Third Party Index

Upstream incidents

minor· OpenAI· · 41 min

Elevated Error Rates for ChatGPT across Plus and Pro plans.

Listed as a subprocessor by 731 tracked vendors · 1,781 within 2 hops · In window: 10 vendors listing it (14 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,418 tracked vendors Amazon Web Services Google Cloud · listed by 1,266 tracked vendors Google Cloud Microsoft · listed by 700 tracked vendors Microsoft Cloudflare · listed by 547 tracked vendors Cloudflare Salesforce · listed by 480 tracked vendors Salesforce Intercom · listed by 336 tracked vendors Intercom Snowflake · listed by 315 tracked vendors Snowflake Okta · listed by 269 tracked vendors Okta Fivetran · listed by 145 tracked vendors Fivetran WorkOS · listed by 112 tracked vendors WorkOS Oracle · listed by 88 tracked vendors Oracle Pylon · listed by 88 tracked vendors Pylon Merge API · listed by 62 tracked vendors Merge API Confluent · listed by 39 tracked vendors Confluent OpenAI · listed by 731 tracked vendors OpenAI Twilio · listed by 445 tracked vendors · incident: SMS Delivery Failures from Twilio to Multiple Countries, Sep 23 10:58 UTC Twilio SendGrid · listed by 320 tracked vendors · incident: SMS Delivery Failures from Twilio to Multiple Countries, Sep 23 10:58 UTC SendGrid GitHub · listed by 190 tracked vendors · incident: Incident across several services, Sep 23 10:11 UTC GitHub Segment · listed by 169 tracked vendors · incident: SMS Delivery Failures from Twilio to Multiple Countries, Sep 23 10:58 UTC Segment Supabase · listed by 51 tracked vendors · incident: Increased error rate in project creation and project restore, Sep 23 09:21 UTC Supabase Front · listed by 38 tracked vendors · incident: [office365] [gmail] delays in sending and receiving messages for customers in [us-west-1], [us-west-2], and [eu-west-1], Sep 23 10:38 UTC Front Sprout Social · listed by 6 tracked vendors · incident: Threads Profile Connections, Sep 23 09:30 UTC Sprout Social Buffer · listed by 1 tracked vendor · incident: Issue Connecting and Refreshing Threads, Sep 23 10:52 UTC Buffer Beamery · listed by 0 tracked vendors · incident: Outdated data within Reports, Sep 23 09:34 UTC Beamery Sanity · listed by 0 tracked vendors · incident: Content Agent - Elevated error rates, Sep 23 10:54 UTC Sanity Microsoft · listed by 700 tracked vendors Microsoft Cloudflare · listed by 547 tracked vendors Cloudflare Salesforce · listed by 480 tracked vendors Salesforce Sentry · listed by 421 tracked vendors Sentry EasyPost · listed by 3 tracked vendors · incident: Issues with a subset of USPS Ship buy interactions, Sep 23 10:06 UTC EasyPost Blackbaud · listed by 0 tracked vendors · incident: Active Issue Alert – JustGiving® from Blackbaud - #000694432, Sep 23 11:00 UTC Blackbaud Skyhigh Security · listed by 0 tracked vendors · incident: SKI-395 - Incident - High Volume Historical Email Alert Notifications, Sep 23 10:48 UTC Skyhigh Security Skyhigh Security · listed by 0 tracked vendors · incident: SKI-395 - Incident - High Volume Historical Email Alert Notifications, Sep 23 10:48 UTC Skyhigh Security Stripe · listed by 634 tracked vendors Stripe Anthropic · listed by 539 tracked vendors Anthropic Slack · listed by 472 tracked vendors Slack Snowflake · listed by 315 tracked vendors Snowflake Okta · listed by 269 tracked vendors Okta MongoDB · listed by 221 tracked vendors MongoDB ClickHouse · listed by 129 tracked vendors ClickHouse Elasticsearch · listed by 123 tracked vendors Elasticsearch WorkOS · listed by 112 tracked vendors WorkOS Gong · listed by 93 tracked vendors Gong New Relic · listed by 84 tracked vendors New Relic DigitalOcean · listed by 76 tracked vendors DigitalOcean Resend · listed by 59 tracked vendors Resend LinkedIn · listed by 57 tracked vendors LinkedIn Grafana · listed by 55 tracked vendors Grafana Fireworks · listed by 53 tracked vendors Fireworks + 4 more+ 717 more+ 1,030 more

Incidents starting 30 min before to 2 h after

Supabase lists OpenAI Increased error rate in project creation and project restore ↗ major +8 min 1 h 28 min
Sprout Social lists OpenAI Threads Profile Connections ↗ no impact stated +17 min 2 days
Beamery lists OpenAI Outdated data within Reports ↗ minor +22 min 7 days
GitHub lists OpenAI Incident across several services ↗ minor +58 min 18 h 44 min
Front lists OpenAI [office365] [gmail] delays in sending and receiving messages for customers in [us-west-1], [us-west-2], and [eu-west-1] ↗ minor +1 h 26 min 4 h 22 min
Buffer lists OpenAI Issue Connecting and Refreshing Threads ↗ major +1 h 40 min 4 h 1 min
Sanity lists OpenAI Content Agent - Elevated error rates ↗ major +1 h 42 min 59 min
Twilio lists OpenAI SMS Delivery Failures from Twilio to Multiple Countries ↗ minor +1 h 45 min 9 h 12 min
SendGrid lists OpenAI SMS Delivery Failures from Twilio to Multiple Countries ↗ minor +1 h 45 min 9 h 12 min
Segment lists OpenAI SMS Delivery Failures from Twilio to Multiple Countries ↗ minor +1 h 45 min 9 h 12 min
EasyPost lists Microsoft, GitHub (2 hops) Issues with a subset of USPS Ship buy interactions ↗ no impact stated +54 min 1 h 27 min
Skyhigh Security lists Microsoft, Salesforce (2 hops) SKI-395 - Incident - High Volume Historical Email Alert Notifications ↗ minor +1 h 36 min 20 min
Skyhigh Security lists Microsoft, Salesforce (2 hops) SKI-395 - Incident - High Volume Historical Email Alert Notifications ↗ minor +1 h 36 min 20 min
Blackbaud lists Microsoft, Twilio (2 hops) Active Issue Alert – JustGiving® from Blackbaud - #000694432 ↗ minor +1 h 47 min 2 h 11 min

Incidents

no impact stated Sprout Social Threads Profile Connections Sep 23 09:30 2 days 6 13 no impact stated Hostinger· Hosting24 Emergency Server IN-840 Maintenance Sep 23 09:27 22 min 1 major Supabase Increased error rate in project creation and project restore Sep 23 09:21 1 h 28 min 51 401 minor OpenAI Elevated Error Rates for ChatGPT across Plus and Pro plans. Sep 23 09:13 41 min 731 1,781 10minor KnowBe4 Webforms | Partial Submission Issue (UK only) Sep 23 09:00 5 h 58 min 6 no impact stated Hostinger· Hosting24 Emergency Server US-903 Maintenance Sep 23 08:44 1 h 36 min 1 minor Cloudsmith Increase in latency for OIDC requests Sep 23 08:18 3 h 21 min 1 2 major Amplitude Export Destinations data delivery issue Sep 23 08:02 6 h 5 min 134 679 minor Signicat Incident on 3rd party service - Se-Bolagverket Sep 23 07:43 3 h 13 min 1 minor agorapulse Links are not displayed within Facebook posts preview Sep 23 07:19 7 h 28 min 1 2 critical Exact Exact Boekhoud Gemak - Logging in to Exact Boekhoud Gemak not possible (NL) Sep 23 07:13 5 h 15 min 1 2 critical Gladia Global Incident - Pre-Recorded / Real-Time Sep 23 07:05 1 h 4 min 6 386 minor Exact Exact Digipoort - Error message when trying to login to Digipoort or submit an XBRL file from SBR Manager to Digipoort (NL) Sep 23 07:01 5 h 17 min 1 2 critical Flexera Flexera One- IT Asset Management - NAM - Service unavailable Sep 23 06:51 9 h 6 min 1 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio Phone Numbers to Tele2 Sweden Sep 23 06:32 5 h 53 min 759 1,732 1minor LINK Mobility Group ASA [Sweden][Tele2] Unscheduled disturbance Sep 23 06:31 2 h 9 min 5 13 1major Fly.io IPv6 Networking Issues in DFW Sep 23 06:18 5 h 57 min 13 134 major Nebius Network issues in eu-west2 Sep 23 05:20 3 h 11 min 12 616 no impact stated Bandwidth Bandwidth Local Market Impairment - 532 - Wichita, KS Sep 23 05:17 5 h 15 min 12 62 no impact stated Bandwidth Bandwidth Local Market Impairment - 522 - Springfield, MO Sep 23 05:13 4 h 22 min 12 62 minor Imperva [INC-1143] ABP Service issue Sep 23 04:42 1 h 17 min 5 50 critical Bandwidth Bandwidth Local Market Impairment - 444 - Albany , GA Sep 23 04:12 17 min 12 62 critical GatewayAPI Experiencing issues with REST API on GatewayAPI.com Sep 23 03:56 30 min 2 3 minor Notion· Notion Real-time collaboration updates may be delayed Sep 23 03:46 7 min 33 138 major Automattic "Pocket Casts Website (Pocket Casts)" is Down Sep 23 02:57 1 h 1 min 14 136 no impact stated Zoom Service Degradation Affecting Zoom Tasks in US Region. Sep 23 01:55 21 min 174 914 2minor Sinch Delivery Issue Venezuela - Digitel Sep 23 01:53 11 h 16 min 26 1,080 major MiniMax Elevated errors on Large Language Models (LLM) Sep 23 01:05 1 min 6 32 no impact stated Prime Intellect Image building maintenance window active Sep 22 23:51 — 1 major Pinecone [Serverless][AWS][eu-west-1] 5xx on read requests Sep 22 23:34 57 min 28 300 minor Heap Third party integration events latency impacting some customers Sep 22 22:43 15 h 51 min 25 220 minor Resend Failing to verify new domains Sep 22 22:31 18 min 59 190 minor Telnyx Elevated MMS Failures for 10DLC 501(c)(3) Campaigns Sep 22 22:13 21 h 35 min 15 198 major OneSignal Subscription API - Creation Failures Sep 22 21:28 2 min 11 312 minor Grafana Kubernetes Observability Billing & Usage Incorrect Sep 22 21:27 16 h 39 min 55 729 minor Twilio· SendGrid· Segment Flex UI Realtime Statistics Showing Inaccurate Longest Waiting Task Data Sep 22 20:44 3 h 53 min 759 1,732 7no impact stated Stripe API call success rate drop Sep 22 20:32 2 h 15 min 634 1,490 2minor Twilio· SendGrid· Segment Customers Are Unable to See All of Their Free Credits in the Free Unit Tracker in the New Twilio Console Sep 22 20:27 1 h 43 min 759 1,732 8major Buildkite Issues with webhook ingestion, GraphQL queries Sep 22 20:07 42 min 2 4 minor Kaseya RocketCyber - Unable to switch Organizations Sep 22 19:51 19 h 9 min 2 3 critical Pitney Bowes FedEx Service Disruption Observed for RateShipment. Sep 22 19:28 46 min 1 2 minor Twilio· SendGrid· Segment Messaging Webhook Delays in US1 Sep 22 19:23 51 min 759 1,732 8minor Iterable Timeouts on User Update API Endpoints Sep 22 19:02 56 min 14 559 minor Help Scout Mailbox counts, folders, reports, search results Sep 22 18:56 36 min 46 107 major Amplitude Snowflake Data Share export delivery issue Sep 22 18:49 6 h 4 min 134 679 minor Hugging Face Slower downloads in the Asia-Pacific region Sep 22 18:48 2 days 1 no impact stated Prime Intellect Frontend is Unresponsive Sep 22 18:28 — 1 major OpenSesame Course Authoring: When adding a new language to a course, secondary languages are not being added to audio or video media. Sep 22 18:23 33 min 2 10 no impact stated Twilio· SendGrid· Segment Phone Number APIs and Console Were Returning Incorrect 404 Responses Sep 22 18:20 — 759 1,732 6no impact stated Postmark Delayed Message Delivery Sep 22 18:15 20 min 100 1,055 3

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