexity AI AIAI Models; EngineeringUS
Pipedream, Inc. Engineering; Pipedream Connect - Managed authentication for integrationsUS
Posthog Data analytics; Product analyticsUS
Recall.ai Cloud APIs for meetings; EngineeringUS
Replicate AIAI Models; EngineeringUS
Resend Marketing; Outbound email servicesUS
Rewardful Affiliate marketing; SalesUS
SendGrid Marketing; Outbound email servicesUS
Sentry Error monitoringUSA
Slack Messaging serviceGlobal
SmartLead Outbound email services; SalesGlobal
Stripe Finance and payments; Payment processingGlobal
Unipile Engineering; Messaging APIsGlobal
Vapi Cloud APIs; EngineeringUS
WorkOS Authentication; EngineeringGlobal

Web TechnologiesCSV · Atom

Relevance AI's homepage made 198 requests to 19 domains, and 8 services controlled by another company.

Analytics (4): HubSpot, posthog, LinkedIn, MetaAdvertising (1): Google CloudCookie compliance (1): CookieScriptCDN (1): usually detected as CDN: jsDelivrOther (1): Affiliate programs: Rewardful

8 third parties by category: Analytics 4Advertising 1Cookie compliance 1CDN 1Other 1

Third parties 8 · 85 requests
jsDelivr jsdelivr.net 25% of the page's requests 49
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Tag Manager 6% of the page's requests 12
HubSpotsubprocessor HubSpot HubSpot Analytics 4% of the page's requests 8
posthogsubprocessor PostHog 4% of the page's requests 8
LinkedIn Linkedin Insight Tag 2% of the page's requests 3
Meta Facebook Pixel 2.9.438 2% of the page's requests 3
CookieScript Cookie Script <1% of the page's requests 1
Rewardfulsubprocessor Rewardful <1% of the page's requests 1
First party 1 · 113 requests
Relevance AI Astro Floating UI Framer Motion HSTS Open Graph Vercel Vercel Speed Insights core-js 3.32.2 jsDelivr 57% of the page's requests 113

3 tracked companies loaded by the homepage are not in Relevance AI's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (3)CSV · Atom

3 companies
  • BrowserStack browserstack.com AI services
  • Employment Hero employmenthero.com Processing Activity: Deployment of AI agents for business functions, data analysis and customer interactions GDPR Transfer Mechanism: Contractual Clauses
  • Zyte zyte.com Productivity and AI tool

ComplianceCSV · Atom

Certified
Says it complies with

Certifications as Relevance AI's trust center lists them; reports are usually shared on request (evidence)

Service statusCSV · Atom

Aug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: 1 incident (1 minor)Sep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reported

90 days agotoday

  • 1 incident in 90 days
  • 0 major or critical
  • 54 min typical time to resolve
BeganIncidentImpactLasted
Customers are unable to save triggers when creating workforcesminor54 min
Degraded Claude Sonnet 5 serviceminor54 min
Users aren't receiving email verification and password reset emailsminor30 min
Existing agents do not show tools and prompts in some projectsno impact stated1 h 31 min
We are currently experiencing issues with cross project agent cloningno impact stated—

Incidents per month

0 2 4 Jul 2026: 3 incidents (1 minor, 2 no impact stated) · partial: our history begins Jul 13 · typical time to resolve 1 h 31 min Aug 2026: 1 incident (1 minor) · typical time to resolve 54 min Sep 2026: 1 incident (1 minor) · typical time to resolve 54 min Oct 2026: 0 incidents Nov 2026: 0 incidents Jul 2026Aug Sep Oct Nov

critical major minor no impact stated before or partly before our history

Components affected

ComponentIncidents
Agent Builder1

As Relevance AI's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Relevance AI's subprocessorsCSV · Atom

334 reported incidents in the last 30 days, by 21 of the vendors Relevance AI lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Relevance AI was involved.

DateCompanyIncidentImpactLasted
OpenAIUnable to start new Workspace Agent runs criticalongoing
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
SentryUS issues feed throwing intermittent errors minor51 min
LinearSlack integration degraded due to Slack outage minor3 h 9 min
SendGridSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
SentryAccount emails not being delivered major42 min
SendGridRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
ElevenLabsScribe v3 Live outage major1 h 53 min
AnthropicElevated errors on Fable 52 and Mythos 52 no impact stated1 min
SendGridIssue resolved minor1 h 43 min
SentryEU region replay ingestion latency minor48 min
NotionSome Notion Agent sessions may hang or stop updating major2 h 19 min
ModalSome Sandboxes experiencing creation failures minor23 min
SendGridSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
HubSpotSome HubSpot tools may be unavailable for some users no impact stated51 min
SendGridGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
DeepgramFlux TTS high latency and websocket disconnects major9 min
VapiDegraded Service: Insights API and Boards Inaccessible minor42 h 41 min
OpenAIElevated Errors On API minor42 min
SendGridWhatsApp Business API Message Send Failures minor16 h 29 min
InngestInvestigating Degraded Performance minor3 min
OpenAIElevated ChatGPT Conversation Errors minor52 min
SendGridVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
SendGridVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min

And 309 more. All of them: CSV · Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Relevance AI's site

Relevance AI transparency rating

It updates with the rating.

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