Labs / Time machine / Gainsight Software
Gainsight Software
The subprocessor list as we last read it, on Nov 11, 2026.
Dates are when we read the list (UTC), not when Gainsight Software changed it. Between two readings we don't know what it said.
tall: list changed · medium: document changed · short: read, no change · x: check failed · dotted: change dates only. Tap a tick or use the date box.
We record change dates, not every check, before Oct 11, 2026.
Read Nov 11, 2026 · 34 companies named as a subprocessor, in 36 entries · stored document
| Name | Purpose | Location | First read |
|---|---|---|---|
| Algolia | Data Host for Search Capabilities | Corporate: France; Processing Location: Germany | |
| Amazon Web Services EMEA SARL | Cloud Service Provider | Corporate: Two Park Place, Hatch Street, Dublin 2 Ireland; Processing Location: Ireland | |
| Amazon Web Services, Inc. | AI Model Provider; Cloud Service Provider | Corporate: 410 Terry Ave. North; Corporate: Seattle, WA 98109-5210; Processing Location: United States; Processing Location: United States and Germany | |
| Anthropic, PBC AI | AI Model Provider and AI Agent hosting Provider for certain Generative Artificial Intelligence features and AI Agentic Services. | Processing Location: United States | |
| Auth0, Inc. | Authentication Platform | Processing Location: United States and Germany | |
| Boomi, LP (formerly Rivery) | Integrate Gainsight CS with multiple source systems using Boomi as the Extract and Load vehicle | Processing Location: United States | |
| Box, Inc. | Content Management and File Sharing | Processing Location: United States | |
| Datadog, Inc. | Application Monitoring | Processing Location: United States | |
| Forethought Technologies, Inc. | AI-powered customer service and support automation platform | Processing Location: United States | |
| Fullstory, Inc. | User Interface | Processing Location: United States | |
| Functional Software, Inc. (Sentry) | Application Monitoring | Processing Location: United States | |
| Google Cloud EMEA Limited | Back-up Cloud Service Provider | Corporate: Dublin 2, Ireland; Corporate: Velasco, Clanwilliam Place; Processing Location: Netherlands | |
| Google, LLC | Anonymizes IP addresses and provides application usage analytics; Cloud Computing; Back-up Cloud Service Provider; Data Analytics Provider; Web service; Cloud Computing; Back-up Cloud Service Provider; Web service; Cloud Service Provider for Certain Generative Artificial Intelligence features | Processing Location: United States; Processing Location: United States and Germany | |
| inSided B.V. | Technical and Customer Support | Corporate: Singel 118A, 1015 AE Amsterdam; Corporate: The Netherlands; Processing Location: The Netherlands | |
| International Business Machines Corporation (IBM) | Cloud Service Provider for Certain Generative Artificial Intelligence features.; Natural Language Processing and Cloud Service Provider | Processing Location: United States; Processing Location: United States and Germany | |
| LongTail Ad Solutions, Inc. d/b/a JW Platform | Video hosting and streaming services | Processing Location: United States | |
| Looker Data Sciences, Inc. | Analytics | Processing Location: United States | |
| Microsoft, Inc. | Cloud Service Provider for certain Generative Artificial Intelligence features and AI Agentic Services | Processing Location: United States and multiple EU locations | |
| Movate, Inc. | Renewal Management outsourcing support for Gainsight Atlas clients, including customer outreach, quote negotiation, and escalation management | Processing Location: Philippines | |
| nCloud Integrators, LLC | Integration Services | Processing Location: United States | |
| New Relic, Inc. | Application Monitoring | Processing Location: United States | |
| Northpass, Inc. | Technical and Customer Support | Processing Location: United States | |
| OpenAI, L.L.C. AI | Cloud Service Provider for Certain Generative Artificial Intelligence features | Processing Location: United States, Canada, UK, multiple EU locations, Switzerland, UAE, South Africa and Australia | |
| Raintank, Inc. d/b/a Grafana Labs | Application Monitoring | Processing Location: United States | |
| Retell AI, Inc. | Cloud-based AI voice agent development and deployment platform | Processing Location: United States | |
| Salesforce.com, Inc. | Cloud Service Provider | Processing Location: United States and Germany | |
| Skilljar, Inc. | Technical and Customer Support | Processing Location: United States | |
| Slack Technologies, Inc. | IT Support Chat | Processing Location: United States | |
| Snowflake | Data Warehousing | Processing Location: United States | |
| Staircase AI, Inc. | Technical and Customer Support | Processing Location: United States | |
| Staircase Technologies Ltd. | Technical and Customer Support | Corporate: Israel; Processing Location: Israel | |
| Sumologic, Inc. | Log Management and Analytics | Processing Location: United States and Germany | |
| Twilio, Inc. (formerly Sendgrid) | Email Service Provider | Processing Location: United States | |
| Workato, Inc. | Workflow and Integration Processing | Processing Location: United States | |
| Zendesk, Inc. | Customer Service Software | Processing Location: United States | |
| Zight, Inc. | Provides screen recording, through videos and screenshots, for Zendesk support tickets to improve customer service and enable faster issue resolution. | Processing Location: United States |
Affiliates it names
Built from the changes we published; changes we recorded without an alert (parser fixes, entries approved after review) don't appear. Where we later improved how we read a list, an earlier list may look different from the vendor's page at the time.
Gaps in our readings
No gaps since Oct 11, 2026.
All readings (34)
History starts Sep 22, 2026. Dates are UTC. Data CC BY 4.0. Shown as stored when this page was built.