SingleStore
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Subprocessor list | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot | ||
| Status page | snapshot |
Subprocessors
10 third parties, 6 affiliates. CSV · Atom
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon Web Services | Hosting services and storage | Corporate location: United States | |
| Atlassian | Bug tracking and project management; SingleStore utilizes JIRA for certain bug and ticket handling. Accordingly, some information that you submit into a support ticket may be processed by Atlassian. | Australia | |
| Azure | Hosting services and storage | Corporate location: United States; Location: West Europe, Central India, US East 1, US East 2 | |
| Docibo | Forums support; SingleStore utilizes Docebo as a Learning Management System for on-demand and event based courses. | United States | |
| Google Inc. | Email Support/documentation; If you engage in email support via Gmail, Google receives basic contact info (e.g., name, email address). If you include other personal data in your support emails (e.g., snippets of database logs, query outputs, etc.), this information would also be processed by Google. | United States | |
| Google Cloud Platform | Hosting services and storage | Corporate location: United States | |
| PagerDuty | Alert monitoring; SingleStore utilizes PagerDuty to provide emergency ticket routing. Accordingly, some information that you submit into a support ticket may be processed by PagerDuty. | United States | |
| Salesforce.com | Customer relationalship management; SingleStore utilizes Salesforce to provide support ticketing and manage user relationships and communications. | United States | |
| Slack | Alert monitoring; SingleStore offers the use of Slack to provide certain support offerings. If Customer utilizes Slack for such support offerings, Slack Technologies Limited is our Sub-processor with respect to Customers who use the Support Services outside of the U.S. and Canada. | United States | |
| Zendesk | Customer support portal; SingleStore offers a customer support portal for customer issue tracking | United States |
SingleStore affiliates (6)
Listed as a subprocessor by (4)
Purposes as each company states them.
Instantly instantly.ai Data analytics; Database and analytics services
Lucky Orange luckyorange.com Data Lake
Outreach outreach.io Data indexing
ZoomInfo zoominfo.com Database services; Analytics services
Changes
None since tracking began.