NeverBounce

neverbounce.com · Part of ZoomInfo

NeverBounce declares 35 subprocessors, plus 1 of its own affiliates, in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. No published changes since we first read it on Oct 29, 2026. 9 tracked vendors name NeverBounce as a subprocessor, including ZoomInfo, Clickagy and Clarify.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

35 third parties, 1 affiliate.

NamePurposeLocationListed since
1Mind AI, Inc. Virtual AI chatbot servicesUSA
Adjiva Pte. Ltd. (aka DeltaX) Digital advertising servicesSingapore
Amazon Web Services, Inc. Cloud hosting and infrastructure providerUSA
Anthropic, PBC AIGenerative AI servicesUSA
Box, Inc. Document hosting and delivery servicesUSA
Catamorphic Co., dba LaunchDarkly Feature management and testing servicesUSA
Clickagy, LLC Provision of technical services, support services, and supporting the provision, management and maintenance of the Service.USA
Confluent, Inc. Data streaming servicesUSA
Databricks, Inc. Data warehouse servicesUSA
FiveTran Inc. Data movement solutionUSA
Functional Software, Inc. dba Sentry Application error monitoring servicesUSA
Google LLC Cloud hosting and infrastructure services; Generative AI servicesUSA
Groq, Inc. AIAI servicesUSA
Kombo Technologies LLC Customer API and connection servicesUSA
LangChain Inc. AI development and observability servicesUSA
Mailgun Technologies Inc. Email communication servicesUSA
Mixpanel, Inc. Product and user analytics servicesUSA
MongoDB, Inc. Database servicesUSA
Okta, Inc. Authentication and access managementUSA
OpenAI OpCo, LLC AIGenerative AI servicesUSA
Pusher Limited Real-time messaging servicesUK
Salesforce, Inc. Customer relationship managementUSA
Segment.io, Inc. Customer data platform and analyticsUSA
SingleStore, Inc. Database services; Analytics servicesUSA
Slack Technologies, LLC Collaboration and messaging servicesUSA
Snowflake, Inc. Data warehouse solutionUSA
The Trade Desk, Inc. Digital advertising servicesUSA
Transloadit-II GmbH File processing and security servicesGermany
Twilio Inc. (Sendgrid) SMS notification provider for 2 Factor AuthenticationUSA
Wasabi Technologies LLC Data storageUSA
ZoomInfo Canada Corp Provision of technical services, support services, and supporting the provision, management and maintenance of the Service.Canada
ZoomInfo Ireland Limited Supporting the provision, management, and maintenance of the Service.Ireland
ZoomInfo Israel GTM Ltd Provision of technical services, support services, and supporting the provision, management and maintenance of the Service.Israel
ZoomInfo Technologies India Private Limited Provision of technical services, support services, and supporting the provision, management and maintenance of the Service.India
ZoomInfo UK Ltd Provision of technical services, support services, and supporting the provision, management and maintenance of the Service.United Kingdom
NeverBounce affiliates (1)
NamePurposeLocationListed since
NeverBounce, LLC Provision of technical services, support services, and supporting the provision, management and maintenance of the Service.USA

Web TechnologiesCSV · Atom

NeverBounce's homepage made 205 requests to 8 domains, and 4 services controlled by another company.

Tag managers (1): Google CloudLive chat (1): Ada SupportCookie compliance (1): OneTrustOther (1): usually detected as Issue trackers: Sentry

4 third parties by category: Tag managers 1Live chat 1Cookie compliance 1Other 1

Third parties 4 · 65 requests
Google Cloudsubprocessor Google Tag Manager 14% of the page's requests 29
Ada Support Ada 11% of the page's requests 23
OneTrust OneTrust 6% of the page's requests 12
Sentrysubprocessor sentry.io <1% of the page's requests 1
Affiliates 1 · 3 requests
ZoomInfo zi-int.com 1% of the page's requests 3
First party 1 · 137 requests
NeverBounce Apollo 3.11.8 Cloudflare Google Font API GraphQL HSTS HTTP/3 Next.js 16.2.3 Open Graph PerimeterX React Turbopack Webpack Datadog TypeScript 67% of the page's requests 137

2 tracked companies loaded by the homepage are not in NeverBounce's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (9)CSV · Atom

9 companies
  • Clarify clarify.ai Email Validation
  • Clickagy clickagy.com Provision of technical services, support services, and supporting the provision, management and maintenance of the Service.
  • CoreView coreview.com Collection, Transmission: Verification of email address
  • Encore Digital Media encoredigitalmedia.net
  • InMotion Hosting inmotionhosting.com Email sanitization tool
  • iorad iorad.com Email verification services
  • MinIO min.io Email verification; processes prospect email addresses to validate deliverability
  • Teleport goteleport.com Email Validation
  • ZoomInfo zoominfo.com Provision of technical services, support services, and supporting the provision, management and maintenance of the Service.

Service statusCSV · Atom

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: 1 incident (1 minor)Sep 3: no incident reportedSep 4: 1 incident (1 major)Sep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: 1 incident (1 minor)Sep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: 1 incident (1 no impact stated)Sep 25: 1 incident (1 no impact stated)Sep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: 1 incident (1 minor)Oct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: 1 incident (1 no impact stated)Nov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: 1 incident (1 minor)Nov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 8 incidents in 90 days
  • 1 major or critical
  • 2 h 58 min typical time to resolve
  • 1 h 33 min longest major
BeganIncidentImpactLasted
Chorus - Login and Call Recordingminor1 h 15 min
Chorus - MS Teams Call Recordingno impact stated14 min
Neverbounce - Job Processingminor3 h 43 min
Chorus Platform UI data Processing Delayno impact stated2 h 58 min
GTM Studio - Audiencesno impact stated7 h 57 min
Chorus - Call Recording Issuesminor1 h 48 min
GTM Studio Audience Issuesmajor1 h 33 min
Chorus - Call Recordingminor3 h 42 min

Incidents per month

0 4 8 Dec 2025: 2 incidents (1 minor, 1 no impact stated) · typical time to resolve 3 h 30 min Jan 2026: 2 incidents (1 minor, 1 no impact stated) · typical time to resolve 18 h 14 min Feb 2026: 5 incidents (4 minor, 1 no impact stated) · typical time to resolve 1 h 13 min Mar 2026: 4 incidents (1 critical, 1 major, 2 minor) · typical time to resolve 51 min Apr 2026: 5 incidents (4 minor, 1 no impact stated) · typical time to resolve 4 h 40 min May 2026: 0 incidents Jun 2026: 5 incidents (1 critical, 2 minor, 2 no impact stated) · typical time to resolve 50 min Jul 2026: 8 incidents (1 critical, 3 minor, 4 no impact stated) · typical time to resolve 1 h 30 min Aug 2026: 1 incident (1 no impact stated) · typical time to resolve 3 h 50 min Sep 2026: 5 incidents (1 major, 2 minor, 2 no impact stated) · typical time to resolve 2 h 58 min Oct 2026: 1 incident (1 minor) · typical time to resolve 3 h 43 min Nov 2026: 2 incidents (1 minor, 1 no impact stated) · typical time to resolve 1 h 15 min Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidents
Chorus2
NeverBounce1

As NeverBounce's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by NeverBounce's subprocessorsCSV · Atom

281 reported incidents in the last 30 days, by 15 of the vendors NeverBounce lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that NeverBounce was involved.

DateCompanyIncidentImpactLasted
SnowflakeINC20000347 minor32 min
Twilio· SegmentMMS Delivery Failures from Twilio to GCI United States minor3 min
Twilio· SegmentSMS Delivery Failures from Twilio 10DLC to AT&T United States minor4 h 3 min
Twilio· SegmentSMS Delivery Failures from Twilio to Orange Sierra Leone minorongoing
Twilio· SegmentSMS Delivery Failures From Long Code Numbers to AT&T in the US minor1 h 19 min
Twilio· SegmentSMS Delivery Delays from Twilio to MTS Kazakhstan minorongoing
Twilio· SegmentSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minorongoing
OpenAIUnable to start new Workspace Agent runs criticalongoing
Twilio· SegmentMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States minorongoing
Twilio· SegmentSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minor7 h 23 min
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
SentryUS issues feed throwing intermittent errors minor51 min
Twilio· SegmentVoice Call Failures in JP1 minor3 h 51 min
SegmentOn Call Engineers are Investigating no impact statedongoing
Twilio· SegmentSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
WasabiSystem errors in CA-CENTRAL-1 minor3 h
SentryAccount emails not being delivered major42 min
Twilio· SegmentRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
AnthropicElevated errors on Fable 52 and Mythos 52 no impact stated1 min
Twilio· SegmentIssue resolved minor1 h 43 min
SentryEU region replay ingestion latency minor48 min
KomboKombo Dashboard authentication issues in EU and US regions minor44 min
Twilio· SegmentSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
Twilio· SegmentGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min

And 256 more. All of them: CSV · Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

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