Third Party Index

Upstream incidents

major· Coveo· · 5 days

[All Regions] Salesforce sources update Issues

Listed as a subprocessor by 4 tracked vendors · 645 within 2 hops · In window: 0 vendors listing it (10 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,435 tracked vendors Amazon Web Services Microsoft · listed by 704 tracked vendors Microsoft Snowflake · listed by 316 tracked vendors Snowflake Databricks · listed by 87 tracked vendors Databricks wiz.io · listed by 26 tracked vendors wiz.io Coveo · listed by 4 tracked vendors Coveo Salesforce · listed by 482 tracked vendors Salesforce MongoDB · listed by 222 tracked vendors MongoDB Tableau · listed by 39 tracked vendors Tableau Forcepoint · listed by 1 tracked vendor Forcepoint Vercel · listed by 155 tracked vendors · incident: Missing Web Analytics and Speed Insights data, Sep 16 14:00 UTC Vercel Elasticsearch · listed by 123 tracked vendors · incident: Elastic Support Portal unavailable, Sep 16 13:17 UTC Elasticsearch Gong · listed by 93 tracked vendors · incident: Gong Platform Outage - Multiple Pages Not Loading, Sep 16 13:25 UTC Gong PagerDuty · listed by 36 tracked vendors · incident: Event Processing Delays, Sep 16 14:35 UTC PagerDuty Netlify · listed by 13 tracked vendors · incident: Elevated Image CDN Errors, Sep 16 12:58 UTC Netlify Rapid7 · listed by 8 tracked vendors · incident: Command Platform Dashboard Degradition, Sep 16 13:51 UTC Rapid7 DevRev · listed by 5 tracked vendors · incident: Platform Performance & Errors, Sep 16 12:45 UTC DevRev Mindtickle · listed by 3 tracked vendors · incident: Salesforce Sync Workflows Impacted, Sep 16 13:33 UTC Mindtickle PowerSchool · listed by 0 tracked vendors · incident: Atrieve ADS Service Interruption, Sep 16 12:46 UTC PowerSchool Spendesk · listed by 0 tracked vendors · incident: Amazon Payments – Card Tokenisation Failure, Sep 16 14:52 UTC Spendesk OpenAI · listed by 740 tracked vendors OpenAI Stripe · listed by 647 tracked vendors Stripe Cloudflare · listed by 557 tracked vendors Cloudflare Datadog · listed by 397 tracked vendors Datadog Zendesk · listed by 373 tracked vendors Zendesk Atlassian · listed by 291 tracked vendors Atlassian Okta · listed by 269 tracked vendors Okta Mailgun · listed by 231 tracked vendors Mailgun Zoom · listed by 174 tracked vendors Zoom Amplitude · listed by 135 tracked vendors Amplitude + 621 more

Incidents starting 30 min before to 2 h after

DevRev lists MongoDB (2 hops) Platform Performance & Errors ↗ minor −20 min 45 min
PowerSchool lists Salesforce, MongoDB (2 hops) Atrieve ADS Service Interruption ↗ critical −19 min 6 h 39 min
Netlify lists Salesforce (2 hops) Elevated Image CDN Errors ↗ minor −7 min 50 min
Elasticsearch lists Salesforce, MongoDB (2 hops) Elastic Support Portal unavailable ↗ major +13 min 2 h 21 min
Gong lists MongoDB (2 hops) Gong Platform Outage - Multiple Pages Not Loading ↗ minor +21 min 1 h 25 min
Mindtickle lists Salesforce (2 hops) Salesforce Sync Workflows Impacted ↗ minor +29 min 3 h 28 min
Rapid7 lists Salesforce, Tableau (2 hops) Command Platform Dashboard Degradition ↗ minor +46 min 32 min
Vercel lists Salesforce (2 hops) Missing Web Analytics and Speed Insights data ↗ minor +55 min —
PagerDuty lists Salesforce (2 hops) Event Processing Delays ↗ minor +1 h 31 min 32 min
Spendesk lists Salesforce (2 hops) Amazon Payments – Card Tokenisation Failure ↗ major +1 h 48 min ongoing

Incidents

minor Flare ongoing Paused ingestion of update events for lookalike domains Sep 16 14:00 ongoing 2 5 minor Vercel Missing Web Analytics and Speed Insights data Sep 16 14:00 — 155 734 4minor Worldpay INC0652327 - We are aware of potential issues with a Third-Party POS Terminal provider. Sep 16 13:58 54 min 10 51 no impact stated Scaleway [Instances] - not all resolvers updated with new subnet 78.232.0.0/21 Sep 16 13:52 — 19 330 minor Rapid7 Command Platform Dashboard Degradition Sep 16 13:51 32 min 8 27 minor Mindtickle Salesforce Sync Workflows Impacted Sep 16 13:33 3 h 28 min 3 4 minor Gong Gong Platform Outage - Multiple Pages Not Loading Sep 16 13:25 1 h 25 min 93 462 1major Elasticsearch Elastic Support Portal unavailable Sep 16 13:17 2 h 21 min 123 1,150 minor Kaseya Datto Endpoint Backup - UK Region - Intermittent Connectivity Degradation Sep 16 13:14 3 h 14 min 2 3 major Coveo [All Regions] Salesforce sources update Issues Sep 16 13:04 5 days 4 645 minor Netlify Elevated Image CDN Errors Sep 16 12:58 50 min 13 32 major Gorgias Customer sidebar search not working Sep 16 12:51 1 h 14 min 3 no impact stated Redpanda Scheduled Database Maintenance Sep 16 12:45 36 min 1 3 minor DevRev Platform Performance & Errors Sep 16 12:45 45 min 5 91 minor Coveo [All Regions] Support portal Issues Sep 16 12:33 7 h 56 min 4 645 minor Formstack· Intellistack Salesforce Service Disruption Sep 16 12:33 5 h 44 min 6 21 minor Clerk Delays in webhook delivery Sep 16 12:31 1 h 7 min 32 155 minor Anaplan Platform Alerts Sep 16 12:24 17 min 3 16 no impact stated Resend High latency on General-API Sep 16 12:23 — 64 197 1minor Aiven Creation of new service nodes disrupted Sep 16 12:21 13 days 22 835 no impact stated Bullhorn Internal support platform Outage Sep 16 12:12 2 h 36 min 2 3 minor Luma AI Ray2 increased queue times Sep 16 12:00 13 h 2 47 major Salesloft Salesforce Sync Delays Affecting Sales Engagement and Forecast/Inspect/Analyze Sep 16 11:59 2 h 31 187 minor Intercom Issues with Fin for Salesforce Sep 16 11:51 5 h 27 min 341 1,384 4minor Lovable Builds failing for some users Sep 16 11:47 22 min 1 major Pitney Bowes UPS Service Disruption Observed for RateShipment. Sep 16 11:39 1 h 1 2 major Jamf Fulfillment services Sep 16 11:31 3 h 24 min 7 8 no impact stated Digicert DigiCert Alert - CertCentral and CIS Service Degraded Sep 16 11:24 1 h 19 min 2 3 minor Clever Clever's Support Team Delayed in Assisting Districts Sep 16 11:24 12 h 18 min 3 minor Rippling Issues accessing Rippling live chat and support email Sep 16 11:22 2 h 11 min 10 23 minor Conga Informational Notice – Salesforce Service Disruption Sep 16 11:08 25 h 36 min 9 497 1minor Signicat Degraded performance - VideoID Sep 16 11:08 15 min 1 no impact stated Apollo Salesforce Service Disruption Sep 16 11:00 — 29 156 1minor Akamai Case Ticketing Issue Sep 16 10:51 3 h 7 min 44 1,062 1minor Degreed Sitewide slowness - EU region Sep 16 10:50 49 min 1 3 major Nebius [us-central1] Object Storage is partially unavailable Sep 16 10:45 4 h 56 min 12 626 major Smartsheet Salesforce connector is experiencing intermittent issues Sep 16 10:36 10 h 26 min 10 12 no impact stated Gainsight Software Salesforce Service Disruption - Cascading impact on Gainsight CS functionality Sep 16 10:34 8 h 35 min 54 270 3minor Plain Degraded AI thread processing Sep 16 10:33 25 min 44 946 2major Canonical "Landscape" is Down Sep 16 10:27 15 min 1 1,285 minor ClickHouse Intermittent Issues with the Support tab Sep 16 10:16 13 h 49 min 130 1,313 4no impact stated New Relic Salesforce Service Disruption Sep 16 10:08 5 h 32 min 85 365 2minor InfluxData Query performance degradation in Azure Westeurope. Sep 16 10:08 6 h 48 min 2 495 minor Worldpay INC0652044 - We are aware of potential issues with a Third Party Sep 16 10:05 2 h 31 min 10 51 no impact stated Stripe Stripe Support Systems issue Sep 16 10:05 7 h 4 min 647 1,514 8no impact stated Stripe Elevated errors on Google Pay payments Sep 16 10:05 7 h 47 min 647 1,514 8major Automattic "Pocket Casts Podcast Refresh API (Pocket Casts)" is Down Sep 16 09:57 1 min 14 136 1minor Veryfi API performance impacted for some accounts Sep 16 09:55 16 min 2 30 major Qualtrics Salesforce Workflow Connection issues noticed in all Regions Sep 16 09:53 3 h 50 min 19 220 minor Sprout Social Meta Connection Issue Sep 16 09:49 34 h 32 min 6 13 1

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