BrightHire

brighthire.com

BrightHire declares 26 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. No published changes since we first read it on Sep 22, 2026. 2 tracked vendors name BrightHire as a subprocessor, including Zoom and Amach.

Subprocessors CSV of BrightHire's subprocessors · Atom feed of BrightHire's subprocessors DORA draft CSV of BrightHire's subprocessors as declared by BrightHire what's this? · 

26 third parties.

NamePurposeLocationListed since
Algolia, Inc. Web search platformUnited States
Amazon Web Services Automatic Transcription TechnologyUnited States
Anthropic PBC AISummarizationUnited States
Assembly AI, Inc. AIAutomatic Transcription TechnologyUnited States
Cartesia AI, Inc. Text to speech servicesUnited States
Clearfeed, Inc. Messaging toolUnited States
Cloudflare, Inc. DNS and CDNUnited States
Datadog, Inc. Infrastructure Monitoring and ObservabilityUnited States
Deepgram, Inc. AISpeech to text servicesUnited States
Eleven Labs Inc. AIText to speech servicesUnited States
Functional Software, Inc. Web application error reportingUnited States
Google, Inc. Cloud infrastructure provider and analyticsUnited States
Hyperdoc, Inc. Video recordingUnited States
Intercom, Inc. Messaging platformUnited States
IPQualityScore, LLC. Detection of signals of potential fraud (1)United States
LiveKit Incorporated AI voice technologyUnited States
Logrocket, Inc. Product engagement platformUnited States
Merge API, Inc. Vendor integrationUnited States
Microsoft, Inc. SummarizationUnited States
OpenAI, L.L.C. AISummarizationUnited States
Retool, Inc. Internal Support ToolsUnited States
Rev.com, Inc. TranscriptionUnited States
Tofu Technologies, Inc. Detection of signals of potential fraud (2)United States and Canada
Twilio, Inc. Cloud communications platformUnited States
UAB Autonominiai pardavimai d/b/a Cust Customer support servicesUnited States
Zoom Communications, Inc. Detection of signals of potential fraud*; SummarizationUnited States

Web TechnologiesCSV of BrightHire's web technologies · Atom feed of BrightHire's web technologies

BrightHire's homepage made 210 requests to 30 domains, 13 services controlled by another company, and 2 domains not identified.

Analytics (8): HubSpot, Clay, LinkedIn, Meta, G2.com, Hotjar, Unify; usually detected as Analytics: Plausible AnalyticsMarketing automation (3): GetVector, Inc., Apollo, ClearbitAdvertising (1): Google CloudOther (1): Security: ClickCease™

13 third parties by category: Analytics 8Marketing automation 3Advertising 1Other 1

Third parties 13 · 67 requests
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Tag Manager 8% of the page's requests 17
HubSpot HubSpot HubSpot Analytics 7% of the page's requests 15
GetVector, Inc. Vector 6% of the page's requests 13
Clay Clay Web Intent 2% of the page's requests 4
Apollo Apollo.io 1% of the page's requests 3
LinkedIn Linkedin Insight Tag 1% of the page's requests 3
Meta Facebook Pixel 2.9.435 1% of the page's requests 3
G2.com G2 Track Your Prospects <1% of the page's requests 2
Hotjar Hotjar <1% of the page's requests 2
Unify Unify <1% of the page's requests 2
Clearbit Clearbit <1% of the page's requests 1
ClickCease™ ClickCease <1% of the page's requests 1
Plausible Analytics plausible.io <1% of the page's requests 1
Unknown 2 · 3 requests

cr-proxy.comusbrowserspeed.com

First party 1 · 140 requests
BrightHire AOS Cloudflare HSTS HTTP/3 Lightbox Max Mega Menu MySQL Open Graph PHP Plausible Priority Hints RSS Swiper WP Engine WP Rocket 3.24 WordPress Yoast SEO 28.8 core-js 3.49.0 jQuery 3.7.1 jQuery Migrate 3.4.1 prettyPhoto 67% of the page's requests 140

11 tracked companies loaded by the homepage are not in BrightHire's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (2)CSV of the companies listing BrightHire · Atom feed of the companies listing BrightHire

2 companies

ComplianceCSV of BrightHire's compliance · Atom feed of BrightHire's compliance

Certified
Says it complies with

Certifications as BrightHire's trust center lists them; reports are usually shared on request (evidence)

Service statusCSV of BrightHire's status page incidents · Atom feed of BrightHire's status page incidents

Aug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: 1 incident (1 minor)Aug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: 1 incident (1 no impact stated)Sep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: 1 incident (1 minor)Oct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reported

90 days agotoday

  • 3 incidents in 90 days
  • 0 major or critical
  • 1 h 30 min typical time to resolve
BeganIncidentImpactLasted
Some on-demand and rejoined interview recordings delayedminor2 days
Transcription delaysno impact stated1 h 30 min
Greenhouse ATS sync delaysminor34 min
Issue recording interviews using the Greenhouse V3 integrationno impact stated1 h
BrightHire Web Application Unavailablemajor12 min
Bots are not joining some interviews and recording process is delayed in some casesminor1 h 23 min
Delayed phone call recording processingminor4 h 19 min
Recording Bot Errorsmajor3 h 23 min

Incidents per month

0 2 4 Dec 2025: 0 incidents Jan 2026: 2 incidents (2 minor) · typical time to resolve 5 h 36 min Feb 2026: 1 incident (1 minor) · typical time to resolve 1 h 59 min Mar 2026: 1 incident (1 major) · typical time to resolve 3 h 23 min Apr 2026: 1 incident (1 minor) · typical time to resolve 4 h 19 min May 2026: 0 incidents Jun 2026: 1 incident (1 minor) · typical time to resolve 1 h 23 min Jul 2026: 2 incidents (1 major, 1 no impact stated) · typical time to resolve 1 h Aug 2026: 1 incident (1 minor) · typical time to resolve 34 min Sep 2026: 1 incident (1 no impact stated) · typical time to resolve 1 h 30 min Oct 2026: 1 incident (1 minor) · typical time to resolve 2 days Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidentsBar
Recording Bot1
Website1

As BrightHire's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by BrightHire's subprocessorsCSV of incidents reported by vendors BrightHire lists · Atom feed of incidents reported by vendors BrightHire lists

313 reported incidents in the last 30 days, by 15 of the vendors BrightHire lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that BrightHire was involved.

DateCompanyIncidentImpactLasted
SentryUS issues feed throwing intermittent errors minor51 min
TwilioSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
SentryAccount emails not being delivered major42 min
TwilioRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
ElevenLabsScribe v3 Live outage major1 h 53 min
AnthropicElevated errors on Fable 52 and Mythos 52 no impact stated1 min
TwilioIssue resolved minor1 h 43 min
SentryEU region replay ingestion latency minor48 min
ZoomService Degradation Affecting Zoom Conference Room Connector Services Endpoints in the AMS region. minor2 h 35 min
TwilioSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
TwilioGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
DeepgramFlux TTS high latency and websocket disconnects major9 min
ZoomService Degradation Affecting a subset of users with ZVA and ZoomMate no impact stated1 min
OpenAIElevated Errors On API minor42 min
RetoolSome antivirus products are blocking retool.app majorongoing
TwilioWhatsApp Business API Message Send Failures minor16 h 29 min
OpenAIElevated ChatGPT Conversation Errors minor52 min
TwilioVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
TwilioVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min
TwilioSMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy minor3 h 14 min
TwilioSMS Delivery Delays and Failures from Twilio to Spusu United Kingdom minor3 h 26 min
TwilioSMS Delivery Receipt Delays from Twilio to Bouygues Telecom France minor13 h 31 min
TwilioSMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes minor8 h 40 min
TwilioSMS Delivery Failures from Twilio to ETL Laos minor16 h 8 min

And 288 more. All of them: CSV · Who is around them.

ChangesCSV of BrightHire's changes · Atom feed of BrightHire's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for BrightHire's site

BrightHire transparency rating

It updates with the rating.

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