Rapid7

rapid7.com

Rapid7 declares 32 subprocessors, plus 15 of its own affiliates, in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. No published changes since we first read it on Sep 22, 2026. 9 tracked vendors name Rapid7 as a subprocessor, including Rackspace, MacStadium and Keyfactor.

Subprocessors CSV of Rapid7's subprocessors · Atom feed of Rapid7's subprocessors DORA draft CSV of Rapid7's subprocessors as declared by Rapid7 what's this? · 

32 third parties, 15 affiliates.

NamePurposeLocationListed since
6sense United States
Amazon Web Services (AWS) Australia, Canada, Germany, Ireland, Japan, United States
Anthropic AIUnited States
ARMO Security EU
Ask-AI United States
Box United States
Cisco United Kingdom, United States
Compyl United States
Concentrix United States, EU
Confluent United States
Datadog United States
Dialpad United States
Freshworks United States
Gong United States, EU
Google Cloud United States, EU
Google Workspace United States, EU
Grafana Labs United States
IntSights Cyber Intelligence Ltd. Israel
IronScales United States
Klarity United States
Marketo United States
Okta United States
OpenAI AIUnited States
Pendo United States
Plextrac United States
Productboard United States
Rapid, Inc. United States
Salesforce United States
Slack United States
Snowflake United States
Tableau United States
Zoom United States
Rapid7 affiliates (15)
NamePurposeLocationListed since
Rapid7 LLC United States
Rapid7 Australia Pty Ltd. Australia
Rapid7 Canada, Inc. Canada
Rapid7 Czech Republic S.R.O Czech Republic
Rapid7 France SAS France
Rapid7 Germany GMBH Germany
Rapid7 India Technologies Private Ltd. India
Rapid7 International Group United Kingdom
Rapid7 International Holdings Limited United Kingdom
Rapid7 Ireland Limited Ireland
Rapid7 Japan KK Japan
Rapid7 Netherlands B.V. Netherlands
Rapid7 Singapore PTE. LTD. Singapore
Rapid7 Spain SL Spain
Rapid7 Sweden AB Sweden

Web TechnologiesCSV of Rapid7's web technologies · Atom feed of Rapid7's web technologies

Rapid7's homepage made 129 requests to 9 domains, and 4 services controlled by another company.

Advertising (2): Microsoft, Google CloudAnalytics (1): WingifyCookie compliance (1): OneTrust

4 third parties by category: Advertising 2Analytics 1Cookie compliance 1

Third parties 4 · 42 requests
Microsoft Microsoft Advertising 10% of the page's requests 13
OneTrust OneTrust 9% of the page's requests 12
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Tag Manager 9% of the page's requests 11
Wingify VWO 5% of the page's requests 6
First party 1 · 87 requests
Rapid7 Amazon CloudFront Amazon Web Services Cloudflare Framer Motion HSTS Lucide Microsoft Clarity Next.js 16.3.6 Next.js App Router Open Graph Priority Hints RSS Radix UI React Swiper Turbopack Webpack 67% of the page's requests 87

3 tracked companies loaded by the homepage are not in Rapid7's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (9)CSV of the companies listing Rapid7 · Atom feed of the companies listing Rapid7

9 companies
  • Accruent accruent.com InfoSec Partner
  • Alcide alcide.io
  • Keyfactor keyfactor.com Cybersecurity Solution – Scoped Services
  • Lightedge lightedge.com Products & Services – Security
  • LiquidPlanner liquidplanner.com Operational Monitoring, Logging, and Crash Reporting; Used to collect, monitor, analyze, and store log data for performance and security purposes
  • MacStadium macstadium.com Log monitoring, Security Incident Event Management, and 24/7 Security Operations Center Managed Detection & Response services
  • Rackspace rackspace.com Products & Services – Security
  • Syndigo syndigo.com The duration of the Processing is determined by the services agreement with the Sub-Processor.; The nature of the Processing involves: monitoring, analysis, and consultation in the process of reviewing cybersecurity alerts or incidents.; The subject matter of the Processing pertains to the provision of cybersecurity monitoring, analysis, and consulting services pursuant to the services agreement with the Sub-Processor.
  • Third Iron thirdiron.com Cloud monitoring; Processes email addresses to provide customer service functions such as setting up access

ComplianceCSV of Rapid7's compliance · Atom feed of Rapid7's compliance

FedRAMP Marketplace

OfferingStatusImpactAgenciesSince
InsightGovCloudAuthorizedModerate1

Security program

How Rapid7 says it manages cybersecurity risk, in its annual report to the SEC.

Led by
Chief Security Officer
quote Our cybersecurity programs are under the direction of our Chief Security Officer (“CSO”), who receives reports from our information security team and monitors the prevention, detection, mitigation and remediation of cybersecurity incidents.
Board oversight
Audit Committee
quote This framework includes steps for assessing the severity of a cybersecurity threat or incident, identifying the source of such cybersecurity threat or incident (including whether such cybersecurity threat or incident is associated with a third-party service provider, supplier, or vendor), implementing cybersecurity countermeasures and mitigations and an escalation path for informing management, the audit committee of the board of directors (the "Audit Committee"), and our full board of directors (the "Board") of cybersecurity threats, incidents and risks.
Frameworks named
  • NIST
  • ISO 27001
quote Our cybersecurity risk management program is designed based on prevailing security standards and controls, such as NIST-800 and ISO 27001, and to continuously evaluate cybersecurity risks in alignment with our business objectives and operational needs.
Outside review
Engages outside assessors or consultants
quote Recognizing the complexity and evolving nature of cybersecurity threats, incidents and risks, we engage with a range of third-party experts, including cybersecurity penetration testers, consultants, and auditors in evaluating and supporting our risk management systems.
Its own suppliers
Reviews their security
quote a third-party risk management process for third-party service providers, suppliers, and vendors; and
Practices named
  • Incident response plan
  • Penetration testing
  • Security training
Read Item 1C in full

At Rapid7, cybersecurity risk management is integrated into our overall enterprise risk management program and one pillar of our broader cybersecurity program. Our cybersecurity risk management program is designed based on prevailing security standards and controls, such as NIST-800 and ISO 27001, and to continuously evaluate cybersecurity risks in alignment with our business objectives and operational needs. Our information security team manages a framework for handling both information security risk management and operational cybersecurity threats and incidents, including those associated with the use of products and services provided by third-party service providers, suppliers, and vendors. This framework includes steps for assessing the severity of a cybersecurity threat or incident, identifying the source of such cybersecurity threat or incident (including whether such cybersecurity threat or incident is associated with a third-party service provider, supplier, or vendor), implementing cybersecurity countermeasures and mitigations and an escalation path for informing management, the audit committee of the board of directors (the "Audit Committee"), and our full board of directors (the "Board") of cybersecurity threats, incidents and risks.

Recognizing the complexity and evolving nature of cybersecurity threats, incidents and risks, we engage with a range of third-party experts, including cybersecurity penetration testers, consultants, and auditors in evaluating and supporting our risk management systems. Our collaboration with these third parties includes regular independent audits, threat assessments, and consultation on security enhancements.

Our cybersecurity program, which is managed by our information security team, includes:

•efforts to comply with prevailing cybersecurity standards;

•regular risk assessments, security assessments and penetration tests designed to help identify potential cybersecurity risks to our critical systems, networks, products, services, and our broader enterprise information technology environment;

•a cybersecurity incident response plan and procedures for responding to cybersecurity threats and incidents;

•a security operations team responsible for detection of, and response to, cybersecurity threats and incidents;

•a third-party risk management process for third-party service providers, suppliers, and vendors; and

•annual cybersecurity awareness training of our employees, including senior management.

Our Board considers cybersecurity risk as part of its risk oversight function and has delegated to the Audit Committee oversight of cybersecurity risk management. Our Audit Committee consists of Board members with a variety of expertise in risk management, technology, finance, and cybersecurity, including oversight of security teams. The Audit Committee is responsible for overseeing that management has processes in place designed to identify, assess and manage cybersecurity risks, including mitigation and remediation of cybersecurity threats and incidents. The Audit Committee also reports on the cybersecurity program to our Board.

Management is responsible for identifying, assessing and managing material cybersecurity risks on an ongoing basis, establishing processes designed to ensure that potential cybersecurity risk exposures are monitored, putting in place appropriate mitigation and remediation measures, and maintaining cybersecurity programs. Our cybersecurity programs are under the direction of our Chief Security Officer (“CSO”), who receives reports from our information security team and monitors the prevention, detection, mitigation and remediation of cybersecurity incidents. Our CSO and dedicated personnel are certified and experienced information systems security professionals and information security managers with decades of experience and industry certifications. Management, including the CSO and our information security team, regularly update the Audit Committee on Rapid7’s cybersecurity program, including cybersecurity vulnerabilities, risk, threats and incidents, and developments in the cybersecurity risk landscape.

Despite our efforts, we cannot eliminate all risks from cybersecurity threats or incidents, or provide assurances that we have not experienced an undetected cybersecurity incident. While we have implemented a risk management process designed to mitigate cybersecurity risks that arise from utilizing third-party service providers, suppliers, and vendors, our control over and ability to monitor the security posture of third parties with whom we do business remains limited and there can be no assurance that we can prevent, mitigate, or remediate the risk of any compromise or failure in the security infrastructure owned or controlled by such third parties. Additionally, any contractual protections with such third parties, including our right to indemnification, if any at all, may be limited or insufficient to prevent a negative impact on our business from such compromise or failure. For additional information about these risks, see Part I, Item 1A, Risk Factors in this Annual Report on Form 10-K.

Security program from Rapid7, Inc.'s Form 10-K for fiscal 2025, filed Feb 19, 2026, Item 1C, in its words (evidence) FedRAMP status from the FedRAMP Marketplace (evidence)

Service statusCSV of Rapid7's status page incidents · Atom feed of Rapid7's status page incidents

Aug 15: no incident reportedAug 16: no incident reportedAug 17: 1 incident (1 no impact stated)Aug 18: no incident reportedAug 19: 1 incident (1 no impact stated)Aug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: 1 incident (1 minor)Sep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: 2 incidents (1 minor, 1 no impact stated)Sep 17: no incident reportedSep 18: no incident reportedSep 19: 1 incident (1 minor)Sep 20: 1 incident (1 minor)Sep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: 1 incident (1 minor)Oct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: 1 incident (1 minor)Oct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: 1 incident (1 minor)Oct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 12 incidents in 90 days
  • 0 major or critical
  • 1 h typical time to resolve
BeganIncidentImpactLasted
SIEM - Rapid7 Collectorminor10 days
Vulnerability Management Increased Latencyminor1 h 38 min
Alert and Investigation Creation Delaysminor43 min
Vulnerability Management - Dashboard and Reporting Degradationminor1 h 53 min
Vulnerability Management - Dashboard and Reporting Degradationminor24 min
Command Platform Dashboard Degraditionminor32 min
Rapid7 Customer Portal Degradationno impact stated7 h 3 min
Exposure Command Degradationminor9 min

Incidents per month

0 3 6 Dec 2025: 0 incidents Jan 2026: 0 incidents Feb 2026: 1 incident (1 minor) · typical time to resolve 22 min Mar 2026: 6 incidents (1 critical, 1 major, 4 minor) · typical time to resolve 6 days Apr 2026: 6 incidents (1 major, 5 minor) · typical time to resolve 16 h 16 min May 2026: 4 incidents (3 minor, 1 no impact stated) · typical time to resolve 1 h 55 min Jun 2026: 1 incident (1 major) · typical time to resolve 2 days Jul 2026: 0 incidents Aug 2026: 5 incidents (2 minor, 3 no impact stated) · typical time to resolve 55 min Sep 2026: 6 incidents (5 minor, 1 no impact stated) · typical time to resolve 43 min Oct 2026: 2 incidents (2 minor) · typical time to resolve 10 days Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidentsBar
Data Processing5
User Interface3

As Rapid7's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Rapid7's subprocessorsCSV of incidents reported by vendors Rapid7 lists · Atom feed of incidents reported by vendors Rapid7 lists

119 reported incidents in the last 30 days, by 11 of the vendors Rapid7 lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Rapid7 was involved.

DateCompanyIncidentImpactLasted
SnowflakeINC20000347 minor32 min
OpenAIUnable to start new Workspace Agent runs criticalongoing
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
GrafanaDegraded performance for Grafana Cloud Metrics in prod-us-central-7 major1 h 35 min
GrafanaElevated query errors for Grafana Cloud Metrics in prod-us-east-3 minor4 h 13 min
AnthropicElevated errors on Fable 52 and Mythos 52 no impact stated1 min
ZoomService Degradation Affecting Zoom Conference Room Connector Services Endpoints in the AMS region. minor2 h 35 min
GrafanaCloud Logs writes - Elevated latency and error rates in prod-eu-central-0 no impact stated17 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
GrafanaMimir query unexpected response with status code 500 minor8 h 31 min
ZoomService Degradation Affecting a subset of users with ZVA and ZoomMate no impact stated1 min
OpenAIElevated Errors On API minor42 min
OpenAIElevated ChatGPT Conversation Errors minor52 min
ZoomService Degradation Affecting Zoom Inbound SMS Service in the AU region minor1 h
OpenAIElevated errors with image generation minor1 h 49 min
AnthropicDegraded performance for Claude Fable 5.1 minor26 min
SnowflakeINC20000337 minor2 h 5 min
SnowflakeINC20000336 minor3 h 20 min
OpenAIElevated error rates with some U.S. business Mastercards no impact stated3 days
GrafanaSynthetic Monitoring — Jakarta Public Probe Degradation no impact stated1 min
ZoomService Degradation Affecting Zoom Mail, Calendar and Scheduler. minor1 h 37 min
ProductboardCompany entity data processing is delayed minor59 min
OpenAIChatGPT Work and Dots Errors minor13 h 6 min
ConfluentKafka - Increased latency and connectivity issues - Azure - brazilsouth minor2 h 9 min
OpenAIElevated error rates across paid ChatGPT plans minor1 h 54 min

And 94 more. All of them: CSV · Who is around them.

ChangesCSV of Rapid7's changes · Atom feed of Rapid7's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Rapid7's site

Rapid7 transparency rating

It updates with the rating.

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