Third Party Index

Arctic Wolf

arcticwolf.com

Subprocessors

29 third parties, 7 affiliates. CSV · Atom

NamePurposeLocationListed since
Abnormal AI, Inc. Email Security
Amazon Artificial Intelligence; Product Research & Development; Data Center & Hosting
Anthropic PBC AIAI-enabled functionality; Product Research & Development
Atlassian Internal Ticketing; Internal work tracking & procedures
BlackBerry, Ltd. Acquisition transition assistance
Box.com Cloud file hosting
Catamorphic, Co. (dba LaunchDarkly) Feature Flags
Databricks Data Warehouse Storage, Management, and Analysis with AI enabled functionality; Data analytics with AI enabled functionality
Egnyte Corporate data repository; Secure File Transfer; Secure File Transfer
Functional Software Error Logging
Github Code and Configuration Repository
Google, Inc. AI-enabled functionality; Data Center & Hosting; Email and other office applications
IDP LLC (dba IPInfo) Geo IP Address Look Up Service
Intercom, Inc. Feature Flags
Microsoft Corporate Data Repository; Data Center and Hosting; Email and other office applications with AI enabled features
Mimecast Email Security
Okta User Authentication
Pager Duty Paging tool for ticket escalations
Pendo.io User Experience Metrics
Pusher Limited WebSocket Support
Raintank Inc. (dba Grafana Labs) Logging, Data Aggregation, Visualization
Salesforce Customer and Internal Collaboration and Messaging
Spur IP intelligence and enrichment services
Twilio Email transactions
US Signal (formerly OneNeck) Data Center and Hardware Hosting
Wiz, Inc. Enhancement of internal cloud native threat detection, vulnerability analysis, and risk prioritization
Workato, Inc. Integration and Workflow Automation
Zendesk Product ticketing system
Zoom Video Communications Communication Platform
Arctic Wolf affiliates (7)
NamePurposeLocationListed since
Arctic Wolf Networks Australia Pty Ltd Security Services, Customer Success Management, Research & DevelopmentAustralia
Arctic Wolf Networks Canada, Inc. Security Services, Customer Success Management, Research & Development, GTO, Product Management, Information TechnologyCanada
Arctic Wolf Networks Germany GmbH Security Services, GTO, Customer Success Management, Research & DevelopmentGermany
Arctic Wolf Networks India Private Ltd Security Services, Research & Development, GTO, Information Technology, Product ManagementIndia
Arctic Wolf Networks Ireland Limited Security Services, Customer Success Management, Research & Development, GTO, Product ManagementIreland
Arctic Wolf Networks Japan G.K. Security ServicesJapan
Arctic Wolf Networks UK LTD Security Services, Customer Success Management, Information Technology, GTO, Research & Development, Product ManagementUK

Compliance

Certified

Certifications as Arctic Wolf's trust center lists them; reports are usually shared on request (evidence)

Service status

Jul 4: no incident reportedJul 5: no incident reportedJul 6: no incident reportedJul 7: no incident reportedJul 8: no incident reportedJul 9: no incident reportedJul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: no incident reportedJul 16: 1 incident (1 critical)Jul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: 1 incident (1 major)Jul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: 1 incident (1 critical)Aug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: 1 incident (1 major)Aug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: 1 incident (1 minor)Aug 25: no incident reportedAug 26: 1 incident (1 critical)Aug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: 1 incident (1 critical)Sep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reported

90 days agotoday

  • 7 incidents in 90 days
  • 6 major or critical
  • 24 h typical time to resolve
  • 30 h 49 min longest major
BeganIncidentImpactLasted
Unified Portal Inaccessible Globallycritical6 h 23 min
Incident view affected within Aurora Endpoint Defense Consolecritical24 h
Aurora Endpoint Console - Subset of fields experiencing a parsing errorminor3 days
EU Trend Vision One Cloud Sensors unavailablemajor30 h 49 min
ESET Sensor Connectivity Issuecritical24 h 28 min
Cloud Sensor Ingestion Delaysmajor18 h 59 min
View to subset of Arctic Wolf tickets impactedcritical4 h 10 min
Intermittent log in errors for Aurora EDR in some regionsminor3 h 36 min

Incidents per month

0 2 4 Feb 2026: 2 incidents (1 critical, 1 minor) · partial: our history begins Feb 14 · typical time to resolve 3 h 36 min Mar 2026: 0 incidents Apr 2026: 0 incidents May 2026: 0 incidents Jun 2026: 0 incidents Jul 2026: 2 incidents (1 critical, 1 major) · typical time to resolve 18 h 59 min Aug 2026: 4 incidents (2 critical, 1 major, 1 minor) · typical time to resolve 30 h 49 min Sep 2026: 1 incident (1 critical) · typical time to resolve 6 h 23 min Oct 2026: 0 incidents Feb 2026Mar Apr May Jun Jul Aug Sep Oct

critical major minor no impact stated before or partly before our history

Components affected

ComponentIncidents
Managed Detection and Response-Sensor Infrastructure3
Portal-Documentation & Support Portal2
Aurora Endpoint1
Managed Detection and Response-Event Processing1
Portal-Data Explorer1
Portal-Log Search1

As Arctic Wolf's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

Rating badge for Arctic Wolf's site

Arctic Wolf transparency rating

It updates with the rating.

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