Third Party Index

Upstream incidents

no impact stated· Bandwidth· · 28 h 18 min

Bandwidth Local Market Impairment - 326 - Toledo, OH

Listed as a subprocessor by 12 tracked vendors · 61 within 2 hops

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,344 tracked vendors Amazon Web Services Bandwidth · listed by 12 tracked vendors Bandwidth Zoho · listed by 28 tracked vendors Zoho Dialpad · listed by 8 tracked vendors Dialpad Genesys · listed by 7 tracked vendors Genesys Optimizely · listed by 5 tracked vendors Optimizely Everbridge · listed by 1 tracked vendor Everbridge Noonlight · listed by 1 tracked vendor Noonlight CallRail · listed by 0 tracked vendors CallRail Clerk Chat · listed by 0 tracked vendors Clerk Chat Heymarket · listed by 0 tracked vendors Heymarket Invoca · listed by 0 tracked vendors Invoca Lightico · listed by 0 tracked vendors Lightico Textline · listed by 0 tracked vendors Textline Qualtrics · listed by 19 tracked vendors Qualtrics Rapid7 · listed by 8 tracked vendors Rapid7 UserVoice · listed by 7 tracked vendors UserVoice Lusha · listed by 5 tracked vendors Lusha SOPHOS · listed by 4 tracked vendors SOPHOS Airwallex US · listed by 3 tracked vendors Airwallex US Digicert · listed by 2 tracked vendors Digicert InMotion Hosting · listed by 2 tracked vendors InMotion Hosting BrightLocal · listed by 1 tracked vendor BrightLocal Posit · listed by 1 tracked vendor Posit Rocket.Chat · listed by 1 tracked vendor Rocket.Chat Tiger Pistol · listed by 1 tracked vendor Tiger Pistol insightsoftware · listed by 1 tracked vendor insightsoftware 5CA · listed by 0 tracked vendors 5CA Alcide · listed by 0 tracked vendors Alcide AutoRABIT · listed by 0 tracked vendors AutoRABIT Automation Anywhere · listed by 0 tracked vendors Automation Anywhere Bluebeam · listed by 0 tracked vendors Bluebeam Bucksense · listed by 0 tracked vendors Bucksense Candex · listed by 0 tracked vendors Candex + 29 more

Incidents

major Baseten Elevated 500s in Single us-central Region Sep 29 08:12 11 h 45 min 50 1,048 no impact stated Hostinger· Hosting24 Emergency Server US-1544 Maintenance Sep 29 08:00 9 min 1 no impact stated Bandwidth Bandwidth Local Market Impairment - 326 - Toledo, OH Sep 29 07:49 28 h 18 min 12 61 minor Exact Exact Online Premium - Message 'Waiting' while performing various tasks (BE) Sep 29 07:46 51 min 1 2 minor Scaleway RPN - AMS1/AMS - rpn service unreachable for rack 6.12.71 Sep 29 07:41 3 h 56 min 17 309 minor Chronosphere PrismaCloud: APP3: Stale data in asset inventory Sep 29 06:32 46 h 53 min 2 36 major InfluxData Query Performance Degradation in Azure West Europe Sep 29 05:28 3 days 2 476 major Formstack· Intellistack Documents with Sign Delivery are failing Sep 29 05:14 45 min 6 21 minor Criteo Data Processing Delays - Reporting Tools Affected Sep 29 04:40 20 h 5 min 4 minor Qualys US Platform 4: Delay in data processing to the UI for Portal modules [IM-12885] Sep 29 04:39 44 h 56 min 6 20 major Automattic "Pocket Casts Podcast Refresh API (Pocket Casts)" is Down Sep 29 03:40 1 min 12 129 minor Baseten Metrics degradation in UI and API. **Inference not affected** Sep 29 01:07 21 min 50 1,048 minor Delinea Platform: Slow logins and login failures on Delinea Platform (EU, UK, SEA and AU) Sep 29 01:02 32 min 1 major Kentik Delays in NMS alert evaluation Sep 29 00:48 17 h 40 min 1 80 minor Worldpay INC0669055 - Alternative Payment Method (APM) - iDeal Sep 28 23:41 1 h 30 min 10 48 no impact stated Cube Dev ongoing Service Management Console UI seems to be down Sep 28 23:04 ongoing 3 54 no impact stated Ping Identity PingID iOS app crashes affecting authentications Sep 28 23:00 — 6 48 minor Sinch Delivery Issue Qatar - Ooredoo Qatar Sep 28 22:26 1 h 8 min 24 1,020 minor Unblocked Increased response latency Sep 28 22:24 40 min 1 32 minor Zoom Service Degradation Affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips. Sep 28 22:15 1 h 20 min 162 841 1major Redpanda Partial outage for customers signing into cloud.redpanda.com Sep 28 22:14 3 h 1 min 1 3 minor Worldpay INC0669022 - A third-party issue is causing an increase in transaction authorization failures on the Visa network Sep 28 22:06 8 h 21 min 10 48 minor Delinea ongoing Delinea Cloud Suite Mobile App Authenticator Issues Sep 28 21:35 ongoing 1 critical GitHub Copilot Code Review is unable to complete reviews Sep 28 21:16 51 min 184 1,039 1no impact stated Twilio· SendGrid· Segment Bulk Messaging API Errors Sep 28 21:12 1 min 721 1,617 3minor KnowBe4 Prevent and Protect Degraded Performance (US Instances) Sep 28 21:10 3 days 6 minor Amplitude We are actively investigating an incident in our data exports Sep 28 21:09 5 h 24 min 131 641 1minor Moveworks Intermittent Error Responses in the Moveworks Assistant on EmployeeWorks Web App Sep 28 20:33 4 h 49 min 2 202 1critical Xero US: Payroll (Powered by Gusto) - customers will be unable to access US Payroll in Xero Sep 28 20:32 51 min 25 92 minor Cursor Investigating service degradation — Grok Bot Sep 28 20:23 13 min 8 24 minor Telesign Phone ID Sim Swap Service Alert - Canada Sep 28 20:04 42 h 44 min 7 407 no impact stated Formstack· Intellistack Formstack Sign authentication migration Sep 28 20:01 9 h 58 min 6 21 no impact stated Twilio· SendGrid· Segment Automated Alert: No Customer Impact Sep 28 19:50 1 h 53 min 721 1,617 4major Salesloft Drift users unable to see data once logged in the platform Sep 28 19:06 19 h 33 min 30 169 minor PlanetScale Branch creation delays in GCP europe-west-1 Sep 28 18:59 2 h 3 min 30 641 minor Salesloft Clari Availability Sep 28 18:56 1 h 45 min 30 169 minor Depot Elevated queue times for Sandboxes and Depot CI Jobs Sep 28 18:52 19 min 1 13 major Nutshell Database Issue Sep 28 18:49 7 h 14 min 1 2 major Sprinklr Email Publishing Failures in Prod 8 Sep 28 17:49 19 min 4 582 minor Deepgram Elevated Latency and Errors for Batch STT (US) Sep 28 17:40 12 min 66 1,123 2minor Middesk Texas SOS Portal Maintenance Sep 28 17:39 23 h 45 min 6 43 critical Grafana Grafana Access Issues Sep 28 17:32 1 h 49 min 54 696 minor AssemblyAI Increased turnaround times for Async Universal-3 model Sep 28 17:27 30 min 51 427 no impact stated Veracode PLatform Instability Sep 28 17:18 2 h 57 min 3 major Telnyx Errors for K2.6 Chat Completions (Voice AI not affected) Sep 28 17:09 11 min 15 191 minor Deepgram Elevated latency on Flux STT (US) Sep 28 17:04 3 min 66 1,123 3minor Telesign 2-Way service interruptions Austria (AT) Sep 28 16:56 9 h 4 min 7 407 major Cloudsmith Issues Pulling Docker Images Sep 28 16:55 33 min 1 2 minor Attio Workflow processing delayed Sep 28 16:43 4 h 4 min 24 136 minor Akamai Edge Delivery issues in Canada Sep 28 16:22 23 h 21 min 43 1,000

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