Third Party Index

Upstream incidents

minor· InfluxData· Sep 16, 2026 10:08 UTC · 6 h 48 min

Query performance degradation in Azure Westeurope.

Listed as a subprocessor by 2 tracked vendors · 514 within 2 hops · In window: 0 vendors listing it (19 within 2 hops)

Incidents starting 30 min before to 2 h after

Digicert lists Salesforce (2 hops) DigiCert Alert - Chat & Email Third-Party Service Issue ↗ major −28 min 12 h 33 min

Matterport lists Salesforce (2 hops) Intermittent Issues with Support Case Submission and Phone Support ↗ major −25 min 6 h 14 min

Kaltura lists Salesforce (2 hops) Access to Support portal ↗ minor −21 min 7 h 17 min

IXOPAY lists Salesforce (2 hops) Support portal and ticketing intermittently unavailable — third-party service disruption ↗ major −18 min 24 h 6 min

Stripe lists Salesforce (2 hops) Stripe Support Systems issue ↗ no impact stated −3 min 7 h 4 min

Spendesk lists Salesforce (2 hops) International Transfers feature is unavailable for affected EEA customers ↗ critical −2 min 22 h

New Relic lists Salesforce (2 hops) Salesforce Service Disruption ↗ no impact stated 0 min 5 h 32 min

ClickHouse lists Salesforce (2 hops) Intermittent Issues with the Support tab ↗ minor +8 min 13 h 49 min

Canonical lists Salesforce (2 hops) "Landscape" is Down ↗ major +19 min 15 min

Plain lists Salesforce (2 hops) Degraded AI thread processing ↗ minor +25 min 25 min

Gainsight Software lists Salesforce (2 hops) Salesforce Service Disruption - Cascading impact on Gainsight CS functionality ↗ no impact stated +26 min 8 h 35 min

Smartsheet lists Salesforce (2 hops) Salesforce connector is experiencing intermittent issues ↗ major +28 min 10 h 26 min

Tiger Data (creators of TimescaleDB) lists Salesforce (2 hops) The functionality has been restored ↗ no impact stated +33 min ongoing

Nintex lists Salesforce (2 hops) DocGen for Salesforce failures due to Salesforce's API outage ↗ no impact stated +36 min 9 h 38 min

Akamai lists Salesforce (2 hops) Case Ticketing Issue ↗ minor +43 min 3 h 7 min

Conga lists Salesforce (2 hops) Informational Notice – Salesforce Service Disruption ↗ minor +1 h 25 h 36 min

Clever lists Salesforce (2 hops) Clever's Support Team Delayed in Assisting Districts ↗ minor +1 h 16 min 12 h 18 min

Jamf lists Tableau (2 hops) Fulfillment services ↗ major +1 h 23 min 3 h 24 min

Salesloft lists Salesforce (2 hops) Salesforce Sync Delays Affecting Sales Engagement and Forecast/Inspect/Analyze ↗ major +1 h 51 min 2 h

Incidents

Segment MMS Delivery Delyas and Failures from a Subset Of Twilio Longcode to Optus Australia Sep 17 10:19 4 h 9 min 815 1,881 1 major

Matillion Some Maia runners failing to start (EU and US regions) Sep 17 10:09 10 min 2 14 major

monday.com Issues with automations and integrations Sep 17 10:07 32 min 18 53 minor

Imperva [INC-1134] Degradation of performance in Imperva Management Console Sep 17 09:45 33 min 5 53 minor

Segment SMS Delivery Delays from Twilio to H3G United Kingdom Sep 17 09:43 6 h 37 min 815 1,881 4 no impact stated

FastSpring Custom Orders Unavailable Sep 17 09:35 2 h 26 min 8 17 minor

Bullhorn Bullhorn Back Office - Unable to Send Onboarding Sep 17 09:33 15 min 2 3 no impact stated

Brevo Security Incident - ClickFix Sep 17 09:32 — 21 28 minor

Webflow [RESOLVED] Reports of issues authorizing MCP for sites within Client Workspaces Sep 17 09:30 41 min 16 28 minor

Brevo Multiple Services are Impacted Sep 17 09:20 1 h 40 min 21 28 minor

Segment User Authentication Identity SNA Missing Redirects for PLDT Smart in Philippines Sep 17 09:14 7 h 14 min 815 1,881 4 minor

monday.com Partial UI functionality degradation Sep 17 09:11 1 h 54 min 18 53 minor

Tavily Tavily website degraded performance Sep 17 08:40 38 min 6 89 minor

Exact Exact Online - OOPS error when opening the overview Revenue Forecast in Subscriptions (NL/BE) Sep 17 08:31 22 h 27 min 1 2 major

Automattic "Crowdsignal" is Down Sep 17 08:21 13 min 17 148 major

Automattic "Crowdsignal" is Down Sep 17 08:09 2 min 17 148 minor

Scaleway [CKPT] (fr-par) Some customers may have traces ingestion and query unavailability Sep 17 07:59 — 22 353 minor

Kaseya VSA9 - Service Disruption - remotecarece3 Sep 17 07:33 2 h 1 min 2 3 no impact stated

Hosting24 hPanel Accessibility Issues Sep 17 07:01 33 min 1 major

Canonical "Landscape" is Down Sep 17 06:41 13 min 1 1,391 minor

Fireworks Service Degradation for GLM 5.2 US Sep 17 06:41 12 min 54 1,375 no impact stated

Composio Elevated errors on platform APIs Sep 17 06:40 16 min 9 22 minor

Conga Investigating Issue Impacting Conga Platform - EU region Sep 17 06:04 6 h 37 min 9 516 major

Pinecone [Serverless][AWS][us-west-2] 5xx errors on the readpath Sep 17 05:37 11 h 7 min 32 320 no impact stated

Vercel Failures delivering Logs to Drains Sep 17 05:11 2 h 171 801 2 minor

ChargeBee API Service Degradation Sep 17 03:51 1 min 58 370 major

Canonical "Landscape" is Down Sep 17 03:32 24 min 1 1,391 minor

Genesys Elevated Error Rates - Americas (US-East) Sep 17 01:33 3 h 41 min 7 30 minor

FingerprintPro Webhooks Degradation Sep 17 01:30 1 h 19 min 2 3 no impact stated

Broadcom EMEA and NAM Email Quarantine Portal Login Issue Sep 17 01:21 30 h 29 min 2 major

Retell AI Call service disruption Sep 17 01:15 19 min 7 67 minor

Criteo Data Processing Delays - Reporting Tools Affected Sep 17 01:13 4 h 25 min 4 critical

Bandwidth Bandwidth Local Market Impairment - 234 - Pittsburgh, PA Sep 17 01:11 13 h 20 min 12 66 1 no impact stated

Genesys Elevated Error Rates - APAC (Sydney) Sep 17 00:50 1 min 7 30 minor

Dash0 Spans ingestion delay in AWS eu-west-1 region Sep 17 00:21 2 h 21 min 3 14 minor

Notion Duplicate characters when editing with a Korean keyboard on iOS Sep 16 23:58 22 h 5 min 37 161 minor

Bullhorn Bullhorn Back Office - Performance Issues Sep 16 23:57 2 h 50 min 2 3 no impact stated

Stripe Elevated declines on Visa Sep 16 23:33 1 h 44 min 713 1,636 1 minor

Segment MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States Sep 16 23:29 20 h 28 min 815 1,881 6 minor

Worldpay INC0652637 - Credit/Debit Network - Visa Sep 16 23:21 2 h 45 min 10 55 no impact stated

Formassembly Salesforce Connector Authorization Issues Following Recent Salesforce Outage Sep 16 22:43 15 h 46 min 1 minor

Workato Deployments and RLCM Performance Degradation Sep 16 21:50 9 h 9 min 66 713 major

Discord Issue establishing voice call Sep 16 21:32 1 h 2 min 14 111 no impact stated

Prismatic Elevated error rates in US-WEST-2 only Sep 16 21:18 1 min 6 20 minor

Qualys US Platform 3: Delay in data processing to the UI and via API (IM-12872) Sep 16 20:24 44 h 44 min 6 21 critical

AssemblyAI Outage on US Async Endpoint Sep 16 20:22 1 h 14 min 55 490 minor

Langfuse OTEL ingestion queue delay over 10 minutes in US Sep 16 20:20 1 h 11 min 33 253 no impact stated

Worldpay INC0652739 - Mastercard Debit (Maestro) - Transaction Authorizations Sep 16 20:00 — 10 55 major

Automattic "Tumblr API (Tumblr)" is Down Sep 16 19:57 1 min 17 148 minor

Kaseya Datto Endpoint Backup for PC - Cloud Siris 299242 - Degraded Cloud Operations Sep 16 19:39 43 h 17 min 2 3