Labs / Time machine / Noom
Noom
The subprocessor list as we last read it, on Nov 11, 2026.
Dates are when we read the list (UTC), not when Noom changed it. Between two readings we don't know what it said.
tall: list changed · medium: document changed · short: read, no change · x: check failed · dotted: change dates only. Tap a tick or use the date box.
We record change dates, not every check, before Oct 11, 2026.
We have published no changes to this vendor's list; our first reading was Sep 21, 2026.
Read Nov 11, 2026 · 32 companies named as a subprocessor, in 34 entries · stored document
| Name | Purpose | Location | First read |
|---|---|---|---|
| Accolade | Employer partnership and clinical services. Data elements: passthrough of all user clinical intake data: BMI, conditions, risk stratification, PHI, member ID, height, weight. | Employer health-benefits and care partner | |
| Amazon Web Services | Database and application hosting. Data elements: all end user data. | Cloud hosting | |
| Amity | Database and application hosting. Data elements: user access code and all data generated in Noom Communities (posts, comments, profile picture, etc.). | Cloud hosting | |
| Atlassian | Supports resolution of customer-facing issues. Data elements: health data, sensitive demographic data. | Operational platform | |
| Beluga Health | Provides clinical services. Data elements: passthrough of all user clinical intake data: BMI, conditions, risk stratification, PHI, member ID, height, weight. | Clinical vendor | |
| Braintree | Supports collecting payment from members. Data elements: user name, email, address, and payment information. | Payment processor | |
| Cloudflare | Network security and performance enhancement for end users. Data elements: all end user data. | Content delivery network | |
| Databricks | Transforming data. Data elements: all end user data. | Data analytics | |
| Datadog | Cloud monitoring | ||
| Decagon.ai | Automated customer support platform. Data elements: user access code, email address, and all end user communication through the platform. | Support platform | |
| eFax | Used for sending/receiving prior authorizations. Data elements: health data, sensitive demographic data. | Fax | |
| Fivetran | Extract user events and engagement from 3P platforms. Data elements: ad impressions and end user engagement. | Data analytics | |
| Formal | Secure data access tool. Data elements: all end user data. | Data security | |
| Used to optimize advertising, monitor user events and engagement. Data elements: all end user data. | Marketing, data analytics | ||
| Google Workspace | Used in operational functionality for managing customer engagement with partners. Data elements: health data, sensitive demographic data. | Operations | |
| Hex | Used to monitor and analyze user events and engagement. Data elements: all end user data. | Data analytics | |
| Hightouch | Used to analyze B2C user signups for paid acquired users. Data elements: signup date, email, user ID, user engagement data. | Data analytics | |
| IntouchCX | Supports operations for phone, email, and chat support. Data elements: all data necessary for troubleshooting and debugging (name, email, phone number, language preference, subscription, etc.) and for payments and refunds (card information, name, email, etc.). | Customer support | |
| Iterable | Supports customer email communications. Data elements: user ID, name, email, phone number, access code, conversions and add-ons, demographic and geolocation data, survey answers, in-app engagement data, device data. | Communications | |
| Looker | Used to monitor and analyze user events and engagement. Data elements: all end user data. | Data analytics | |
| MD Integrations | Provides clinical services (MDI). Data elements: passthrough of all user clinical intake data: BMI, conditions, risk stratification, PHI, member ID, height, weight. | Clinical vendor | |
| Mixpanel | Used to monitor and analyze user events and engagement. Data elements: all end user data. | Data analytics | |
| OpenAI AI | Chatbot. Data elements: message content. | Customer support | |
| OptioRx | Provides pharmacy and fulfillment services (Optio). Data elements: standard Rx details, member eligibility, routing locations; name, DOB, address, medical conditions, medication, pharmacy location. | Pharmacy vendor | |
| RippIT (MaestroQA) | Used to monitor and analyze member chat engagement and provide AI-based solutions for improvement opportunities and classifying support and coaching interactions. Data elements: user name, user email, chat conversations, user’s current application state. | Customer service | |
| Sendbird | Chatbot. Data elements: user ID, email, chat conversations. | Communications | |
| Sentry | Used by engineering to support debugging. Data elements: user ID, geolocation, engagement, failed request details and error logs, 3P cookies. | Debugging | |
| Singular | Used to monitor and analyze user events and engagement. Data elements: GAID, IDFV/IDFA, OS version, device model, IP address, geolocation data, conversions, retention, in-app engagement data. | Data analytics | |
| Slack | |||
| SteadyMD | Provides clinical services. Data elements: passthrough of all user clinical intake data: BMI, conditions, risk stratification, PHI, member ID, height, weight. | Clinical vendor | |
| Stripe | Supports collecting payment from members. Data elements: user name, email, address, and payment information. | Payment processor | |
| TMC Acquisition, LLC | Provides pharmacy and fulfillment services (TMC). Data elements: standard Rx details, member eligibility, routing locations; name, DOB, address, medical conditions, medication, pharmacy location. | Pharmacy vendor | |
| Waltz Health, Inc. | Pharmacy-benefit and fulfillment orchestration service; pharmacy hub for SmartRx (Waltz Health / Bolero Pharmacy). Data elements: standard Rx details, member eligibility, routing locations; name, DOB, address, medical conditions, medication, pharmacy location. | Pharmacy benefit / fulfillment partner | |
| Zendesk | Used for direct conversations with customers and agentic resolutions. Data elements: email address, phone number, message content, sponsor (if applicable), IP address, location, purchased products, device type, application version, promotional codes applied. | Customer support |
Built from the changes we published; changes we recorded without an alert (parser fixes, entries approved after review) don't appear. Where we later improved how we read a list, an earlier list may look different from the vendor's page at the time.
Gaps in our readings
No gaps since Oct 11, 2026.
All readings (36)
History starts Sep 21, 2026. Dates are UTC. Data CC BY 4.0. Shown as stored when this page was built.