Third Party Index

Upstream incidents

no impact stated· Bandwidth· · 12 h 38 min

Bandwidth Local Market Impairment - 974 - Rochester, NY

Listed as a subprocessor by 12 tracked vendors · 66 within 2 hops

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,520 tracked vendors Amazon Web Services Bandwidth · listed by 12 tracked vendors Bandwidth Zoho · listed by 33 tracked vendors Zoho Dialpad · listed by 8 tracked vendors Dialpad Genesys · listed by 7 tracked vendors Genesys Optimizely · listed by 5 tracked vendors Optimizely Everbridge · listed by 1 tracked vendor Everbridge Noonlight · listed by 1 tracked vendor Noonlight CallRail · listed by 0 tracked vendors CallRail Clerk Chat · listed by 0 tracked vendors Clerk Chat Heymarket · listed by 0 tracked vendors Heymarket Invoca · listed by 0 tracked vendors Invoca Lightico · listed by 0 tracked vendors Lightico Textline · listed by 0 tracked vendors Textline Qualtrics · listed by 19 tracked vendors Qualtrics Rapid7 · listed by 8 tracked vendors Rapid7 UserVoice · listed by 7 tracked vendors UserVoice Lusha · listed by 6 tracked vendors Lusha SOPHOS · listed by 4 tracked vendors SOPHOS Airwallex US · listed by 3 tracked vendors Airwallex US Digicert · listed by 2 tracked vendors Digicert InMotion Hosting · listed by 2 tracked vendors InMotion Hosting BrightLocal · listed by 1 tracked vendor BrightLocal Posit · listed by 1 tracked vendor Posit Rocket.Chat · listed by 1 tracked vendor Rocket.Chat Tiger Pistol · listed by 1 tracked vendor Tiger Pistol insightsoftware · listed by 1 tracked vendor insightsoftware 5CA · listed by 0 tracked vendors 5CA Alcide · listed by 0 tracked vendors Alcide AssistLoop · listed by 0 tracked vendors AssistLoop AutoRABIT · listed by 0 tracked vendors AutoRABIT Automation Anywhere · listed by 0 tracked vendors Automation Anywhere Blitzz · listed by 0 tracked vendors Blitzz Bluebeam · listed by 0 tracked vendors Bluebeam + 34 more

Incidents

minor OpenAI Elevated error rates for ChatGPT Pro and Plus users Sep 30 05:47 7 h 35 min 792 1,922 4major Centercode Component "Centercode Autonomy Service (Centercode Platform - Agrajag)" and a few other components are Down Sep 30 05:31 16 min 1 no impact stated Bandwidth Bandwidth Local Market Impairment - 532 - Wichita, KS Sep 30 05:26 6 h 31 min 12 66 minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Phone Numbers to Tigo Guatemala Sep 30 03:29 2 h 38 min 813 1,871 2minor OpenAI Elevated errors in ChatGPT Space Pages Sep 30 02:20 45 h 24 min 792 1,922 3minor DataGrail We’ve identified an issue causing the Privacy Request Center to load inconsistently and are investigating. Sep 30 02:08 24 min 5 44 major AfterShip Carrier la-poste-colissimo is unstable - Start Time - 2026/09/30 02:02 UTC - End Time - 2026/09/30 07:14 UTC Sep 30 02:03 5 h 10 min 2 no impact stated Stripe Visa authorization errors Sep 30 02:00 1 h 39 min 708 1,626 major Bandwidth Outbound MMS Messaging Incident - AT&T Sep 30 01:54 37 min 12 66 no impact stated Bandwidth Bandwidth Local Market Impairment - 974 - Rochester, NY Sep 30 01:14 12 h 38 min 12 66 major MiniMax Elevated errors on Large Language Models (LLM) Sep 30 01:04 6 min 6 37 minor Buildkite Delayed notifications Sep 30 01:03 1 h 28 min 3 5 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to Tigo Guatemala Sep 30 00:43 11 h 55 min 813 1,871 3major Kaseya [Kaseya Quote Manager] - [Access] - 504 Azure Front Door Error and Slowness Sep 30 00:25 37 min 2 3 minor Sinch Delivery Issue Guatemala - Tigo Sep 29 23:50 12 h 40 min 28 1,159 3major Pitney Bowes UPS Service Disruption Observed for RateShipment. Sep 29 23:24 1 h 14 min 1 2 major Veryfi API is down Sep 29 23:08 7 min 2 34 critical RudderStack Data Ingestion Issue in the EU region Sep 29 21:57 1 h 1 min 14 80 minor Hightouch Slow Application Loading and Intermittent UI Errors Sep 29 21:53 1 h 9 min 30 199 minor Xero Degraded Performance: US Payroll (Powered by Gusto) Sep 29 20:57 6 h 38 min 30 104 no impact stated Harness.io· OverOps SSO login failures for the published Harness Okta application Sep 29 20:31 2 days 3 35 minor Akamai Akamai Control Center and Configuration Deployment Issues Sep 29 20:28 53 min 46 1,112 no impact stated Aiven Issue with PostgreSQL major version upgrade Sep 29 20:14 4 h 27 min 22 876 1major EBANX [Colombia][E-Wallet] Payment processing degradation Sep 29 20:11 2 h 8 min 1 9 minor GatewayAPI GatewayAPI.EU incident Sep 29 20:08 18 min 2 3 minor Salesloft Multiple teams experiencing call activity syncing issues to Salesforce Sep 29 19:59 23 h 55 min 32 195 minor Runway We've identified a problem and are working on a fix Sep 29 19:59 2 h 21 min 4 147 major Cursor Investigating service degradation - xAI models Sep 29 19:43 34 min 9 28 minor Worldpay INC0670152 - Credit/Debit Network | Visa Sep 29 19:31 2 h 15 min 10 54 minor Kong Search ingestion delayed in US Region Sep 29 19:30 37 h 49 min 2 35 major Fly.io GRU Networking Issues Sep 29 19:30 — 15 160 no impact stated Recorded Future Portal disruption of service Sep 29 19:23 2 min 1 2 critical Rippling Rippling app is down Sep 29 19:20 8 h 35 min 10 23 major LiveRamp Incident Resolved for Public API - Activation API via Grafana Sep 29 18:49 3 min 12 96 major ElevenLabs Agents, STT, and Creative Platform: Increased Latency, Conversation Failures, and STT Failures Sep 29 18:49 1 h 33 min 102 1,485 major Maven AGI Voice calls temporarily unavailable Sep 29 18:46 19 h 56 min 4 27 minor Harness.io· OverOps CI Linux Cloud VM Networking issues - intermittent Sep 29 18:45 3 h 15 min 3 35 minor Transcend Slowdowns on primary backend Sep 29 18:36 — 7 21 minor Middesk Elevated response times for Signal API Sep 29 18:31 3 h 27 min 6 49 minor ESET ongoing Some users may experience degraded ESET PROTECT web console performance Sep 29 18:14 ongoing 1 2 major Descript Transcription jobs failing Sep 29 18:12 53 min 1 5 minor OpenAI Elevated errors across ChatGPT, Codex, and the API including the Agents API Sep 29 17:52 5 h 21 min 792 1,922 5no impact stated OpenAI Support available via email Sep 29 17:49 5 h 29 min 792 1,922 5major Close Application impairment Sep 29 17:48 26 min 5 120 minor Middesk Delays in Business Verification order processing Sep 29 17:33 4 h 24 min 6 49 major Automattic "Beeper" is Down Sep 29 16:56 1 min 17 147 major Plain Ari Playground is broken across all workspaces Sep 29 16:40 44 min 45 1,013 minor Worldpay INC0669956 | eCommerce (VAP) - Secure Scheduled Reports (SSR) - Availability Sep 29 16:35 2 h 15 min 10 54 minor Supabase ongoing Intermittent latency in Eastern US Sep 29 16:26 ongoing 67 447 1minor Qualys US Platform 3: Delay in data processing to the UI for Portal modules (IM-12887) Sep 29 15:46 3 days 6 21

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