Third Party Index

Upstream incidents

minor· InfluxData· · 6 h 48 min

Query performance degradation in Azure Westeurope.

Listed as a subprocessor by 2 tracked vendors · 514 within 2 hops · In window: 0 vendors listing it (19 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,525 tracked vendors Amazon Web Services Microsoft · listed by 739 tracked vendors Microsoft Cloudflare · listed by 599 tracked vendors Cloudflare Salesforce · listed by 500 tracked vendors Salesforce Okta · listed by 278 tracked vendors Okta Mailgun · listed by 242 tracked vendors Mailgun Marketo · listed by 48 tracked vendors Marketo SolarWinds · listed by 27 tracked vendors SolarWinds InfluxData · listed by 2 tracked vendors InfluxData Salesforce · listed by 500 tracked vendors Salesforce Tableau · listed by 40 tracked vendors Tableau Stripe · listed by 713 tracked vendors · incident: Stripe Support Systems issue, Sep 16 10:05 UTC Stripe ClickHouse · listed by 132 tracked vendors · incident: Intermittent Issues with the Support tab, Sep 16 10:16 UTC ClickHouse New Relic · listed by 91 tracked vendors · incident: Salesforce Service Disruption, Sep 16 10:08 UTC New Relic Gainsight Software · listed by 55 tracked vendors · incident: Salesforce Service Disruption - Cascading impact on Gainsight CS functionality, Sep 16 10:34 UTC Gainsight Software Akamai · listed by 46 tracked vendors · incident: Case Ticketing Issue, Sep 16 10:51 UTC Akamai Plain · listed by 45 tracked vendors · incident: Degraded AI thread processing, Sep 16 10:33 UTC Plain Salesloft · listed by 32 tracked vendors · incident: Salesforce Sync Delays Affecting Sales Engagement and Forecast/Inspect/Analyze, Sep 16 11:59 UTC Salesloft Smartsheet · listed by 11 tracked vendors · incident: Salesforce connector is experiencing intermittent issues, Sep 16 10:36 UTC Smartsheet Conga · listed by 9 tracked vendors · incident: Informational Notice – Salesforce Service Disruption, Sep 16 11:08 UTC Conga Jamf · listed by 7 tracked vendors · incident: Fulfillment services, Sep 16 11:31 UTC Jamf Clever · listed by 4 tracked vendors · incident: Clever's Support Team Delayed in Assisting Districts, Sep 16 11:24 UTC Clever Kaltura · listed by 4 tracked vendors · incident: Access to Support portal, Sep 16 09:47 UTC Kaltura Digicert · listed by 2 tracked vendors · incident: DigiCert Alert - Chat & Email Third-Party Service Issue, Sep 16 09:40 UTC Digicert Canonical · listed by 1 tracked vendor · incident: "Landscape" is Down, Sep 16 10:27 UTC Canonical Matterport · listed by 1 tracked vendor · incident: Intermittent Issues with Support Case Submission and Phone Support, Sep 16 09:43 UTC Matterport IXOPAY · listed by 0 tracked vendors · incident: Support portal and ticketing intermittently unavailable — third-party service disruption, Sep 16 09:50 UTC IXOPAY Nintex · listed by 0 tracked vendors · incident: DocGen for Salesforce failures due to Salesforce's API outage, Sep 16 10:44 UTC Nintex Spendesk · listed by 0 tracked vendors · incident: International Transfers feature is unavailable for affected EEA customers, Sep 16 10:05 UTC Spendesk Tiger Data (creators of TimescaleDB) · listed by 0 tracked vendors · incident: The functionality has been restored, Sep 16 10:41 UTC Tiger Data (creators… OpenAI · listed by 794 tracked vendors OpenAI + 492 more

Incidents starting 30 min before to 2 h after

Kaltura lists Salesforce (2 hops) Access to Support portal ↗ minor −21 min 7 h 17 min
Stripe lists Salesforce (2 hops) Stripe Support Systems issue ↗ no impact stated −3 min 7 h 4 min
New Relic lists Salesforce (2 hops) Salesforce Service Disruption ↗ no impact stated 0 min 5 h 32 min
ClickHouse lists Salesforce (2 hops) Intermittent Issues with the Support tab ↗ minor +8 min 13 h 49 min
Canonical lists Salesforce (2 hops) "Landscape" is Down ↗ major +19 min 15 min
Plain lists Salesforce (2 hops) Degraded AI thread processing ↗ minor +25 min 25 min
Nintex lists Salesforce (2 hops) DocGen for Salesforce failures due to Salesforce's API outage ↗ no impact stated +36 min 9 h 38 min
Akamai lists Salesforce (2 hops) Case Ticketing Issue ↗ minor +43 min 3 h 7 min
Clever lists Salesforce (2 hops) Clever's Support Team Delayed in Assisting Districts ↗ minor +1 h 16 min 12 h 18 min
Jamf lists Tableau (2 hops) Fulfillment services ↗ major +1 h 23 min 3 h 24 min

Incidents

minor PagerDuty Issue Identified - Notification message Sep 16 07:59 11 min 36 232 minor Qualys AE Platform 1: Qualys UI Login issue with MFA enabled user [IM-12869] Sep 16 07:39 16 min 6 21 major GitHub Degradation with Gemini 3.8 Flash Sep 16 07:20 10 h 27 min 207 1,172 2minor Supabase Auth Service Outage Sep 16 07:17 2 h 16 min 67 447 1minor Twilio· SendGrid· Segment SMS Delivery Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Peru Sep 16 07:07 6 h 9 min 815 1,881 6no impact stated Tailscale Iru (formerly Kandji) device posture integration failure Sep 16 06:43 2 h 12 min 5 108 minor Scaleway [INSTANCE][FR-PAR-2] Outbound connectivity issues Sep 16 06:22 1 h 35 min 22 354 major Canonical "launchpad.net" is Down Sep 16 06:17 30 min 1 1,391 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Etisalat Egypt Sep 16 06:15 6 h 21 min 815 1,881 3major AfterShip Carrier bring is unstable - Start Time - 2026/09/16 05:53 UTC - End Time - 2026/09/17 05:32 UTC Sep 16 05:53 23 h 39 min 2 no impact stated Bandwidth Bandwidth Local Market Impairment - 920 - New Haven, CT Sep 16 05:35 4 h 50 min 12 66 minor Telesign 2-Way service interruptions Colombia (CO) Sep 16 04:56 2 h 56 min 7 457 major Canonical "Landscape" is Down Sep 16 04:50 21 min 1 1,391 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Tigo Paraguay Sep 16 04:49 6 h 27 min 815 1,881 1minor Sinch Delivery Issue Paraguay - Tigo Sep 16 04:18 3 h 2 min 29 1,163 3no impact stated Bandwidth Bandwidth Local Market Impairment - 234 - Pittsburgh, PA Sep 16 04:16 10 h 54 min 12 66 minor Harness.io· OverOps IACM Module Registry timeouts Sep 16 04:13 12 h 31 min 3 35 minor Zoom Service Degradation Affecting Zoom Phone Outbound Calls in China Region Sep 16 04:00 35 min 182 1,007 minor Twilio· SendGrid· Segment SMS Delivery Failures from Twilio to Vivo Brazil Sep 16 03:32 6 h 12 min 815 1,881 4no impact stated Vercel Invoice Generation Paused Sep 16 03:21 — 171 801 minor Reducto Partial degradation of Parse for requests with embed_pdf_metadata Sep 16 02:59 — 10 145 minor Twilio· SendGrid· Segment MMS Delivery Delays from a Subset of Twilio Long Codes to Freedom and Rogers Wireless Canada Sep 16 02:43 4 h 50 min 815 1,881 4minor FingerprintPro Ingress endpoint degradations Sep 16 01:17 3 min 2 3 minor Qualys IN Platform 1: Qualys UI Login Impacted Intermittently [IM-12868] Sep 16 00:22 16 h 18 min 6 21 no impact stated New Relic Data Irregularities for EU Region Sep 16 00:14 1 min 91 395 1no impact stated People Data Labs Elevated API error rate Sep 16 00:00 — 10 30 major Confluent Multiple Confluent Cloud services are in a degraded state - All regions Sep 15 23:59 1 h 22 min 40 1,178 1major OpenAI Elevated errors with gpt-image-2.5-flare Sep 15 23:50 40 min 794 1,932 no impact stated CoreWeave Dedicated Inference: errors creating and updating deployments Sep 15 23:38 3 h 11 min 12 1,110 1major Flexera Flexera - EU - Policies/Automation Unavailable Sep 15 23:05 9 h 19 min 1 no impact stated Maven AGI Smart Relay Outage Sep 15 22:30 — 4 27 minor Luma AI Ray2 Flash service degraded Sep 15 22:00 2 h 2 48 minor Telnyx SMS Delivery — Encoding Issues on Outbound Messages to T-Mobile Sep 15 21:57 2 days 18 213 minor Cursor Investigating service degradation Sep 15 21:26 34 min 9 28 critical Bandwidth Bandwidth Local Market Impairment - 949 - Fayetteville, NC Sep 15 20:13 20 h 59 min 12 66 major Brex Transaction statuses on your Accounting pages may be out of date, causing some transactions to appear in the wrong tab. Sep 15 20:12 3 h 7 min 1 9 no impact stated Twilio· SendGrid· Segment Inbound SIP Calls With OPUS Codec Only Blocked Sep 15 20:09 2 h 51 min 815 1,881 3minor Salesloft CRM Sync Delays (Monitoring) Sep 15 19:38 43 h 57 min 32 196 minor APPZEN Delays in Invoice Processing — Autonomous AP Sep 15 19:24 6 h 7 min 1 major Canonical "lists.ubuntu.com" is Down Sep 15 19:12 12 min 1 1,391 minor GitHub Disruption with some GitHub services Sep 15 19:11 49 min 207 1,172 1minor ClickHouse ClickPipes failing on Kinesis in AWS us-east-1 Sep 15 18:57 29 h 45 min 132 1,406 3no impact stated Bullhorn Bullhorn ATS - Payable Charges list view filters not returning results Sep 15 18:52 2 h 25 min 2 3 minor Bandwidth Bandwidth App Incident - IP Adding Sep 15 18:51 1 h 54 min 12 66 no impact stated Worldpay INC0651469 - We are aware of potential issues with a Third Party 3DSecure Authentication provider. Sep 15 18:47 38 min 10 55 minor Meltwater Media Relations - Delayed Outreach Sep 15 18:33 23 h 33 min 1 no impact stated Zoom Service Degradation Affecting Zoom Whiteboard Sep 15 18:22 14 min 182 1,007 minor FreedomPay Alert: Visa Cardinal Commerce 3D Secure Processing Issues Sep 15 18:11 25 min 3 714 no impact stated Plaid Transaction Updates Delayed Sep 15 17:56 6 h 27 min 15 34 minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Toll-Free Numbers to Videotron Canada Sep 15 17:56 4 h 16 min 815 1,881 7

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