Third Party Index

Upstream incidents

minor· Bandwidth· · 29 h 38 min

Outbound SMS Incident - T-Mobile

Listed as a subprocessor by 13 tracked vendors · 68 within 2 hops · In window: 0 vendors listing it (1 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,552 tracked vendors Amazon Web Services Bandwidth · listed by 13 tracked vendors Bandwidth Zoho · listed by 34 tracked vendors Zoho Dialpad · listed by 8 tracked vendors Dialpad Genesys · listed by 7 tracked vendors Genesys Optimizely · listed by 5 tracked vendors Optimizely Everbridge · listed by 1 tracked vendor Everbridge Noonlight · listed by 1 tracked vendor Noonlight CallRail · listed by 0 tracked vendors CallRail Clerk Chat · listed by 0 tracked vendors Clerk Chat Heymarket · listed by 0 tracked vendors Heymarket Invoca · listed by 0 tracked vendors Invoca Lightico · listed by 0 tracked vendors Lightico Textline · listed by 0 tracked vendors Textline Widewail · listed by 0 tracked vendors Widewail Verkada · listed by 0 tracked vendors · incident: Some customers are experience issues with Classic Alarms in the European region, Sep 14 18:38 UTC Verkada Qualtrics · listed by 20 tracked vendors Qualtrics Rapid7 · listed by 8 tracked vendors Rapid7 UserVoice · listed by 7 tracked vendors UserVoice Lusha · listed by 6 tracked vendors Lusha SOPHOS · listed by 4 tracked vendors SOPHOS Airwallex US · listed by 3 tracked vendors Airwallex US Digicert · listed by 2 tracked vendors Digicert InMotion Hosting · listed by 2 tracked vendors InMotion Hosting BrightLocal · listed by 1 tracked vendor BrightLocal Posit · listed by 1 tracked vendor Posit Rocket.Chat · listed by 1 tracked vendor Rocket.Chat Tiger Pistol · listed by 1 tracked vendor Tiger Pistol insightsoftware · listed by 1 tracked vendor insightsoftware 5CA · listed by 0 tracked vendors 5CA Alcide · listed by 0 tracked vendors Alcide AssistLoop · listed by 0 tracked vendors AssistLoop AutoRABIT · listed by 0 tracked vendors AutoRABIT Automation Anywhere · listed by 0 tracked vendors Automation Anywhere Blitzz · listed by 0 tracked vendors Blitzz + 35 more

Incidents starting 30 min before to 2 h after

Verkada lists Noonlight (2 hops) Some customers are experience issues with Classic Alarms in the European region ↗ minor +7 min 1 h 42 min

Incidents

major Barracuda Networks Customers in the US, India, and Australia are experiencing issues when redelivering quarantined inbound and outbound emails in the Email Gateway Defense UI. Sep 15 06:44 9 h 54 min 1 14 no impact stated Sprinklr Planned Infrastructure Enhancement Activity for Prod15 Sep 15 04:51 20 days 4 738 no impact stated Hostinger· Hosting24 Emergency Server web1519 Maintenance Sep 15 04:18 30 min 1 minor Fly.io Depot builder failures Sep 15 04:08 1 h 25 min 15 164 minor Twilio· SendGrid· Segment Missing Data in Voice Insights / Console Subaccount Rollup Sep 15 03:51 30 h 58 min 828 1,916 2minor Fireworks Service Degradation for GLM 5.3 Sep 15 03:40 14 min 54 1,395 major Xero Global: Syft Native Budget and Cashflow Manager - Error when accessing Native Budget and Cashflow Manager Sep 15 03:29 15 min 32 107 no impact stated Akamai Performance issues in HTTPS edge delivery network Sep 15 03:21 22 h 15 min 46 1,133 minor Baseten Elevated errors for models in a single India-based cluster Sep 15 01:22 44 min 53 1,217 no impact stated Hostinger· Hosting24 Emergency Server UK-700 Maintenance Sep 15 01:08 1 h 11 min 1 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to MTN Swaziland Sep 15 00:31 4 h 13 min 828 1,916 minor Telesign Operator Alert - Switzerland (CH) - Salt Mobile SA (228/03) - 09/14/26 Sep 15 00:14 2 h 41 min 8 464 critical Otter Meeting Agent Sitewide outage Sep 15 00:06 — 3 no impact stated OpenAI Degraded Performance affecting Agents API Sep 14 23:20 18 min 805 1,967 5major Flexera Flexera One - NAM - Access Disruption Sep 14 22:23 37 min 1 major Red Hat catalog.redhat.com - Partial Outage Sep 14 22:10 10 h 39 min 8 947 major BigCommerce Unable to export Catalog using Modern Import/Export Sep 14 22:09 1 h 4 min 1 minor Xactus Undisclosed DebtX - TransUnion Processing Delays Sep 14 21:55 4 days 1 minor Klaviyo Sending delays for event-triggered flows Sep 14 21:30 4 h 21 min 7 8 major ActiveCampaign Bulk Edit of contacts is not applying filters. Sep 14 21:29 26 min 21 31 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States Sep 14 21:25 11 h 44 min 828 1,916 3minor ClickHouse Distributed Cache performance degradation in AWS us-east-1 Sep 14 20:36 3 h 59 min 133 1,429 4major Orum Analytics not loading / spinning wheel / query failed Sep 14 20:18 1 h 31 min 1 minor Coralogix Log alerts Lag in AP2 Sep 14 20:03 12 min 24 110 no impact stated Twilio· SendGrid· Segment Comms API retry failing intermittently Sep 14 20:00 — 828 1,916 4major Sigma Databricks Azure East US query timeout Sep 14 19:31 3 h 21 min 29 326 minor Decagon Investigating Issue with Intermittent Failures Sep 14 19:31 9 h 29 min 3 53 major ESET MS Exchange Online email scanning delayed in US and EU Sep 14 19:29 3 days 1 2 major WorkOS Elevated Admin Portal Errors Sep 14 19:08 51 min 115 1,270 1critical Harness.io· OverOps MTLS Outage with Delegates Sep 14 19:00 8 h 28 min 3 36 minor Bandwidth Bandwidth App Incident - Registration Center — Brand Creation Sep 14 18:54 9 h 4 min 13 68 minor GitHub Actions Larger Runner Jobs for some customers may be slow to start Sep 14 18:40 55 min 210 1,188 1no impact stated Gorgias Notifications not playing sound in the browser Sep 14 18:37 1 h 21 min 3 minor Bandwidth Outbound SMS Incident - T-Mobile Sep 14 18:31 29 h 38 min 13 68 major Automattic "Pocket Casts Podcast Refresh API (Pocket Casts)" is Down Sep 14 18:19 1 min 17 150 no impact stated Coralogix Data usage metrics having issues Sep 14 18:14 42 min 24 110 no impact stated Wistia Wistia pages are loading slowly Sep 14 18:09 33 min 8 105 minor Salesloft marking start of status time Sep 14 18:00 — 32 196 critical Voyage AI Elevated 503s on Voyage-4-large Sep 14 18:00 11 min 13 193 minor Tavus Conversations using Gemma-4 are experiencing delays Sep 14 17:58 1 h 4 min 10 535 minor Worldpay INC0650292 - Worldwide Payment Gateway (WPG) - iyzico - Transaction Authorizations Sep 14 17:26 52 min 10 57 critical Kaseya Spanning - Canada and Asia-Pacific Regions - CA/AP-based Spanning Customers Unable To Login Sep 14 16:53 3 h 5 min 2 3 major Stability AI Investigating elevated 500s for generation endpoints Sep 14 16:33 4 h 7 min 3 minor Baseten Partial outage on Kimi K3 model API inference (non-US only) Sep 14 16:21 41 min 53 1,217 1major Pendo Latency issue in US region impacting login, guide delivery and event data processing Sep 14 16:14 3 h 50 min 148 716 3minor Cloudsmith Policies with upstream tags are not blocking packages when Block Until Scanned is enabled. Sep 14 16:13 2 h 16 min 1 2 major Extole Consumer API Performance Sep 14 16:09 10 min 1 3 critical Botpress Unable to access Botpress Desk Sep 14 16:07 — 1 3 minor Retool Retool MCP connection errors Sep 14 16:07 6 h 10 min 49 341 minor Twilio· SendGrid· Segment Voice Call Failures and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Argentina Sep 14 16:00 12 h 47 min 828 1,916 7

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