Auvik

auvik.com

Auvik declares 15 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, OpenAI and Salesforce. No published changes since we first read it on Sep 21, 2026. 1 tracked vendor, ConnectWise, names Auvik as a subprocessor.

Subprocessors CSV of Auvik's subprocessors · Atom feed of Auvik's subprocessors DORA draft CSV of Auvik's subprocessors as declared by Auvik what's this? · 

15 third parties.

NamePurposeLocationListed since
Ada Customer support platformCanada
AWS Infrastructure servicesAustralia, Canada, Germany, Ireland, United States
Heap Product analyticsUnited States
jam.dev Customer support platformUnited States
Okta Identity and access management toolUnited States
OpenAI AIProvisioning of Auvik support, and AI servicesUnited States
Pendo Product analyticsUnited States
Salesforce Customer support platform, communication services, and billingUnited States
Snaplogic Data pipeline and replication servicesUnited States
Snowflake Data Warehouse ServicesUnited States
Stitch Integration and workflow automationUnited States
Twilio Communication servicesUnited States
Workato Auvik SaaS Management; Workflow automationUnited States
Zendesk Customer support platformUnited States
Zoom Communication servicesUnited States

Web TechnologiesCSV of Auvik's web technologies · Atom feed of Auvik's web technologies

Auvik's homepage made 152 requests to 20 domains, and 12 services controlled by another company.

Analytics (4): Wingify, LinkedIn, Meta, CloudflareMarketing automation (1): AdobeCookie compliance (1): CookiebotCDN (1): Google CloudOther (5): Caching: NitroPack; Geolocation: ipify; Issue trackers: Sentry; Recruitment & staffing: Signals; Video players: Wistia

12 third parties by category: Analytics 4Marketing automation 1Cookie compliance 1CDN 1Other 5

Third parties 12 · 114 requests
NitroPack NitroPack 33% of the page's requests 50
Wistia Wistia 17% of the page's requests 26
Signals Signals 7% of the page's requests 10
Google Cloud Google Hosted Libraries jQuery 3.7.1 4% of the page's requests 6
Wingify VWO 4% of the page's requests 6
Cookiebot Cookiebot 1 3% of the page's requests 4
Adobe Marketo 2% of the page's requests 3
LinkedIn Linkedin Insight Tag 2% of the page's requests 3
Meta Facebook Pixel 2.9.433 1% of the page's requests 2
ipify ipify 1% of the page's requests 2
Cloudflare Cloudflare Browser Insights <1% of the page's requests 1
Sentry Sentry 9.6.1 <1% of the page's requests 1
First party 1 · 38 requests
Auvik Cloudflare Cybot Google Analytics Google Tag Manager HSTS HTTP/3 LazySizes MySQL Okta Open Graph Otter Blocks PHP PWA Priority Hints RSS Unpkg WP Engine WordPress WordPress Block Editor WordPress Site Editor Yoast SEO core-js 3.32.2 crypto-js 25% of the page's requests 38

8 tracked companies loaded by the homepage are not in Auvik's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (1)CSV of the companies listing Auvik · Atom feed of the companies listing Auvik

1 company
  • ConnectWise connectwise.com Automated network monitoring software; Provides automated network monitoring and IT asset management for network administration and troubleshooting

ComplianceCSV of Auvik's compliance · Atom feed of Auvik's compliance

Certified
Says it complies with

Certifications as Auvik's trust center lists them; reports are usually shared on request (evidence)

Service statusCSV of Auvik's status page incidents · Atom feed of Auvik's status page incidents

Aug 15: no incident reportedAug 16: no incident reportedAug 17: 2 incidents (2 minor)Aug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: 1 incident (1 major)Aug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: 1 incident (1 critical)Sep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: 1 incident (1 no impact stated)Oct 22: no incident reportedOct 23: no incident reportedOct 24: 1 incident (1 minor)Oct 25: 1 incident (1 minor)Oct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 7 incidents in 90 days
  • 2 major or critical
  • 1 h 45 min typical time to resolve
  • 1 h 5 min longest major
BeganIncidentImpactLasted
Emergency Maintenance on US4minor1 h 45 min
Emergency Maintenanceminor2 h 9 min
PHP2Shell vulnerabilities (CVE-2026-109618 and CVE-2026-109619)no impact stated21 h 26 min
Incident Titlecritical1 h 5 min
Service Disruption - AU1 Cluster Sitesmajor44 min
Inaccurate notifications being sent for legacy alertsminor2 days
Issue with Legacy Alert Deliveryminor1 h 42 min
Emergency Collector Rollbackminor2 h 1 min

Incidents per month

0 3 6 Dec 2025: 5 incidents (5 minor) · typical time to resolve 3 h 7 min Jan 2026: 0 incidents Feb 2026: 0 incidents Mar 2026: 1 incident (1 minor) · typical time to resolve 26 h 16 min Apr 2026: 1 incident (1 minor) · typical time to resolve 2 h 1 min May 2026: 0 incidents Jun 2026: 0 incidents Jul 2026: 0 incidents Aug 2026: 3 incidents (1 major, 2 minor) · typical time to resolve 1 h 42 min Sep 2026: 1 incident (1 critical) · typical time to resolve 1 h 5 min Oct 2026: 3 incidents (2 minor, 1 no impact stated) · typical time to resolve 2 h 9 min Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidentsBar
us4.my.auvik.com5
au1.my.auvik.com3
ca1.my.auvik.com2
eu1.my.auvik.com2
eu2.my.auvik.com2
lnx.my.auvik.com2
us1.my.auvik.com2
us2.my.auvik.com2

As Auvik's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Auvik's subprocessorsCSV of incidents reported by vendors Auvik lists · Atom feed of incidents reported by vendors Auvik lists

266 reported incidents in the last 30 days, by 8 of the vendors Auvik lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Auvik was involved.

DateCompanyIncidentImpactLasted
SnowflakeINC20000347 minor32 min
TwilioMMS Delivery Failures from Twilio to GCI United States minor3 min
TwilioSMS Delivery Failures from Twilio 10DLC to AT&T United States minor4 h 3 min
TwilioSMS Delivery Failures from Twilio to Orange Sierra Leone minorongoing
TwilioSMS Delivery Failures From Long Code Numbers to AT&T in the US minor1 h 19 min
TwilioSMS Delivery Delays from Twilio to MTS Kazakhstan minorongoing
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minorongoing
OpenAIUnable to start new Workspace Agent runs criticalongoing
TwilioMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States minorongoing
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minor7 h 23 min
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
TwilioVoice Call Failures in JP1 minor3 h 51 min
TwilioSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
TwilioRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
TwilioIssue resolved minor1 h 43 min
ZoomService Degradation Affecting Zoom Conference Room Connector Services Endpoints in the AMS region. minor2 h 35 min
TwilioSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
TwilioGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
ZoomService Degradation Affecting a subset of users with ZVA and ZoomMate no impact stated1 min
OpenAIElevated Errors On API minor42 min
TwilioWhatsApp Business API Message Send Failures minor16 h 29 min
OpenAIElevated ChatGPT Conversation Errors minor52 min
TwilioVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
TwilioVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min

And 241 more. All of them: CSV · Who is around them.

ChangesCSV of Auvik's changes · Atom feed of Auvik's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Auvik's site

Auvik transparency rating

It updates with the rating.

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