Quo
Certifications and attestations: SOC 2 Type II
Says it complies with: HIPAA
Certifications as listed on Quo's trust center (evidence) ; reports themselves are usually shared on request.
Not listed by any tracked vendor.
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center vanta | snapshot | ||
| Subprocessor list vanta | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot | ||
| Status page incident.io | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| 84Codes | Hosted RabbitMQ; Message Queue Service | Sweden | |
| Amazon Web Services | Cloud provider; Core Product | USA | |
| Amplitude | Behavioral analytics; Data Analytics | USA | |
| Anthropic | AI data processing; Artificial Intelligence | USA | |
| Cloudflare | Core Product; DNS and Content Delivery | USA | |
| customer.io | Email marketing; Marketing Automation | USA | |
| Datadog | Cloud Monitoring; Log storage and APM | USA | |
| Deepgram | Speech-to-Text API; Transcription services | USA | |
| DocuSign | Core Product; Document signing platform | USA | |
| Elastic | Engineering; Search and log management | USA | |
| ElevenLabs | Artificial Intelligence; Voice generation platform | USA | |
| Fivetran | Data Integration; Data pipeline platform | USA | |
| Google Cloud Platform | Cloud provider; Core product | USA | |
| Heap | Behavioral analytics; Data analytics | USA | |
| Kurrent.io | Event Streaming; Event store database | USA | |
| MongoDB Atlas | Cloud database hosting; Database Provider | USA | |
| Okta | Authentication and SSO; Identity Management | USA | |
| OpenAI | AI data processing; Artificial Inteligence | USA | |
| Panther | Security Operations; Security analytics platform | USA | |
| Peak Support | Customer Support; Customer support management | USA | |
| Railway | App hosting platform; Cloud Infrastructure | USA | |
| RevenueCat | Billing platform for mobile app; Mobile App | USA | |
| Salesforce | Core Product; Customer CRM | USA | |
| Slack | Core Product; Internal communication system | USA | |
| Snowflake | Data Cloud; Data warehousing | USA | |
| Stripe | Billing software; Core Product | USA | |
| Supabase | Cloud provider; Database and Auth hosting | USA | |
| Svix | Webhook API; Webhook delivery management | USA | |
| ThroughSpot Mode | Business Intelligence; Data analytics and reporting | USA | |
| Turbopuffer | Database Provider; Vector search database | USA | |
| Twilio | Calling and Messaging API Services; Core Product | USA | |
| Zendesk | Customer Support Management platform; Customer support | USA |
Service status
9 incidents in the last 90 days (5 major or critical, 3 minor, 1 with no stated impact) · typically resolved in 1 h 40 min · longest major: 3 days
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Degraded performance in Tasks | minor | 2 h 4 min evidence | |
| Analytics are not displaying in the app | none | 6 days evidence | |
| Disruption to Sona (AI Agent) Messaging | major | 1 h 13 min evidence | |
| Intermittent issues sending messages | major | 1 h 40 min evidence | |
| Public API and MCP experiencing issues | critical | 45 min evidence | |
| Calling Outage | critical | 3 h 37 min evidence | |
| Salesforce Account Linking | major | 3 days evidence | |
| Calling Experience | minor | 45 min evidence |
As Quo's status page reports its own incidents (scheduled maintenance left out), read every few hours since .
Changes
None since tracking began.