Third Party Index

Upstream incidents

major· Red Hat· · 19 h 41 min

Initial: Quay.io Push/Pull Degraded

Listed as a subprocessor by 8 tracked vendors · 947 within 2 hops · In window: 0 vendors listing it (12 within 2 hops)

Reporting vendor List it List one of those Red Hat · listed by 8 tracked vendors Red Hat Microsoft · listed by 750 tracked vendors Microsoft Mailgun · listed by 244 tracked vendors Mailgun Deepgram · listed by 78 tracked vendors Deepgram Adobe · listed by 35 tracked vendors Adobe Sinch · listed by 29 tracked vendors Sinch Rackspace · listed by 13 tracked vendors Rackspace TierPoint · listed by 1 tracked vendor TierPoint Syndigo · listed by 0 tracked vendors Syndigo Twilio · listed by 485 tracked vendors · incident: User Authentication Identity SNA Failure Increase for Smartfren in Indonesia, Sep 14 13:58 UTC Twilio SendGrid · listed by 350 tracked vendors · incident: User Authentication Identity SNA Failure Increase for Smartfren in Indonesia, Sep 14 13:58 UTC SendGrid Segment · listed by 182 tracked vendors · incident: User Authentication Identity SNA Failure Increase for Smartfren in Indonesia, Sep 14 13:58 UTC Segment Vanta · listed by 106 tracked vendors · incident: Some Vanta AI features are unavailable, Sep 14 14:10 UTC Vanta Grafana · listed by 56 tracked vendors · incident: Intermittent Metric Write Errors in GCP US Central (prod-us-central-0), Sep 14 15:30 UTC Grafana Xero · listed by 32 tracked vendors · incident: UK: Delay with processing HMRC connected services (CIS, Corporate Tax, Personal Tax, Partnership Tax, Payroll), Sep 14 15:08 UTC Xero Telnyx · listed by 18 tracked vendors · incident: Intermittent errors for /v2/ai/openai/models and /v2/ai/openai/chat/completions, Sep 14 14:53 UTC Telnyx Nebius · listed by 12 tracked vendors · incident: Managed Service for SkyPilot: cluster creation and update requests failing in eu-north1, Sep 14 15:00 UTC Nebius EverTrue · listed by 0 tracked vendors · incident: EverTrue/Exports: Scheduled exports not delivered, Sep 14 14:32 UTC EverTrue Ivanti · listed by 0 tracked vendors · incident: IAZ PRD - Connection Issue, Sep 14 13:09 UTC Ivanti PowerSchool · listed by 0 tracked vendors · incident: Atrieve ADS Service Interruption, Sep 14 14:34 UTC PowerSchool Veracross · listed by 0 tracked vendors · incident: Issue with Authentication for Subset of Users, Sep 14 13:23 UTC Veracross OpenAI · listed by 805 tracked vendors OpenAI Stripe · listed by 725 tracked vendors Stripe Anthropic · listed by 584 tracked vendors Anthropic Slack · listed by 523 tracked vendors Slack Salesforce · listed by 506 tracked vendors Salesforce Sentry · listed by 466 tracked vendors Sentry Datadog · listed by 422 tracked vendors Datadog Zendesk · listed by 391 tracked vendors Zendesk + 919 more

Incidents starting 30 min before to 2 h after

Ivanti lists Microsoft (2 hops) IAZ PRD - Connection Issue ↗ critical −25 min 1 h 20 min
Veracross lists Microsoft, Mailgun (2 hops) Issue with Authentication for Subset of Users ↗ minor −11 min 3 h 22 min
Twilio lists Microsoft, Deepgram (2 hops) User Authentication Identity SNA Failure Increase for Smartfren in Indonesia ↗ minor +24 min 12 h 45 min
SendGrid lists Microsoft, Deepgram (2 hops) User Authentication Identity SNA Failure Increase for Smartfren in Indonesia ↗ minor +24 min 12 h 45 min
Segment lists Microsoft, Deepgram (2 hops) User Authentication Identity SNA Failure Increase for Smartfren in Indonesia ↗ minor +24 min 12 h 45 min
Vanta lists Microsoft (2 hops) Some Vanta AI features are unavailable ↗ major +36 min 1 h 30 min
EverTrue lists Mailgun (2 hops) EverTrue/Exports: Scheduled exports not delivered ↗ minor +58 min 23 h 40 min
PowerSchool lists Microsoft, Mailgun (2 hops) Atrieve ADS Service Interruption ↗ critical +1 h 3 h 7 min
Telnyx lists Microsoft, Mailgun (2 hops) Intermittent errors for /v2/ai/openai/models and /v2/ai/openai/chat/completions ↗ major +1 h 19 min 6 min
Nebius lists Microsoft (2 hops) Managed Service for SkyPilot: cluster creation and update requests failing in eu-north1 ↗ major +1 h 26 min 24 h 33 min
Xero lists Microsoft, Mailgun (2 hops) UK: Delay with processing HMRC connected services (CIS, Corporate Tax, Personal Tax, Partnership Tax, Payroll) ↗ minor +1 h 34 min 22 h 35 min
Grafana lists Microsoft (2 hops) Intermittent Metric Write Errors in GCP US Central (prod-us-central-0) ↗ minor +1 h 56 min —

Incidents

critical Kaseya Datto Workplace - US Region - US-based users are currently unable to authenticate to US-hosted cells Sep 14 15:05 3 h 42 min 2 3 major Nebius Managed Service for SkyPilot: cluster creation and update requests failing in eu-north1 Sep 14 15:00 24 h 33 min 12 679 1major Telnyx Intermittent errors for /v2/ai/openai/models and /v2/ai/openai/chat/completions Sep 14 14:53 6 min 18 216 no impact stated Hostinger· Hosting24 Emergency Server US-2224 Maintenance Sep 14 14:53 58 min 1 critical Red Hat Model Hosting Platform Upgrade Sep 14 14:50 20 h 18 min 8 947 minor Webflow [RESOLVED] Reports of issues impacting multiple Webflow services Sep 14 14:31 48 min 16 28 major Vanta Some Vanta AI features are unavailable Sep 14 14:10 1 h 30 min 106 272 1minor Twilio· SendGrid· Segment User Authentication Identity SNA Failure Increase for Smartfren in Indonesia Sep 14 13:58 12 h 45 min 828 1,916 8minor nShift FTP file processing issue Sep 14 13:47 24 h 54 min 1 major Red Hat Initial: Quay.io Push/Pull Degraded Sep 14 13:34 19 h 41 min 8 947 major Docker Issues viewing newly pushed images and tags Sep 14 13:29 5 min 3 major Productboard Productboard Spark is unavailable Sep 14 13:26 51 min 25 225 1no impact stated Toggl Elevated API Errors Sep 14 13:25 4 min 1 2 minor JumpCloud Degraded Radius Service - EU region Sep 14 13:25 1 h 12 min 4 5 minor Exact Exact Online Premium – System unavailable (NL) Sep 14 13:22 39 min 1 2 critical Descript Rooms Recording Outage Sep 14 13:09 35 min 1 5 no impact stated Sumsub Dashboard applicant search impaired Sep 14 13:00 — 3 37 no impact stated Contentsquare Error Analysis: Encrypted API Response Details Missing Sep 14 12:57 1 min 7 99 major Kaseya Datto Networking - Network Manager - Datto Secure Edge (SASE) administrators unable to create Fabric Tunnels Sep 14 12:56 1 h 7 min 2 3 critical Kaseya Datto SaaS Protection - SaaS Protection Status Page in Datto Partner Portal Not Loading Customer Details Sep 14 12:46 5 h 7 min 2 3 minor Exact Exact Cloud Services - Unable to reset password via the Password Reset Portal (Global) Sep 14 12:05 21 h 13 min 1 2 no impact stated Grafana CloudWatch request timeouts in prod-us-central-0 Sep 14 12:00 — 56 771 minor CircleCI· Vamp Increased wait times for macOS jobs Sep 14 11:59 1 h 8 45 minor Exact Exact Online Projects - Error during bank statement import (NL) Sep 14 11:44 2 days 1 2 major Exact Exact Online Jaarrekening – Submitting reports at the Chamber of Commerce results in discrepancies (NL) Sep 14 11:41 2 days 1 2 no impact stated Telesign Operator Alert - Kuwait (KW) - Zain (419/02) Sep 14 11:39 11 h 2 min 8 464 minor Qualys Multiple Shared Platforms : Patch Deployment Failures for KB5123099 – FileHashValidationFailed Error (IM-12864) Sep 14 11:26 2 days 6 21 1minor Scaleway [Support] Phone assistance is unavailable Sep 14 10:49 6 days 23 359 major Yousign Slowdown on processor Sep 14 10:08 1 h 41 min 3 67 1no impact stated Whereby Issues when joining room Sep 14 09:59 4 min 2 minor Twilio· SendGrid· Segment Voice Call Failures from a Subset of Twilio United States Phone Numbers to Korek Iraq Sep 14 09:48 7 h 39 min 828 1,916 3minor Airwallex US Increased latency in Web App Sep 14 09:47 — 3 21 minor Uanataca Instability of the Prevent and Trust and Sign services Sep 14 09:38 3 h 47 min 1 2 minor Scrive Email Delivery - Degraded Performance Sep 14 09:28 48 min 1 major Kaseya Autotask PSA - Inbound Email Processing - Inbound emails are not being processed and related items are not being created Sep 14 09:21 2 h 36 min 2 3 minor GetResponse Issues with image loading affecting Self Service Clients Sep 14 09:16 4 h 9 min 3 minor Pennylane Pennylane application disruption Sep 14 09:15 50 min 1 minor Mailgun Route delays in EU Region Sep 14 09:15 58 min 244 1,431 1minor Instructure Some users are experiencing slow load times when accessing Canvas Sep 14 09:13 33 min 2 4 no impact stated Scaleway [PGWY] - [fr-par-1] - Public Gateay stuck in a transient state Sep 14 09:09 — 23 359 1minor Gladia [Europe] API is in a degraded state Sep 14 09:07 7 h 31 min 8 407 major Scrive Support Phone - Partial Outage Sep 14 08:46 1 h 5 min 1 minor Exact Exact Boekhoud Gemak - Attachments purchase invoices not visible (NL) Sep 14 08:46 24 h 20 min 1 2 minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Short Codes to Vivo Brazil Sep 14 08:34 7 h 4 min 828 1,916 4minor Front [office365] Delays in sending and receiving messages for some customers in [us-west-1] and [us-west-2] Sep 14 08:20 2 h 40 min 41 808 minor Cursor Investigating Grok service degradation Sep 14 08:14 53 min 10 29 major Exact All products - Support portal unavailable (Global) Sep 14 07:14 5 h 7 min 1 2 no impact stated Lithic Intermittent timeouts on Tokenization and Card Creation API endpoints Sep 14 07:05 42 h 38 min 1 2 major CloudConvert EU Central, US East, and 1 other service are down Sep 14 06:56 2 h 41 min 12 34 minor Instructure Canvas support phone system is experiencing connection issues Sep 14 06:52 5 h 33 min 2 4

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