HireVue
Transparency
Breakdown
| Subprocessor list | 30 / 30 | |
| Processing locations | partial | 0 / 8 |
| Purposes | 7 / 7 | |
| Data processing addendum | 12 / 12 | |
| Trust center | 8 / 8 | |
| Privacy policy | 6 / 6 | |
| security.txt | not found | 0 / 6 |
| Security page | 5 / 5 | |
| Status page | 5 / 5 | |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 81 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For HireVue's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/hirevue"><img src="https://thirdpartyindex.com/badge/hirevue.svg" alt="HireVue transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/hirevue)Not listed by any tracked vendor.
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center | snapshot | ||
| Subprocessor list | snapshot | ||
| Data processing addendum | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon Bedrock, Amazon Web Services, Inc. | AWS-managed service, providing access to foundation models from Amazon and selected third-party providers. Model inference runs in AWS-controlled deployment environments. Model providers do not have access to customer data, prompts, completions, or logs. All data remains within the customer’s selected AWS region. | ||
| Amazon Web Services, Inc. | Cloud hosting and storage and Infrastructure services. | ||
| Anthropic PBC | Anthropic provides a foundation model (Claude) via AWS Bedrock. The model is hosted and run within AWS-managed infrastructure. Anthropic does not have access to customer data, prompts, completions, logs, or the AWS deployment environment. | ||
| Atlassian Pty Ltd, Atlassian US, Inc. | Project management services. | ||
| Brainfish AI | Supports contextual real time in-app help and embedded support functionality within T2O. Processes customer data on Hirevue’s behalf as part of delivering and improving the T2O service. | ||
| Certified Languages International Inc. | Telephone translation services for Support. | ||
| Datadog Inc. | Observability and monitoring used to support service performance, reliability, and troubleshooting. | ||
| ElevenLabs Inc. | Voice interface functionality, including speech-to-text, distinguishing; between speakers within an interaction, and text-to-speech capabilities. | ||
| Google Cloud LLC | Speech-to-Text transcription and; multilingual translation for supported Hirevue solutions. | ||
| Idem Translation, Inc. | Translation services. | ||
| Kombo GmbH | API Integration management tool. | ||
| LaunchDarkly (Catamorphic Co) | Feature management used to enable, configure, and manage product functionality. | ||
| Mailgun Technologies, Inc. | Email services. | ||
| Matillion DPC | Cloud-based platform for securely moving, preparing, and loading data into analytics systems as part of our existing survey processing workflow. | ||
| Mixpanel Inc. | Product usage analytics used to understand feature usage and improve the user experience. | ||
| New Relic Inc. | Application performance monitoring, metrics, logs. | ||
| OpenAI | Embedding and large language model services used to support AI Interviewer functionality. | ||
| Pendo.io, Inc | Supports in-product analytics, including feature usage insights and platform performance monitoring within the T2O platform. Processes customer data on Hirevue’s behalf as part of delivering and improving the T2O service. | ||
| Pipplet SAS | Language proficiency test provider. | ||
| Qualtrics Inc. | Survey tools. | ||
| Snowflake Inc. | Data warehouse and analytics tool. | ||
| Splunk, A Cisco Company | Application performance monitoring and logs. | ||
| SurveyMonkey Inc. | Survey tools. | ||
| Tableau, from Salesforce | Business analytics and customer reporting. | ||
| Twilio Inc. | Email delivery services (via SendGrid).; SMS and WhatsApp services | ||
| Vonage Holdings Corp. | Communication services provider | ||
| Wiz Security | Security solutions for Cloud and Code security. | ||
| Zendesk | Customer Support tool. |
Service status
- 6 incidents in 74 days
- 2 major or critical
- 31 h 5 min typical time to resolve
- 3 days longest major
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Candidates unable to complete device setup | minor | 31 h 5 min | |
| Unable to load pages in T2O | critical | 3 days | |
| Service disruption for a subset of SSO business user logins on AU T2O environment | minor | 23 min | |
| EU/AU Environment Service Degradation | none | 4 h 22 min | |
| T2O US Prod Performance | none | 2 days | |
| Microsoft Teams-integrated customers scheduling errors | critical | 32 min |
As HireVue's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)
Changes
None since tracking began.