Labs / Time machine / ElevenLabs
ElevenLabs
The subprocessor list as we last read it, on Nov 11, 2026.
Dates are when we read the list (UTC), not when ElevenLabs changed it. Between two readings we don't know what it said.
tall: list changed · medium: document changed · short: read, no change · x: check failed · dotted: change dates only. Tap a tick or use the date box.
We record change dates, not every check, before Oct 11, 2026.
We have published no changes to this vendor's list; our first reading was Sep 21, 2026.
Read Nov 11, 2026 · 32 companies named as a subprocessor · stored document
| Name | Purpose | Location | First read |
|---|---|---|---|
| Amazon Web Services | Cloud infrastructure & data storage; Enterprise plan customers may select from a set of [specified data hosting locations]( subject to availability and ElevenLabs’ discretion. For non-Enterprise plan customers, customer data may be processed in the US, EU, or Singapore for latency and service performance purposes. | Enterprise: US or Customer's Selected Hosting Location; Non-Enterprise: US, EU or Singapore | |
| Anthropic AI | LLM Services; Provision of AI model infrastructure and processing of user inputs/outputs to enable platform functionality. LLM Services may also be used for research, development, training, and product improvement purposes, to the extent permitted under the applicable agreement with the customer. (This is not the subprocessor for Anthropic models made available in ElevenAgents) | United States | |
| Asana | Asana is used to track tickets and issues from a help desk perspective.; Collaboration | US | |
| Azure | Cloud infrastructure, data storage & LLM Services; With respect to LLM Services, to the extent India Data Residency is selected by the customer per the terms of such customer's agreement, LLMs may be provided through Azure. Availability subject to ElevenLabs' discretion. | India | |
| ByteDance | Generation and processing of synthetic media content | Indonesia, Malaysia, EU | |
| Cinder | Moderation; Platform for abuse detection, moderation and enforcement. | EU | |
| Creatify | Generation and processing of synthetic media content | United States | |
| Databricks | LLM Services | Global | |
| Fal | Generation and processing of synthetic media content | Global | |
| Fireworks AI AI | LLM Services | Global | |
| Fivetran | Data processing; Fivetran is a data integration platform that helps to move data from various sources into a data warehouse for analysis. Service does not perform any data storage. | US | |
| Google Cloud Platform AI | Cloud infrastructure, security, data storage & LLM Services; Enterprise plan customers may select from a set of [specified data hosting locations]( subject to availability and ElevenLabs’ discretion. This includes Gemini & Anthropic models available in ElevenAgents via Vertex AI. For non-Enterprise plan customers, customer data may be processed in the US, EU, or Singapore for latency and service performance purposes. LLM Services may also be used for research, development, training, and product improvement purposes, to the extent permitted under the applicable agreement with the customer. | Enterprise: US or Customer's Selected Hosting Location; Non-Enterprise: US, EU or Singapore | |
| Hex | Analytics | Global | |
| Hive | AI Safety; Content moderation, classification, and analysis of user-provided content to support safety and compliance | United States | |
| Kling | Generation and processing of synthetic media content | Singapore | |
| MongoDB | Database management and storage; Engineering | Enterprise: US or Customer's Selected Hosting Location; Non-Enterprise: US, EU or Singapore | |
| OpenAI AI | LLM Services; Provision of AI model infrastructure and processing of user inputs/outputs to enable platform functionality. | US/EU | |
| Plain | Customer support | United Kingdom | |
| PostHog | Cloud monitoring; PostHog is used for product analytics, allowing to gather insights about website interactions and gather insights to improve services. | EU | |
| Pylon | Customer support; Pylon (usepylon) is used to sync data between Slack and Zendesk and offer integrations to improve customer service | US | |
| Reality Defender | Optional integration for ElevenAgents.; Safety Detections | US | |
| Runway AI | Generation and processing of synthetic media content | United States | |
| Sigma | Analytics; Sigma is a business intelligence tool that helps in analyzing data by creating visual reports and dashboards for decision-making. Service does not perform any data storage. | US | |
| Slack | Collaboration; Slack is used for communication with clients and to manage support tickets | US | |
| Stripe | Backend of payment infrastructure of applicable users.; Payments | US | |
| Sync | Generation and processing of synthetic media content | United States | |
| Tailscale | Networking | US/EU | |
| Trustpilot | ElevenLabs leverages TrustPilot to obtain and verify reviews of ElevenLabs' services from its non-enterprise customers.; Reviews | EU | |
| Twilio | Communications; Twilio provides communication APIs for sending messages. Service provides MFA with SMS integration. SMS based 2FA is no longer possible for users that don't already have it enabled. | US | |
| xAI AI | Customer needs to enable integration before any data is sent to subprocessor.; LLM Services | US | |
| Zapier | Collaboration; Zapier helps sync data between customer service tools to offer better integration and response times to issues. Service does not perform any data storage. | US | |
| Zendesk | Customer Support; Zendesk is a customer service platform used to manage support tickets, track customer inquiries, and provide help desk solutions | US |
Affiliates it names
Built from the changes we published; changes we recorded without an alert (parser fixes, entries approved after review) don't appear. Where we later improved how we read a list, an earlier list may look different from the vendor's page at the time.
Gaps in our readings
No gaps since Oct 11, 2026.
All readings (39)
History starts Sep 21, 2026. Dates are UTC. Data CC BY 4.0. Shown as stored when this page was built.