Third Party Index

Upstream incidents

no impact stated· SurveyMonkey· · —

Adding contacts on the contacts page didn't work

Listed as a subprocessor by 25 tracked vendors · 45 within 2 hops

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,552 tracked vendors Amazon Web Services Google Cloud · listed by 1,418 tracked vendors Google Cloud OpenAI · listed by 805 tracked vendors OpenAI Microsoft · listed by 750 tracked vendors Microsoft Anthropic · listed by 585 tracked vendors Anthropic Salesforce · listed by 506 tracked vendors Salesforce Twilio · listed by 485 tracked vendors Twilio Sentry · listed by 466 tracked vendors Sentry Snowflake · listed by 324 tracked vendors Snowflake Atlassian · listed by 305 tracked vendors Atlassian Merge API · listed by 63 tracked vendors Merge API sparkpost · listed by 25 tracked vendors sparkpost ipdata · listed by 3 tracked vendors ipdata ScaleGrid · listed by 2 tracked vendors ScaleGrid SurveyMonkey · listed by 25 tracked vendors SurveyMonkey Fastmail · listed by 6 tracked vendors Fastmail Ahrefs · listed by 5 tracked vendors Ahrefs Kaltura · listed by 4 tracked vendors Kaltura InMotion Hosting · listed by 2 tracked vendors InMotion Hosting OpenSesame · listed by 2 tracked vendors OpenSesame Digistorm AU · listed by 1 tracked vendor Digistorm AU Nutshell · listed by 1 tracked vendor Nutshell Posit · listed by 1 tracked vendor Posit Welocalize · listed by 1 tracked vendor Welocalize ActiveState · listed by 0 tracked vendors ActiveState CK-12 Foundation · listed by 0 tracked vendors CK-12 Foundation Certara · listed by 0 tracked vendors Certara Command Alkon · listed by 0 tracked vendors Command Alkon DataCamp · listed by 0 tracked vendors DataCamp Docebo · listed by 8 tracked vendors Docebo Userlist · listed by 7 tracked vendors Userlist Fathom Analytics · listed by 5 tracked vendors Fathom Analytics Termly · listed by 3 tracked vendors Termly Sendmarc · listed by 2 tracked vendors Sendmarc WebFX · listed by 2 tracked vendors WebFX OpenMetal IaaS · listed by 1 tracked vendor OpenMetal IaaS Yotpo · listed by 1 tracked vendor Yotpo Blackboard · listed by 0 tracked vendors Blackboard Bluebeam · listed by 0 tracked vendors Bluebeam D2L · listed by 0 tracked vendors D2L Edmentum · listed by 0 tracked vendors Edmentum Hund · listed by 0 tracked vendors Hund Infobase · listed by 0 tracked vendors Infobase Minter.io · listed by 0 tracked vendors Minter.io Paved · listed by 0 tracked vendors Paved Postcall · listed by 0 tracked vendors Postcall Shiftkeeper · listed by 0 tracked vendors Shiftkeeper Skynet Technologies · listed by 0 tracked vendors Skynet Technologies ZeeMee · listed by 0 tracked vendors ZeeMee + 2 more+ 11 more

Incidents

major Canonical "lists.ubuntu.com" is Down Sep 11 11:05 19 min 1 1,418 major Lovable Lovable Desktop App for Windows Crashing Sep 11 10:50 1 h 16 min 1 minor Infobip Saudi Arabia - Conversations service degradation Sep 11 10:50 — 22 262 minor Exact Exact Online – Payment batches are not matched automatically via Exact PSD2 link for ING. Sep 11 10:47 5 days 1 2 major Canonical "archive.ubuntu.com" is Down Sep 11 10:30 20 min 1 1,418 minor Sumo Logic Problem with Cloud SIEM Processing in Australia (AU) Sep 11 10:24 1 h 27 min 29 642 major LINK Mobility Group ASA [2026-09-11] SMS Traffic to Austria – Delayed or Missing Messages Sep 11 10:20 4 h 4 min 5 13 major CM.com HALO Voice - Service Disruption Sep 11 10:13 22 min 1 3 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Multiple Networks in Ireland Sep 11 10:13 4 h 42 min 828 1,916 3no impact stated CoreWeave OIDC Authentication issue to CoreWeave AI Object Storage (CAIOS) Sep 11 10:12 55 min 12 1,126 no impact stated Temporal Some customers in APSE region may experience incomplete responses from Temporal Cloud metrics (OpenMetrics) Sep 11 10:10 4 h 18 min 46 1,113 5major MiniMax Elevated errors on Large Language Models (LLM) Sep 11 10:02 3 min 6 38 critical LINK Mobility Group ASA [2026-09-11][WebSMS] Service Disruption Sep 11 09:37 4 h 47 min 5 13 minor Exact Exact Boekhoud Gemak - Error loading large general ledger accounts (NL) Sep 11 09:22 3 days 1 2 minor Lago Degraded performance on our API Sep 11 09:08 3 h 28 min 5 77 minor OpenAI Elevated errors for GPT-5.6 Sol on the API Sep 11 09:08 2 h 13 min 805 1,967 6major MiniMax Elevated errors on Large Language Models (LLM) Sep 11 09:07 7 min 6 38 no impact stated Docebo ongoing Snowflake Service Outage in EU Central (eu-central-1) Sep 11 09:04 ongoing 8 28 no impact stated Uanataca Degradation of Prevent and Trust and Sign services Sep 11 08:46 — 1 2 minor InfluxData Query performance degradation in Azure Westeurope Sep 11 08:45 1 h 1 min 2 520 no impact stated Fireworks Service Degradation for one of our Serverless models Sep 11 07:54 22 min 54 1,395 minor OpenAI Elevated errors for ChatGPT users in Europe Sep 11 07:53 2 h 23 min 805 1,967 major Flexera Flexera One - IT Asset Management - APAC & EU - Inventory .ZIP File Processing Delays Sep 11 07:47 5 days 1 minor Scaleway [NETI] - DC2/S103/A7 - Public switch reboot Sep 11 07:43 1 h 14 min 23 359 major Canonical Component "security.ubuntu.com" and a few other components are Down Sep 11 07:25 38 min 1 1,418 no impact stated SendPulse Authorisation Service is down Sep 11 07:18 8 min 3 6 critical Snowflake INC20000213 Sep 11 07:18 6 h 324 1,939 3no impact stated SendPulse Member Area is back up Sep 11 07:11 9 min 3 6 critical Boomi, LP Boomi - Agentstudio - Control Tower Outage - Resolved Sep 11 07:06 3 h 15 min 16 100 major Canonical Component "archive.ubuntu.com" and a few other components are Down Sep 11 06:50 30 min 1 1,418 minor Telesign 2-Way service interruptions - Belgium All Sep 11 06:39 3 h 5 min 8 464 minor Bitbucket Intermittent reliability issue with Bitbucket Cloud Sep 11 06:31 1 h 28 min 11 14 major Canonical "archive.ubuntu.com" is Down Sep 11 06:30 14 min 1 1,418 no impact stated Plivo Intermittent Call failures towards India Sep 11 06:02 33 min 16 360 1major MiniMax Elevated errors on Large Language Models (LLM) Sep 11 06:02 4 min 6 38 major Matillion We have identified an issue affecting pipeline execution in the US region and are working on a resolution. Sep 11 05:57 2 h 12 min 2 14 no impact stated SurveyMonkey Adding contacts on the contacts page didn't work Sep 11 05:00 — 25 45 major Canonical "Landscape" is Down Sep 11 04:48 17 min 1 1,418 no impact stated Bandwidth Bandwidth Local Market Impairment - 226 - Harrisburg, PA Sep 11 04:32 4 h 27 min 13 68 major Discord Issue with establishing voice calls Sep 11 04:21 2 h 20 min 14 113 no impact stated Heap Heap Connect Sync Delays Sep 11 03:39 40 min 24 242 minor Entri Delays issuing new SSL certificates Sep 11 01:58 1 h 30 min 4 9 minor FingerprintPro Visitor API and Search Event API degradation Sep 11 01:50 1 h 56 min 2 3 minor MongoDB Atlas is experiencing issues with issuing certificates from Lets Encrypt Sep 11 01:28 2 h 23 min 232 1,457 major Employment Hero HR Documents - Optional Clauses are not disappearing from finalised documents Sep 11 00:42 6 h 22 min 1 2 minor Telestream UP Platform - Unable to Log In Sep 11 00:00 18 min 1 14 minor Descript Underlord Sep 10 23:15 16 h 7 min 1 5 major Latitude.sh Network issue affecting services in Sao Paulo location Sep 10 22:03 2 h 5 121 minor Lithic Mastercard chargeback settlement data delay Sep 10 21:50 16 h 23 min 1 2 minor Anthropic Elevated latency on the Claude API for some users Sep 10 21:43 1 h 40 min 585 1,879 3

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