Labs / Time machine / Great Question
Great Question
The subprocessor list as we last read it, on Nov 11, 2026.
Dates are when we read the list (UTC), not when Great Question changed it. Between two readings we don't know what it said.
tall: list changed · medium: document changed · short: read, no change · x: check failed · dotted: change dates only. Tap a tick or use the date box.
We record change dates, not every check, before Oct 11, 2026.
Read Nov 11, 2026 · 27 companies named as a subprocessor, in 28 entries · stored document
| Name | Purpose | Location | First read |
|---|---|---|---|
| Adobe | Extracts text and content from uploaded PDF files.; PDF content extraction | United States | |
| Algolia | Powers in-app search. Holds a search index of candidate names and previous research data, kept in sync with the platform and removed when the source data is deleted.; Search infrastructure | United States | |
| Amazon Web Services | Hosts the Great Question platform. Stores the production database (RDS) and file uploads, images and CSV imports (S3) for the life of the customer account.; IaaS Provider: File storage (S3) + RDS | United States | |
| Anthropic AI | LLM inference; LLM inference for AI features. | United States | |
| Cartesia | Text to Speech Services; Text-to-speech for AI-moderated sessions. | United States | |
| Daily.co | Video calls, screen sharing and recording for research sessions. Processes candidate video recordings.; Video recording and screen sharing | United States | |
| Datadog | Infrastructure monitoring, log storage and APM. No PII is sent; identifiers are scrubbed before ingestion. Logs are retained for a limited period for troubleshooting.; Monitoring and logging | United States | |
| Deepgram AI | Transcribes audio from research sessions to text.; Transcription | United States | |
| Frigade | In-app onboarding; In-app onboarding flows and product tours. Retains onboarding progress per user. | United States | |
| Google Analytics | Website traffic analytics; Website traffic analytics for the marketing site. IP addresses are anonymized; aggregate visitor data is retained for reporting. | United States | |
| Google Cloud AI | AI embeddings provider (Ask AI semantic search); Generates vector embeddings via Vertex AI for Ask AI semantic search and transcript indexing. Processes transcript text and user-entered Ask AI queries, which may include PII. | United States | |
| Hubspot | Sales and marketing CRM. Retains prospect contact information for the duration of the sales relationship.; Sales tooling (CRM) | United States | |
| Loom | Async video messaging used by our team for walkthroughs and support.; Video messaging and collaboration | United States | |
| Mixpanel | Product analytics; Product analytics on how account users interact with the Great Question app. Retains usage events to report on product adoption over time. | United States | |
| Mux, Inc | Transcodes, hosts and streams research session video. Stores video assets for playback for as long as the recording exists in the platform.; Video transcoding and hosting | United States | |
| Nylas | Email and calendar integration (Gmail, Microsoft); Powers the Google and Microsoft email and calendar integrations. Processes candidate names, email addresses and message content, and holds OAuth tokens for connected accounts while the integration is active. | United States | |
| OpenAI AI | Machine learning LLM provider; Processes anonymized and pseudonymized transcript and survey data for v1 AI features (Ask AI, synthesis, auto-highlights, tags, chapters, titles). | United States | |
| PostHog | Product analytics; Product analytics on Great Question app usage. Retains usage events to report on product adoption over time. | United States | |
| Recall | Meeting bots that join video calls and capture the call stream for research sessions.; Video call bots | United States | |
| Segment | Data and analytics pipeline; Event pipeline that routes product usage events and account user data to our analytics tools. Data is held transiently in transit. | United States | |
| Sendgrid | Email sending provider; Transactional email delivery. Processes recipient name, email address and message content; delivery logs are retained briefly for deliverability tracking. | United States | |
| Sentry | Application error tracking. Error context includes user ID and email so we can investigate issues; all other PII is scrubbed. Error events are retained for a limited period.; Exception handling and logging | United States | |
| Stripe | Payment processing; Processes subscription payments. Retains payment information and transaction history as required for billing and financial records. | United States | |
| Tremendous | Processing incentives; Sends incentive payments to research participants. Retains recipient name, email address and payment records as required for financial reconciliation. | United States | |
| User Interviews | Participant recruitment services; Recruits external research participants. Processes study criteria, screener responses and participant contact information for the duration of the study. | United States | |
| Vercel | Hosts front-end applications and routes AI inference requests. Request data is processed transiently.; Infrastructure provider, AI inference routing | United States | |
| Vero | Email delivery for candidate messaging. Processes candidate name, email address and message content; retains send history for deliverability tracking.; Email sending provider | United States | |
| Vitally | Customer success platform; Customer success platform. Retains account user demographics and product behavior to manage the customer relationship. | United States |
Built from the changes we published; changes we recorded without an alert (parser fixes, entries approved after review) don't appear. Where we later improved how we read a list, an earlier list may look different from the vendor's page at the time.
Gaps in our readings
No gaps since Oct 11, 2026.
All readings (36)
History starts Sep 22, 2026. Dates are UTC. Data CC BY 4.0. Shown as stored when this page was built.