Shortcut

shortcut.com

Shortcut declares 33 subprocessors in its subprocessor list, which we last checked on Oct 25, 2026 (evidence). They include Amazon Web Services, Google Cloud and Stripe. No published changes since we first read it on Oct 17, 2026. 5 tracked vendors name Shortcut as a subprocessor, including Chronosphere, Vendr and EventUp Planner.

Subprocessors CSV of Shortcut's subprocessors · Atom feed of Shortcut's subprocessors DORA draft CSV of Shortcut's subprocessors as declared by Shortcut what's this? · 

33 third parties.

NamePurposeLocationListed since
Amazon Web Services Cloud HostingUnited States of America
Amplitude Customer ManagementUnited States of America
Anthropic AIArtificial IntelligenceUnited States of America
Apollo Customer CommunicationUnited States of America
Apple App StoreUnited States of America
Chameleon User EducationUnited States of America
CKEditor Document EditorPoland
Datafold Data AnalyticsUnited States of America
Dbt Labs Data AnalyticsUnited States of America
Fastly Content Delivery NetworkUnited States of America
Fivetran Data AnalyticsUnited States of America
Formspree Customer CommunicationUnited States of America
Google Advertising ServicesUnited States of America
Google Analytics AnalyticsUnited States of America
Hex Data AnalyticsUnited States of America
Hightouch Data AnalyticsUnited States of America
Hubspot Customer CommunicationUnited States of America
Ketch Kloud Data PrivacyUnited States of America
LaunchDarkly Feature ManagementUnited States of America
Luma Event RegistrationUnited States of America
Mailgun Email ProcessingUnited States of America
Not Just Tickets (Plain) Customer SupportUnited Kingdom
Pendo Customer ManagementUnited States of America
Salesforce Customer ManagementUnited States of America
Segment AnalyticsUnited States of America
Sentry Error TrackingUnited States of America
Slack Internal CommunicationUnited States of America
Snowflake Data WarehouseUnited States of America
Stripe Billing ProcessorUnited States of America
Warmly.ai AutomationUnited States of America
WorkOS AuthenticationUnited States of America
Zapier AutomationUnited States of America
Zendesk Customer SupportUnited States of America

Web TechnologiesCSV of Shortcut's web technologies · Atom feed of Shortcut's web technologies

Shortcut's homepage made 134 requests to 24 domains, 8 services controlled by another company, and 1 domain not identified.

Analytics (4): Google Cloud, Segment, HubSpot, LinkedInAdvertising (3): X Corp., Microsoft, Reddit, Inc.Cookie compliance (1): usually detected as Cookie compliance: Ketch

8 third parties by category: Analytics 4Advertising 3Cookie compliance 1

Third parties 8 · 68 requests
Google Cloudsubprocessor DoubleClick Floodlight Google Ads Conversion Tracking Google Analytics Google Tag Manager 19% of the page's requests 26
Segmentsubprocessor Amplitude Segment 1.84.3 13% of the page's requests 17
HubSpotsubprocessor HubSpot HubSpot Analytics 6% of the page's requests 8
X Corp. Twitter Ads 4% of the page's requests 5
LinkedIn Linkedin Insight Tag 3% of the page's requests 4
Microsoft Microsoft Advertising 2% of the page's requests 3
Reddit, Inc. Reddit Ads 2% of the page's requests 3
Ketch ketchcdn.com 1% of the page's requests 2
Unknown 1 · 1 request

cr-relay.com

First party 1 · 65 requests
Shortcut Amazon CloudFront Amazon S3 Amazon Web Services Astro Google Ads HTTP/3 Open Graph Priority Hints RSS 49% of the page's requests 65

2 tracked companies loaded by the homepage are not in Shortcut's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (5)CSV of the companies listing Shortcut · Atom feed of the companies listing Shortcut

5 companies

ComplianceCSV of Shortcut's compliance · Atom feed of Shortcut's compliance

Certified
Says it complies with

Certifications as Shortcut's trust center lists them; reports are usually shared on request (evidence)

Service statusCSV of Shortcut's status page incidents · Atom feed of Shortcut's status page incidents

Jul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: 1 incident (1 minor)Aug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: 2 incidents (2 minor)Oct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reported

90 days agotoday

  • 3 incidents in 90 days
  • 0 major or critical
  • 52 min typical time to resolve
BeganIncidentImpactLasted
Outgoing Webhook Delayminor52 min
Outgoing Webhook Delayminor35 min
Search Indexing Behindminor1 h 49 min
Newly created tokens via Shortcut MCP unable to writemajor2 h 21 min
Shortcut MCP Unavailableno impact stated—
Shortcut MCP Authentication Failure for Some Clientsmajor1 h 2 min
Shortcut MCP only exposes read-only toolsminor27 min
Shortcut MCP is slow or unresponsiveminor1 h 4 min

Incidents per month

0 3 6 Nov 2025: 1 incident (1 major) · typical time to resolve 45 min Dec 2025: 0 incidents Jan 2026: 1 incident (1 no impact stated) · typical time to resolve 3 h 15 min Feb 2026: 0 incidents Mar 2026: 1 incident (1 critical) · typical time to resolve 1 h 19 min Apr 2026: 1 incident (1 major) · typical time to resolve 28 min May 2026: 2 incidents (1 critical, 1 minor) · typical time to resolve 55 min Jun 2026: 5 incidents (2 major, 2 minor, 1 no impact stated) · typical time to resolve 1 h 4 min Jul 2026: 2 incidents (1 major, 1 no impact stated) · typical time to resolve 2 h 21 min Aug 2026: 1 incident (1 minor) · typical time to resolve 1 h 49 min Sep 2026: 0 incidents Oct 2026: 2 incidents (2 minor) · typical time to resolve 52 min Nov 2025Dec Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct

critical major minor no impact stated

Components affected

ComponentIncidentsBar
Outgoing Webhooks2
Search1

As Shortcut's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Shortcut's subprocessorsCSV of incidents reported by vendors Shortcut lists · Atom feed of incidents reported by vendors Shortcut lists

273 reported incidents in the last 30 days, by 17 of the vendors Shortcut lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Shortcut was involved.

DateCompanyIncidentImpactLasted
SegmentSMS Delivery Delays from Twilio to Cellcom Israel minorongoing
SegmentSMS Delivery Delays from Twilio to Telcel Mexico minor4 h 17 min
SegmentSMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico minorongoing
SegmentSMS Delivery Delays from Twilio to Telia Sweden minor12 h 36 min
SegmentSMS Delivery Delays from Twilio to Airtel Nigeria minor9 h 51 min
AnthropicElevated errors for Claude Fable 5.1 major32 min
AnthropicElevated errors for Claude Sonnet 5.5 and other models major1 h 39 min
SegmentAzure Marketplace SendGrid Customers Experiencing Account Management Issues minor49 min
SegmentSilent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands minor20 h 54 min
SegmentMMS Delivery Delays from Twilio to C-Spire United States minorongoing
SegmentSilent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom minor18 h 39 min
StripeElevated Blik errors no impact stated1 h
AmplitudeDelayed/Blocked Event Delivery to Amazon Kinesis Destination no impact stated1 h 7 min
SegmentVoice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States minor28 h 55 min
SegmentSMS Delivery Delays from Twilio to WOM Colombia minor5 h 42 min
AnthropicElevated errors for Claude Fable 5 and Claude Fable 5.1 major36 min
SegmentSMS Delivery Delays from Twilio to Claro Costa Rica minorongoing
AnthropicElevated errors for Claude Opus 5.5 major5 min
AnthropicElevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 critical33 min
SegmentVoice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers minor5 h 16 min
SegmentSMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil minor9 h 56 min
SegmentSMS Delivery Failures from Twilio to Multiple Networks in South Africa minor10 h 9 min
SegmentSMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua minor19 h 16 min
HubSpotSome HubSpot tools may be unavailable for some users no impact stated2 h 47 min
WorkOSElevated errors across SSO and AuthKit major1 h 3 min

And 248 more. All of them: CSV · Who is around them.

ChangesCSV of Shortcut's changes · Atom feed of Shortcut's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Shortcut's site

Shortcut transparency rating

It updates with the rating.

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