Third Party Index

Zip

ziphq.com

Subprocessors

19 third parties. CSV · Atom

NamePurposeLocationListed since
Amazon Web Services, Inc. (AWS) Zip utilizes AWS as a Cloud Service Provider for cloud, data processing, storage and generative artificial intelligence services.USA, Germany
Anthropic, PBC AIZip utilizes Anthropic for customers enrolled in AI assisted features and functionality. If enabled by customers, Anthropic may process customer data.USA
Asana, Inc. Zip utilizes Asana for certain bug triaging. Data submitted by customers to Zip customer support may be processed by Asana.USA
Catamorphic Co. dba LaunchDarkly Zip utilizes LaunchDarkly as its feature gating system. Customer data may be processed by LaunchDarkly.USA
Datadog, Inc. Zip utilizes Datadog for application monitoring. Customer data may be used to augment logs and metrics to better resolve customer issues.USA
Fivetran Inc. Zip shall utilize Fivetran to extract, transform, and load data from customers’ application instances into our data warehouses.USA
Fullstory, Inc. Zip utilizes Fullstory to collect user session activity to enhance customer support when responding to customer issues.USA
Google LLC Zip utilizes Google, including Google Workspace for corporate email and file storage. Google Cloud Platform for cloud and generative artificial intelligence services. Data submitted by customers may be processed by Google.USA
Intercom, Inc. Zip utilizes Intercom as its support ticketing system. Data provided by customers may be processed by Intercom.USA
LangChain, Inc. Customer data may be included in logs and metrics solely to improve issue resolution and system performance.; Zip will utilize LangSmith to monitor, trace, and evaluate AI-assisted features to ensure quality and reliability.USA
Linear Orbit, Inc. Zip utilizes Linear for certain bug triaging/ticket management. Data submitted by customers to Zip customer support may be processed by Linear.USA
Microsoft Corporation Zip utilizes Microsoft Azure for customers enrolled in AI assisted features and functionality. If enabled by customers, Microsoft Azure may process customer data.USA
Omni Analytics Inc. Zip will utilize Omni to provide dashboard and reporting capabilities, allowing customers to gain insights from their own customer data.USA, EU, Canada, Australia
OpenAI, LLC AIZip utilizes OpenAI for customers enrolled in AI assisted features and functionality. If enabled by customers, OpenAI may process customer data.USA
Segment, Inc. Zip utilizes Segment for application logging and analytics. Customer data may be added to logs to better resolve customer issues.USA
Slack Technologies, Inc. Zip utilizes Slack for customers enrolled in Slack notifications and customer support. If enabled by customers, Slack may process customer data.USA
Snowflake, Inc. Zip utilizes Snowflake for data warehousing and offline data processing. Customer data may be processed in Snowflake to generate reports, insights, and other customer features.USA
Sovos Compliance, LLC Zip utilizes Sovos to power its global e-invoicing offering. Data provided by customer may be sent to and processed by Sovos, where customer has opted to use e-invoicing.USA
Zendesk, Inc. Zip shall utilize Zendesk as its support ticketing system. Data provided by customers may be processed by Zendesk.USA

Service status

Jul 4: no incident reportedJul 5: no incident reportedJul 6: no incident reportedJul 7: no incident reportedJul 8: no incident reportedJul 9: no incident reportedJul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: no incident reportedJul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: 1 incident (1 no impact stated)Aug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reported

90 days agotoday

  • 1 incident in 90 days
  • 0 major or critical
BeganIncidentImpactLasted
Disrupted MFA log-in servicesno impact stated—
Unexpected Rate Limiting Responses in Zip REST API Callsno impact stated2 h 45 min
Zip Degraded Platform Performanceminor1 h 10 min
Zip Platform Experiencing Degraded Performanceminor40 min
Zip Global Search Indexing Degredationmajor1 h 31 min
Zip Platform instability caused by AWS EC2 errorscritical8 min

Incidents per month

0 2 4 Feb 2026: 1 incident (1 critical) · partial: our history begins Feb 12 · typical time to resolve 8 min Mar 2026: 1 incident (1 major) · typical time to resolve 1 h 31 min Apr 2026: 1 incident (1 minor) · typical time to resolve 40 min May 2026: 1 incident (1 minor) · typical time to resolve 1 h 10 min Jun 2026: 1 incident (1 no impact stated) · typical time to resolve 2 h 45 min Jul 2026: 0 incidents Aug 2026: 1 incident (1 no impact stated) Sep 2026: 0 incidents Oct 2026: 0 incidents Feb 2026Mar Apr May Jun Jul Aug Sep Oct

critical major minor no impact stated before or partly before our history

As Zip's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

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