Third Party Index

Chartbeat

chartbeat.com

Subprocessors

37 third parties. CSV · Atom

NamePurposeLocationListed since
Amazon Web Services Cloud hosting, CDN, storage; Hosting. Receives and processes data as part of the delivery of Chartbeat's productUSA
Auth0 Authentication management for customers utilizing Single Sign On authentication; SAML login / connections to customer IDPsGlobal
BlueSnap, Inc. Payment Processing; Payment processing; receives names, emails, and other contact information for those responsible for billing Chartbeat customersUSA
Chili Piper Appointment setting platformGlobal
CloudAlly SaaS Data Protection platform, Cloud-to-Cloud Backup for Google Workspace; Secure SaaS Data Protection PlatformGlobal
Clozd, Inc. Clozd is a consulting and software services provider that carries out data collection and analysis on behalf of our contracted clients to help them understand why they win and lose sales opportunities. In carrying out these services, we may collect or obtain personal data about you either directly from you (e.g., voluntarily filling out a website form), in the course of our relationship with you (e.g., voluntarily participating in a win-loss interview), or from our clients; Win-loss sale opportunity analysis serviceGlobal
Conga Document generationGlobal
Databees Third party team for data gatheringGlobal
Deepnote Cloud based collaboration; Hosted notebooksGlobal
Fastly CDN; Content Delivery Network used to distribute Chartbeat code and configurations.Global
Fivetran Data IntegrationsUSA
Google Workspace Cloud email, documentation, calendar, and meeting application; Google, Inc. Provides email, videoconferencing, cloud-based storage, and other servicesGlobal
Hiver Customer support; Email monitoring and schedulingUSA
HubSpot CRM and Marketing Services; Marketing automation platform used for contact with Chartbeat customers and prospects.Global
Jira Atlassian Jira, Customer issue tracking; Cloud tickets and document hostingGloabal
Lantern (Sellerant Inc) Sales pipeline management and development; The Lantern platform provides sales pipeline management and development. Helps clients expand and retain their customer base.USA
Launch Darkly Feature Flagging system; Online feature flaggingGlobal
Linkedin Linkedin Sales Navigator, Communications tool for Chartbeat prospectsGlobal
LucidChart Charting tool
Mailchimp Transactional email; Transactional email serviceGlobal
Mixmax Email monitoring and schedulingGlobal
Osano Consent managementIreland
Outreach Sales email platformGlobal
Passage Technology Data aggregator for CRM dataGlobal
Pendo Analytics and in-product messaging; Analytics and performance data for Chartbeat site visitors and application users. In product messaging.Global
Salesforce Cloud CRM; Customer relationship managementGlobal
Sigma Embedded analytics (EA) tool for reporting and customer dashboards.; Embedded analytics (EA) tool to help us build new dashboards.Global
Signal Sciences IDP/IPS; Web application firewallGlobal
Slack Cloud-based chart; Messaging platformGlobal
Snowflake Database hosting; HostingUSA
Status Page (Atlassian) Hosting platform for Chartbeat status pageGlobal
Tabon Digital Pte, Ltd. Customer supportSingapore
Terminus Cloud-based Revenue Growth platformUSA
Twilio Provides two factor authentication; SMS Message notification service for Chartbeat customers.Global
Typeform Survey providerGlobal
Ximera, Inc. Customer supportJapan
Zapier API service allowing easy connections between a large number of applicationsGlobal

Compliance

Certified

Certifications as Chartbeat's trust center lists them; reports are usually shared on request (evidence)

Service status

Jul 2: no incident reportedJul 3: no incident reportedJul 4: no incident reportedJul 5: no incident reportedJul 6: no incident reportedJul 7: no incident reportedJul 8: no incident reportedJul 9: no incident reportedJul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: no incident reportedJul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: 1 incident (1 minor)Sep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reported

90 days agotoday

  • 1 incident in 90 days
  • 0 major or critical
  • 5 h 12 min typical time to resolve
BeganIncidentImpactLasted
Heads Up Display experiencing loading issuesminor5 h 12 min
Third-party service outage that may affect Chartbeat productsmajor3 h 58 min

Incidents per month

0 2 4 May 2026: 1 incident (1 major) · partial: our history begins May 8 · typical time to resolve 3 h 58 min Jun 2026: 0 incidents Jul 2026: 0 incidents Aug 2026: 0 incidents Sep 2026: 1 incident (1 minor) · typical time to resolve 5 h 12 min May 2026Jun Jul Aug Sep

critical major minor no impact stated before or partly before our history

Components affected

ComponentIncidents
Chartbeat Publishing - Heads Up Display1

As Chartbeat's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

Rating badge for Chartbeat's site

Chartbeat transparency rating

It updates with the rating.

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