PathFactory

pathfactory.com · Part of Kaltura

PathFactory declares 19 subprocessors, plus 1 of its own affiliates, in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, OpenAI and Microsoft. No published changes since we first read it on Sep 23, 2026. 3 tracked vendors name PathFactory as a subprocessor, including MinIO, Command Alkon and Uberflip.

Documents marked from Kaltura are Kaltura's.

Includes: Uberflip

Subprocessors CSV · Atom DORA draft CSV what's this? · 

19 third parties, 1 affiliate.

NamePurposeLocationListed since
6Sense InfrastructureEU Data Center Sub-Processor Location: EU or Other: N/A; US Data Center Sub-Processer Location: United State: United States
Amazon Web Services, Inc. Content Delivery Network; Hosting & Infrastructure
EU Data Center Sub-Processor Location: EU or Other: Ireland; EU Data Center Sub-Processor Location: EU or Other: Ireland (Traffic routed to nearest local data center); US Data Center Sub-Processer Location: United State: United States; US Data Center Sub-Processer Location: United State: United States (Traffic routed to nearest local data center)
Azure OpenAI AIInfrastructureEU Data Center Sub-Processor Location: EU or Other: N/A; US Data Center Sub-Processer Location: United State: United States
Demandbase, Inc. InfrastructureEU Data Center Sub-Processor Location: EU or Other: N/A; US Data Center Sub-Processer Location: United State: United States
Firecrawl InfrastructureEU Data Center Sub-Processor Location: EU or Other: N/A; US Data Center Sub-Processer Location: United State: United States
FiveTran InfrastructureEU Data Center Sub-Processor Location: EU or Other: Ireland and Local Data Centers (Global); US Data Center Sub-Processer Location: United State: United States
Flyp Technologies Inc. d.b.a. Uberflip Uberflip ServicesCanada & United States
GainSight InfrastructureEU Data Center Sub-Processor Location: EU or Other: N/A; US Data Center Sub-Processer Location: United State: United States
Groq AIInfrastructureEU Data Center Sub-Processor Location: EU or Other: N/A; US Data Center Sub-Processer Location: United State: United States
Intercom, Inc. InfrastructureEU Data Center Sub-Processor Location: EU or Other: AWS European; US Data Center Sub-Processer Location: United State: United States
Looker InfrastructureEU Data Center Sub-Processor Location: EU or Other: N/A; US Data Center Sub-Processer Location: United State: United States
MongoDB InfrastructureEU Data Center Sub-Processor Location: EU or Other: Ireland; US Data Center Sub-Processer Location: United State: United States
OntoLabs, LLC Services & SupportUnited States
OpenAI, LLC AIInfrastructureEU Data Center Sub-Processor Location: EU or Other: N/A; US Data Center Sub-Processer Location: United State: United States
Seneca Global, Inc. Services & SupportIndia
Sigma InfrastructureEU Data Center Sub-Processor Location: EU or Other: N/A; US Data Center Sub-Processer Location: United State: United States
Snowflake, Inc. InfrastructureEU Data Center Sub-Processor Location: EU or Other: Ireland; US Data Center Sub-Processer Location: United State: United States
Snowplow (https://snowplow.io) InfrastructureEU Data Center Sub-Processor Location: EU or Other: N/A; US Data Center Sub-Processer Location: United State: United States
Tatras Data USA Inc Services & SupportUnited States
PathFactory affiliates (1)
NamePurposeLocationListed since
PathFactory Inc. Services & SupportCanada; United States

Web TechnologiesCSV · Atom

PathFactory's homepage made 206 requests to 33 domains, 14 services controlled by another company, and 1 domain not identified.

Analytics (6): HubSpot, Meta, LinkedIn, ZoomInfo, Intentsify, LLC; usually detected as Analytics: G2.comMarketing automation (3): 6Sense Insights, Inc., Adobe, SalesloftAdvertising (2): Google Cloud; usually detected as Advertising: XandrCookie compliance (1): CookieFirstCDN (1): CloudflareOther (1): Widgets: Navattic

14 third parties by category: Analytics 6Marketing automation 3Advertising 2Cookie compliance 1CDN 1Other 1

Third parties 14 · 101 requests
Google Cloud DoubleClick Floodlight Google Analytics Google Tag Manager 16% of the page's requests 33
6Sense Insights, Inc. 6sense 8% of the page's requests 16
Adobe Marketo 5% of the page's requests 10
CookieFirst CookieFirst 4% of the page's requests 9
HubSpot HubSpot HubSpot Analytics 4% of the page's requests 9
Meta Facebook Pixel 2.9.439 2% of the page's requests 5
G2.com g2.com 1% of the page's requests 3
LinkedIn Linkedin Insight Tag 1% of the page's requests 3
Navattic Navattic 1% of the page's requests 3
Salesloft Salesloft 1% of the page's requests 3
ZoomInfo Zoominfo 1% of the page's requests 3
Intentsify, LLC Intentsify <1% of the page's requests 2
Cloudflare cdnjs <1% of the page's requests 1
Xandr adnxs.com <1% of the page's requests 1
Unknown 1 · 2 requests

usbrowserspeed.com

First party 1 · 103 requests
PathFactory Aprimo Astro 6.4.8 Cloudflare Font Awesome HTTP/3 Lucide Open Graph PathFactory Priority Hints Radix UI React core-js 3.46.0 styled-components 5.3.11 50% of the page's requests 103

11 tracked companies loaded by the homepage are not in PathFactory's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (3)CSV · Atom

3 companies
  • Command Alkon commandalkon.com Marketing automation
  • MinIO min.io Content engagement platform; processes prospect names, email addresses, company names, and content engagement behavior
  • Uberflip uberflip.com Services and Support

Service statusCSV · Atom

Aug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reported

90 days agotoday

No incidents reported in the last 12 months The last it reported began : Degraded perfromance because of 3rd party cloud platform AWS Outage

As PathFactory's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by PathFactory's subprocessorsCSV · Atom

47 reported incidents in the last 30 days, by 6 of the vendors PathFactory lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that PathFactory was involved.

DateCompanyIncidentImpactLasted
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
OpenAIElevated Errors On API minor42 min
OpenAIElevated ChatGPT Conversation Errors minor52 min
OpenAIElevated errors with image generation minor1 h 49 min
SnowflakeINC20000337 minor2 h 5 min
SigmaDegraded performance in AWS US-WEST-2 hosted organizations minor1 h 2 min
SnowflakeINC20000336 minor3 h 20 min
OpenAIElevated error rates with some U.S. business Mastercards no impact stated3 days
IntercomElevated errors and latencies in the European hosting region. major49 min
OpenAIChatGPT Work and Dots Errors minor13 h 6 min
SigmaService degradation in GCP-US-hosted organizations no impact stated5 h 42 min
OpenAIElevated error rates across paid ChatGPT plans minor1 h 54 min
OpenAIFile upload errors in ChatGPT minor4 h 52 min
SnowflakeINC20000321 minor3 h 25 min
OpenAIElevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences minor1 h 35 min
IntercomSlow Fin Procedures minor23 min
OpenAIElevated errors for GPT Image 2 API image edits minor4 h 1 min
SnowflakeINC20000319 minor21 h 27 min
OpenAI6.1 Sol Degraded Model Performance minor1 h 17 min
OpenAIElevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories no impact stated29 min
OpenAIElevated error rates for Ads POST requests minor11 min
OpenAIDegraded experience with ChatGPT app connections using CIMD minor50 min
OpenAIHelp Center Chat Support Degraded no impact stated32 min
Gainsight SoftwareIndustry-wide PHP and Node.js security update no impact statedongoing
Gainsight SoftwareElevated SFDC errors for few customers no impact stated4 days

And 22 more. All of them: CSV · Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for PathFactory's site

PathFactory transparency rating

It updates with the rating.

<a href="https://thirdpartyindex.com/vendors/pathfactory"><img src="https://thirdpartyindex.com/badge/pathfactory.svg" alt="PathFactory transparency rating on Third Party Index" height="20"></a>
[![PathFactory transparency rating on Third Party Index](https://thirdpartyindex.com/badge/pathfactory.svg)](https://thirdpartyindex.com/vendors/pathfactory)