Third Party Index

Upstream incidents

minor· Bandwidth· · 29 h 38 min

Outbound SMS Incident - T-Mobile

Listed as a subprocessor by 12 tracked vendors · 66 within 2 hops · In window: 0 vendors listing it (1 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,535 tracked vendors Amazon Web Services Bandwidth · listed by 12 tracked vendors Bandwidth Zoho · listed by 33 tracked vendors Zoho Dialpad · listed by 8 tracked vendors Dialpad Genesys · listed by 7 tracked vendors Genesys Optimizely · listed by 5 tracked vendors Optimizely Everbridge · listed by 1 tracked vendor Everbridge Noonlight · listed by 1 tracked vendor Noonlight CallRail · listed by 0 tracked vendors CallRail Clerk Chat · listed by 0 tracked vendors Clerk Chat Heymarket · listed by 0 tracked vendors Heymarket Invoca · listed by 0 tracked vendors Invoca Lightico · listed by 0 tracked vendors Lightico Textline · listed by 0 tracked vendors Textline Verkada · listed by 0 tracked vendors · incident: Some customers are experience issues with Classic Alarms in the European region, Sep 14 18:38 UTC Verkada Qualtrics · listed by 20 tracked vendors Qualtrics Rapid7 · listed by 8 tracked vendors Rapid7 UserVoice · listed by 7 tracked vendors UserVoice Lusha · listed by 6 tracked vendors Lusha SOPHOS · listed by 4 tracked vendors SOPHOS Airwallex US · listed by 3 tracked vendors Airwallex US Digicert · listed by 2 tracked vendors Digicert InMotion Hosting · listed by 2 tracked vendors InMotion Hosting BrightLocal · listed by 1 tracked vendor BrightLocal Posit · listed by 1 tracked vendor Posit Rocket.Chat · listed by 1 tracked vendor Rocket.Chat Tiger Pistol · listed by 1 tracked vendor Tiger Pistol insightsoftware · listed by 1 tracked vendor insightsoftware 5CA · listed by 0 tracked vendors 5CA Alcide · listed by 0 tracked vendors Alcide AssistLoop · listed by 0 tracked vendors AssistLoop AutoRABIT · listed by 0 tracked vendors AutoRABIT Automation Anywhere · listed by 0 tracked vendors Automation Anywhere Blitzz · listed by 0 tracked vendors Blitzz + 34 more

Incidents starting 30 min before to 2 h after

Verkada lists Noonlight (2 hops) Some customers are experience issues with Classic Alarms in the European region ↗ minor +7 min 1 h 42 min

Incidents

minor Fireworks Service Degradation for GLM 5.3 Sep 15 03:40 14 min 54 1,382 major Xero Global: Syft Native Budget and Cashflow Manager - Error when accessing Native Budget and Cashflow Manager Sep 15 03:29 15 min 32 106 no impact stated Akamai Performance issues in HTTPS edge delivery network Sep 15 03:21 22 h 15 min 46 1,121 minor Baseten Elevated errors for models in a single India-based cluster Sep 15 01:22 44 min 51 1,205 no impact stated Hostinger· Hosting24 Emergency Server UK-700 Maintenance Sep 15 01:08 1 h 11 min 1 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to MTN Swaziland Sep 15 00:31 4 h 13 min 819 1,894 minor Telesign Operator Alert - Switzerland (CH) - Salt Mobile SA (228/03) - 09/14/26 Sep 15 00:14 2 h 41 min 8 459 critical Otter Meeting Agent Sitewide outage Sep 15 00:06 — 3 no impact stated OpenAI Degraded Performance affecting Agents API Sep 14 23:20 18 min 799 1,946 5major Flexera Flexera One - NAM - Access Disruption Sep 14 22:23 37 min 1 major Red Hat catalog.redhat.com - Partial Outage Sep 14 22:10 10 h 39 min 8 939 major BigCommerce Unable to export Catalog using Modern Import/Export Sep 14 22:09 1 h 4 min 1 minor Xactus Undisclosed DebtX - TransUnion Processing Delays Sep 14 21:55 4 days 1 minor Klaviyo Sending delays for event-triggered flows Sep 14 21:30 4 h 21 min 7 8 major ActiveCampaign Bulk Edit of contacts is not applying filters. Sep 14 21:29 26 min 21 31 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States Sep 14 21:25 11 h 44 min 819 1,894 3minor ClickHouse Distributed Cache performance degradation in AWS us-east-1 Sep 14 20:36 3 h 59 min 132 1,416 4major Orum Analytics not loading / spinning wheel / query failed Sep 14 20:18 1 h 31 min 1 minor Coralogix Log alerts Lag in AP2 Sep 14 20:03 12 min 24 109 no impact stated Twilio· SendGrid· Segment Comms API retry failing intermittently Sep 14 20:00 — 819 1,894 4major Sigma Databricks Azure East US query timeout Sep 14 19:31 3 h 21 min 29 320 minor Decagon Investigating Issue with Intermittent Failures Sep 14 19:31 9 h 29 min 3 53 major ESET MS Exchange Online email scanning delayed in US and EU Sep 14 19:29 3 days 1 2 major WorkOS Elevated Admin Portal Errors Sep 14 19:08 51 min 114 1,256 1critical Harness.io· OverOps MTLS Outage with Delegates Sep 14 19:00 8 h 28 min 3 35 minor Bandwidth Bandwidth App Incident - Registration Center — Brand Creation Sep 14 18:54 9 h 4 min 12 66 minor GitHub Actions Larger Runner Jobs for some customers may be slow to start Sep 14 18:40 55 min 208 1,179 1no impact stated Gorgias Notifications not playing sound in the browser Sep 14 18:37 1 h 21 min 3 minor Bandwidth Outbound SMS Incident - T-Mobile Sep 14 18:31 29 h 38 min 12 66 major Automattic "Pocket Casts Podcast Refresh API (Pocket Casts)" is Down Sep 14 18:19 1 min 17 150 no impact stated Coralogix Data usage metrics having issues Sep 14 18:14 42 min 24 109 no impact stated Wistia Wistia pages are loading slowly Sep 14 18:09 33 min 8 103 minor Salesloft marking start of status time Sep 14 18:00 — 32 196 critical Voyage AI Elevated 503s on Voyage-4-large Sep 14 18:00 11 min 13 192 minor Tavus Conversations using Gemma-4 are experiencing delays Sep 14 17:58 1 h 4 min 10 529 minor Worldpay INC0650292 - Worldwide Payment Gateway (WPG) - iyzico - Transaction Authorizations Sep 14 17:26 52 min 10 56 critical Kaseya Spanning - Canada and Asia-Pacific Regions - CA/AP-based Spanning Customers Unable To Login Sep 14 16:53 3 h 5 min 2 3 major Stability AI Investigating elevated 500s for generation endpoints Sep 14 16:33 4 h 7 min 3 minor Baseten Partial outage on Kimi K3 model API inference (non-US only) Sep 14 16:21 41 min 51 1,205 1major Pendo Latency issue in US region impacting login, guide delivery and event data processing Sep 14 16:14 3 h 50 min 146 707 3minor Cloudsmith Policies with upstream tags are not blocking packages when Block Until Scanned is enabled. Sep 14 16:13 2 h 16 min 1 2 major Extole Consumer API Performance Sep 14 16:09 10 min 1 3 critical Botpress Unable to access Botpress Desk Sep 14 16:07 — 1 3 minor Retool Retool MCP connection errors Sep 14 16:07 6 h 10 min 49 339 minor Twilio· SendGrid· Segment Voice Call Failures and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Argentina Sep 14 16:00 12 h 47 min 819 1,894 7minor OpenAI Elevated errors affecting Work Mode in ChatGPT Sep 14 15:58 11 h 12 min 799 1,946 9minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to XL Axiata Indonesia and Smart Axiata Cambodia Sep 14 15:51 7 h 5 min 819 1,894 6minor Flatfile Service Degradation on Existing Workbooks Sep 14 15:35 7 h 3 min 5 32 minor Scaleway [WBHE] - [fr-par] - Customer websites are slow on pf-014.whm.fr-par.scw.cloud Sep 14 15:34 55 min 23 357 minor Grafana Intermittent Metric Write Errors in GCP US Central (prod-us-central-0) Sep 14 15:30 — 56 764

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