Third Party Index

Upstream incidents

minor· Help Scout· · 36 min

Mailbox counts, folders, reports, search results

Listed as a subprocessor by 47 tracked vendors · 109 within 2 hops · In window: 1 of its subprocessors · In window: 0 vendors listing it (1 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Twilio · listed by 450 tracked vendors · incident: Messaging Webhook Delays in US1, Sep 22 19:23 UTC Twilio Amazon Web Services · listed by 1,435 tracked vendors Amazon Web Services Google Cloud · listed by 1,284 tracked vendors Google Cloud OpenAI · listed by 740 tracked vendors OpenAI Anthropic · listed by 545 tracked vendors Anthropic Datadog · listed by 397 tracked vendors Datadog Okta · listed by 269 tracked vendors Okta ClickHouse · listed by 130 tracked vendors ClickHouse Elasticsearch · listed by 123 tracked vendors Elasticsearch Looker · listed by 48 tracked vendors Looker Pusher · listed by 48 tracked vendors Pusher dbt Labs · listed by 46 tracked vendors dbt Labs Confluent · listed by 39 tracked vendors Confluent Clearbit · listed by 35 tracked vendors Clearbit Help Scout · listed by 47 tracked vendors Help Scout ChartMogul · listed by 25 tracked vendors ChartMogul Fly.io · listed by 14 tracked vendors Fly.io Mixmax · listed by 7 tracked vendors Mixmax Basecamp · listed by 6 tracked vendors Basecamp Fathom Analytics · listed by 5 tracked vendors Fathom Analytics TaxJar · listed by 5 tracked vendors TaxJar PropelAuth · listed by 3 tracked vendors PropelAuth Higher Logic · listed by 2 tracked vendors Higher Logic Buffer · listed by 1 tracked vendor Buffer Lucky Orange · listed by 1 tracked vendor Lucky Orange Pin Payments · listed by 1 tracked vendor Pin Payments Topaz Labs · listed by 1 tracked vendor Topaz Labs Vocal Video · listed by 1 tracked vendor Vocal Video AllClients · listed by 0 tracked vendors AllClients Stripe · listed by 647 tracked vendors · incident: API call success rate drop, Sep 22 20:32 UTC Stripe Mailchimp · listed by 102 tracked vendors Mailchimp Deepgram · listed by 69 tracked vendors Deepgram Supabase · listed by 57 tracked vendors Supabase Adobe · listed by 34 tracked vendors Adobe SendSafely · listed by 19 tracked vendors SendSafely Railway · listed by 17 tracked vendors Railway Fathom · listed by 16 tracked vendors Fathom Webflow · listed by 15 tracked vendors Webflow Reducto · listed by 10 tracked vendors Reducto Userflow · listed by 8 tracked vendors Userflow Replicate · listed by 6 tracked vendors Replicate Ahrefs · listed by 4 tracked vendors Ahrefs Tigris Data · listed by 3 tracked vendors Tigris Data BrightLocal · listed by 1 tracked vendor BrightLocal ClientSuccess · listed by 1 tracked vendor ClientSuccess Deepnote · listed by 1 tracked vendor Deepnote Descript · listed by 1 tracked vendor Descript Docmosis · listed by 1 tracked vendor Docmosis Emailable · listed by 1 tracked vendor Emailable + 3 more+ 33 more+ 42 more

Incidents starting 30 min before to 2 h after

Twilio subprocessor of Help Scout Messaging Webhook Delays in US1 ↗ minor +26 min 51 min
Stripe lists TaxJar (2 hops) API call success rate drop ↗ no impact stated +1 h 35 min 2 h 15 min

Incidents

no impact stated Prime Intellect Frontend is Unresponsive Sep 22 18:28 — 1 major OpenSesame Course Authoring: When adding a new language to a course, secondary languages are not being added to audio or video media. Sep 22 18:23 33 min 2 10 no impact stated Twilio· SendGrid· Segment Phone Number APIs and Console Were Returning Incorrect 404 Responses Sep 22 18:20 — 766 1,756 6no impact stated Postmark Delayed Message Delivery Sep 22 18:15 20 min 102 1,068 3major Prismatic Web App Unavailable Sep 22 17:59 32 min 5 19 1critical Gladia Real Time outage Sep 22 17:56 1 min 6 386 minor Red Hat ongoing Support Cases - Post Upgrade Issues Sep 22 17:52 ongoing 8 890 minor NinjaOne Service Issue - Performance Degraded Sep 22 17:50 2 h 22 min 1 3 minor Sumo Logic Problem with Cloud SIEM Processing in North America 1 (US1) Sep 22 17:44 1 h 28 min 29 606 no impact stated Whereby Customer insights (dashboard and api) - degraded performance Sep 22 17:43 2 h 1 min 2 no impact stated Gladia Timeouts Sep 22 17:34 20 min 6 386 minor Red Hat Automation Hub Upgrade Sep 22 17:24 7 days 8 890 minor Red Hat Automation Hub Upgrade Sep 22 17:24 7 days 8 890 minor Qualtrics Intermittent access issue for Discover Designer UI in Canada Instance Sep 22 16:57 2 h 3 min 19 220 minor Harness.io· OverOps Investigating CI Pipeline Delays Sep 22 16:40 1 h 57 min 3 35 minor Qualtrics Intermittent Discover Dashboard and Export api Issue Sep 22 16:16 2 h 31 min 19 220 minor Bitrise Long waiting times [on specific stacks / to start builds] Sep 22 16:15 1 h 6 min 1 minor Bullhorn Bullhorn Time & Expense - Performance Issues Sep 22 16:12 33 min 2 3 major Contentsquare Unable to take zoning snapshot within Session Replay Sep 22 16:05 1 h 47 min 7 98 minor PagerDuty Issue Identified - Errors utilizing the PagerDuty MCP Sep 22 16:03 55 min 36 223 major Confluent Elevated error rates in Azure Germany West Central region Sep 22 15:09 4 h 49 min 39 1,110 3minor OpenAI Elevated Error Rates for ChatGPT Work, across Plus, Pro, Business, Enterprise and Education plans. Sep 22 15:04 54 min 740 1,806 9minor NinjaOne Network Discovery – Discovered devices not appearing (EU) Sep 22 15:01 1 h 3 min 1 3 no impact stated Scaleway [GAPI] - [GLOBAL] - gpt-oss-120b unresponsiveness Sep 22 14:57 1 min 19 330 major Grafana IRM Access Issues for a Small Group of Users Sep 22 14:57 20 h 10 min 55 731 no impact stated Pipedrive Services Issue Sep 22 14:56 2 h 9 min 15 23 minor LINK Mobility Group ASA [Denmark][Telenor] Unscheduled disturbance Sep 22 14:52 3 h 40 min 5 13 critical Buffer Buffer Service Disruption Sep 22 14:49 55 min 1 major Apify Elevated errors in Actor runs Sep 22 14:30 — 5 8 minor Ashby Ashby is unavailable or slow to load in South East Asia due to upstream provider Sep 22 14:27 5 days 5 107 minor Plain Plain App Degraded Sep 22 14:22 29 min 44 946 2minor Barracuda Networks Firewall datasources alerts will be delayed for US, EU-West customers. Sep 22 14:22 11 h 40 min 1 13 minor Harness.io· OverOps Dashboard export and download APIs are currently facing issue. Sep 22 14:00 19 min 3 35 minor Formstack· Intellistack Streamline: Sep 22 13:51 41 min 6 21 major Grammarly Chat is not working at go.superhuman.com Sep 22 13:46 1 h 3 min 6 14 minor bunny.net Intermittent Login/API Timeouts in Poland Sep 22 13:37 29 min 6 9 minor Scaleflex HUB Service Degradation Sep 22 13:34 7 min 1 2 minor DevRev Intermittent access issues Sep 22 13:20 3 h 5 91 minor ClickHouse We are investigating an issue with CH servers in Azure germanywestcentral region Sep 22 13:19 5 h 6 min 130 1,313 3minor Akamai ongoing Origin Server Connectivity Issues with Elevated Errors in APAC Region Sep 22 13:19 ongoing 44 1,062 1no impact stated Prime Intellect New Sandbox Creation Degraded Sep 22 13:04 — 1 minor Cursor Investigating service degradation — Automations and Cloud Agents w/ Grok 4.7 Sep 22 13:02 43 min 8 25 critical Exact Exact Online Fiscaal – Response messages from the Tax Authorities for Income Tax Returns are not reaching our software (NL) Sep 22 12:46 2 days 1 2 minor Socure [Sev3] Delayed Case Updates in the Case Management UI Sep 22 12:26 1 h 43 min 3 15 no impact stated Bandwidth Bandwidth Local Market Impairment - 256 - Clarksburg, WV Sep 22 12:12 21 h 52 min 12 62 minor Delinea Secret Server: Login and Access issues Sep 22 12:11 55 min 1 major Deepgram Aura-2 TTS Elevated Error Rates for English Voices Sep 22 12:10 39 min 69 1,190 major EBANX [Peru][E-Wallet] Payment processing instability Sep 22 11:45 4 h 1 min 1 9 major NetSuite NetSuite SuiteProjects Pro | US Ashburn S Sep 22 11:41 1 h 11 min 40 139 major ControlUp Logins failing - Network Problem error Sep 22 11:33 22 min 1 13

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