User Interviews
User Interviews declares 17 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Cloudflare and Salesforce. No published changes since we first read it on Sep 22, 2026. 3 tracked vendors name User Interviews as a subprocessor, including Great Question, UserTesting and Keap.
Not loaded by any published homepage.
Subprocessors CSV of User Interviews's subprocessors · Atom feed of User Interviews's subprocessors DORA draft CSV of User Interviews's subprocessors as declared by User Interviews what's this? ·
17 third parties.
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon Web Services, Inc. | Stores data from UI’s platform | U.S.A. | |
| AssemblyAI, Inc. AI | Enables the transcription of Research Sessions recorded on UI’s platform | U.S.A. | |
| Cloudflare, Inc. | Provides services related to the security of UI’s platform, including DNS, CAPTCHA, and firewall services | U.S.A. | |
| Dropbox Sign (Dropbox, Inc.) | Facilitates document signing between Researchers and Participants in UI’s platform | U.S.A. | |
| Elasticsearch, Inc. | Enables search and filtering functionality on UI’s platform | U.S.A. | |
| Fivetran, Inc. | Transfers data from UI’s platform to AWS for storage | U.S.A. | |
| Heroku (salesforce.com, inc.) | Hosts UI’s production, staging and test environment databases | U.S.A. | |
| Lorikeet (Operator Technologies AI Pty Ltd) | Provides an AI customer support agent | Australia | |
| Mailchimp (The Rocket Science Group LLC) | Sends transactional emails to Researchers | U.S.A. | |
| Nylas, Inc. | Manages calendar syncing between UI’s platform and third-party calendar providers | U.S.A. | |
| Paragon (Forge Technology, Inc.) | Provides an embedded Integration Platform as a Service that enables Researchers to sync data between UI’s platform and third-party data sources | U.S.A. | |
| Postmark (ActiveCampaign, LLC) | Sends transactional emails to Researchers and Participants | U.S.A. | |
| PromptLayer (Magniv, Inc.) | Enables the management and review of AI prompts, inputs, and outputs | U.S.A. | |
| Recall.ai (Hyperdoc Inc.) | Enables the recording of Research Sessions on UI’s platform | U.S.A. | |
| Tremendous, LLC | Facilitates the provision of Incentive payments to Participants | U.S.A. | |
| Twilio Inc. | Sends SMS messages to Participants on behalf of Researchers | U.S.A. | |
| Zendesk, Inc. | Provides email and chat support to Researchers and Participants | U.S.A. |
Web TechnologiesCSV of User Interviews's web technologies · Atom feed of User Interviews's web technologies
User Interviews's homepage made 319 requests to 50 domains, 22 services controlled by another company, and 1 domain not identified.
22 third parties by category: Analytics 6Marketing automation 6Advertising 4A/B Testing 1Cookie compliance 1CDN 1Other 3
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17 tracked companies loaded by the homepage are not in User Interviews's subprocessor list. A website can use a service without it processing customer data.
Subprocessor of (3)CSV of the companies listing User Interviews · Atom feed of the companies listing User Interviews
Great Question greatquestion.com Participant recruitment services; Recruits external research participants. Processes study criteria, screener responses and participant contact information for the duration of the study.
Keap keap.com
- UserTesting usertesting.com IT, system administration, and Business Support Services
ComplianceCSV of User Interviews's compliance · Atom feed of User Interviews's compliance
- Certified
- Says it complies with
Certifications as User Interviews's trust center lists them; reports are usually shared on request (evidence)
Incidents reported by User Interviews's subprocessorsCSV of incidents reported by vendors User Interviews lists · Atom feed of incidents reported by vendors User Interviews lists
208 reported incidents in the last 30 days, by 7 of the vendors User Interviews lists as subprocessors.
A subprocessor list names a company, not the service an incident touched. This does not show that User Interviews was involved.
And 183 more. All of them: CSV · Who is around them.
ChangesCSV of User Interviews's changes · Atom feed of User Interviews's changes
See the list as we read it on any date: Time machine
None since tracking began.
Rating badge for User Interviews's site
It updates with the rating.
<a href="https://thirdpartyindex.com/vendors/user-interviews"><img src="https://thirdpartyindex.com/badge/user-interviews.svg" alt="User Interviews transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/user-interviews)