Third Party Index

SmartRecruiters

smartrecruiters.com

Transparency

Exemplary

Breakdown
Subprocessor list30 / 30
Processing locations8 / 8
Purposes7 / 7
Data processing addendum12 / 12
Trust center8 / 8
Privacy policy6 / 6
security.txtnot found0 / 6
Security page5 / 5
Status page5 / 5
Vulnerability disclosurenot found0 / 5
Pages still reachable8 / 8
Total89 / 100

Only documents we can retrieve count: a page behind a login or a broken link scores nothing.

Badge

SmartRecruiters transparency rating

For SmartRecruiters's own site; it updates with the rating.

<a href="https://thirdpartyindex.com/vendors/smartrecruiters"><img src="https://thirdpartyindex.com/badge/smartrecruiters.svg" alt="SmartRecruiters transparency rating on Third Party Index" height="20"></a>
[![SmartRecruiters transparency rating on Third Party Index](https://thirdpartyindex.com/badge/smartrecruiters.svg)](https://thirdpartyindex.com/vendors/smartrecruiters)

Documents

DocumentVerifiedChangedEvidence
Trust center snapshot
Subprocessor list snapshot
Data processing addendum snapshot
Privacy policy snapshot
Terms snapshot
Security page snapshot
Status page statuspage snapshot

Subprocessors

40 third parties, 1 affiliate. CSV · Atom

NamePurposeLocationListed since
AdeptID Supporting in screening and ranking applicantsAWS Frankfurt, Germany for EU-hosted Customers.; AWS US (North Carolina) for US-hosted Customers.
ALEXANDER MANN BPO SOLUTIONS PTE. LTD. Provides professional services to customers for implementing SmartRecruiters’ software.N/A; SINGAPORE
Alexander Mann Solutions Limited Provides professional services to customers for implementing SmartRecruiters’ software.N/A
Alliantis GmbH Provides professional services to customers for implementing SmartRecruiters’ software.N/A
Amazon Web Services EMEA SARL Data hosting.
AMS – Alexander Mann Solutions Corporation Provides professional services to customers for implementing SmartRecruiters’ software.N/A
Atlassian. Pty Ltd Atlassian’s Jira, Confluence and Opsgenie are sub-processor if it is required to store customer personal data for solving bugs and problems reported by customersGermany
Cielo Inc. Provides professional services to customers for implementing SmartRecruiters’ software.N/A
Cloudflare Inc. Web application security & performance solutions, including DNS and WAF componentsNearest location to a visitor based on the metadata
CLOUDORIZON LIMITED Provides professional services to customers for implementing SmartRecruiters’ software.N/A
Dare to change Ltd. Provides professional services to customers for implementing SmartRecruiters’ software.N/A
DataDome Solutions Inc. Web application bot and online fraud protection solutions.European Union
DeepL SE Translation of keywords & data uploaded by the userThe default hosting location for SmartRecruiters’ customers is Frankfurt, Germany, unless another country’s hosting is designated in an order form between SmartRecruiters and a customer.
Dispatch Provides professional services to customers for implementing SmartRecruiters’ software.N/A
EdgeTech Consulting, LLC. Provides professional services to customers for implementing SmartRecruiters’ software.N/A
Freonit GmbH Provides professional services to customers for implementing SmartRecruiters’ software.N/A
Google LLC Data hosting of Big Query instance. Use of Google APIs (e.g., geolocation)Saint-Ghislain, Belgium
HIREPORT NL B.V Only for recruitment and/or talent acquisition purposes.AWS Frankfurt, Germany
J-LABS Spoika z ograniczona odpowiedzialnoscia Software developmentN/A
Jitterbit, Inc. If requested during implementation, the Cloud connector used to host and maintain any custom integrations between Customer’s system and SmartRecruiters platform.Netherlands
Joveo Technology partnership for conversational AIAWS Ireland for EU-hosted Customers.; AWS North Virginia for US-hosted Customers.
Mailgun Mailgun powers the email functionality between candidates and customers in SmartRecruiters’ software.Frankfurt, Germany
Microsoft Ireland Operations Limited Data hosting, email and traffic redirectionLondon, United Kingdom
NDM Global Inc. Provides professional services to customers for implementing SmartRecruiters’ software.N/A
Pendo.io Inc. Provide SmartRecruiters customers’ application users with in-app contextual guidance and walk-throughs in order improve user adoption and deflect support ticketsGoogle Cloud USA
Rhaegal SASU Provides professional services to customers for implementing SmartRecruiters’ software.N/A
SendGrid Inc. SendGrid powers the email functionality between candidates and customers in SmartRecruiters’ software.United States
Tableau Software, LLC Analyzing DataFrankfurt, Germany
Talent Tech Solutions Pty Ltd. Provides professional services to customers for implementing SmartRecruiters’ software.N/A
Textkernel BV Textkernel scans a candidate’s uploaded documents and parses the data into the database, e.g.: it scans documents for a candidate’s first name and adds that data to the first name data field.Netherlands
TQ Solutions Provides professional services to customers for implementing SmartRecruiters’ software.N/A
Twilio, Inc. Twilio sends text and WhatsApp messages between a candidate and a Customer.United States for SMS messages. WhatsApp stores messages on the WhatsApp user’s device.
The Udder Group Limited t/a Udder Provides professional services to customers for implementing SmartRecruiters’ software.N/A
UserVoice, Inc. Collecting, aggregating, analysing, and managing product feedback on behalf of the customer via a cloud-based SaaS platformGCP (primary, multi-availability zone); AWS (backup, geographically separate facility)
VISIER, INC. Talent Acquisition AnalyticsGermany (Active EU-US DPF Certification), Singapore or US, depending on the customer’s account hosting location.
VONQ B.V. Managed ServicesFrankfurt, Germany
Vroom Consultancy B.V. (worldofwork) Provides professional services to customers for implementing SmartRecruiters’ software.N/A
Workato, Inc. If requested during implementation, the Cloud connector used to host and maintain any custom integrations between Customer’s system and SmartRecruiters platform.European Union, Australia, USA (Default).
xFive Pty Ltd Provides professional services to customers for implementing SmartRecruiters’ software.N/A
Zendesk Inc. (formerly Smooch Technologies Inc.) Used to power the sending and receiving of messages from the SmartPal platform to users and applicants.The United States or the EEA as determined by a customer during implementation.
SmartRecruiters affiliates (1)
NamePurposeLocationListed since
SmartRecruiters Inc. (SPOLKA AKCYJNA) Oddzial w Polsce (SmartRecruiters, Inc. Poland Branch) Operation, maintenance, support, and testing of SmartRecruiters’ software.The default hosting location for SmartRecruiters’ customers is Frankfurt, Germany, unless another country’s hosting is designated in an order form between SmartRecruiters and a customer.

Listed as a subprocessor by (1)

Purposes as each company states them.

Changes

None since tracking began.