Third Party Index

Upstream incidents

minor· DigitalOcean· · 11 h 21 min

Support Portal Service Disruption

Listed as a subprocessor by 89 tracked vendors · 404 within 2 hops · In window: 3 of its subprocessors · In window: 0 vendors listing it (12 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Stripe · listed by 713 tracked vendors · incident: Stripe Support Systems issue, Sep 16 10:05 UTC Stripe Twilio · listed by 480 tracked vendors · incident: SMS Delivery Delays from Twilio to Airtel India, Sep 16 09:40 UTC Twilio SendGrid · listed by 345 tracked vendors · incident: SMS Delivery Delays from Twilio to Airtel India, Sep 16 09:40 UTC SendGrid Amazon Web Services · listed by 1,525 tracked vendors Amazon Web Services Google Cloud · listed by 1,391 tracked vendors Google Cloud Cloudflare · listed by 599 tracked vendors Cloudflare MongoDB · listed by 230 tracked vendors MongoDB Mailchimp · listed by 107 tracked vendors Mailchimp Oracle · listed by 89 tracked vendors Oracle PayPal US · listed by 61 tracked vendors PayPal US Exa Labs · listed by 25 tracked vendors Exa Labs Aiven · listed by 22 tracked vendors Aiven Vultr · listed by 14 tracked vendors Vultr Wasabi · listed by 14 tracked vendors Wasabi DigitalOcean · listed by 89 tracked vendors DigitalOcean AssemblyAI · listed by 55 tracked vendors AssemblyAI Fireworks · listed by 54 tracked vendors Fireworks Bird · listed by 38 tracked vendors Bird LiveKit · listed by 32 tracked vendors LiveKit SolarWinds · listed by 27 tracked vendors SolarWinds 84codes · listed by 25 tracked vendors 84codes sparkpost · listed by 24 tracked vendors sparkpost Aiven · listed by 22 tracked vendors Aiven Telnyx · listed by 18 tracked vendors Telnyx Crisp · listed by 13 tracked vendors Crisp Figma · listed by 12 tracked vendors Figma Daytona · listed by 8 tracked vendors Daytona Featurebase · listed by 7 tracked vendors Featurebase Ahrefs · listed by 5 tracked vendors Ahrefs Workato · listed by 66 tracked vendors · incident: Salesforce Connector Performance Degradation, Sep 16 09:28 UTC Workato Akamai · listed by 46 tracked vendors · incident: Case Ticketing Issue, Sep 16 10:51 UTC Akamai Apollo · listed by 33 tracked vendors · incident: Salesforce Service Disruption, Sep 16 11:00 UTC Apollo Bitbucket · listed by 11 tracked vendors · incident: Delays with Bitbucket Pipelines Execution, Sep 16 09:32 UTC Bitbucket Smartsheet · listed by 11 tracked vendors · incident: Salesforce connector is experiencing intermittent issues, Sep 16 10:36 UTC Smartsheet DevRev · listed by 5 tracked vendors · incident: Web App and Computer Access Issues (US-East), Sep 16 09:30 UTC DevRev InfluxData · listed by 2 tracked vendors · incident: Query performance degradation in Azure Westeurope., Sep 16 10:08 UTC InfluxData Teamtailor · listed by 2 tracked vendors · incident: Intermittent availability issue, Sep 16 09:35 UTC Teamtailor Lovable · listed by 1 tracked vendor · incident: Builds failing for some users, Sep 16 11:47 UTC Lovable Signicat · listed by 1 tracked vendor · incident: Degraded performance - VideoID, Sep 16 11:08 UTC Signicat Spendesk · listed by 0 tracked vendors · incident: International Transfers feature is unavailable for affected EEA customers, Sep 16 10:05 UTC Spendesk Microsoft · listed by 739 tracked vendors Microsoft Zendesk · listed by 385 tracked vendors Zendesk Intercom · listed by 364 tracked vendors Intercom Atlassian · listed by 301 tracked vendors Atlassian Okta · listed by 278 tracked vendors Okta Mailgun · listed by 242 tracked vendors Mailgun GitHub · listed by 207 tracked vendors GitHub Vercel · listed by 171 tracked vendors Vercel Fivetran · listed by 147 tracked vendors Fivetran + 6 more+ 75 more+ 295 more

Incidents starting 30 min before to 2 h after

Twilio subprocessor of DigitalOcean SMS Delivery Delays from Twilio to Airtel India ↗ minor −8 min 4 h 58 min
SendGrid subprocessor of DigitalOcean SMS Delivery Delays from Twilio to Airtel India ↗ minor −8 min 4 h 58 min
Stripe subprocessor of DigitalOcean Stripe Support Systems issue ↗ no impact stated +17 min 7 h 4 min
Supabase lists ConfigCat (2 hops) Edge Function Latency ↗ minor −24 min 3 h 2 min
Workato lists sparkpost (2 hops) Salesforce Connector Performance Degradation ↗ minor −20 min 7 h 52 min
DevRev lists LiveKit (2 hops) Web App and Computer Access Issues (US-East) ↗ minor −18 min 50 min
Bitbucket lists Bird (2 hops) Delays with Bitbucket Pipelines Execution ↗ minor −16 min 43 min
Teamtailor lists AssemblyAI (2 hops) Intermittent availability issue ↗ no impact stated −13 min —
Spendesk lists Bird (2 hops) International Transfers feature is unavailable for affected EEA customers ↗ critical +18 min 22 h
InfluxData lists SolarWinds (2 hops) Query performance degradation in Azure Westeurope. ↗ minor +20 min 6 h 48 min
Smartsheet lists Bird (2 hops) Salesforce connector is experiencing intermittent issues ↗ major +48 min 10 h 26 min
Akamai lists Aiven (2 hops) Case Ticketing Issue ↗ minor +1 h 4 min 3 h 7 min
Apollo lists AssemblyAI (2 hops) Salesforce Service Disruption ↗ no impact stated +1 h 12 min —
Signicat lists 84codes (2 hops) Degraded performance - VideoID ↗ minor +1 h 20 min 15 min
Lovable lists Fireworks (2 hops) Builds failing for some users ↗ minor +1 h 59 min 22 min

Incidents

minor Amplitude Realtime Data Pipeline Delay Sep 17 20:05 1 h 10 min 141 718 1minor Conga Investigating Issue Impacting Sign Professional Sep 17 19:53 1 h 38 min 9 516 minor Vanta Vendor assessment product test failures Sep 17 19:37 9 h 23 min 106 269 major Red Hat Red Hat Partner Connect Maintenance Sep 17 19:35 2 days 8 933 major SonarSource Increased errors affecting analysis and CI Sep 17 19:22 45 min 3 no impact stated Hostinger· Hosting24 Emergency Server IN-1495 Maintenance Sep 17 19:06 17 min 1 major OpenAI Elevated errors affecting ChatGPT Work mode Sep 17 19:03 1 h 21 min 794 1,932 7minor Imperva [INC-1135] Service Degradation Causing Intermittent DNS Resolution Issues Sep 17 18:57 5 h 11 min 5 53 minor Twilio· SendGrid· Segment SMS Delivery Failures from a Subset of Twilio Long Codes to Orange and Tigo Democratic Republic of the Congo Sep 17 18:36 10 h 3 min 815 1,881 3no impact stated Broadcom Network and Web Path Events not displaying Sep 17 18:29 10 days 2 minor Avalara Avalara Cross Border Restrictions Service Degradation Sep 17 18:27 17 min 29 120 1major Discord Issue / Delay in establishing call connection Sep 17 18:18 2 h 21 min 14 111 1minor Qualtrics TextIQ issues in all regions Sep 17 18:00 1 h 12 min 19 229 major Astronomer Permissions silently dropped from custom roles Sep 17 17:54 3 h 56 min 5 68 minor Fireworks Service Degradation for Kimi K3 Fast Sep 17 17:50 1 min 54 1,375 minor Sinch Delivery Issue Congo D.R - Orange DRC Sep 17 17:28 5 h 15 min 28 1,163 3minor Lago Degraded performance on our API Sep 17 17:11 10 min 5 75 minor Klaviyo Flow sending delays Sep 17 17:10 2 h 35 min 7 8 minor Harness.io· OverOps Dashboard export and download APIs are currently facing issue. Sep 17 17:03 3 days 3 35 minor Ping Identity PingID - EU Geography - Degradation Sep 17 17:01 56 min 6 53 no impact stated Confluent Confluent Cloud Metrics API experienced elevated latency and error rates Sep 17 17:00 — 40 1,178 3major Nebius Compute services are partially unavailable for customers Sep 17 16:26 43 min 12 669 minor Kaseya Datto Networking - Datto Secure Edge - Users Can Experience Throttling Despite Remaining Below The Pooled Data Cap Sep 17 16:05 23 h 34 min 2 3 no impact stated Twilio· SendGrid· Segment 503 Errors When Calling Comms-API Sep 17 15:57 — 815 1,881 7major Elasticsearch AutoOps node metrics temporarily unavailable in some regions Sep 17 15:50 41 min 128 1,235 8no impact stated MaxMind Network degradation in us-east region Sep 17 15:50 26 h 49 min 25 118 1critical Infobip Pakistan - Portal login degradation and Customer Portal service intermittent Sep 17 15:31 2 h 24 min 21 177 1minor Notion· Notion Notion Calendar sign-in redirects on web Sep 17 15:25 20 h 35 min 37 161 minor Cursor Investigating service degradation — Cloud Agents and Automations Sep 17 15:20 4 h 44 min 9 28 minor Twilio· SendGrid· Segment MMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in United States Sep 17 15:11 5 h 14 min 815 1,881 8minor ngrok SSO session validation errors on dashboard.ngrok.com Sep 17 15:10 5 h 26 min 3 major SugarCRM Sugar Market US and Sugar Market EU are down Sep 17 15:05 9 min 1 minor Formstack· Intellistack Formstack Forms: Phone Number Field Sep 17 14:48 4 h 27 min 7 23 minor Asana Slow performance for a subset of Asana users Sep 17 14:36 36 min 29 255 no impact stated Broadcom CASB Gatelets Degraded Performance in the US Central Region Sep 17 14:34 17 h 25 min 2 1minor Notion· Notion Some connected content results unavailable in Notion AI Sep 17 14:07 3 days 37 161 minor Harness.io· OverOps DBDevOps Builds Failing intermittently Sep 17 14:00 31 h 29 min 3 35 major Automattic "Crowdsignal" is Down Sep 17 13:26 1 min 17 148 minor nylas [US/EU] Delayed Message Sync and 404 Errors for IMAP-Based Accounts Sep 17 12:31 2 h 27 min 28 153 major Cursor Investigating service degradation — Grok Bot Sep 17 12:30 2 h 4 min 9 28 major Plain Elevated Errors and Delays Sep 17 12:27 11 min 45 1,017 minor Telesign 2-Way service interruptions Brazil (BR) Sep 17 12:03 5 days 7 457 minor Sinch Services | Operator Services | Potential delay in delivery of MO, MT and DLR | TT#MNOC-65291 (MNOC-65292) Sep 17 11:46 28 h 8 min 28 1,163 major Anaplan Platform Alerts Sep 17 11:18 16 min 3 17 minor NinjaOne EU – Apple APNs Certificate Creation and Renewal Issues Sep 17 10:55 1 h 29 min 1 3 no impact stated Nebius Resuming IAM accounts is unavailable Sep 17 10:46 58 min 12 669 1minor Twilio· SendGrid· Segment MMS Delivery Delyas and Failures from a Subset Of Twilio Longcode to Optus Australia Sep 17 10:19 4 h 9 min 815 1,881 1major Matillion Some Maia runners failing to start (EU and US regions) Sep 17 10:09 10 min 2 14 major monday.com Issues with automations and integrations Sep 17 10:07 32 min 18 53 minor Imperva [INC-1134] Degradation of performance in Imperva Management Console Sep 17 09:45 33 min 5 53

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