SingleStore

singlestore.com

SingleStore declares 10 subprocessors, plus 6 of its own affiliates, in its privacy policy, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and Microsoft. No published changes since we first read it on Sep 22, 2026. 15 tracked vendors name SingleStore as a subprocessor, including Outreach, ZoomInfo and NeverBounce.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

10 third parties, 6 affiliates.

NamePurposeLocationListed since
Amazon Web Services Hosting services and storageCorporate location: United States
Atlassian
Bug tracking and project management; SingleStore utilizes JIRA for certain bug and ticket handling. Accordingly, some information that you submit into a support ticket may be processed by Atlassian.
Australia
Azure Hosting services and storageCorporate location: United States; Location: West Europe, Central India, US East 1, US East 2
Docibo Forums support; SingleStore utilizes Docebo as a Learning Management System for on-demand and event based courses.United States
Google Inc.
Email Support/documentation; If you engage in email support via Gmail, Google receives basic contact info (e.g., name, email address). If you include other personal data in your support emails (e.g., snippets of database logs, query outputs, etc.), this information would also be processed by Google.
United States
Google Cloud Platform Hosting services and storageCorporate location: United States
PagerDuty
Alert monitoring; SingleStore utilizes PagerDuty to provide emergency ticket routing. Accordingly, some information that you submit into a support ticket may be processed by PagerDuty.
United States
Salesforce.com Customer relationalship management; SingleStore utilizes Salesforce to provide support ticketing and manage user relationships and communications.United States
Slack
Alert monitoring; SingleStore offers the use of Slack to provide certain support offerings. If Customer utilizes Slack for such support offerings, Slack Technologies Limited is our Sub-processor with respect to Customers who use the Support Services outside of the U.S. and Canada.
United States
Zendesk Customer support portal; SingleStore offers a customer support portal for customer issue trackingUnited States
SingleStore affiliates (6)
NamePurposeLocationListed since
SingleStore, Inc. 388 Market St, Suite 860; San Francisco, CA 94111
SingleStore Ireland Ltd. Dundalk, Louth A91 DP8R; First Floor, Block One; Quayside Business Park
SingleStore Portugal, Unipessoal LDA 1050-018 2 Lisboa; Av. Antonio Augusto de Aguiar, n° 88 2°; Portugal
SingleStore UK, Ltd. 100 New Bridge Street; London EC4V 6JA; United Kingdom
SingleStore Ukraine, LLC 03110, Kyiv; Building 6, Pirogovsky str 19; Ukraine
SingleStore USG, Inc. 388 Market St, Suite 860; San Francisco, CA 94111

Web TechnologiesCSV · Atom

SingleStore's homepage made 191 requests to 34 domains, and 17 services controlled by another company.

Analytics (6): HubSpot, Meta, LinkedIn, Fathom Analytics, Siteimprove, ZoomInfoAdvertising (3): Google Cloud, Microsoft; usually detected as Advertising: XandrMarketing automation (1): 6Sense Insights, Inc.Live chat (1): reviewed: IntercomCookie compliance (1): KetchCDN (1): CloudflareOther (4): Issue trackers: Status.io; usually detected as Issue trackers: Sentry; usually detected as CMS: Sanity; Customer data platform: Segment

17 third parties by category: Analytics 6Advertising 3Marketing automation 1Live chat 1Cookie compliance 1CDN 1Other 4

Third parties 17 · 145 requests
Sanity sanity.io 21% of the page's requests 41
6Sense Insights, Inc. 6sense 10% of the page's requests 19
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Tag Manager 9% of the page's requests 17
Segment Segment 1.84.3 7% of the page's requests 14
Intercom intercomcdn.com, intercom.io 7% of the page's requests 13
Ketch Ketch 5% of the page's requests 9
Microsoftsubprocessor Microsoft Advertising 4% of the page's requests 8
HubSpot HubSpot HubSpot Analytics 3% of the page's requests 6
Meta Facebook Pixel 2.9.435 3% of the page's requests 6
LinkedIn Linkedin Insight Tag 2% of the page's requests 3
Fathom Analytics Fathom 1% of the page's requests 2
Siteimprove Siteimprove 1% of the page's requests 2
Cloudflare cdnjs <1% of the page's requests 1
Sentry sentry.io <1% of the page's requests 1
Status.io Status.io <1% of the page's requests 1
Xandr adnxs.com <1% of the page's requests 1
ZoomInfo Zoominfo <1% of the page's requests 1
First party 1 · 46 requests
SingleStore Amazon CloudFront Amazon Web Services Font Awesome Gatsby 5.16.1 HSTS Intercom Microsoft Clarity Open Graph PWA Radix UI React Sanity Sanity.io Sentry Webpack core-js 3.32.2 24% of the page's requests 46

12 tracked companies loaded by the homepage are not in SingleStore's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (15)CSV · Atom

15 companies
  • Armis armis.com Database that stores product related customer networking data and network events
  • Clickagy clickagy.com Database services; Analytics services
  • Cometly cometly.com SingleStore is a cloud-based database solution used for fast data processing and analytics within the Cometly platform. Ensures data integrity and performance. SingleStore Privacy
  • Command Alkon commandalkon.com Data index provider
  • Factors.ai factors.ai Ongoing
  • Hibob hibob.com
  • Instantly instantly.ai Data analytics; Database and analytics services
  • Lead Forensics leadforensics.com Data Storage.
  • Lucky Orange luckyorange.com Data Lake
  • NeverBounce neverbounce.com Database services; Analytics services
  • Outreach outreach.io Data indexing
  • Recruit CRM recruitcrm.io Real-time data analytics platform to speed up search queries.
  • Salt Security salt.security Cloud Database
  • SegMetrics segmetrics.io Managed analytics database
  • ZoomInfo zoominfo.com Database services; Analytics services

Service statusCSV · Atom

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 0 incidents in 90 days
  • 0 major or critical
BeganIncidentImpactLasted
Operational issue - Amazon Elastic Compute Cloud (N. Virginia)no impact stated6 days
Singlestore Portal Downno impact stated6 days
Azure Issues in East USno impact stated2 days
GCP us-west1 region may be impacted for some customersno impact stated2 h 51 min
AWS UAE multiple services disruptedno impact stated73 days
Azure VM availability impacted in East US regionno impact stated3 h 15 min

Incidents per month

0 2 4 Dec 2025: 0 incidents Jan 2026: 0 incidents Feb 2026: 1 incident (1 no impact stated) · typical time to resolve 3 h 15 min Mar 2026: 2 incidents (2 no impact stated) · typical time to resolve 73 days Apr 2026: 1 incident (1 no impact stated) · typical time to resolve 2 days May 2026: 2 incidents (2 no impact stated) · typical time to resolve 6 days Jun 2026: 0 incidents Jul 2026: 0 incidents Aug 2026: 0 incidents Sep 2026: 0 incidents Oct 2026: 0 incidents Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

As SingleStore's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by SingleStore's subprocessorsCSV · Atom

3 reported incidents in the last 30 days, by 1 of the vendors SingleStore lists as a subprocessor.

A subprocessor list names a company, not the service an incident touched. This does not show that SingleStore was involved.

DateCompanyIncidentImpactLasted
PagerDutyIssue Resolved - Delays Across the PagerDuty Platform major34 min
PagerDutyIssue Resolved - Delays Across the PagerDuty Platform major1 h 46 min
PagerDutyPostmortem Published - Delayed escalation of incidents and responder request invitations minor17 min

Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for SingleStore's site

SingleStore transparency rating

It updates with the rating.

<a href="https://thirdpartyindex.com/vendors/singlestore"><img src="https://thirdpartyindex.com/badge/singlestore.svg" alt="SingleStore transparency rating on Third Party Index" height="20"></a>
[![SingleStore transparency rating on Third Party Index](https://thirdpartyindex.com/badge/singlestore.svg)](https://thirdpartyindex.com/vendors/singlestore)