Bitbucket

bitbucket.org · Part of Atlassian

Bitbucket declares 41 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. The list last changed on Oct 23, 2026: 0 added, 0 removed, 12 changed. 19 tracked vendors name Bitbucket as a subprocessor, including Vast AI, ansrsource and Weflow.

Documents marked from Atlassian are Atlassian's.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

41 third parties.

NamePurposeLocationListed since
Amazon Web Services, Inc.
Cloud hosting provider; Cloud hosting providerProvision of Atlassian support; Generative AI services provider for intelligence developer features; Generative AI services provider for intelligence product features; Provision of Atlassian supportMaintenance of service, safety, and security
USA; USA, EEA (Germany, Sweden, Italy, Spain, Ireland, France) South Africa, Japan, South Korea, India, Singapore, Australia, Indonesia, Canada, Switzerland, UK, Bahrain, Mexico, Brazil
Atlassian B.V. Commonwealth of Australia; Japan; Kingdom of the Netherlands; Republic of Singapore
Atlassian Canada Inc. Canada
Atlassian France S.A.S. French Republic
Atlassian Germany GmbH Federal Republic of Germany
Atlassian India LLP Republic of India
Atlassian Korea Ltd. Republic of Korea
Atlassian New Zealand New Zealand
Atlassian (UK) Operations Ltd. United Kingdom of Great Britain and Northern Ireland
Atlassian Philippines, Inc. Republic of the Philippines
Atlassian Poland sp.z.o.o Republic of Poland
Atlassian US, Inc. United States of America
Cantab Research Ltd (trading as Speechmatics) AITranscription servicesUSA
Cloudflare, Ltd. Content delivery network provider; Content delivery network providerHosting provider for the Remote Model Context Protocol (MCP) ServerCustomer traffic is processed globally at the data center closest to the end user.
Clumio, Inc. Backup solutions provider for Amazon Simple Storage Service (S3)EEA, UK, Australia, USA, and Singapore
Crowdstrike USA
Databricks, Inc.
Infrastructure provider for machine learning development, processing and training; Infrastructure provider to enable End User Personal Data querying and analytics features for Forge Apps.; Infrastructure provider to enable customer data querying, and analytics product features.
USA
e-Core Soluções em Tecnologia da Informaçiupão Ltda. Customer service, support, and cloud migration service providerBrazil; Mexico
Google LLC File StorageUSA
Google Vertex AI AIGenerative AI services provider for intelligence product features; Provision of Atlassian supportMaintenance of service, safety, and securityUSA, EEA (Belgium, Netherlands, Finland), Singapore, Taiwan
Mailchimp Communications technology provider for product notifications and video sharing over emailUSA
Mailgun Technologies, Inc. Communications technology provider for product notificationsUSA; EEA
MessageBird USA, Inc, (d/b/a Bird) Communications technology provider for product notificationsUSA; EEA
Microsoft Corporation Cloud hosting providerUSA; Australia; Netherlands
MongoDB, Inc. Cloud hosting provider for JSM Chat (formerly Halp)USA
NetApp, Inc. Cloud hosting providerUSA
Okta, Inc. USA
OneSignal Communications technology provider for mobile product notifications and video sharingUSA
OpenAI, L.L.C. AIGenerative AI services provider for intelligence product featuresFor the provision of Atlassian supportUSA
Opsgenie Yazılım Anonim Şirketi Republic of Türkiye
Partner Hero Customer service and technical supportPhilippines; Romania; South Africa
Plivo, Inc. Communications technology provider for product notificationsUSA
Salesforce, Inc. (Heroku) Cloud services providerUSA
Snowflake, Inc. Cloud database providerUSA
SoftServe, Inc. Customer service, outsourced engineering and technical supportBulgaria; Poland; United States
Telus, Inc. Customer serviceRomania
Tenable Holdings, Inc. USA
Twilio Inc. Communications technology provider for product notifications; Data analytics serviceUSA
Vonage APIs (formerly Nexmo, Inc.) Communications technology providerUSA; UK; Singapore
Work OS, Inc. SCIM provisioningUSA
Zendesk Customer service and technical supportUSA

Web TechnologiesCSV · Atom

Bitbucket's homepage made 142 requests to 24 domains, and 9 services controlled by another company.

Advertising (2): Google Cloud; usually detected as Advertising: X Corp.Analytics (1): MetaMarketing automation (1): AdobeLive chat (1): reviewed: IntercomCookie compliance (1): OneTrustCDN (1): jsDelivrOther (2): reviewed as Digital asset management: Orange Logic; usually detected as Issue trackers: Sentry

9 third parties by category: Advertising 2Analytics 1Marketing automation 1Live chat 1Cookie compliance 1CDN 1Other 2

Third parties 9 · 87 requests
Orange Logic orangelogic.com 26% of the page's requests 37
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Sign-in Google Tag Manager reCAPTCHA 13% of the page's requests 19
OneTrust OneTrust 8% of the page's requests 11
X Corp. twitter.com, t.co, ads-twitter.com 6% of the page's requests 8
Adobe Marketo 2% of the page's requests 3
Intercom intercomcdn.com, intercom.io 2% of the page's requests 3
Meta Facebook Pixel 2.9.438 2% of the page's requests 3
Sentry sentry.io 1% of the page's requests 2
jsDelivr jsDelivr <1% of the page's requests 1
Affiliates 1 · 53 requests
Atlassiansubprocessor atl-paas.net, atlassian.com 37% of the page's requests 53
First party 1 · 2 requests
Bitbucket Amazon CloudFront Amazon Web Services HSTS HTTP/3 Intercom Open Graph Priority Hints Sentry Statsig 3.33.3 Uniform Digital Experience core-js 2.6.12 1% of the page's requests 2

7 tracked companies loaded by the homepage are not in Bitbucket's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (19)CSV · Atom

19 companies
  • AllCode allcode.com Source code management and software development
  • ansrsource ansrsource.com Development software
  • Apica apica.io Integrations for script repositories USA
  • Apsona apsona.com Development software
  • Blink Charging blinkcharging.com Version control
  • Botdoc botdoc.io Software version control
  • DevSamurai devsamurai.com Source control
  • Liquidware liquidware.com
  • Lumify Work lumifywork.com Source control
  • myQuest myquest.co Source code hosting
  • Perfect Wiki perfectwiki.com Source code hosting, dependency scanning
  • StreamAlive streamalive.com Development software
  • SuccessKPI successkpi.com Version control
  • Talent Plus talentplus.com Provides source code hosting and version control services used to support Talent Plus operations.
  • Tansi tansi.io Git repository hosting and version control platform. Manages source code, CI/CD pipelines, and development workflows.
  • Vast AI vast.ai
  • Velou velou.com Source code hosting and CI/CD pipeline integration
  • VisibleThread visiblethread.com
  • Weflow weflow.ai

Service statusCSV · Atom

Aug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: 1 incident (1 minor)Sep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: 1 incident (1 minor)Sep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: 1 incident (1 major)Oct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: 1 incident (1 critical)Oct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: 1 incident (1 critical)Oct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reported

90 days agotoday

  • 5 incidents in 90 days
  • 3 major or critical
  • 1 h 28 min typical time to resolve
  • 4 h 55 min longest major
BeganIncidentImpactLasted
Disrupted Bitbucket availabilitycritical39 min
Bitbucket Cloud - Service Disruptioncritical2 h
Job processing and scheduling is degraded affecting multiple Atlassian productsmajor4 h 55 min
Delays with Bitbucket Pipelines Executionminor43 min
Intermittent reliability issue with Bitbucket Cloudminor1 h 28 min
BitBucket Site fails to Loadno impact stated2 h 28 min
Degraded performance of Bitbucketminor1 h 26 min
Users experiencing issues accessing multiple Atlassian productscritical1 h 44 min

Incidents per month

0 2 4 Dec 2025: 1 incident (1 critical) · typical time to resolve 38 min Jan 2026: 3 incidents (1 critical, 2 minor) · typical time to resolve 2 h 30 min Feb 2026: 0 incidents Mar 2026: 2 incidents (1 critical, 1 minor) · typical time to resolve 3 h 45 min Apr 2026: 2 incidents (2 minor) · typical time to resolve 2 h 47 min May 2026: 2 incidents (1 critical, 1 minor) · typical time to resolve 18 h 13 min Jun 2026: 1 incident (1 minor) · typical time to resolve 1 h 26 min Jul 2026: 1 incident (1 no impact stated) · typical time to resolve 2 h 28 min Aug 2026: 0 incidents Sep 2026: 2 incidents (2 minor) · typical time to resolve 1 h 28 min Oct 2026: 3 incidents (2 critical, 1 major) · typical time to resolve 2 h Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidents
Pipelines5
API3
Website3
Git via HTTPS2
Git via SSH2
Authentication and user management1
Email delivery1
Git LFS1

As Bitbucket's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Bitbucket's subprocessorsCSV · Atom

240 reported incidents in the last 30 days, by 10 of the vendors Bitbucket lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Bitbucket was involved.

DateCompanyIncidentImpactLasted
TwilioSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
TwilioRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
TwilioIssue resolved minor1 h 43 min
SpeechmaticsDegraded performance and errors for Batch transcription in US2 minor2 h
TwilioSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
TwilioGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
OpenAIElevated Errors On API minor42 min
TwilioWhatsApp Business API Message Send Failures minor16 h 29 min
OneSignalOneSignal AI Chat Service Interruption minor4 min
OpenAIElevated ChatGPT Conversation Errors minor52 min
TenableTenable Cloud Security: Customers Site Access Issues (USGov1) critical5 h 54 min
TwilioVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
TwilioVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min
TwilioSMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy minor3 h 14 min
TwilioSMS Delivery Delays and Failures from Twilio to Spusu United Kingdom minor3 h 26 min
TwilioSMS Delivery Receipt Delays from Twilio to Bouygues Telecom France minor13 h 31 min
TwilioSMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes minor8 h 40 min
TwilioSMS Delivery Failures from Twilio to ETL Laos minor16 h 8 min
TwilioSMS Delivery Failures from Twilio to MTN Nigeria minor6 h
OpenAIElevated errors with image generation minor1 h 49 min
TwilioSilent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada minor14 h 12 min
TwilioSMS Delivery Receipt Delays from Twilio to Globe Philippines minor13 h 16 min
WorkOSIntermittent 503 errors in certain regions minor4 h 19 min
TwilioSMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States minor21 h 36 min

And 215 more. All of them: CSV · Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

  1. Changed subprocessor: Amazon Web Services, Inc. locations: USA, USA, EEA (Germany, Sweden, Italy, Spain, Ireland, France) South Africa, Japan, South Korea, India, Singapore, Australia, Indonesia, Canada, Switzerland, UK, Bahrain, Mexico, Brazil → EEA (Sweden, Ireland and Germany), Switzerland, UK, Canada, Australia, Singapore, South Korea, USA,… evidence list before and after
  2. Changed subprocessor: Cloudflare, Ltd. purpose: Content delivery network provider, Content delivery network providerHosting provider for the Remote Model Context Protocol (MCP) Server → Content delivery network provider, Hosting provider for the Remote Model Context Protocol (MCP) Server; services: AtlasAtlassian Guard (Access/Guard fa… evidence list before and after
  3. Changed subprocessor: Clumio, Inc. services: AtlasAtlassian Guard (Access/Guard family)Bitbucket Cloud (including Bitbucket Pipelines)CompassConfluence CloudData LakeInsightsJira AlignJira Cloud (including Jira Software and Jira Work Management)Jira Product DiscoveryJira Service Management Cloud (including Assets, JSM Chat/Assist, an… evidence list before and after
  4. Changed subprocessor: OpenAI, L.L.C. purpose: Generative AI services provider for intelligence product featuresFor the provision of Atlassian support → For the provision of Atlassian support, Generative AI services provider for intelligence product features evidence list before and after
  5. Changed subprocessor: Databricks, Inc. services: AtlasAtlassian Guard (Access/Guard family)Bitbucket Cloud (including Bitbucket Pipelines)CompassConfluence CloudData LakeInsightsJira AlignJira Cloud (including Jira Software and Jira Work Management)Jira Product DiscoveryJira Service Management Cloud (including Assets, JSM Chat/Assist, an… evidence list before and after
  6. Changed subprocessor: e-Core Soluções em Tecnologia da Informaçiupão Ltda. services: AtlasAtlassian Guard (Access/Guard family)Bitbucket Cloud (including Bitbucket Pipelines)CompassConfluence CloudData LakeInsightsJira AlignJira Cloud (including Jira Software and Jira Work Management)Jira Product DiscoveryJira Service Management Cloud (including Assets, JSM Chat/Assist, an… evidence list before and after
  7. Changed subprocessor: Google Vertex AI purpose: Generative AI services provider for intelligence product features, Provision of Atlassian supportMaintenance of service, safety, and security → Generative AI services provider for intelligence product features, Maintenance of service, safety, and security, Provision of Atlassian support; … evidence list before and after
  8. Changed subprocessor: Mailgun Technologies, Inc. services: Jira Cloud (including Jira Software and Jira Work Management)Jira Product Discovery (JPD)Jira Service Management Cloud (including Assets, JSM Chat/Assist, and JSM Operations) OpsgenieStatuspage → Jira Cloud (including Jira Software and Jira Work Management), Jira Product Discovery (JPD),… evidence list before and after
  9. Changed subprocessor: MessageBird USA, Inc, (d/b/a Bird) services: Bitbucket Cloud (including Bitbucket Pipelines)CompassConfluence CloudJira Cloud (including Jira Software and Jira Work Management)StatuspageTrello, Forge → Bitbucket Cloud (including Bitbucket Pipelines), Compass, Confluence Cloud, Forge, Jira Cloud (including Jira Software and Jira Wor… evidence list before and after
  10. Changed subprocessor: SoftServe, Inc. services: Bitbucket Cloud (including Bitbucket Pipelines)CompassConfluence CloudJira Cloud (including Jira Software and Jira Work Management)Jira Service Management Cloud (including Assets, JSM Chat/Assist, and JSM Operations) Jira Product DiscoveryStatuspage, Forge → Bitbucket Cloud (including Bi… evidence list before and after
  11. Changed subprocessor: Telus, Inc. services: AtlasAtlassian Guard (Access/Guard family)Bitbucket Cloud (including Bitbucket Pipelines)CompassConfluence CloudData LakeInsightsJira AlignJira Cloud (including Jira Software and Jira Work Management)Jira Product DiscoveryJira Service Management Cloud (including Assets, JSM Chat/Assist, an… evidence list before and after
  12. Changed subprocessor: Twilio Inc. services: Bitbucket Cloud (including Bitbucket Pipelines)CompassConfluence CloudJira Cloud (including Jira Software and Jira Work Management)Jira Service Management (JSM) Jira Product DiscoveryOpsgenieStatuspageTrello, Forge, Loom → Bitbucket Cloud (including Bitbucket Pipelines), Compass, Conflue… evidence list before and after
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