Assent

assent.com

Assent declares 34 subprocessors in its subprocessor list, which we last checked on Oct 26, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. No published changes since we first read it on Oct 13, 2026.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

34 third parties.

NamePurposeLocationListed since
3CX Phone-based customer support.Germany
84Codes (RabbitMQ) Platform messaging and workflow management.Sweden
Amazon Web Services (AWS) Cloud hosting, infrastructure, security, monitoring, and AI model provision.United States, Canada, and/or Germany
Anthropic (Claude) AIAI models for document review, summarization, and analysis.United States; Ireland
Atlassian (Jira) Customer support, issue tracking, defect escalation, and engineering support.; Issue tracking, defect escalation, and engineering support.United States
Clueso Content creation from video/audio (training and enablement).United States
DBT Labs Data transformation and modeling for reporting and analytics.United States; Ireland
Docebo Learning management system (LMS) for Assent University training.United States; Canada; Ireland
Encora Customer integration support and data-transfer pipelines.United States; India; Poland; Mexico; Costa Rica
Epoch Access enablement for EUDR module.England
FiveTran Automated data pipeline support where used for customer data ingestion or synchronization.United States
Forethought AI-enabled customer support (chatbot, automation, and assistance).United States
Forward Earth Access enablement for CBAM module.Germany; France; Netherlands
Goldcast Webinar delivery, event registration, attendance tracking, and webinar communications.United States; Germany; Ireland; Netherlands
Google (Workspace) AICustomer support and implementation communications and documentation.; Support communications, documentation, and approved AI workflows (Gemini).United States; Belgium; Finland; Ireland; Netherlands; Singapore; Taiwan
Kense Informatie Management B.V. Customer integration support and data-transfer pipelines.Germany
Microsoft Cloud hosting and infrastructure for iPoint Solutions.Germany; Ireland; Netherlands
Moody’s Beneficial ownership, corporate screening, and supplier risk intelligence (ESS module).United States
NashTech Software development, technical support, and troubleshooting for iPoint Solutions.Germany; Vietnam
New Relic Platform monitoring, diagnostics, and troubleshooting.United States; Ireland
Onclusive Adverse media screening and monitoring (ESS module).United States; India
OpenAI (ChatGPT Enterprise) AISupport for reports, translations, data comparison, troubleshooting, and document analysis.United States
Oracle Cloud hosting, database infrastructure, and data storage for iPoint Solutions.Germany; Japan; United States; India
Pendo In-product notices, product guidance, support widget functionality, and release communications.United States
RingCentral Phone-based platform and managed service support.United States; Switzerland; Netherlands
Salesforce (Service Cloud) Dashboarding, visualization, and customer reporting.; Support ticket management, communications, and issue tracking.United States; United States; Germany; Ireland
Sigma Dashboarding, visualization, customer reporting, and AI-enabled data analysis.United States; Canada
Sigma Computing Dashboarding, visualization, and customer reporting.United States; Canada
Snowflake Cloud data platform supporting data storage, processing, analytics, and reporting.; Support for reports, managed services, and data exports.United States; Ireland
Transition Technologies PSC Customer integration support and data-transfer pipelines.United States; Poland; Canada
Trend Micro Security monitoring, vulnerability management, and incident detection.United States
Vimeo Hosting/sharing of webinar and training video content.United States
YuzeData Customer integration support, bi-directional data transfers, synchronization, and data structuring.United States
Zoom Virtual meetings (implementation checkpoints and training sessions).United States; Germany; Netherlands

Web TechnologiesCSV · Atom

Assent's homepage made 401 requests to 38 domains, 23 services controlled by another company, and 1 domain not identified.

Analytics (7): Cloudflare, Wingify, ZoomInfo, LinkedIn, Meta, G2.com, MouseflowAdvertising (5): Google Cloud, Microsoft, Amazon, Metadata; usually detected as Advertising: XandrLive chat (3): Salesloft, Qualified.com, Inc.; usually detected as Live chat: SalesforceMarketing automation (2): 6Sense Insights, Inc., OptinMonsterCookie compliance (1): OneTrustOther (5): Customer data platform: RudderStack; usually detected as Issue trackers: Sentry; reviewed as RUM: New Relic; Reviews: Gartner, Inc.; reviewed as Video players: Vimeo

23 third parties by category: Analytics 7Advertising 5Live chat 3Marketing automation 2Cookie compliance 1Other 5

Third parties 23 · 269 requests
Salesloft Drift 9% of the page's requests 37
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Tag Manager reCAPTCHA 8% of the page's requests 34
Cloudflare Cloudflare Browser Insights FancyBox 3.5.7 cdnjs 8% of the page's requests 32
Qualified.com, Inc. Qualified 8% of the page's requests 31
Gartner, Inc. Gartner Peer Insights 7% of the page's requests 28
6Sense Insights, Inc. 6sense 5% of the page's requests 19
Vimeosubprocessor vimeo.com 4% of the page's requests 15
OneTrust OneTrust 3% of the page's requests 12
Wingify VWO 3% of the page's requests 12
Microsoftsubprocessor Microsoft Advertising 3% of the page's requests 11
ZoomInfo Zoominfo 3% of the page's requests 11
New Relicsubprocessor nr-data.net, newrelic.com 2% of the page's requests 8
LinkedIn Linkedin Insight Tag <1% of the page's requests 3
Meta Facebook Pixel 2.9.419 <1% of the page's requests 3
OptinMonster OptinMonster <1% of the page's requests 3
G2.com G2 Track Your Prospects <1% of the page's requests 2
Salesforcesubprocessor pardot.com <1% of the page's requests 2
Amazon Amazon Advertising <1% of the page's requests 1
Metadata Metadata.io <1% of the page's requests 1
Mouseflow Mouse Flow <1% of the page's requests 1
RudderStack Rudderstack <1% of the page's requests 1
Sentry sentry.io <1% of the page's requests 1
Xandr adnxs.com <1% of the page's requests 1
Unknown 1 · 2 requests

revsure.cloud

First party 1 · 130 requests
Assent Fastly GSAP 3.14.2 Google Font API HSTS LazySizes MariaDB Max Mega Menu MediaElement.js 4.2.17 Microsoft Clarity MySQL New Relic Nginx Open Graph PHP Pantheon Priority Hints Salesforce Salesforce Marketing Cloud Account Engagement Select2 Sentry Twitter Emoji (Twemoji) Varnish Vimeo WPML 4.9.5 WordPress 7.1 WordPress Block Editor Yoast SEO 27.9 Yoast SEO Premium 26.6 core-js 3.48.0 jQuery 3.7.1 jQuery Migrate 3.4.1 32% of the page's requests 130

14 tracked companies loaded by the homepage are not in Assent's subprocessor list. A website can use a service without it processing customer data.

ComplianceCSV · Atom

Certified

Certifications as Assent's trust center lists them; reports are usually shared on request (evidence)

Service statusCSV · Atom

Jul 29: no incident reportedJul 30: no incident reportedJul 31: 1 incident (1 minor)Aug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: 2 incidents (2 critical)Sep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: 1 incident (1 minor)Oct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: 1 incident (1 critical)Oct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: 1 incident (1 critical)Oct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reported

90 days agotoday

  • 6 incidents in 90 days
  • 4 major or critical
  • 6 h 22 min typical time to resolve
  • 3 days longest major
BeganIncidentImpactLasted
Blank pages and Errors accessing multiple pages in the ASMcritical3 days
ASM Performance Degradationcritical4 h 25 min
Service Degradationminor1 h 14 min
ASM, SUPO, and ASP – Degraded Performancecritical6 h 22 min
SUPO Outagecritical8 h 42 min
Slow Load Times and Errors Across ASMminor1 h 38 min
Slow Load Times and Errors Across ASMminor22 h
Slow Load Times and Errors Across ASMminor28 h 38 min

Incidents per month

0 3 6 Nov 2025: 0 incidents · partial: our history begins Nov 1 Dec 2025: 0 incidents Jan 2026: 0 incidents Feb 2026: 0 incidents Mar 2026: 0 incidents Apr 2026: 1 incident (1 critical) · typical time to resolve 44 min May 2026: 0 incidents Jun 2026: 1 incident (1 major) · typical time to resolve 48 min Jul 2026: 5 incidents (5 minor) · typical time to resolve 7 h 30 min Aug 2026: 0 incidents Sep 2026: 3 incidents (2 critical, 1 minor) · typical time to resolve 6 h 22 min Oct 2026: 2 incidents (2 critical) · typical time to resolve 3 days Nov 2025Dec Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct

critical major minor no impact stated before or partly before our history

Components affected

ComponentIncidents
ASM6
Supplier Portal (SuPo)5
Assent Sustainability Platform (ASP)4

As Assent's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Assent's subprocessorsCSV · Atom

106 reported incidents in the last 30 days, by 9 of the vendors Assent lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Assent was involved.

DateCompanyIncidentImpactLasted
AnthropicElevated errors for Claude Fable 5.1 major32 min
AnthropicElevated errors for Claude Sonnet 5.5 and other models major1 h 39 min
VimeoNewly uploaded videos may not play in embeds due to incorrect privacy settings minor1 h 12 min
AnthropicElevated errors for Claude Fable 5 and Claude Fable 5.1 major36 min
AnthropicElevated errors for Claude Opus 5.5 major5 min
AnthropicElevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 critical33 min
OpenAIDegraded experience with ChatGPT app connections using CIMD minor50 min
OpenAIHelp Center Chat Support Degraded no impact stated32 min
ZoomService Degradation Affecting Multiple Zoom Services minor46 min
OpenAIDelays in customer support responses no impact stated2 h 17 min
OpenAINew Ad Accounts failing to provision admins minor4 h 31 min
ZoomService Degradation Affecting Zoom Meetings Services in the US. minor22 h 18 min
OpenAIDegraded Performance of Dots on Enterprise minor2 h 4 min
dbt Labsdbt deps failures in dbt job runs and Studio minor12 h 6 min
AnthropicElevated errors affecting Connectors minor4 h 16 min
OpenAIElevated ChatGPT conversation and Responses API errors minor6 h 32 min
OpenAIAuthentication errors for some users major—
AnthropicDegraded performance for Claude Fable 5 minor40 min
SnowflakeINC20000301 critical5 h 3 min
OpenAIElevated error rates for gpt-5.6-luna API requests minor1 h 9 min
ZoomService Degradation Affecting Zoom Learning Webpage minor1 h 41 min
OpenAIElevated FedRAMP API error rates for Astra and Sol minor5 h 17 min
SnowflakeINC20000299 minor50 min
OpenAIDegraded performance in ChatGPT, Codex, and APIs minor1 h 1 min
dbt LabsDelayed and stuck job runs in EMEA minor8 h 11 min

And 81 more. All of them: CSV · Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

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