Third Party Index

Expel

expel.com

Subprocessors

23 third parties. CSV · Atom

NamePurposeLocationListed since
Amazon Web Services Cloud Infrastructure, Data AnalyticsUnited States
Analyst1 Threat Intelligence Platform, Threat Intel data enrichment servicesUnited States
Anthropic AI Business Intelligence and AnalyticsUnited States
Clearbit Data Enrichment ServicesUnited States
Clickhouse Cloud data analytics (security, operations, business intelligence)United States
Courier Customer Notification ManagementUnited States
Cube Dev Metrics Centralizing PlatformUnited States
DataDog System processing monitoring and metricsUnited States
Elastic Application search capability and visualizationUnited States
Fastly Signal Sciences Web Application Firewall for WorkbenchUnited States
Foqal Customer Notification ManagementUnited States
Functional Software, Inc. (Sentry) Application monitoring and error trackingUnited States
Google Cloud Infrastructure, Data Hosting, Office Productivity, Business Intelligence and Analytics, and Data AnalyticsUnited States
Hex.Tech Jupyter Notebooks Management and AnalyticsUnited States
Mailgun Email solutionUnited States
Metron Security, LLC Contracting Services for development of integrations with third-party security technologiesIndia
Pagerduty Notification services for legacy customersUnited States
Rootly Production Incident ResponseUnited States
Slack Messaging platform to deliver Expel ServicesUnited States
SoftServe Enterprises Limited Contracting Services for development of integrations with third-party security technologiesPoland, Bulgaria, Romania
SumoLogic Cloud data analytics (security, operations, business intelligence)United States
VMRay Email analysis applicationUnited States
Zendesk Ticketing and supportUnited States

Service status

Jul 2: no incident reportedJul 3: no incident reportedJul 4: no incident reportedJul 5: no incident reportedJul 6: no incident reportedJul 7: no incident reportedJul 8: no incident reportedJul 9: no incident reportedJul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: 1 incident (1 no impact stated)Jul 14: no incident reportedJul 15: no incident reportedJul 16: no incident reportedJul 17: 1 incident (1 critical)Jul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: 1 incident (1 critical)Aug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: 1 incident (1 major)Sep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reported

90 days agotoday

  • 4 incidents in 90 days
  • 3 major or critical
  • 10 h 10 min typical time to resolve
  • 10 h 10 min longest major
BeganIncidentImpactLasted
Alert Ingestion Delayedmajor5 h 37 min
Emails from Workbench delayed since 12am UTCcritical10 h 10 min
Workbench Availability due to Database Issuecritical40 min
Issue affecting some vendor alertsno impact stated29 days
Delayed Notificationsminor2 h 51 min
Delays in processing phishing submissionsminor14 h 17 min
Alert Ingestion Delay for AWS Cloudtrailminor42 min
Workbench Availabilityno impact stated1 h 53 min

Incidents per month

0 2 4 May 2026: 2 incidents (1 major, 1 no impact stated) · partial: our history begins May 1 · typical time to resolve 1 h 10 min Jun 2026: 4 incidents (3 minor, 1 no impact stated) · typical time to resolve 2 h 51 min Jul 2026: 2 incidents (1 critical, 1 no impact stated) · typical time to resolve 29 days Aug 2026: 1 incident (1 critical) · typical time to resolve 10 h 10 min Sep 2026: 1 incident (1 major) · typical time to resolve 5 h 37 min May 2026Jun Jul Aug Sep

critical major minor no impact stated before or partly before our history

Components affected

ComponentIncidents
Alert ingestion2
Dashboards1
Email1
File uploads1
Investigative actions1
Phishing submissions1
Ticketing systems (via email, such as Jira)1
Workbench global network connectivity1

As Expel's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

Rating badge for Expel's site

Expel transparency rating

It updates with the rating.

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