Third Party Index

Upstream incidents

minor· OpenAI· · 9 h 34 min

1% of ChatGPT Work (mobile/web) turns are failing for existing threads

Listed as a subprocessor by 802 tracked vendors · 1,951 within 2 hops · In window: 9 vendors listing it (12 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,539 tracked vendors Amazon Web Services Google Cloud · listed by 1,406 tracked vendors Google Cloud Microsoft · listed by 748 tracked vendors Microsoft Cloudflare · listed by 604 tracked vendors Cloudflare Salesforce · listed by 501 tracked vendors Salesforce Intercom · listed by 370 tracked vendors Intercom Snowflake · listed by 321 tracked vendors Snowflake Okta · listed by 280 tracked vendors Okta Fivetran · listed by 148 tracked vendors Fivetran WorkOS · listed by 114 tracked vendors WorkOS Pylon · listed by 92 tracked vendors Pylon Oracle · listed by 89 tracked vendors Oracle Merge API · listed by 63 tracked vendors Merge API Confluent · listed by 40 tracked vendors Confluent OpenAI · listed by 802 tracked vendors OpenAI Twilio · listed by 484 tracked vendors · incident: Voice Insights Console Dashboard Error, Sep 11 17:02 UTC Twilio SendGrid · listed by 347 tracked vendors · incident: Voice Insights Console Dashboard Error, Sep 11 17:02 UTC SendGrid Segment · listed by 179 tracked vendors · incident: Voice Insights Console Dashboard Error, Sep 11 17:02 UTC Segment Supabase · listed by 68 tracked vendors · incident: Latency issues resulting in 504 errors, Sep 11 17:00 UTC Supabase Notion · listed by 21 tracked vendors · incident: Issues managing email addresses and aliases, Sep 11 17:23 UTC Notion Notion · listed by 16 tracked vendors · incident: Issues managing email addresses and aliases, Sep 11 17:23 UTC Notion HighLevel · listed by 2 tracked vendors · incident: S2S Model - Gemini-3.1-flash-live-preview is facing Service Disruption – Investigating with Google, Sep 11 16:30 UTC HighLevel JupiterOne · listed by 0 tracked vendors · incident: Elevated J1QL query execution times, Sep 11 16:35 UTC JupiterOne Phenom · listed by 0 tracked vendors · incident: Intermittent issues with Scheduling in US Production environment, Sep 11 16:23 UTC Phenom Microsoft · listed by 748 tracked vendors Microsoft Cloudflare · listed by 604 tracked vendors Cloudflare Salesforce · listed by 501 tracked vendors Salesforce HubSpot · listed by 465 tracked vendors HubSpot Sentry · listed by 463 tracked vendors Sentry InfluxData · listed by 2 tracked vendors · incident: SSO Login Service Availability (other login methods not affected), Sep 11 16:32 UTC InfluxData CYPHER Learning · listed by 0 tracked vendors · incident: Custom Domain Issue, Sep 11 18:10 UTC CYPHER Learning CallHippo · listed by 0 tracked vendors · incident: India Calling Service Issue on Some Routes in the India Region, Sep 11 17:12 UTC CallHippo Stripe · listed by 719 tracked vendors Stripe Anthropic · listed by 581 tracked vendors Anthropic Slack · listed by 519 tracked vendors Slack Snowflake · listed by 321 tracked vendors Snowflake Okta · listed by 280 tracked vendors Okta posthog · listed by 238 tracked vendors posthog MongoDB · listed by 231 tracked vendors MongoDB ClickHouse · listed by 133 tracked vendors ClickHouse Elasticsearch · listed by 130 tracked vendors Elasticsearch WorkOS · listed by 114 tracked vendors WorkOS Gong · listed by 97 tracked vendors Gong New Relic · listed by 91 tracked vendors New Relic DigitalOcean · listed by 89 tracked vendors DigitalOcean Resend · listed by 78 tracked vendors Resend LinkedIn · listed by 58 tracked vendors LinkedIn Grafana · listed by 56 tracked vendors Grafana Fireworks · listed by 54 tracked vendors Fireworks + 4 more+ 788 more+ 1,129 more

Incidents starting 30 min before to 2 h after

Phenom lists OpenAI Intermittent issues with Scheduling in US Production environment ↗ minor 0 min 2 h 3 min
HighLevel lists OpenAI S2S Model - Gemini-3.1-flash-live-preview is facing Service Disruption – Investigating with Google ↗ no impact stated +7 min —
JupiterOne lists OpenAI Elevated J1QL query execution times ↗ minor +13 min 3 h 15 min
Supabase lists OpenAI Latency issues resulting in 504 errors ↗ no impact stated +37 min —
Twilio lists OpenAI Voice Insights Console Dashboard Error ↗ minor +39 min 1 h 46 min
SendGrid lists OpenAI Voice Insights Console Dashboard Error ↗ minor +39 min 1 h 46 min
Segment lists OpenAI Voice Insights Console Dashboard Error ↗ minor +39 min 1 h 46 min
Notion lists OpenAI Issues managing email addresses and aliases ↗ major +1 h 1 min 2 h 40 min
Notion lists OpenAI Issues managing email addresses and aliases ↗ major +1 h 1 min 2 h 40 min
InfluxData lists Microsoft, Cloudflare (2 hops) SSO Login Service Availability (other login methods not affected) ↗ major +10 min 2 h 54 min
CallHippo lists Twilio, HubSpot (2 hops) India Calling Service Issue on Some Routes in the India Region ↗ minor +49 min 7 h 4 min
CYPHER Learning lists Microsoft, HubSpot (2 hops) Custom Domain Issue ↗ minor +1 h 47 min 1 h 11 min

Incidents

major MiniMax Elevated errors on Large Language Models (LLM) Sep 12 02:02 4 min 6 38 major MiniMax Elevated errors on Large Language Models (LLM) Sep 12 01:02 8 min 6 38 minor Bandwidth Bandwidth Local Market Impairment - 248 - Richmond, VA Sep 12 00:49 12 h 45 min 12 67 minor Twilio· SendGrid· Segment Voice Call Failures from a Subset of Twilio Phone Numbers to Hong Kong Sep 12 00:16 16 days 821 1,898 major MiniMax Elevated errors on Large Language Models (LLM) Sep 12 00:02 7 min 6 38 major Metronome Elevated API Error Rate Sep 11 23:22 2 h 15 min 13 125 minor Kombo Increased API latency in EU region Sep 11 20:42 27 min 8 11 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio Short Codes and Long Codes to Liberty Puerto Rico Sep 11 20:37 9 h 41 min 821 1,898 2major Smartsheet Smartsheet and Smartsheet Login Unavailable for Smartsheet US Sep 11 20:20 3 h 9 min 11 13 minor UiPath Some customers will not be able to deploy solution packages Sep 11 19:47 1 h 45 min 2 12 1critical Resend Unresponsive remote MCP server Sep 11 19:27 — 78 229 no impact stated Yellow.ai Elevated 503 Errors in EURO Region Sep 11 19:02 25 min 1 minor LINK Mobility Group ASA Telia Sweden - Content Charger - Ongoing disturbance Sep 11 18:59 7 h 9 min 5 13 critical Pulumi Neo Outage Sep 11 18:02 6 h 17 min 5 14 major Notion· Notion Issues managing email addresses and aliases Sep 11 17:23 2 h 40 min 37 164 1minor Twilio· SendGrid· Segment Voice Insights Console Dashboard Error Sep 11 17:02 1 h 46 min 821 1,898 3no impact stated Supabase Latency issues resulting in 504 errors Sep 11 17:00 — 68 452 no impact stated Plaid Statements API downtime Sep 11 16:56 5 h 19 min 15 34 major InfluxData SSO Login Service Availability (other login methods not affected) Sep 11 16:32 2 h 54 min 2 515 no impact stated HighLevel S2S Model - Gemini-3.1-flash-live-preview is facing Service Disruption – Investigating with Google Sep 11 16:30 — 2 minor Discord Media Proxy Latency High Sep 11 16:24 1 h 21 min 14 113 minor OpenAI 1% of ChatGPT Work (mobile/web) turns are failing for existing threads Sep 11 16:22 9 h 34 min 802 1,951 9no impact stated MaxMind High latency for the us-east region Sep 11 15:47 3 days 25 120 1minor Feedly Threat Intelligence Some users are experiencing slowness Sep 11 15:43 21 min 1 minor Instructure Errors Following Item Creation In Canvas Sep 11 15:26 14 min 2 4 no impact stated Pitney Bowes Shipping API - Incident Quick Close Sep 11 15:25 1 min 1 2 no impact stated Hostinger· Hosting24 Emergency Hardware Maintenance of Server br-804 Sep 11 15:18 53 min 1 major MiniMax Elevated errors on Large Language Models (LLM) Sep 11 15:02 2 min 6 38 minor Bandwidth Isolated LAX Datacenter Incident Sep 11 14:51 49 min 12 67 major Digicert DigiCert Alert Sep 11 14:36 15 h 6 min 2 3 minor Plain Insights data delays Sep 11 14:31 1 h 25 min 45 1,026 major Orum Orum Dialer Not Working Sep 11 14:24 24 min 1 major Anthropic Elevated errors for Claude Mythos 5.1 and Claude Fable 5.1 Sep 11 14:19 17 min 581 1,862 4minor Vezgo Newton connector outage Sep 11 14:15 20 days 1 no impact stated Idomoo Personalized Video Service Update: Video Generation Sep 11 14:08 9 min 1 5 minor hCaptcha Increased endpoint latency in some regions Sep 11 14:04 16 min 10 756 major MiniMax Elevated errors on Large Language Models (LLM) Sep 11 14:02 4 min 6 38 major Posit issues deploying new applications Sep 11 13:59 3 h 24 min 1 minor Twilio· SendGrid· Segment TwiML Bins – Service Failures Sep 11 13:39 2 h 3 min 821 1,898 8major Spacelift Event Processing Delays Sep 11 13:22 20 min 1 2 minor Astrodon Corp (Loops) Delay in email metric processing Sep 11 13:16 1 h 33 min 21 176 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Multiple Networks in Multiple Countries Across Europe and the Middle East Sep 11 12:53 6 h 10 min 821 1,898 9minor DevRev Elevated API latency in the India region Sep 11 12:10 30 min 5 99 no impact stated CloudConvert Delayed webhook delivery Sep 11 11:19 — 12 33 minor Cursor Investigating service degradation Sep 11 11:08 28 min 9 28 major Etleap Increased latencies for Facebook pipelines Sep 11 11:06 6 h 17 min 1 37 major Canonical "lists.ubuntu.com" is Down Sep 11 11:05 19 min 1 1,406 major Lovable Lovable Desktop App for Windows Crashing Sep 11 10:50 1 h 16 min 1 minor Infobip Saudi Arabia - Conversations service degradation Sep 11 10:50 — 21 178 minor Exact Exact Online – Payment batches are not matched automatically via Exact PSD2 link for ING. Sep 11 10:47 5 days 1 2

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