Third Party Index

Knock Labs

knock.app

Transparency

Strong

Breakdown
Subprocessor list30 / 30
Processing locations8 / 8
Purposes7 / 7
Data processing addendum12 / 12
Trust centernot found0 / 8
Privacy policy6 / 6
security.txtnot found0 / 6
Security page5 / 5
Status page5 / 5
Vulnerability disclosurenot found0 / 5
Pages still reachable8 / 8
Total81 / 100

Only documents we can retrieve count: a page behind a login or a broken link scores nothing.

Badge

Knock Labs transparency rating

For Knock Labs's own site; it updates with the rating.

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Documents

DocumentVerifiedChangedEvidence
Subprocessor list snapshot
Data processing addendum snapshot
Privacy policy snapshot
Terms snapshot
Security page snapshot
Status page incident.io snapshot

Subprocessors

19 third parties. CSV · Atom

NamePurposeLocationListed since
Amazon Web Services Cloud hosting and infrastructure providerUSA
Anthropic Artificial intelligence providerUSA
Clickhouse Analytics databaseUSA
Cloudflare, Inc. Web Application FirewallUSA
Datadog, Inc. Infrastructure MonitoringUSA
Intercom Support services for SalesUSA
LaunchDarkly Feature flags used for software rolloutUSA
Omni Business intelligence platformUSA
OpenAI Artificial intelligence providerUSA
Orb Usage-based billingUSA
PostHog Product analytics platformUSA
Prequel Data sharing platformUSA
Pylon Customer supportUSA
Segment Customer data platformUSA
Sentry, Inc. Software error trackingUSA
Slack Support services (messaging)USA
Stripe Payment processingUSA
Wildbit, LLC (Postmark) Application Email ServiceUSA
WorkOS Enterprise authenticationUSA

Listed as a subprocessor by (3)

Purposes as each company states them.

Service status

Jul 1: 1 incident (1 major)Jul 2: no incident reportedJul 3: no incident reportedJul 4: no incident reportedJul 5: no incident reportedJul 6: no incident reportedJul 7: no incident reportedJul 8: no incident reportedJul 9: no incident reportedJul 10: 1 incident (1 critical)Jul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: no incident reportedJul 16: 1 incident (1 major)Jul 17: 1 incident (1 minor)Jul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: 1 incident (1 minor)Jul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: 1 incident (1 major)Sep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: 1 incident (1 major)Sep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reported

90 days agotoday

BeganIncidentImpactLasted
Knock dashboard login magic links are unavailablemajor1 h 2 min
Workflow processing and message delivery errorsmajor1 h 44 min
Lag on data warehouse exportsminor22 h 39 min
Workflow run log delaysminor20 min
Workflow processing and message delivery errorsmajor12 min
Workflow engine outagecritical23 min
July message data delayedmajor26 h 18 min
Workflow run event log delaysminor3 h 49 min

Incidents per month

0 3 6 Dec 2025: 1 incident (1 major) · partial: our history begins Dec 18 · typical time to resolve 5 h 15 min Jan 2026: 1 incident (1 minor) · typical time to resolve 2 h 14 min Feb 2026: 4 incidents (1 critical, 3 minor) · typical time to resolve 45 min Mar 2026: 4 incidents (4 minor) · typical time to resolve 1 h 6 min Apr 2026: 1 incident (1 critical) · typical time to resolve 10 min May 2026: 2 incidents (1 major, 1 minor) · typical time to resolve 2 h 59 min Jun 2026: 5 incidents (5 minor) · typical time to resolve 49 min Jul 2026: 5 incidents (1 critical, 2 major, 2 minor) · typical time to resolve 23 min Aug 2026: 1 incident (1 major) · typical time to resolve 1 h 44 min Sep 2026: 1 incident (1 major) · typical time to resolve 1 h 2 min Dec 2025Jan 2026FebMarAprMayJunJulAugSep

critical major minor no impact stated before or partly before our history

As Knock Labs's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.