Third Party Index

Upstream incidents

minor· DigitalOcean· · 11 h 21 min

Support Portal Service Disruption

Listed as a subprocessor by 89 tracked vendors · 404 within 2 hops · In window: 3 of its subprocessors · In window: 0 vendors listing it (12 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Stripe · listed by 713 tracked vendors · incident: Stripe Support Systems issue, Sep 16 10:05 UTC Stripe Twilio · listed by 480 tracked vendors · incident: SMS Delivery Delays from Twilio to Airtel India, Sep 16 09:40 UTC Twilio SendGrid · listed by 345 tracked vendors · incident: SMS Delivery Delays from Twilio to Airtel India, Sep 16 09:40 UTC SendGrid Amazon Web Services · listed by 1,525 tracked vendors Amazon Web Services Google Cloud · listed by 1,391 tracked vendors Google Cloud Cloudflare · listed by 599 tracked vendors Cloudflare MongoDB · listed by 230 tracked vendors MongoDB Mailchimp · listed by 107 tracked vendors Mailchimp Oracle · listed by 89 tracked vendors Oracle PayPal US · listed by 61 tracked vendors PayPal US Exa Labs · listed by 25 tracked vendors Exa Labs Aiven · listed by 22 tracked vendors Aiven Vultr · listed by 14 tracked vendors Vultr Wasabi · listed by 14 tracked vendors Wasabi DigitalOcean · listed by 89 tracked vendors DigitalOcean AssemblyAI · listed by 55 tracked vendors AssemblyAI Fireworks · listed by 54 tracked vendors Fireworks Bird · listed by 38 tracked vendors Bird LiveKit · listed by 32 tracked vendors LiveKit SolarWinds · listed by 27 tracked vendors SolarWinds 84codes · listed by 25 tracked vendors 84codes sparkpost · listed by 24 tracked vendors sparkpost Aiven · listed by 22 tracked vendors Aiven Telnyx · listed by 18 tracked vendors Telnyx Crisp · listed by 13 tracked vendors Crisp Figma · listed by 12 tracked vendors Figma Daytona · listed by 8 tracked vendors Daytona Featurebase · listed by 7 tracked vendors Featurebase Ahrefs · listed by 5 tracked vendors Ahrefs Workato · listed by 66 tracked vendors · incident: Salesforce Connector Performance Degradation, Sep 16 09:28 UTC Workato Akamai · listed by 46 tracked vendors · incident: Case Ticketing Issue, Sep 16 10:51 UTC Akamai Apollo · listed by 33 tracked vendors · incident: Salesforce Service Disruption, Sep 16 11:00 UTC Apollo Bitbucket · listed by 11 tracked vendors · incident: Delays with Bitbucket Pipelines Execution, Sep 16 09:32 UTC Bitbucket Smartsheet · listed by 11 tracked vendors · incident: Salesforce connector is experiencing intermittent issues, Sep 16 10:36 UTC Smartsheet DevRev · listed by 5 tracked vendors · incident: Web App and Computer Access Issues (US-East), Sep 16 09:30 UTC DevRev InfluxData · listed by 2 tracked vendors · incident: Query performance degradation in Azure Westeurope., Sep 16 10:08 UTC InfluxData Teamtailor · listed by 2 tracked vendors · incident: Intermittent availability issue, Sep 16 09:35 UTC Teamtailor Lovable · listed by 1 tracked vendor · incident: Builds failing for some users, Sep 16 11:47 UTC Lovable Signicat · listed by 1 tracked vendor · incident: Degraded performance - VideoID, Sep 16 11:08 UTC Signicat Spendesk · listed by 0 tracked vendors · incident: International Transfers feature is unavailable for affected EEA customers, Sep 16 10:05 UTC Spendesk Microsoft · listed by 739 tracked vendors Microsoft Zendesk · listed by 385 tracked vendors Zendesk Intercom · listed by 364 tracked vendors Intercom Atlassian · listed by 301 tracked vendors Atlassian Okta · listed by 278 tracked vendors Okta Mailgun · listed by 242 tracked vendors Mailgun GitHub · listed by 207 tracked vendors GitHub Vercel · listed by 171 tracked vendors Vercel Fivetran · listed by 147 tracked vendors Fivetran + 6 more+ 75 more+ 295 more

Incidents starting 30 min before to 2 h after

Twilio subprocessor of DigitalOcean SMS Delivery Delays from Twilio to Airtel India ↗ minor −8 min 4 h 58 min
SendGrid subprocessor of DigitalOcean SMS Delivery Delays from Twilio to Airtel India ↗ minor −8 min 4 h 58 min
Stripe subprocessor of DigitalOcean Stripe Support Systems issue ↗ no impact stated +17 min 7 h 4 min
Supabase lists ConfigCat (2 hops) Edge Function Latency ↗ minor −24 min 3 h 2 min
Workato lists sparkpost (2 hops) Salesforce Connector Performance Degradation ↗ minor −20 min 7 h 52 min
DevRev lists LiveKit (2 hops) Web App and Computer Access Issues (US-East) ↗ minor −18 min 50 min
Bitbucket lists Bird (2 hops) Delays with Bitbucket Pipelines Execution ↗ minor −16 min 43 min
Teamtailor lists AssemblyAI (2 hops) Intermittent availability issue ↗ no impact stated −13 min —
Spendesk lists Bird (2 hops) International Transfers feature is unavailable for affected EEA customers ↗ critical +18 min 22 h
InfluxData lists SolarWinds (2 hops) Query performance degradation in Azure Westeurope. ↗ minor +20 min 6 h 48 min
Smartsheet lists Bird (2 hops) Salesforce connector is experiencing intermittent issues ↗ major +48 min 10 h 26 min
Akamai lists Aiven (2 hops) Case Ticketing Issue ↗ minor +1 h 4 min 3 h 7 min
Apollo lists AssemblyAI (2 hops) Salesforce Service Disruption ↗ no impact stated +1 h 12 min —
Signicat lists 84codes (2 hops) Degraded performance - VideoID ↗ minor +1 h 20 min 15 min
Lovable lists Fireworks (2 hops) Builds failing for some users ↗ minor +1 h 59 min 22 min

Incidents

major GitHub Degradation with Gemini 3.8 Flash Sep 16 07:20 10 h 27 min 207 1,172 2minor Supabase Auth Service Outage Sep 16 07:17 2 h 16 min 67 447 1minor Twilio· SendGrid· Segment SMS Delivery Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Peru Sep 16 07:07 6 h 9 min 815 1,881 6no impact stated Tailscale Iru (formerly Kandji) device posture integration failure Sep 16 06:43 2 h 12 min 5 108 minor Scaleway [INSTANCE][FR-PAR-2] Outbound connectivity issues Sep 16 06:22 1 h 35 min 22 354 major Canonical "launchpad.net" is Down Sep 16 06:17 30 min 1 1,391 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Etisalat Egypt Sep 16 06:15 6 h 21 min 815 1,881 3major AfterShip Carrier bring is unstable - Start Time - 2026/09/16 05:53 UTC - End Time - 2026/09/17 05:32 UTC Sep 16 05:53 23 h 39 min 2 no impact stated Bandwidth Bandwidth Local Market Impairment - 920 - New Haven, CT Sep 16 05:35 4 h 50 min 12 66 minor Telesign 2-Way service interruptions Colombia (CO) Sep 16 04:56 2 h 56 min 7 457 major Canonical "Landscape" is Down Sep 16 04:50 21 min 1 1,391 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Tigo Paraguay Sep 16 04:49 6 h 27 min 815 1,881 1minor Sinch Delivery Issue Paraguay - Tigo Sep 16 04:18 3 h 2 min 29 1,163 3no impact stated Bandwidth Bandwidth Local Market Impairment - 234 - Pittsburgh, PA Sep 16 04:16 10 h 54 min 12 66 minor Harness.io· OverOps IACM Module Registry timeouts Sep 16 04:13 12 h 31 min 3 35 minor Zoom Service Degradation Affecting Zoom Phone Outbound Calls in China Region Sep 16 04:00 35 min 182 1,007 minor Twilio· SendGrid· Segment SMS Delivery Failures from Twilio to Vivo Brazil Sep 16 03:32 6 h 12 min 815 1,881 4no impact stated Vercel Invoice Generation Paused Sep 16 03:21 — 171 801 minor Reducto Partial degradation of Parse for requests with embed_pdf_metadata Sep 16 02:59 — 10 145 minor Twilio· SendGrid· Segment MMS Delivery Delays from a Subset of Twilio Long Codes to Freedom and Rogers Wireless Canada Sep 16 02:43 4 h 50 min 815 1,881 4minor FingerprintPro Ingress endpoint degradations Sep 16 01:17 3 min 2 3 minor Qualys IN Platform 1: Qualys UI Login Impacted Intermittently [IM-12868] Sep 16 00:22 16 h 18 min 6 21 no impact stated New Relic Data Irregularities for EU Region Sep 16 00:14 1 min 91 395 1no impact stated People Data Labs Elevated API error rate Sep 16 00:00 — 10 30 major Confluent Multiple Confluent Cloud services are in a degraded state - All regions Sep 15 23:59 1 h 22 min 40 1,178 1major OpenAI Elevated errors with gpt-image-2.5-flare Sep 15 23:50 40 min 794 1,932 no impact stated CoreWeave Dedicated Inference: errors creating and updating deployments Sep 15 23:38 3 h 11 min 12 1,110 1major Flexera Flexera - EU - Policies/Automation Unavailable Sep 15 23:05 9 h 19 min 1 no impact stated Maven AGI Smart Relay Outage Sep 15 22:30 — 4 27 minor Luma AI Ray2 Flash service degraded Sep 15 22:00 2 h 2 48 minor Telnyx SMS Delivery — Encoding Issues on Outbound Messages to T-Mobile Sep 15 21:57 2 days 18 213 minor Cursor Investigating service degradation Sep 15 21:26 34 min 9 28 critical Bandwidth Bandwidth Local Market Impairment - 949 - Fayetteville, NC Sep 15 20:13 20 h 59 min 12 66 major Brex Transaction statuses on your Accounting pages may be out of date, causing some transactions to appear in the wrong tab. Sep 15 20:12 3 h 7 min 1 9 no impact stated Twilio· SendGrid· Segment Inbound SIP Calls With OPUS Codec Only Blocked Sep 15 20:09 2 h 51 min 815 1,881 3minor Salesloft CRM Sync Delays (Monitoring) Sep 15 19:38 43 h 57 min 32 196 minor APPZEN Delays in Invoice Processing — Autonomous AP Sep 15 19:24 6 h 7 min 1 major Canonical "lists.ubuntu.com" is Down Sep 15 19:12 12 min 1 1,391 minor GitHub Disruption with some GitHub services Sep 15 19:11 49 min 207 1,172 1minor ClickHouse ClickPipes failing on Kinesis in AWS us-east-1 Sep 15 18:57 29 h 45 min 132 1,406 3no impact stated Bullhorn Bullhorn ATS - Payable Charges list view filters not returning results Sep 15 18:52 2 h 25 min 2 3 minor Bandwidth Bandwidth App Incident - IP Adding Sep 15 18:51 1 h 54 min 12 66 no impact stated Worldpay INC0651469 - We are aware of potential issues with a Third Party 3DSecure Authentication provider. Sep 15 18:47 38 min 10 55 minor Meltwater Media Relations - Delayed Outreach Sep 15 18:33 23 h 33 min 1 no impact stated Zoom Service Degradation Affecting Zoom Whiteboard Sep 15 18:22 14 min 182 1,007 minor FreedomPay Alert: Visa Cardinal Commerce 3D Secure Processing Issues Sep 15 18:11 25 min 3 714 no impact stated Plaid Transaction Updates Delayed Sep 15 17:56 6 h 27 min 15 34 minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Toll-Free Numbers to Videotron Canada Sep 15 17:56 4 h 16 min 815 1,881 7minor Decagon Voice & Chat Service Disruption Sep 15 17:36 57 min 3 53 major Chili Piper Gong connectivity issues Sep 15 17:27 23 h 53 min 20 113

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