HireVue

hirevue.com

HireVue declares 28 subprocessors in its subprocessor list, which we last checked on Nov 12, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. No published changes since we first read it on Sep 28, 2026.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

28 third parties.

NamePurposeLocationListed since
Amazon Bedrock, Amazon Web Services, Inc. AI
AWS-managed service, providing access to foundation models from Amazon and selected third-party providers. Model inference runs in AWS-controlled deployment environments. Model providers do not have access to customer data, prompts, completions, or logs. All data remains within the customer’s selected AWS region.
Amazon Web Services, Inc. Cloud hosting and storage and Infrastructure services.
Anthropic PBC AI
Anthropic provides a foundation model (Claude) via AWS Bedrock. The model is hosted and run within AWS-managed infrastructure. Anthropic does not have access to customer data, prompts, completions, logs, or the AWS deployment environment.
Atlassian Pty Ltd, Atlassian US, Inc. Project management services.
Brainfish AI
Supports contextual real time in-app help and embedded support functionality within T2O. Processes customer data on Hirevue’s behalf as part of delivering and improving the T2O service.
Certified Languages International Inc. Telephone translation services for Support.
Datadog Inc. Observability and monitoring used to support service performance, reliability, and troubleshooting.
ElevenLabs Inc. AIVoice interface functionality, including speech-to-text, distinguishing; between speakers within an interaction, and text-to-speech capabilities.
Google Cloud LLC Speech-to-Text transcription and; multilingual translation for supported Hirevue solutions.
Idem Translation, Inc. Translation services.
Kombo GmbH API Integration management tool.
LaunchDarkly (Catamorphic Co) Feature management used to enable, configure, and manage product functionality.
Mailgun Technologies, Inc. Email services.
Matillion DPC Cloud-based platform for securely moving, preparing, and loading data into analytics systems as part of our existing survey processing workflow.
Mixpanel Inc. Product usage analytics used to understand feature usage and improve the user experience.
New Relic Inc. Application performance monitoring, metrics, logs.
OpenAI AIEmbedding and large language model services used to support AI Interviewer functionality.
Pendo.io, Inc
Supports in-product analytics, including feature usage insights and platform performance monitoring within the T2O platform. Processes customer data on Hirevue’s behalf as part of delivering and improving the T2O service.
Pipplet SAS Language proficiency test provider.
Qualtrics Inc. Survey tools.
Snowflake Inc. Data warehouse and analytics tool.
Splunk Application performance monitoring and logs.
SurveyMonkey Inc. Survey tools.
Tableau, from Salesforce Business analytics and customer reporting.
Twilio Inc. Email delivery services (via SendGrid).; SMS and WhatsApp services
Vonage Holdings Corp. Communication services provider
Wiz Security Security solutions for Cloud and Code security.
Zendesk Customer Support tool.

Web TechnologiesCSV · Atom

HireVue's homepage made 237 requests to 39 domains, 20 services controlled by another company, and 3 domains not identified.

Analytics (7): Wingify, LinkedIn, G2.com, Hotjar, Cloudflare, Full Circle Insights, RB2BAdvertising (3): Google Cloud, Microsoft, MNTN, Inc.Marketing automation (3): 6Sense Insights, Inc., HubSpot; usually detected as Marketing automation: AdobeLive chat (1): Qualified.com, Inc.Cookie compliance (1): OsanoOther (5): Issue trackers: BugHerd; usually detected as Issue trackers: Sentry; Documentation: TechTarget, Inc.; reviewed as Video players: Brightcove; Widgets: Navattic

20 third parties by category: Analytics 7Advertising 3Marketing automation 3Live chat 1Cookie compliance 1Other 5

Third parties 20 · 153 requests
Qualified.com, Inc. Qualified 16% of the page's requests 39
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Tag Manager 11% of the page's requests 27
6Sense Insights, Inc. 6sense 8% of the page's requests 18
HubSpot HubSpot 6% of the page's requests 14
Wingify VWO 5% of the page's requests 12
Microsoft Microsoft Advertising 5% of the page's requests 11
BugHerd BugHerd 3% of the page's requests 6
MNTN, Inc. Mountain 2% of the page's requests 4
Osano Osano 2% of the page's requests 4
LinkedIn Linkedin Insight Tag 1% of the page's requests 3
Navattic Navattic 1% of the page's requests 3
G2.com G2 Track Your Prospects <1% of the page's requests 2
Hotjar Hotjar <1% of the page's requests 2
TechTarget, Inc. TechTarget <1% of the page's requests 2
Adobe marketo.com <1% of the page's requests 1
Brightcove brightcove.net <1% of the page's requests 1
Cloudflare Cloudflare Browser Insights <1% of the page's requests 1
Full Circle Insights Full Circle Insights <1% of the page's requests 1
RB2B RB2B <1% of the page's requests 1
Sentry sentry.io <1% of the page's requests 1
Unknown 3 · 4 requests

pocustrack.com52.22.50.55terminus.services

First party 1 · 80 requests
HireVue Bootstrap 5.3.8 Brightcove Cloudflare GSAP 3.12.5 Google Font API HTTP/3 Microsoft Clarity MySQL Open Graph PHP Priority Hints Sentry Swiper VideoJS 8.3.0 WP Rocket 3.23.4 WordPress Yoast SEO 28.5 ZURB Foundation jQuery 3.7.1 lit-html 2.7.5 34% of the page's requests 80

12 tracked companies loaded by the homepage are not in HireVue's subprocessor list. A website can use a service without it processing customer data.

ComplianceCSV · Atom

FedRAMP Marketplace

OfferingStatusImpactAgenciesSince
Recruitment Assessments and Video InterviewingAuthorizedModerate4

FedRAMP status from the FedRAMP Marketplace (evidence)

Service statusCSV · Atom

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: 1 incident (1 minor)Aug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: 1 incident (1 critical)Aug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: 1 incident (1 minor)Sep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: 1 incident (1 no impact stated)Oct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: 1 incident (1 minor)Oct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 5 incidents in 90 days
  • 1 major or critical
  • 31 h 5 min typical time to resolve
  • 3 days longest major
BeganIncidentImpactLasted
Email Templates Page Not Loadingminor3 h 45 min
Limited SSL Access Issue with Interview Linkno impact stated19 days
Candidates unable to complete device setupminor31 h 5 min
Unable to load pages in T2Ocritical3 days
Service disruption for a subset of SSO business user logins on AU T2O environmentminor23 min
EU/AU Environment Service Degradationno impact stated4 h 22 min
T2O US Prod Performanceno impact stated2 days
Microsoft Teams-integrated customers scheduling errorscritical32 min

Incidents per month

0 6 12 Dec 2025: 2 incidents (1 critical, 1 minor) · typical time to resolve 2 h 36 min Jan 2026: 1 incident (1 no impact stated) · typical time to resolve 4 h 8 min Feb 2026: 0 incidents Mar 2026: 11 incidents (1 major, 9 minor, 1 no impact stated) · typical time to resolve 3 h 27 min Apr 2026: 1 incident (1 minor) · typical time to resolve 52 min May 2026: 3 incidents (1 critical, 1 major, 1 minor) · typical time to resolve 2 h 15 min Jun 2026: 2 incidents (1 major, 1 minor) · typical time to resolve 7 days Jul 2026: 3 incidents (1 critical, 2 no impact stated) · typical time to resolve 4 h 22 min Aug 2026: 2 incidents (1 critical, 1 minor) · typical time to resolve 3 days Sep 2026: 1 incident (1 minor) · typical time to resolve 31 h 5 min Oct 2026: 2 incidents (1 minor, 1 no impact stated) · typical time to resolve 19 days Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidents
Interviews - On Demand3
Admin / Recruiter2
Assessments2
Interviews - Live2
Single Sign-On (SSO)2
API1
ATS Integrations1
Analytics1

As HireVue's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by HireVue's subprocessorsCSV · Atom

306 reported incidents in the last 30 days, by 14 of the vendors HireVue lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that HireVue was involved.

DateCompanyIncidentImpactLasted
TwilioSMS Delivery Failures from Twilio to Claro Colombia minorongoing
TwilioVoice Call Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia minorongoing
TwilioSMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in France minorongoing
TwilioSMS Delivery Delays from Twilio to Virgin Mobile Colombia minorongoing
TwilioSMS Delivery Delays from Twilio to Telenor Pakistan minor5 h 6 min
OpenAIGPT-image-2.5 and 2.6 Sunburst & Flare High error rate minor32 min
SnowflakeINC20000347 minor32 min
TwilioMMS Delivery Failures from Twilio to GCI United States minor3 min
TwilioSMS Delivery Failures from Twilio 10DLC to AT&T United States minor4 h 3 min
TwilioSMS Delivery Failures from Twilio to Orange Sierra Leone minorongoing
TwilioSMS Delivery Failures From Long Code Numbers to AT&T in the US minor1 h 19 min
TwilioSMS Delivery Delays from Twilio to MTS Kazakhstan minor14 h 6 min
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minor11 h 19 min
OpenAIUnable to start new Workspace Agent runs critical9 h 42 min
TwilioMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in United States minor16 h 29 min
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minor7 h 23 min
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
TwilioVoice Call Failures in JP1 minor3 h 51 min
SurveyMonkeyPROD-TEST - THIS IS A TEST - PLEASE IGNORE, no impact stated1 min
TwilioSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
QualtricsLatency in multiple services in the Japanese region minor53 min
TwilioRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
ElevenLabsScribe v3 Live outage major1 h 53 min
AnthropicElevated errors on Fable 52 and Mythos 52 no impact stated1 min
TwilioIssue resolved minor1 h 43 min

And 281 more. All of them: CSV · Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

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HireVue transparency rating

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