Third Party Index

Upstream incidents

major· SurveyMonkey· · 3 h 16 min

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Listed as a subprocessor by 25 tracked vendors · 44 within 2 hops · In window: 1 of its subprocessors

Its subprocessors Reporting vendor List it List one of those Twilio · listed by 450 tracked vendors · incident: SMS Delivery Delays and Failures from Twilio to MTS Belarus, Sep 24 11:52 UTC Twilio Amazon Web Services · listed by 1,435 tracked vendors Amazon Web Services Google Cloud · listed by 1,284 tracked vendors Google Cloud OpenAI · listed by 740 tracked vendors OpenAI Microsoft · listed by 704 tracked vendors Microsoft Anthropic · listed by 545 tracked vendors Anthropic Salesforce · listed by 482 tracked vendors Salesforce Sentry · listed by 426 tracked vendors Sentry Snowflake · listed by 316 tracked vendors Snowflake Atlassian · listed by 291 tracked vendors Atlassian Merge API · listed by 63 tracked vendors Merge API sparkpost · listed by 23 tracked vendors sparkpost ipdata · listed by 3 tracked vendors ipdata ScaleGrid · listed by 2 tracked vendors ScaleGrid SurveyMonkey · listed by 25 tracked vendors SurveyMonkey Fastmail · listed by 6 tracked vendors Fastmail Ahrefs · listed by 4 tracked vendors Ahrefs Kaltura · listed by 4 tracked vendors Kaltura InMotion Hosting · listed by 2 tracked vendors InMotion Hosting OpenSesame · listed by 2 tracked vendors OpenSesame Digistorm AU · listed by 1 tracked vendor Digistorm AU Nutshell · listed by 1 tracked vendor Nutshell Posit · listed by 1 tracked vendor Posit Welocalize · listed by 1 tracked vendor Welocalize ActiveState · listed by 0 tracked vendors ActiveState CK-12 Foundation · listed by 0 tracked vendors CK-12 Foundation Certara · listed by 0 tracked vendors Certara Command Alkon · listed by 0 tracked vendors Command Alkon DataCamp · listed by 0 tracked vendors DataCamp Docebo · listed by 8 tracked vendors Docebo Userlist · listed by 7 tracked vendors Userlist Fathom Analytics · listed by 5 tracked vendors Fathom Analytics Termly · listed by 3 tracked vendors Termly Sendmarc · listed by 2 tracked vendors Sendmarc WebFX · listed by 2 tracked vendors WebFX OpenMetal IaaS · listed by 1 tracked vendor OpenMetal IaaS Yotpo · listed by 1 tracked vendor Yotpo Blackboard · listed by 0 tracked vendors Blackboard Bluebeam · listed by 0 tracked vendors Bluebeam D2L · listed by 0 tracked vendors D2L Edmentum · listed by 0 tracked vendors Edmentum Hund · listed by 0 tracked vendors Hund Infobase · listed by 0 tracked vendors Infobase Minter.io · listed by 0 tracked vendors Minter.io Postcall · listed by 0 tracked vendors Postcall Shiftkeeper · listed by 0 tracked vendors Shiftkeeper Skynet Technologies · listed by 0 tracked vendors Skynet Technologies ZeeMee · listed by 0 tracked vendors ZeeMee + 2 more+ 11 more

Incidents starting 30 min before to 2 h after

Twilio subprocessor of SurveyMonkey SMS Delivery Delays and Failures from Twilio to MTS Belarus ↗ minor −24 min 3 h 17 min

Incidents

no impact stated Hostinger· Hosting24 Emergency Server UK-1476 Maintenance Sep 24 07:50 13 h 15 min 1 no impact stated Bandwidth Bandwidth Local Market Impairment - 636 - Fargo, ND Sep 24 07:49 5 h 10 min 12 62 major Baseten Elevated inference 500s for a subset of models deployed in 1 US-East cluster Sep 24 07:23 42 min 50 1,127 1minor Krisp Speech-to-Text API Degradation Sep 24 07:23 35 min 1 minor Kaseya Autotask PSA - UK01, UK02, UK03, EU1, DE1 - Latency and Errors Observed Within the UI Sep 24 07:21 2 h 13 min 2 3 no impact stated TypeSafe AI Elevated API latency Sep 24 07:18 — 6 189 minor Twilio· SendGrid· Segment SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to Telkomsel Indonesia Sep 24 06:56 21 h 45 min 766 1,756 2minor Signicat SMS sending to Europe degraded performance - id.signicat.com Sep 24 06:54 5 h 35 min 1 critical Jamf Central US Certificate Issues Sep 24 06:28 55 min 7 8 no impact stated Telesign Possible Delays Sep 24 04:56 19 min 7 433 no impact stated Xero Global: Invoicing/Contacts and Payroll - Brief latency in some areas on Xero Sep 24 04:00 — 27 95 major Discord Age group status mismatch across devices Sep 24 02:08 1 h 23 min 14 107 minor Replicated High error rate for a subset of Enterprise Portal sites Sep 24 02:08 26 min 1 40 major Pitney Bowes Canada Post Service Disruption Observed for RateShipment. Sep 24 02:01 1 h 28 min 1 2 minor Zoom Service Degradation Affecting Live Transcription Services. Sep 23 23:43 2 h 4 min 174 928 minor Render Key Value service restarts Sep 23 23:30 — 22 111 minor Netlify Elevated CDN Errors Sep 23 23:26 34 min 13 32 minor OpenAI Mobile users unable to see Work Mode and the Model Picker Sep 23 23:25 24 min 740 1,806 3minor Decagon Investigating High Latency with Voice Agent Responses Sep 23 23:15 1 h 23 min 3 51 minor dbt Labs Intermittent dbt deps failures Sep 23 22:59 4 min 46 487 minor Heap Heap Connect Syncs: Possibility Of Stale Data Sep 23 22:15 2 h 40 min 25 224 minor FingerprintPro Degradation in the dashboard Sep 23 22:04 3 min 2 3 minor Supabase Supabase CLI CI workflow failures Sep 23 21:58 1 h 42 min 57 408 minor TeamViewer Remote & Tensor : Degraded Performance Sep 23 21:52 14 h 39 min 4 8 minor Lambda Labs· Lambda US-SOUTH-3 Region Resources Not Visible on Dashboard, Impacting Launches and Terminations Sep 23 21:41 2 h 6 min 8 134 minor Akamai Account Protector Issues Sep 23 21:30 12 h 14 min 44 1,062 no impact stated Chronosphere WildFire Global Cloud Service Scheduled Maintenance Sep 23 21:18 2 h 41 min 2 41 no impact stated TypeSafe AI Elevated API latency and connection issues Sep 23 20:56 — 6 189 1minor Mintlify Images on Authed Sites are not rendering Sep 23 20:47 28 min 8 785 minor Bullhorn Bullhorn Time & Expense - Performance Issues Sep 23 20:31 4 h 23 min 2 3 no impact stated Hostinger· Hosting24 Emergency Server US-1685 Maintenance Sep 23 20:31 50 min 1 no impact stated Hostinger· Hosting24 Emergency Server us-1683 Maintenance Sep 23 20:29 28 min 1 minor Cursor Investigating service degradation - Grok 4.7 Sep 23 20:28 8 min 8 25 no impact stated Harness.io· OverOps Palo Alto Networks Firewall Blocking Harness Connections Sep 23 20:17 44 h 53 min 3 35 no impact stated Cartesia API key issuing degraded Sep 23 20:16 50 min 21 740 major BigCommerce Inaccurate product stock on category pages Sep 23 20:16 2 h 57 min 1 major Kentik High latency in NMS Alert evaluation Sep 23 20:14 1 min 1 86 no impact stated Chronosphere WildFire EU Regulated Cloud Service Scheduled Maintenance Sep 23 20:07 2 h 17 min 2 41 no impact stated Chronosphere WildFire Delhi Cloud Service Scheduled Maintenance Sep 23 20:07 2 h 19 min 2 41 no impact stated Chronosphere WildFire US Native Cloud Service Scheduled Maintenance Sep 23 20:07 2 h 18 min 2 41 no impact stated Chronosphere WildFire Eu Sovereign Cloud Service Scheduled Maintenance Sep 23 20:07 2 h 18 min 2 41 no impact stated Fastmail Replies sent using masked email addresses are bouncing Sep 23 20:00 11 h 12 min 6 12 minor Scaleway [fr-par] Qwen 3 235B saturated Sep 23 19:51 8 days 19 330 minor Twilio· SendGrid· Segment Voice Call Failures From a Subset of Twilio Phone Numbers to Vodafone in the United Kingdom of Great Britain and Northern Ireland Sep 23 19:34 27 h 46 min 766 1,756 8minor Bullhorn Bullhorn ATS/CRM/Bullhorn One - Payroll Export Performance Issue Sep 23 19:13 1 h 54 min 2 3 major Fullstory Failure to load assets during playback for sessions (EU1 Data Center) Sep 23 19:00 — 84 628 2major Fly.io Partial Sprites outage Sep 23 18:44 7 h 28 min 14 141 no impact stated Cube Dev ongoing Service Management Console UI seems to be down Sep 23 18:43 ongoing 3 58 no impact stated Cube Dev ongoing Service Cloud workers seems to be down Sep 23 18:42 ongoing 3 58 no impact stated Cube Dev ongoing Service Cloud workers seems to be down Sep 23 18:42 ongoing 3 58

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