SmartRecruiters
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center | snapshot | ||
| Subprocessor list | snapshot | ||
| Data processing addendum | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
40 third parties, 1 affiliate. CSV · Atom
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| AdeptID | Supporting in screening and ranking applicants | AWS Frankfurt, Germany for EU-hosted Customers.; AWS US (North Carolina) for US-hosted Customers. | |
| ALEXANDER MANN BPO SOLUTIONS PTE. LTD. | Provides professional services to customers for implementing SmartRecruiters’ software. | N/A; SINGAPORE | |
| Alexander Mann Solutions Limited | Provides professional services to customers for implementing SmartRecruiters’ software. | N/A | |
| Alliantis GmbH | Provides professional services to customers for implementing SmartRecruiters’ software. | N/A | |
| Amazon Web Services EMEA SARL | Data hosting. | ||
| AMS – Alexander Mann Solutions Corporation | Provides professional services to customers for implementing SmartRecruiters’ software. | N/A | |
| Atlassian. Pty Ltd | Atlassian’s Jira, Confluence and Opsgenie are sub-processor if it is required to store customer personal data for solving bugs and problems reported by customers | Germany | |
| Cielo Inc. | Provides professional services to customers for implementing SmartRecruiters’ software. | N/A | |
| Cloudflare Inc. | Web application security & performance solutions, including DNS and WAF components | Nearest location to a visitor based on the metadata | |
| CLOUDORIZON LIMITED | Provides professional services to customers for implementing SmartRecruiters’ software. | N/A | |
| Dare to change Ltd. | Provides professional services to customers for implementing SmartRecruiters’ software. | N/A | |
| DataDome Solutions Inc. | Web application bot and online fraud protection solutions. | European Union | |
| DeepL SE | Translation of keywords & data uploaded by the user | The default hosting location for SmartRecruiters’ customers is Frankfurt, Germany, unless another country’s hosting is designated in an order form between SmartRecruiters and a customer. | |
| Dispatch | Provides professional services to customers for implementing SmartRecruiters’ software. | N/A | |
| EdgeTech Consulting, LLC. | Provides professional services to customers for implementing SmartRecruiters’ software. | N/A | |
| Freonit GmbH | Provides professional services to customers for implementing SmartRecruiters’ software. | N/A | |
| Google LLC | Data hosting of Big Query instance. Use of Google APIs (e.g., geolocation) | Saint-Ghislain, Belgium | |
| HIREPORT NL B.V | Only for recruitment and/or talent acquisition purposes. | AWS Frankfurt, Germany | |
| J-LABS Spoika z ograniczona odpowiedzialnoscia | Software development | N/A | |
| Jitterbit, Inc. | If requested during implementation, the Cloud connector used to host and maintain any custom integrations between Customer’s system and SmartRecruiters platform. | Netherlands | |
| Joveo | Technology partnership for conversational AI | AWS Ireland for EU-hosted Customers.; AWS North Virginia for US-hosted Customers. | |
| Mailgun | Mailgun powers the email functionality between candidates and customers in SmartRecruiters’ software. | Frankfurt, Germany | |
| Microsoft Ireland Operations Limited | Data hosting, email and traffic redirection | London, United Kingdom | |
| NDM Global Inc. | Provides professional services to customers for implementing SmartRecruiters’ software. | N/A | |
| Pendo.io Inc. | Provide SmartRecruiters customers’ application users with in-app contextual guidance and walk-throughs in order improve user adoption and deflect support tickets | Google Cloud USA | |
| Rhaegal SASU | Provides professional services to customers for implementing SmartRecruiters’ software. | N/A | |
| SendGrid Inc. | SendGrid powers the email functionality between candidates and customers in SmartRecruiters’ software. | United States | |
| Tableau Software, LLC | Analyzing Data | Frankfurt, Germany | |
| Talent Tech Solutions Pty Ltd. | Provides professional services to customers for implementing SmartRecruiters’ software. | N/A | |
| Textkernel BV | Textkernel scans a candidate’s uploaded documents and parses the data into the database, e.g.: it scans documents for a candidate’s first name and adds that data to the first name data field. | Netherlands | |
| TQ Solutions | Provides professional services to customers for implementing SmartRecruiters’ software. | N/A | |
| Twilio, Inc. | Twilio sends text and WhatsApp messages between a candidate and a Customer. | United States for SMS messages. WhatsApp stores messages on the WhatsApp user’s device. | |
| The Udder Group Limited t/a Udder | Provides professional services to customers for implementing SmartRecruiters’ software. | N/A | |
| UserVoice, Inc. | Collecting, aggregating, analysing, and managing product feedback on behalf of the customer via a cloud-based SaaS platform | GCP (primary, multi-availability zone); AWS (backup, geographically separate facility) | |
| VISIER, INC. | Talent Acquisition Analytics | Germany (Active EU-US DPF Certification), Singapore or US, depending on the customer’s account hosting location. | |
| VONQ B.V. | Managed Services | Frankfurt, Germany | |
| Vroom Consultancy B.V. (worldofwork) | Provides professional services to customers for implementing SmartRecruiters’ software. | N/A | |
| Workato, Inc. | If requested during implementation, the Cloud connector used to host and maintain any custom integrations between Customer’s system and SmartRecruiters platform. | European Union, Australia, USA (Default). | |
| xFive Pty Ltd | Provides professional services to customers for implementing SmartRecruiters’ software. | N/A | |
| Zendesk Inc. (formerly Smooch Technologies Inc.) | Used to power the sending and receiving of messages from the SmartPal platform to users and applicants. | The United States or the EEA as determined by a customer during implementation. |
SmartRecruiters affiliates (1)
Listed as a subprocessor by (1)
Purposes as each company states them.
Talogy talogy.com 3rd Party Applicant Tracking System (Relationship owned by client)
Changes
None since tracking began.