Third Party Index

Upstream incidents

minor· Ping Identity· · 8 h 19 min

PingOne for Enterprise dock and administration increasing errors

Listed as a subprocessor by 6 tracked vendors · 53 within 2 hops · In window: 0 vendors listing it (1 within 2 hops)

Reporting vendor List it List one of those Ping Identity · listed by 6 tracked vendors Ping Identity Vonage · listed by 45 tracked vendors Vonage Digicert · listed by 2 tracked vendors Digicert Benevity · listed by 0 tracked vendors Benevity FICO · listed by 0 tracked vendors FICO Udemy · listed by 0 tracked vendors Udemy UltraDNS · listed by 0 tracked vendors UltraDNS PagerDuty · listed by 36 tracked vendors · incident: Event Processing Delays, Sep 16 14:35 UTC PagerDuty Amazon Web Services · listed by 1,525 tracked vendors Amazon Web Services Datadog · listed by 414 tracked vendors Datadog Atlassian · listed by 301 tracked vendors Atlassian GitHub · listed by 207 tracked vendors GitHub SolarWinds · listed by 27 tracked vendors SolarWinds Brevo · listed by 21 tracked vendors Brevo Filestack · listed by 12 tracked vendors Filestack Bitbucket · listed by 11 tracked vendors Bitbucket Genesys · listed by 7 tracked vendors Genesys GoCardless · listed by 6 tracked vendors GoCardless Nooks · listed by 6 tracked vendors Nooks Optimizely · listed by 5 tracked vendors Optimizely Sendbird · listed by 4 tracked vendors Sendbird Statuspage · listed by 4 tracked vendors Statuspage Livestorm · listed by 3 tracked vendors Livestorm Flowmailer · listed by 2 tracked vendors Flowmailer Workable · listed by 2 tracked vendors Workable Accelevents Event Platform · listed by 1 tracked vendor Accelevents Event Pl… Everbridge · listed by 1 tracked vendor Everbridge + 27 more

Incidents starting 30 min before to 2 h after

PagerDuty lists Vonage (2 hops) Event Processing Delays ↗ minor −10 min 32 min

Incidents

minor Twilio· SendGrid· Segment MMS Delivery Delays from Twilio Long Codes to Rogers Wireless Canada Sep 16 15:44 35 h 34 min 815 1,881 6minor Worldpay INC0652468 - We are aware of potential issues with a Third Party Acquirer - iyzico Sep 16 15:35 8 h 1 min 10 55 1no impact stated UiPath Multiple Regions - Maestro - Action Center task creation failing Sep 16 15:24 4 h 16 min 2 12 major Coveo [All Regions] Platform login with Salesforce provider issues Sep 16 15:18 8 h 39 min 4 670 no impact stated Qualtrics Workflow execution delays in multiple regions Sep 16 15:00 — 19 229 minor IDnow [IDCheck.io/PVID/Check'n'Sign] Degraded Performance Sep 16 14:56 23 min 5 20 minor CircleCI· Vamp Customers may experience delays in UI updates Sep 16 14:55 4 h 34 min 8 45 minor Ping Identity PingOne for Enterprise dock and administration increasing errors Sep 16 14:46 8 h 19 min 6 53 minor Formassembly Salesforce Service Disruption Sep 16 14:45 5 h 10 min 1 minor Socure [SEV3] Batch processing delays on the dashboard Sep 16 14:36 13 min 3 15 minor PagerDuty Event Processing Delays Sep 16 14:35 32 min 36 232 major Cursor Investigating service degradation — Grok Bot Sep 16 14:27 6 h 30 min 9 28 minor Flare ongoing Paused ingestion of update events for lookalike domains Sep 16 14:00 ongoing 2 6 minor Vercel Missing Web Analytics and Speed Insights data Sep 16 14:00 — 171 801 4minor Worldpay INC0652327 - We are aware of potential issues with a Third-Party POS Terminal provider. Sep 16 13:58 54 min 10 55 no impact stated Scaleway [Instances] - not all resolvers updated with new subnet 78.232.0.0/21 Sep 16 13:52 — 22 354 minor Rapid7 Command Platform Dashboard Degradition Sep 16 13:51 32 min 8 29 minor Mindtickle Salesforce Sync Workflows Impacted Sep 16 13:33 3 h 28 min 3 5 minor Gong Gong Platform Outage - Multiple Pages Not Loading Sep 16 13:25 1 h 25 min 96 501 1major Elasticsearch Elastic Support Portal unavailable Sep 16 13:17 2 h 21 min 128 1,235 minor Kaseya Datto Endpoint Backup - UK Region - Intermittent Connectivity Degradation Sep 16 13:14 3 h 14 min 2 3 major Coveo [All Regions] Salesforce sources update Issues Sep 16 13:04 5 days 4 670 minor Netlify Elevated Image CDN Errors Sep 16 12:58 50 min 13 32 major Gorgias Customer sidebar search not working Sep 16 12:51 1 h 14 min 3 no impact stated Redpanda Scheduled Database Maintenance Sep 16 12:45 36 min 2 4 minor DevRev Platform Performance & Errors Sep 16 12:45 45 min 5 98 minor Firmable User Management & Authentication: Delays in webhook delivery Sep 16 12:44 59 min 1 minor Coveo [All Regions] Support portal Issues Sep 16 12:33 7 h 56 min 4 670 minor Formstack· Intellistack Salesforce Service Disruption Sep 16 12:33 5 h 44 min 7 23 minor Clerk Delays in webhook delivery Sep 16 12:31 1 h 7 min 38 176 1minor Anaplan Platform Alerts Sep 16 12:24 17 min 3 17 no impact stated Resend High latency on General-API Sep 16 12:23 — 78 225 2minor Aiven Creation of new service nodes disrupted Sep 16 12:21 13 days 22 880 no impact stated Bullhorn Internal support platform Outage Sep 16 12:12 2 h 36 min 2 3 minor Luma AI Ray2 increased queue times Sep 16 12:00 13 h 2 48 major Salesloft Salesforce Sync Delays Affecting Sales Engagement and Forecast/Inspect/Analyze Sep 16 11:59 2 h 32 196 minor Intercom Issues with Fin for Salesforce Sep 16 11:51 5 h 27 min 364 1,480 5minor Lovable Builds failing for some users Sep 16 11:47 22 min 1 major Pitney Bowes UPS Service Disruption Observed for RateShipment. Sep 16 11:39 1 h 1 2 major Jamf Fulfillment services Sep 16 11:31 3 h 24 min 7 8 no impact stated Digicert DigiCert Alert - CertCentral and CIS Service Degraded Sep 16 11:24 1 h 19 min 2 3 minor Clever Clever's Support Team Delayed in Assisting Districts Sep 16 11:24 12 h 18 min 4 minor Rippling Issues accessing Rippling live chat and support email Sep 16 11:22 2 h 11 min 10 23 minor Conga Informational Notice – Salesforce Service Disruption Sep 16 11:08 25 h 36 min 9 516 1minor Signicat Degraded performance - VideoID Sep 16 11:08 15 min 1 no impact stated Apollo Salesforce Service Disruption Sep 16 11:00 — 33 170 1minor Akamai Case Ticketing Issue Sep 16 10:51 3 h 7 min 46 1,115 1minor Degreed Sitewide slowness - EU region Sep 16 10:50 49 min 1 3 major Nebius [us-central1] Object Storage is partially unavailable Sep 16 10:45 4 h 56 min 12 669 major Smartsheet Salesforce connector is experiencing intermittent issues Sep 16 10:36 10 h 26 min 11 13

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