Brevo

brevo.com

Brevo declares 18 subprocessors, plus 2 of its own affiliates, in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Google Cloud, OpenAI and Anthropic. No published changes since we first read it on Oct 3, 2026. 51 tracked vendors name Brevo as a subprocessor, including Vonage, CookieYes and ipapi.

Subprocessors CSV of Brevo's subprocessors · Atom feed of Brevo's subprocessors DORA draft CSV of Brevo's subprocessors as declared by Brevo what's this? · 

18 third parties, 2 affiliates.

NamePurposeLocationListed since
Anthropic AIAI providerCompany location: Ireland; Server: USA
Cloudflare Content Delivery Network & WAFCompany location: USA; Server: USA/EU
Convrrt Creation of customised landing pagesCompany location: USA; Server: USA
Eldar IT Maintenance of the Salesforce PluginCompany location: Serbia; Server: Serbia
Google Cloud Platform (GCP) HostingCompany location: France; Server: Belgium
Google Gemini AIAI providerCompany location: EU; Server: EU/USA
iBasis SMS routing except NorAm zone and FranceCompany location: Liechtenstein; Server: Austria/Germany
Integry Integration with third-party softwareCompany location: USA; Server: EU/USA
Langfuse AI providerCompany location: EU; Server: EU
Omni DashboardsCompany location: USA; Server: EU
Open AI AIAI providerCompany location: EU; Server: EU/USA
OVH HostingCompany location: France; Server: France
Sinch SMS routing to Portugal, India, Indonesia and the BahamasCompany location: UK; Server: EU/USA
Telnyx SMS routingCompany location: Ireland; Server: US & EU (localization option for incoming and outgoing numbers associated with the EU)
Twilio SMS SMS routing to the NorAm zoneCompany location: USA; Server: EU/USA
Vonage SMS routingCompany location: USA; Server: EU
Yodel GmbH Brevo Phone Customer experience & MaintenanceCompany location: Austria; Server: EU
Zendesk Ticketing/support toolCompany location: USA; Server: EU/USA
Brevo affiliates (2)
NamePurposeLocationListed since
Brevo GmbH Customer experience & Maintenance; Customer experience & Maintenance, acting as sub-processor if You have contracted with another Brevo entityCompany location: France; Company location: Germany; Company location: USA; Server: France and Belgium; Server: Germany, France and Belgium
Brevo CRM Solutions Limited Customer experience & MaintenanceCompany location: India; Server: France and Belgium

Web TechnologiesCSV of Brevo's web technologies · Atom feed of Brevo's web technologies

Brevo's homepage made 278 requests to 21 domains, and 15 services controlled by another company.

Analytics (8): TikTok, Magellan AI, Google Cloud, LinkedIn, Albacross, Cloudflare, TikTok; usually detected as Analytics: posthogAdvertising (2): Microsoft, OpenAICookie compliance (1): OneTrustOther (3): Affiliate programs: PartnerStack; Surveys: Qualtrics; User onboarding: UserpilotUnclassified (1): no technology detected from them: Planhat

15 third parties by category: Analytics 8Advertising 2Cookie compliance 1Other 3Unclassified 1

Third parties 15 · 62 requests
Microsoft Microsoft Advertising 4% of the page's requests 12
OneTrust OneTrust 4% of the page's requests 12
TikTok TikTok Pixel 2% of the page's requests 6
posthog posthog.com 2% of the page's requests 6
Magellan AI Magellan AI 1% of the page's requests 4
Google Cloudsubprocessor Google Analytics Google Tag Manager 1% of the page's requests 3
LinkedIn Linkedin Insight Tag 1% of the page's requests 3
OpenAIsubprocessor ChatGPT Ads Measurement Pixel 1% of the page's requests 3
Qualtrics Qualtrics 1% of the page's requests 3
Albacross Albacross <1% of the page's requests 2
PartnerStack PartnerStack <1% of the page's requests 2
Planhat planhat.com <1% of the page's requests 2
Userpilot Userpilot <1% of the page's requests 2
Cloudflaresubprocessor Cloudflare Browser Insights <1% of the page's requests 1
TikTok TikTok Pixel <1% of the page's requests 1
First party 1 · 216 requests
Brevo Cloudflare FingerprintJS HSTS Microsoft Clarity Next.js 14.2.5 Next.js App Router Open Graph PostHog Priority Hints React Tapfiliate Webpack core-js 3.39.0 78% of the page's requests 216

8 tracked companies loaded by the homepage are not in Brevo's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (51)CSV of the companies listing Brevo · Atom feed of the companies listing Brevo

51 companies
  • APILayer apilayer.com Marketing comms, tracking
  • APIVoid apivoid.com
  • Appsvio appsvio.com Mailing service; Marketing
  • Bloomreach bloomreach.com
  • Blutui blutui.com Transactional and marketing email
  • CallHippo callhippo.com Email Tool
  • CellDelta celldelta.ai Transactional email / SMTP relay for the contact-form emails (the notification to us and the confirmation to the sender) and account email.
  • CloudSEK cloudsek.com Marketing
  • Conceptboard conceptboard.com Onboarding & Product Update Emails
  • ContraForce contraforce.com Email notifications; Process subscribed email notifications.
  • ControlHippo controlhippo.com Email Marketing
  • CookieYes cookieyes.com Email delivery and marketing services
  • CSVBox csvbox.io Emails
  • Designmodo designmodo.com
  • Escape escape.tech Transactional email
  • Flaree flaree.app Marketing contact list, once the email address is confirmed
  • Flowmailer flowmailer.com Mail Service Provider (only use data for sending mails, short storage, for their use only)
  • Hexnode hexnode.com SendGrid and Sendinblue are communication platforms for email services included within Hexnode UEM to send notification emails to admins, other technicians and enrolled users. As well as for dispatching enrollment notifications to end users. Hexnode transfers the attached email IDs and mail content along with any attachments to the mail service providers.
  • IDrive® idrive.com
  • ipapi ipapi.com Marketing comms, tracking
  • LiveSession livesession.io Marketing & newsletter email service provider
  • Massed Compute massedcompute.com Marketing Emails
  • MeetingJuice meetingjuice.com transactional and lifecycle email delivery
  • MentorcliQ mentorcliq.com Facilitates automated email functionality for Neobrain; Marketing
  • Momice momice.com E-mail service provider for sending and receiving e-mails
  • NEXT nextapp.co Non-transactional email communication
  • NoDataNoBusiness nodatanobusiness.com Used to send emails, including transactional and marketing communications.
  • Noota noota.io Email Marketing
  • OpusClip opus.pro
  • Paperform paperform.co Processing period: Jan 1, 2018 - present Data disclosed:
  • Paved paved.com Newsletter Platform Integration
  • Phare phare.io
  • Plumsail plumsail.com Transactional email service. Applicable services: Documents, Forms, Actions, HelpDesk, Org Chart
  • Prisma prisma.io Customer Communications; Email marketing
  • Sailes Coach sailescoach.com Platform and Marketing Messaging
  • SalesBlink salesblink.io Marketing contact list management
  • Sana sanalabs.com (Default email provider used for
  • SFTP To Go sftptogo.com Email
  • Skyvia skyvia.com Customer Communication
  • Spreadly spreadly.app Email Delivery
  • Stova stova.io SMTP Email for Stova Virtual Platform
  • Tactiq tactiq.io CRM; We use Brevo for customer relationship management
  • ThriveSparrow thrivesparrow.com Email Service Provider; To send both marketing and product-related emails. This includes customer educational emails, occasional promotional campaigns and all other email communications.
  • Trustmary trustmary.com Customer relationship marketing
  • upBOARD upboard.ai Transactional emails and diagnostic follow-ups
  • Upstage upstage.ai
  • Usetiful usetiful.com
  • Valuecase valuecase.com Transactional emails
  • Videobot videobot.com Messaging Service
  • Vonage vonage.com Processing of email addresses for authentication purposes.; Public cloud hosting of API platform, including signal and message processing. Storage of records of communications.
  • ZeeMee zeemee.com

Service statusCSV of Brevo's status page incidents · Atom feed of Brevo's status page incidents

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: 1 incident (1 minor)Aug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: 1 incident (1 minor)Sep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: 1 incident (1 minor)Sep 9: no incident reportedSep 10: 2 incidents (1 critical, 1 no impact stated)Sep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: 2 incidents (1 minor, 1 no impact stated)Sep 18: no incident reportedSep 19: 1 incident (1 critical)Sep 20: 1 incident (1 minor)Sep 21: 1 incident (1 minor)Sep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: 2 incidents (2 minor)Sep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: 1 incident (1 major)Oct 2: 1 incident (1 no impact stated)Oct 3: no incident reportedOct 4: no incident reportedOct 5: 1 incident (1 no impact stated)Oct 6: 1 incident (1 no impact stated)Oct 7: 3 incidents (1 critical, 2 minor)Oct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: 2 incidents (2 minor)Oct 15: 2 incidents (2 minor)Oct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: 1 incident (1 minor)Oct 20: no incident reportedOct 21: no incident reportedOct 22: 1 incident (1 no impact stated)Oct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: 1 incident (1 minor)Oct 27: 1 incident (1 minor)Oct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: 1 incident (1 minor)Nov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: 1 incident (1 minor)Nov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 29 incidents in 90 days
  • 4 major or critical
  • 1 h 40 min typical time to resolve
  • 2 h 2 min longest major
BeganIncidentImpactLasted
Multiple services are impactedminor4 h 16 min
Delay in transactional eventsminor7 h 3 min
Multiple Services Impactedminor4 h 21 min
Error with doubleOptinConfirmation APIminor2 h 10 min
Issue with plan purchaseno impact stated1 h 55 min
Elevated error on public APIminor19 min
Multiple Services Impactedminor9 min
Delay in Processing Loyalty API requestminor11 min

Incidents per month

0 8 16 Jul 2026: 11 incidents (1 critical, 1 major, 9 minor) · partial: our history begins Jul 5 · typical time to resolve 1 h 8 min Aug 2026: 4 incidents (1 critical, 3 minor) · typical time to resolve 1 h 6 min Sep 2026: 10 incidents (2 critical, 6 minor, 2 no impact stated) · typical time to resolve 38 min Oct 2026: 15 incidents (1 critical, 1 major, 9 minor, 4 no impact stated) · typical time to resolve 1 h 55 min Nov 2026: 2 incidents (2 minor) · typical time to resolve 7 h 3 min Jul 2026Aug Sep Oct Nov

critical major minor no impact stated before or partly before our history

As Brevo's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Brevo's subprocessorsCSV of incidents reported by vendors Brevo lists · Atom feed of incidents reported by vendors Brevo lists

106 reported incidents in the last 30 days, by 6 of the vendors Brevo lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Brevo was involved.

DateCompanyIncidentImpactLasted
OpenAIGPT-image-2.5 and 2.6 Sunburst & Flare High error rate minor32 min
SinchDelivery Issue SMS Verfication China - China Mobile minorongoing
SinchDelivery Issue - United States - AT&T minor3 h 22 min
OpenAIUnable to start new Workspace Agent runs critical9 h 42 min
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
SinchPost-Incident Notification - Customer Dashboard login no impact stated—
AnthropicElevated errors on Fable 52 and Mythos 52 no impact stated1 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
OpenAIElevated Errors On API minor42 min
SinchService Degradation - Customer Dashboard minor1 h 12 min
OpenAIElevated ChatGPT Conversation Errors minor52 min
SinchDelivery Issue France - Bouygues Telecom minor13 h 58 min
OpenAIElevated errors with image generation minor1 h 49 min
AnthropicDegraded performance for Claude Fable 5.1 minor26 min
SinchChatlayer - EU and US Regions Outage no impact stated—
OpenAIElevated error rates with some U.S. business Mastercards no impact stated3 days
SinchDelivery Issue - SMS Verification - China minor3 days
SinchDelivery Issue Czech Republic - T-Mobile minor4 h 7 min
TelnyxData Connectivity Issues - IMSI1 no impact stated1 h 31 min
OpenAIChatGPT Work and Dots Errors minor13 h 6 min
TelnyxData Connectivity Issues - IMSI1 major6 h 57 min
SinchDelivery Issue - France minor4 h 5 min
SinchDelivery Issue Spain - DigiMobil minor40 min
OpenAIElevated error rates across paid ChatGPT plans minor1 h 54 min
SinchDelivery Issue Colombia - Claro minor2 h 39 min

And 81 more. All of them: CSV · Who is around them.

ChangesCSV of Brevo's changes · Atom feed of Brevo's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Brevo's site

Brevo transparency rating

It updates with the rating.

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