Tracked subprocessors 19 of 26 Subprocessor of 56
+ − ⟲
26 third parties.
Name Purpose Location Listed since Amazon Web Services Cloud hosting provider Global Oct 1, 2026 Andromeda Cluster, Inc. Cloud hosting provider US Oct 1, 2026 Cirrascale Cloud Services LLC Cloud hosting provider US Oct 1, 2026 Civo Limited Cloud hosting provider Global Oct 1, 2026 Clickhouse, Inc Logging service US Oct 1, 2026 Cloudflare, Inc Cloud hosting provider US Oct 1, 2026 The Constant Company, LLC (Vultr) Cloud hosting provider US Oct 1, 2026 Crusoe Energy Systems LLC Cloud hosting provider Global Oct 1, 2026 Datadog Cloud monitoring US Oct 1, 2026 G-Core Labs S.A. Cloud hosting provider Global Oct 1, 2026 Google Cloud Platform Cloud hosting provider Global Oct 1, 2026 Hex Technologies, Inc. Data analytics US Oct 1, 2026 Hyperbolic Labs, Inc. Cloud hosting provider Global Oct 1, 2026 Lambda Labs Cloud hosting provider Global Oct 1, 2026 Massed Compute Inc. Cloud hosting provider US Oct 1, 2026 Megaport Limited Cloud hosting provider US Oct 1, 2026 Microsoft Azure Cloud hosting provider Global Oct 1, 2026 Nebius Inc. Cloud hosting provider Global Oct 1, 2026 NexGen Cloud Limited Cloud hosting provider Global Oct 1, 2026 Oracle Cloud Cloud hosting provider Global Oct 1, 2026 ORNN AI INC. Cloud hosting provider Global Oct 1, 2026 PhoenixNAP, LLC Cloud hosting provider US Oct 1, 2026 Rackdog, LLC Cloud hosting provider US Oct 1, 2026 San Francisco Compute Company Cloud hosting provider Global Oct 1, 2026 Snowflake Inc. Data warehouse US Oct 1, 2026 Verda Cloud Oy Cloud hosting provider EU Oct 1, 2026
Modal's homepage made 154 requests to 2 domains.
First party 1 · 154 requests
Modal Amazon CloudFront Amazon Web Services Envoy Express HSTS HTTP/3 Lucide Node.js Open Graph Svelte SvelteKit Three.js 180 Vite Datadog 100% of the page's requests 154
56 companies
Aaru aaru.com Engineering; Serverless cloud compute ai-coustics ai-coustics.com Alloy alloy.app Sandbox Compute Infrastructure Applied Compute appliedcompute.com Serverless cloud platform for AI/ML. Browser Use browser-use.com Cekura cekura.ai IT infrastructure Climatiq climatiq.io AI Model Inference Infratructure; Cloud provider Daily daily.co Cloud compute provider; Model inference Dash0 dash0.com Sandboxing AI executions Datalab datalab.to Serverless GPU infrastructure for model inference. Processes customer document content transiently during processing. Decagon decagon.ai LLM Model Finetuning; Model hosting provider Decimal AI decimal.app Large scale data processing infrastructure Delphina delphina.ai AI and model providers Depot depot.dev Cloud Infrastructure Endex endex.ai Engineering Enterpret enterpret.com Infrastructure Fathom fathom.ai AI Provider; 🔒 Handles Meeting Content Data 🤖 Forbidden from training AI on Fathom Customer Data Figma figma.com Cloud infrastructure provider for customer sandbox environments Gem gem.com AI Services Gladia gladia.io Cloud provider Graphite graphite.dev Harriet hrharriet.com Isolated sandboxes that run hosted connectors and cloud workspaces, including content from connected apps while a session runs Hebbia hebbia.com Hex hex.tech Inception Labs inceptionlabs.ai Cloud infrastructure provider used to securely serve and deploy large language models in production.; Cloud provider Koah Labs koahlabs.com AI Inference and AI Services LightTable lighttable.ai Document-processing compute Linear linear.app Cloud provider LiveKit livekit.com Model inference Lorikeet lorikeetcx.ai LLM inference services; Modal provides LLM inference using open-weight models on a ZDR basis with no modal training. Lovable lovable.dev Executes customer project code Macroscope macroscope.com Compute Sandboxes; We use modal to create sandboxes where we can perform secure computing. We also occasionally us them to process inference for LLMs. n8n n8n.io AI inference provider Nomic nomic.ai Ephemeral compute for proprietary models. Northbeam northbeam.io Machine learning & compute Notion notion.com Compute infrastructure for serving large language models and powering AI services Parabola parabola.io Data processing infrastructure Parahelp parahelp.com AI infrastructure posthog posthog.com Serverless compute infrastructure for isolated code execution; Service Provider for AI Features Pylon usepylon.com AI Sandbox Infrastructure Ramp ramp.com AI Provider Reducto reducto.ai Customer document/content subprocessor; may receive documents, document-derived content, prompts, schemas, or model inputs and outputs when configured. Relevance AI relevanceai.com Engineering; Sandboxed code execution rollbar rollbar.com Sandboxed environments for PR creation and testing Sana sanalabs.com Sandboxed code execution Sierra Technologies sierra.ai AI services Stilla stilla.ai Sandbox & container provisioning; Sandbox provisioning StudyFetch studyfetch.com Only if using coding sandboxes or notebook projects on Honen Synthesia synthesia.io Compute for video processing services, including the processing of audio and video data for the purpose of video creation. telli telli.com TierZero tierzero.ai Sandbox Infrastructure TypeSafe AI typesafe.ai AI Infrastructure; Customer AI prompts are processed, but not stored, on compute nodes managed by Modal Unstructured unstructured.io Serverless GPU compute & model inference hosting Viktor getviktor.com Primary application compute, sandbox execution, file storage volumes, and inference for open-weight AI models that we host ourselves Weaviate weaviate.io GPU-as-a-Service provider; Infrastructure You.com you.com Sandbox services Certified Says it complies with Certifications as Modal's trust center lists them; reports are usually shared on request (evidence )
Aug 15: no incident reported Aug 16: no incident reported Aug 17: no incident reported Aug 18: no incident reported Aug 19: 1 incident (1 minor) Aug 20: no incident reported Aug 21: no incident reported Aug 22: no incident reported Aug 23: no incident reported Aug 24: no incident reported Aug 25: no incident reported Aug 26: 1 incident (1 minor) Aug 27: 1 incident (1 minor) Aug 28: no incident reported Aug 29: no incident reported Aug 30: no incident reported Aug 31: no incident reported Sep 1: no incident reported Sep 2: no incident reported Sep 3: no incident reported Sep 4: 1 incident (1 minor) Sep 5: no incident reported Sep 6: no incident reported Sep 7: no incident reported Sep 8: no incident reported Sep 9: no incident reported Sep 10: no incident reported Sep 11: no incident reported Sep 12: no incident reported Sep 13: no incident reported Sep 14: no incident reported Sep 15: no incident reported Sep 16: 1 incident (1 major) Sep 17: no incident reported Sep 18: no incident reported Sep 19: no incident reported Sep 20: no incident reported Sep 21: no incident reported Sep 22: no incident reported Sep 23: no incident reported Sep 24: no incident reported Sep 25: no incident reported Sep 26: no incident reported Sep 27: no incident reported Sep 28: no incident reported Sep 29: no incident reported Sep 30: no incident reported Oct 1: no incident reported Oct 2: no incident reported Oct 3: no incident reported Oct 4: no incident reported Oct 5: 1 incident (1 minor) Oct 6: no incident reported Oct 7: no incident reported Oct 8: no incident reported Oct 9: no incident reported Oct 10: no incident reported Oct 11: no incident reported Oct 12: no incident reported Oct 13: no incident reported Oct 14: 2 incidents (1 major, 1 minor) Oct 15: no incident reported Oct 16: no incident reported Oct 17: no incident reported Oct 18: no incident reported Oct 19: 1 incident (1 minor) Oct 20: no incident reported Oct 21: no incident reported Oct 22: no incident reported Oct 23: no incident reported Oct 24: no incident reported Oct 25: no incident reported Oct 26: no incident reported Oct 27: no incident reported Oct 28: no incident reported Oct 29: no incident reported Oct 30: no incident reported Oct 31: no incident reported Nov 1: no incident reported Nov 2: no incident reported Nov 3: no incident reported Nov 4: no incident reported Nov 5: no incident reported Nov 6: no incident reported Nov 7: no incident reported Nov 8: no incident reported Nov 9: no incident reported Nov 10: 1 incident (1 minor) Nov 11: no incident reported Nov 12: no incident reported 90 days ago today
10 incidents in 90 days2 major or critical15 min typical time to resolve14 min longest majorIncidents per month 0 2 4 Jul 2026: 3 incidents (1 major, 1 minor, 1 no impact stated) · partial: our history begins Jul 23 · typical time to resolve 31 min Aug 2026: 3 incidents (3 minor) · typical time to resolve 15 min Sep 2026: 2 incidents (1 major, 1 minor) · typical time to resolve 2 h 8 min Oct 2026: 4 incidents (1 major, 3 minor) · typical time to resolve 7 min Nov 2026: 1 incident (1 minor) · typical time to resolve 23 min Jul 2026 Aug Sep Oct Nov critical major minor no impact stated before or partly before our history
Components affected Component Incidents Bar Functions 3 Sandboxes 3 Kimi K3 Shared Endpoint 2 Web Functions 2 Dashboard 1 Deployment 1 Volumes 1
As Modal's status page reports its own incidents (scheduled maintenance left out), read every few hours since Jul 23, 2026 (evidence )
38 reported incidents in the last 30 days, by 7 of the vendors Modal lists as subprocessors.
A subprocessor list names a company, not the service an incident touched. This does not show that Modal was involved.
Date Company Incident Impact Lasted Nov 12, 2026 INC20000347 minor 32 min Nov 11, 2026 Provisioning and scaling operations may take longer in AWS ap-northeast-1 Tokyo minor 7 h 38 min Nov 11, 2026 Token Factory connectivity loss in tf-us2 no impact stated 1 min Nov 9, 2026 Compute Cloud: some hosts unreachable in eu-north1 major 1 h 48 min Nov 9, 2026 FIN-03: Storage and Connectivity Disruption minor 20 min Nov 7, 2026 Service disruption in us-east-3 no impact stated 1 h 18 min Nov 7, 2026 INC20000337 minor 2 h 5 min Nov 6, 2026 INC20000336 minor 3 h 20 min Nov 6, 2026 Network problems critical 8 h 12 min Nov 5, 2026 Token Factory: some models unavailable in eu-north1 major 36 min Nov 4, 2026 Email service disruption minor 24 h 7 min Nov 2, 2026 SQL Console database connection outage minor 49 min Nov 2, 2026 Public API gateway partially unavailable in US-NORTH1 and US-CENTRAL1 minor 3 h 5 min Oct 31, 2026 lambda.ai Unreachable Due to DNS Issue major 2 h 31 min Oct 31, 2026 Token Factory: some dedicated endpoints partially unavailable minor 7 h 17 min Oct 30, 2026 INC20000321 minor 3 h 25 min Oct 29, 2026 INC20000319 minor 21 h 27 min Oct 28, 2026 Degraded instance launches and terminations in us-east-3 no impact stated — Oct 28, 2026 Metrics query are disrupted major 2 h 29 min Oct 28, 2026 Compute Cloud: disk images and snapshots partial unavailability major 6 h 54 min Oct 26, 2026 Elevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builder major 56 min Oct 24, 2026 Token Factory 503 errors in eu-west2 major 1 h 2 min Oct 23, 2026 Network Connectivity Issues in FIN-02 major 5 h 46 min Oct 23, 2026 Degraded support ticket submission and response minor 2 h 47 min Oct 21, 2026 Maintenance – Customer Support Portal no impact stated 5 days
And 13 more. All of them: CSV · Who is around them .
See the list as we read it on any date: Time machine
None since tracking began.
ModalAaru aaru.com Engineering; Serverless cloud compute
ai-coustics ai-coustics.com
Alloy alloy.app Sandbox Compute Infrastructure
Applied Compute appliedcompute.com Serverless cloud platform for AI/ML.
Browser Use browser-use.com
Cekura cekura.ai IT infrastructure
Climatiq climatiq.io AI Model Inference Infratructure; Cloud provider
Daily daily.co Cloud compute provider; Model inference
Dash0 dash0.com Sandboxing AI executions
Datalab datalab.to Serverless GPU infrastructure for model inference. Processes customer document content transiently during processing.
Decagon decagon.ai LLM Model Finetuning; Model hosting provider
Decimal AI decimal.app Large scale data processing infrastructure
Delphina delphina.ai AI and model providers
Depot depot.dev Cloud Infrastructure
Endex endex.ai Engineering
Enterpret enterpret.com Infrastructure
Fathom fathom.ai AI Provider; 🔒 Handles Meeting Content Data 🤖 Forbidden from training AI on Fathom Customer Data
Figma figma.com Cloud infrastructure provider for customer sandbox environments
Gem gem.com AI Services
Gladia gladia.io Cloud provider
Graphite graphite.dev
Harriet hrharriet.com Isolated sandboxes that run hosted connectors and cloud workspaces, including content from connected apps while a session runs
Hebbia hebbia.com
Hex hex.tech
Inception Labs inceptionlabs.ai Cloud infrastructure provider used to securely serve and deploy large language models in production.; Cloud provider
Koah Labs koahlabs.com AI Inference and AI Services
LightTable lighttable.ai Document-processing compute
Linear linear.app Cloud provider
LiveKit livekit.com Model inference
Lorikeet lorikeetcx.ai LLM inference services; Modal provides LLM inference using open-weight models on a ZDR basis with no modal training.
Lovable lovable.dev Executes customer project code
Macroscope macroscope.com Compute Sandboxes; We use modal to create sandboxes where we can perform secure computing. We also occasionally us them to process inference for LLMs.
n8n n8n.io AI inference provider
Nomic nomic.ai Ephemeral compute for proprietary models.
Northbeam northbeam.io Machine learning & compute
Notion notion.com Compute infrastructure for serving large language models and powering AI services
Parabola parabola.io Data processing infrastructure
Parahelp parahelp.com AI infrastructure
posthog posthog.com Serverless compute infrastructure for isolated code execution; Service Provider for AI Features
Pylon usepylon.com AI Sandbox Infrastructure
Ramp ramp.com AI Provider
Reducto reducto.ai Customer document/content subprocessor; may receive documents, document-derived content, prompts, schemas, or model inputs and outputs when configured.
Relevance AI relevanceai.com Engineering; Sandboxed code execution
rollbar rollbar.com Sandboxed environments for PR creation and testing
Sana sanalabs.com Sandboxed code execution
Sierra Technologies sierra.ai AI services
Stilla stilla.ai Sandbox & container provisioning; Sandbox provisioning
StudyFetch studyfetch.com Only if using coding sandboxes or notebook projects on Honen
Synthesia synthesia.io Compute for video processing services, including the processing of audio and video data for the purpose of video creation.
telli telli.com
TierZero tierzero.ai Sandbox Infrastructure
TypeSafe AI typesafe.ai AI Infrastructure; Customer AI prompts are processed, but not stored, on compute nodes managed by Modal
Unstructured unstructured.io Serverless GPU compute & model inference hosting
Viktor getviktor.com Primary application compute, sandbox execution, file storage volumes, and inference for open-weight AI models that we host ourselves
Weaviate weaviate.io GPU-as-a-Service provider; Infrastructure
You.com you.com Sandbox services
