Third Party Index

BigTime

bigtime.net

Subprocessors CSV · Atom

45 third parties.

NamePurposeLocationListed since
Amazon Web Services AIData: United States, Ireland; Subprocessor Entity: United States
Atlassian Data: United States, Europe (internal); Customer dependent (external); Subprocessor Entity: United States
AWS Provides cloud-based computing and data hosting services.
BambooHR Data: United States; Subprocessor Entity: United States
BellaDati Provides cloud-based business intelligence software.
Bluelock Provides cloud-based computing and data hosting services.
BlueSnap Data: United States; Subprocessor Entity: United States
Chargebee Data: Europe; Subprocessor Entity: United States
Databricks Data: United States, Europe; Subprocessor Entity: United States, Europe
Datadog Data: United States, Europe; Subprocessor Entity: United States, Europe
Gong Data: United States; Subprocessor Entity: United States
Google Data: United States (Analytics, Workspace); Customer dependent (Calendar); Subprocessor Entity: United States
Google Analytics Analytics tracking
Google Calendar A native integration between BigTime and Google Calendar. Customers must; opt-in to this integration.
Groove Sales engagement & workflowData: United States; Subprocessor Entity: United States
Hostersi Data: Europe; Subprocessor Entity: Europe
HubSpot A native integration between BigTime and Hubspot. Customers must opt-in; Marketing communication, landing pages, and product pages; to this integration.Data: United States; Subprocessor Entity: United States
Intuit Data: United States (QuickBooks Online); Subprocessor Entity: United States
Jira (internal usage) A native integration between BigTime and Atlassian Jira. Customers must; Customer service ticketing system & product development tracking; opt-in to this integration.; system
Lacerte A native integration between BigTime and Intuit Lacerte. Customers must; opt-in to this integration.
Mailgun Data: United States; Subprocessor Entity: United States
Microsoft Data: United States (Azure, Power BI internal); Customer dependent (Copilot, Dynamics, Outlook, Power BI external); Subprocessor Entity: United States
Microsoft Azure Provides cloud-based computing and data hosting services.
Microsoft Outlook A native integration between BigTime and Microsoft Outlook. Customers; must opt-in to this integration.
Microsoft Power BI Provides data visualization and business intelligence services (opt in; only).
MongoDB Provides cloud-based computing and data hosting services.Data: United States; Subprocessor Entity: United States
Okta A native integration between BigTime and Okta for single sign on.; Customers must opt-in to this integration.Data: United States; Subprocessor Entity: United States
Open AI AIData: United States; Subprocessor Entity: United States
Pendo Analytics trackingData: United States; Subprocessor Entity: United States
PowerBI Business intelligence tools
Quickbooks Desktop A native integration between BigTime and Quickbooks Desktop. Customers; must opt-in to this integration.
Quickbooks Online A native integration between BigTime and Quickbooks Online. Customers; must opt-in to this integration.
SaaSOptics / Maxio Subscription management & billingData: United States; Subprocessor Entity: United States
Sage Intacct A native integration between BigTime and Sage Intacct. Customers must; opt-in to this integration.Data: Customer dependent; Subprocessor Entity: United States
Salesforce A native integration between BigTime and Salesforce. Customers must; Customer Relationship Manager (“CRM”) for internal use; opt-in to this integration.Data: United States; Subprocessor Entity: United States
Sentry Data: United States; Subprocessor Entity: United States
Slack A native integration between BigTime and Slack. Customers must opt-in to; Provides collaboration experience (opt in only).; this integration.Data: United States; Subprocessor Entity: United States
Smartsheets Provides task and project management functionality (opt in only).Data: United States; Subprocessor Entity: United States
Stax Data: United States; Subprocessor Entity: United States
Stripe Data: Europe; Subprocessor Entity: United States
Workato Provides integration and middleware services (opt in only).
Zendesk Customer service ticketing systemData: United States; Subprocessor Entity: United States
Zoom Data: United States; Subprocessor Entity: United States
Zoom-Info Prospecting
ZoomInfo Data: United States; Subprocessor Entity: United States

ComplianceCSV · Atom

Certified

Certifications as BigTime's trust center lists them; reports are usually shared on request (evidence)

Service statusCSV · Atom

Jul 9: no incident reportedJul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: no incident reportedJul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: 1 incident (1 minor)Aug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: 1 incident (1 minor)Sep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: 1 incident (1 no impact stated)Sep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: 1 incident (1 minor)Sep 23: 1 incident (1 minor)Sep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reported

90 days agotoday

  • 5 incidents in 90 days
  • 0 major or critical
  • 13 h 25 min typical time to resolve
BeganIncidentImpactLasted
Issues with BigTime Quotesminor13 h 25 min
Issues with Resourcing reportsminor59 min
Login issues for QBD Desktop Syncno impact stated14 h 16 min
Resource Mangement related reportsminor4 h 23 min
Elevated API Errorsminor27 h 22 min
Incident – Resource Management Service Outageminor2 h 9 min
BigTime services impactedminor8 h 48 min

Incidents per month

0 2 4 Nov 2025: 1 incident (1 minor) · typical time to resolve 2 h 9 min Dec 2025: 0 incidents Jan 2026: 0 incidents Feb 2026: 0 incidents Mar 2026: 0 incidents Apr 2026: 0 incidents May 2026: 0 incidents Jun 2026: 0 incidents Jul 2026: 0 incidents Aug 2026: 2 incidents (2 minor) · typical time to resolve 27 h 22 min Sep 2026: 3 incidents (2 minor, 1 no impact stated) · typical time to resolve 13 h 25 min Oct 2026: 0 incidents Nov 2025Dec Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct

critical major minor no impact stated

Components affected

ComponentIncidents
BigTime Delivery3
BigTime Resource Management2
API v31
BigTime Login1
QBCloud Sync1

As BigTime's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

ChangesCSV · Atom

None since tracking began.

Rating badge for BigTime's site

BigTime transparency rating

It updates with the rating.

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