Third Party Index

Upstream incidents

minor· DigitalOcean· · 11 h 21 min

Support Portal Service Disruption

Listed as a subprocessor by 90 tracked vendors · 412 within 2 hops · In window: 3 of its subprocessors · In window: 0 vendors listing it (12 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Stripe · listed by 725 tracked vendors · incident: Stripe Support Systems issue, Sep 16 10:05 UTC Stripe Twilio · listed by 485 tracked vendors · incident: SMS Delivery Delays from Twilio to Airtel India, Sep 16 09:40 UTC Twilio SendGrid · listed by 350 tracked vendors · incident: SMS Delivery Delays from Twilio to Airtel India, Sep 16 09:40 UTC SendGrid Amazon Web Services · listed by 1,552 tracked vendors Amazon Web Services Google Cloud · listed by 1,418 tracked vendors Google Cloud Cloudflare · listed by 606 tracked vendors Cloudflare MongoDB · listed by 232 tracked vendors MongoDB Mailchimp · listed by 109 tracked vendors Mailchimp Oracle · listed by 89 tracked vendors Oracle PayPal US · listed by 63 tracked vendors PayPal US Exa Labs · listed by 25 tracked vendors Exa Labs Aiven · listed by 22 tracked vendors Aiven Vultr · listed by 14 tracked vendors Vultr Wasabi · listed by 14 tracked vendors Wasabi DigitalOcean · listed by 90 tracked vendors DigitalOcean AssemblyAI · listed by 55 tracked vendors AssemblyAI Fireworks · listed by 54 tracked vendors Fireworks Bird · listed by 40 tracked vendors Bird LiveKit · listed by 33 tracked vendors LiveKit SolarWinds · listed by 27 tracked vendors SolarWinds 84codes · listed by 25 tracked vendors 84codes sparkpost · listed by 25 tracked vendors sparkpost Aiven · listed by 22 tracked vendors Aiven Telnyx · listed by 18 tracked vendors Telnyx Crisp · listed by 13 tracked vendors Crisp Figma · listed by 12 tracked vendors Figma Daytona · listed by 8 tracked vendors Daytona Featurebase · listed by 8 tracked vendors Featurebase Ahrefs · listed by 5 tracked vendors Ahrefs Workato · listed by 68 tracked vendors · incident: Salesforce Connector Performance Degradation, Sep 16 09:28 UTC Workato Akamai · listed by 46 tracked vendors · incident: Case Ticketing Issue, Sep 16 10:51 UTC Akamai Apollo · listed by 34 tracked vendors · incident: Salesforce Service Disruption, Sep 16 11:00 UTC Apollo Bitbucket · listed by 11 tracked vendors · incident: Delays with Bitbucket Pipelines Execution, Sep 16 09:32 UTC Bitbucket Smartsheet · listed by 11 tracked vendors · incident: Salesforce connector is experiencing intermittent issues, Sep 16 10:36 UTC Smartsheet DevRev · listed by 5 tracked vendors · incident: Web App and Computer Access Issues (US-East), Sep 16 09:30 UTC DevRev InfluxData · listed by 2 tracked vendors · incident: Query performance degradation in Azure Westeurope., Sep 16 10:08 UTC InfluxData Teamtailor · listed by 2 tracked vendors · incident: Intermittent availability issue, Sep 16 09:35 UTC Teamtailor Lovable · listed by 1 tracked vendor · incident: Builds failing for some users, Sep 16 11:47 UTC Lovable Signicat · listed by 1 tracked vendor · incident: Degraded performance - VideoID, Sep 16 11:08 UTC Signicat Spendesk · listed by 0 tracked vendors · incident: International Transfers feature is unavailable for affected EEA customers, Sep 16 10:05 UTC Spendesk Microsoft · listed by 750 tracked vendors Microsoft Zendesk · listed by 391 tracked vendors Zendesk Intercom · listed by 374 tracked vendors Intercom Atlassian · listed by 305 tracked vendors Atlassian Okta · listed by 281 tracked vendors Okta Mailgun · listed by 244 tracked vendors Mailgun GitHub · listed by 210 tracked vendors GitHub Vercel · listed by 172 tracked vendors Vercel Fivetran · listed by 148 tracked vendors Fivetran + 6 more+ 76 more+ 302 more

Incidents starting 30 min before to 2 h after

Twilio subprocessor of DigitalOcean SMS Delivery Delays from Twilio to Airtel India ↗ minor −8 min 4 h 58 min
SendGrid subprocessor of DigitalOcean SMS Delivery Delays from Twilio to Airtel India ↗ minor −8 min 4 h 58 min
Stripe subprocessor of DigitalOcean Stripe Support Systems issue ↗ no impact stated +17 min 7 h 4 min
Supabase lists ConfigCat (2 hops) Edge Function Latency ↗ minor −24 min 3 h 2 min
Workato lists sparkpost (2 hops) Salesforce Connector Performance Degradation ↗ minor −20 min 7 h 52 min
DevRev lists LiveKit (2 hops) Web App and Computer Access Issues (US-East) ↗ minor −18 min 50 min
Bitbucket lists Bird (2 hops) Delays with Bitbucket Pipelines Execution ↗ minor −16 min 43 min
Teamtailor lists AssemblyAI (2 hops) Intermittent availability issue ↗ no impact stated −13 min —
Spendesk lists Bird (2 hops) International Transfers feature is unavailable for affected EEA customers ↗ critical +18 min 22 h
InfluxData lists SolarWinds (2 hops) Query performance degradation in Azure Westeurope. ↗ minor +20 min 6 h 48 min
Smartsheet lists Bird (2 hops) Salesforce connector is experiencing intermittent issues ↗ major +48 min 10 h 26 min
Akamai lists Aiven (2 hops) Case Ticketing Issue ↗ minor +1 h 4 min 3 h 7 min
Apollo lists AssemblyAI (2 hops) Salesforce Service Disruption ↗ no impact stated +1 h 12 min —
Signicat lists 84codes (2 hops) Degraded performance - VideoID ↗ minor +1 h 20 min 15 min
Lovable lists Fireworks (2 hops) Builds failing for some users ↗ minor +1 h 59 min 22 min

Incidents

minor Socure [Sev3] Increased Latency with Sigma Fraud and Synthetic Sep 16 09:39 33 min 3 15 1minor WithSecure™ Partner Portal and eService access disruption due to third-party service incident Sep 16 09:36 3 h 51 min 2 521 no impact stated Teamtailor Intermittent availability issue Sep 16 09:35 — 2 3 no impact stated Apptio Salesforce Outage – Support Case Access Impacted Sep 16 09:34 6 h 41 min 1 minor Bitbucket Delays with Bitbucket Pipelines Execution Sep 16 09:32 43 min 11 14 minor DevRev Web App and Computer Access Issues (US-East) Sep 16 09:30 50 min 5 100 minor Workato Salesforce Connector Performance Degradation Sep 16 09:28 7 h 52 min 68 720 2no impact stated Rapid7 Rapid7 Customer Portal Degradation Sep 16 09:27 7 h 3 min 8 29 minor Supabase Edge Function Latency Sep 16 09:24 3 h 2 min 68 454 1minor Gong Gong CRM is currently affected by a service disruption at Salesforce Sep 16 09:24 12 h 40 min 97 509 2minor Ping Identity Customer Support Portal degraded performance Sep 16 09:20 4 h 41 min 6 53 1critical Braze Braze Support Services Outage Sep 16 09:17 6 h 51 min 19 42 1critical BigCommerce Contact Center System Outage Sep 16 09:15 6 h 27 min 1 minor UiPath Multiple Region- Uipath Customer Portal - Degraded Performance Sep 16 09:14 8 h 31 min 2 12 1major MongoDB Support Portal Outage Sep 16 09:06 6 h 24 min 232 1,457 8major Kaseya [KaseyaOne & Kaseya Store] Salesforce Global Service Disrution Impacting KaseyaOne and Kaseya Store Services Sep 16 09:06 6 h 14 min 2 3 minor Flexera Flexera Community- Service unavailable Sep 16 09:04 25 h 57 min 1 no impact stated Telesign Possible Delays in Service Response Sep 16 08:58 23 h 36 min 8 464 1minor Gearset Salesforce service disruption affecting multiple instances Sep 16 08:55 9 h 57 min 2 3 minor Instructure Due to an incident impacting our external service provider (Salesforce), we are currently experiencing issues with our Instructure Support communication channels. Sep 16 08:52 6 h 37 min 2 4 major Xero Global: Salesforce is currently experiencing a major service disruption impacting multiple instances across all regions, we're aware that some customers are currently unable to raise cases, contact support, use in-app help or access Xero Central Sep 16 08:49 6 h 23 min 32 107 major Lyyti Support services disruption Sep 16 08:44 4 h 18 min 1 1major Lovable Previews and builds failing to start Sep 16 08:42 25 min 1 major Bullhorn Salesforce Outage - Performance and Connection Issues Sep 16 08:42 11 h 30 min 2 3 minor Signicat Degraded performance - Signicat Dashboard Sep 16 08:36 2 h 3 min 1 minor Optimizely Delay of E-Mails Submitted via SMTP API Sep 16 08:33 23 min 5 14 minor Exact All products - Support portal unavailable (Global) Sep 16 08:28 21 h 23 min 1 2 minor Cursor Investigating service degradation Sep 16 08:03 39 min 10 29 1minor PagerDuty Issue Identified - Notification message Sep 16 07:59 11 min 36 234 minor Qualys AE Platform 1: Qualys UI Login issue with MFA enabled user [IM-12869] Sep 16 07:39 16 min 6 21 major GitHub Degradation with Gemini 3.8 Flash Sep 16 07:20 10 h 27 min 210 1,188 2minor Supabase Auth Service Outage Sep 16 07:17 2 h 16 min 68 454 1minor Twilio· SendGrid· Segment SMS Delivery Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Peru Sep 16 07:07 6 h 9 min 828 1,916 6no impact stated Tailscale Iru (formerly Kandji) device posture integration failure Sep 16 06:43 2 h 12 min 5 111 minor Scaleway [INSTANCE][FR-PAR-2] Outbound connectivity issues Sep 16 06:22 1 h 35 min 23 359 major Canonical "launchpad.net" is Down Sep 16 06:17 30 min 1 1,418 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Etisalat Egypt Sep 16 06:15 6 h 21 min 828 1,916 3major AfterShip Carrier bring is unstable - Start Time - 2026/09/16 05:53 UTC - End Time - 2026/09/17 05:32 UTC Sep 16 05:53 23 h 39 min 2 no impact stated Bandwidth Bandwidth Local Market Impairment - 920 - New Haven, CT Sep 16 05:35 4 h 50 min 13 68 minor Telesign 2-Way service interruptions Colombia (CO) Sep 16 04:56 2 h 56 min 8 464 major Canonical "Landscape" is Down Sep 16 04:50 21 min 1 1,418 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Tigo Paraguay Sep 16 04:49 6 h 27 min 828 1,916 1minor Sinch Delivery Issue Paraguay - Tigo Sep 16 04:18 3 h 2 min 29 1,181 3no impact stated Bandwidth Bandwidth Local Market Impairment - 234 - Pittsburgh, PA Sep 16 04:16 10 h 54 min 13 68 minor Harness.io· OverOps IACM Module Registry timeouts Sep 16 04:13 12 h 31 min 3 36 minor Zoom Service Degradation Affecting Zoom Phone Outbound Calls in China Region Sep 16 04:00 35 min 186 1,021 minor Twilio· SendGrid· Segment SMS Delivery Failures from Twilio to Vivo Brazil Sep 16 03:32 6 h 12 min 828 1,916 4no impact stated Vercel Invoice Generation Paused Sep 16 03:21 — 172 811 minor Reducto Partial degradation of Parse for requests with embed_pdf_metadata Sep 16 02:59 — 10 146 minor Twilio· SendGrid· Segment MMS Delivery Delays from a Subset of Twilio Long Codes to Freedom and Rogers Wireless Canada Sep 16 02:43 4 h 50 min 828 1,916 4

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