Absorb Software

We have published no changes to this vendor's list; our first reading was Nov 7, 2026.
Read Nov 11, 2026 · 32 companies named as a subprocessor · stored document

Name	Purpose	Location	First read
Absorb Technology Limited	Support, Services, and Account Management to the clients as applicable.	Entity Country: Ireland; Entity Country: Support, Services, and Account Management to the clients as applicable.	Nov 7, 2026
Amplitude, Inc	Amplitude's Privacy Policy can be viewed here.; Product analytics	United States	Nov 7, 2026
AWS	AWS Privacy Policy can be viewed here.; Absorb Create uses AWS to host Course content supporting its solution.; Absorb uses AWS to host its LMS. Processing includes LMS data and LMS generated data. Cloud infrastructure hosting the LMS; managed AI inference to power certain LMS AI Features that may process personal data in prompts and outputs; Amazon SES for LMS email delivery; compute services used to run scheduled data-processing jobs that transmit customer data to Snowflake for analytics and reporting. Processing may include LMS user data, including PII in AI inputs/outputs and email recipient data.; Together uses AWS to host its services and process data on its behalf.	AS per client selected hosting regions; As per client selected hosting regions; United States	Nov 7, 2026
Chargebee	Absorb Create uses Chargebee to manage the billing of our clients. Data processed included client contact and billing details.; For Chargebee Privacy Statement, see here.	India; Netherlands; Australia	Nov 7, 2026
ChurnZero	Absorb uses ChurnZero as a Customer Success Management solution to proactively manage retention and optimize workflow to the customers lifecycle. Data processed may include LMS administrator contact and business details and LMS details related to business insights.; The ChrunZero Privacy Policy can be viewed here.	United States	Nov 7, 2026
Filestack	Absorb Create uses Filestack to process uploaded files from our clients.; For Filestack Privacy Statement, see here.	United States	Nov 7, 2026
Foxy.IO	Absorb uses Foxy.IO to handle all E-Commerce transactions within the Absorb shopping cart. Data processed includes LMS user and course details, and E-Commerce transaction details.; Foxy.IO Privacy Policy can be found here.	United States	Nov 7, 2026
Functional Software, Inc. d/b/a Sentry	Product analytics; Sentry's Privacy Policy can be viewed here.	United States	Nov 7, 2026
Galaxy Hosting	Absorb Create uses Galaxy hosting to host Absorb Create application.; Galaxy Hosting privacy statement can be found here.	United States	Nov 7, 2026
Gong	Absorb uses Gong.io to record calls, emails and demos with current customers for the purpose of sales enablement and relationship management. Data processed may include contact and business details and LMS details related to business insights.; Gongs Privacy Policy, can be viewed here	United States	Nov 7, 2026
Hotjar Ltd	Hotjar's Privacy Policy can be viewed here.; Product analytics	EU	Nov 7, 2026
Intercom, Inc.	Intercom, Inc. Privacy Policy can be viewed here.; Leveraging Fin.ai to enable automated customer service resolution, improve response accuracy and speed, analyze support trends, and optimize customer support.	United States	Nov 7, 2026
Localize	Localize's Privacy Policy can be viewed here.; Translation services.	United States	Nov 7, 2026
Mailgun Technologies, Inc	Mailgun's Privacy Policy can be viewed here.; Transactional email server	United States	Nov 7, 2026
Microsoft (Power BI, Azure, Office 365 including Teams)	Absorb uses Azure to host mobile codes and Artificial intelligence functionality. Absorb uses Office 365 including Teams for productivity, meetings, and collaboration. Data processed may include contact and business details, meeting and LMS details related to business insights including Teams meeting recordings.; For Microsoft Privacy Policy, see here.	United States	Nov 7, 2026
Mongo Atlas	Absorb Create uses Mongo Atlas to host Absorb Create data. Data processed will include both client; Mongo Atlas privacy statement can be found here.	United States	Nov 7, 2026
New Relic	Absorb uses New Relic for application performance management and log management. Data processed may include user and LMS activity and generated LMS details.; For New Relic General Privacy Notices, see here.	United States	Nov 7, 2026
Okta Inc.	Absorb uses Okta Customer Identity Cloud to enable single sign-on (SSO) for access to the following support platforms: The Absorb Knowledgebase; Absorb Academy and The Absorb Ideas Portal.; Okta privacy policy can be accessed here.	United States	Nov 7, 2026
Omni Analytics	Omni Analytics Privacy Policy can be viewed here.; Used to provide in-app reporting functionality for customers.	United States	Nov 7, 2026
Pendo	Absorb uses Pendo for its in-app product analytics, in-app guidance, and user feedback platform.; Pendo Privacy Policy can be viewed here.	United States	Nov 7, 2026
Prometheus Development LLC	Support, Services, and Account Management to the clients as applicable.	Entity Country: Support, Services, and Account Management to the clients as applicable.; Entity Country: United States	Nov 7, 2026
Salesforce.com	Absorb uses Salesforce.com to manage its relationship with clients and prospects. Data processed may include contact and business details and LMS details related to business insights.; Salesfoce.com Privacy Statement can be found here.	United States	Nov 7, 2026
Sisense	Absorb uses Sisense for analytics, business intelligence and reporting, which is a paid add-on service offered to clients. Data processed may include LMS data and LMS generated data.; Sisense Privacy Policy can be found here.	As per client selected hosting regions	Nov 7, 2026
Snowflake	Absorb uses Snowflake for data warehouse for the delivery of the services related to analytics and reporting based on purchase. Data processed may include LMS data and LMS generated data.; Snowflake Privacy Notice can be found here.	As per client selected hosting regions	Nov 7, 2026
Sumo Logic	Absorb uses Sumologic to manage logs including security logs. Data processed may include user and LMS activity and generated LMS details.; Sumo Logic Privacy Statement can be viewed here.	United States	Nov 7, 2026
Together (US) Inc.	Support, Services, and Account Management to the clients as applicable.	Entity Country: Support, Services, and Account Management to the clients as applicable.; Entity Country: United States	Nov 7, 2026
Together Software Inc.	Support, Services, and Account Management to the clients as applicable.	Entity Country: Canada; Entity Country: Support, Services, and Account Management to the clients as applicable.	Nov 7, 2026
Userflow	In-app user onboarding and product adopting platform that delivers interactive product tours and feature walkthroughs.; Userflow's Privacy Policy can be viewed here.	United States	Nov 7, 2026
Workato	Absorb’s use of Workato is for custom integration as a platform purchased services. Data processed may include client user HCM data and course meta data as provided by the client.; Workato Privacy policy can be viewed here.	United States	Nov 7, 2026
Zendesk	Absorb uses Zendesk as its support ticketing system for customer services. Data processed will include user customer contact details and data shared by client contacts for support purposes.; Zendesk Privacy Policy can be viewed here.	United States	Nov 7, 2026
Zoom	Absorb uses Zoom for video conferencing. Data processed may include contact and business details, meeting and LMS details related to business insights may be included in Zoom meeting recordings.; Zoom Privacy Policy can be found here.	United States	Nov 7, 2026
Zuora	Absorb uses Zuora to manage the billing of our clients. Processing data is limited and may include client contact details for billing purposes.; Zuora Privacy Statement can be viewed here.	United States	Nov 7, 2026

Affiliates it names

Name	Purpose	Location	First read
Absorb Software Australia Pty Ltd.	Support, Services, and Account Management to the clients as applicable.	Entity Country: Australia; Entity Country: Support, Services, and Account Management to the clients as applicable.	Nov 7, 2026
Absorb Software Inc	Support, Services, and Account Management to the clients as applicable.	Entity Country: Canada; Entity Country: Support, Services, and Account Management to the clients as applicable.	Nov 7, 2026
Absorb Software North America, LLC	Support, Services, and Account Management to the clients as applicable.	Entity Country: Support, Services, and Account Management to the clients as applicable.; Entity Country: United States	Nov 7, 2026
Absorb Software Poland Sp. z o. o	Support, Services, and Account Management to the clients as applicable.	Entity Country: Poland; Entity Country: Support, Services, and Account Management to the clients as applicable.	Nov 7, 2026
Absorb Software UK Ltd	Support, Services, and Account Management to the clients as applicable.	Entity Country: Support, Services, and Account Management to the clients as applicable.; Entity Country: United Kingdom	Nov 7, 2026

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