Third Party Index

EverTrue

evertrue.com

Subprocessors

51 third parties. CSV · Atom

NamePurposeLocationListed since
Accuzip Address standardization & change serviceUSA
Amazon Web Services, Inc. Cloud infrastructure hostingUSA
Amplitude Product AnalyticsUSA
Anthropic AIService provider for AI functionsUSA
Appcues, Inc. Customer experienceUSA
Asana Project management toolUSA
Atlassian Pty Ltd. Bug trackingUSA
Bugsnag Application monitoringUSA
ChurnZero USA Customer success platformUSA
Conga Contract admninistrationUSA
Cronofy Simplify calendar syncingUK
Design Huddle USA White label design editorUSA
Dropbox Cloud file storage & managementUSA
Elavon (Converge) Online payments platformUSA
Emma Creation of email campaign listsUSA
Eventbrite, Inc. Event marketingUSA
Expedient Cloud hosting platformUSA
ForumBee product help centersUSA
FreshDesk Customer support systemUSA
FreshSales Sales CRMUSA
FullContact, Inc. Customer intelligenceUSA
FullStory, Inc. Reporting and analyticsUSA
Google Inc. Business analyticsUSA
HireFrame SupportPhilippines
HubSpot, Inc. Marketing automationUSA
Intercom Support chat messaging systemUSA
LangSmith (LangChain, Inc.) USA AI observability/tracing toolUSA
Launch Darkly Release ManagementUSA
LinkedIn, Inc. AuthenticationUSA
Lytho Client communication & proof exchangeUSA
Mailgun Email sending & deliveryUSA
Marketo marketing automationUSA
Mixpanel, Inc Reporting and analyticsUSA
Nango API Integration ServiceUSA
NetSmartz Developer/QAIndia
Nylas Email / Calendar Integration ServiceUSA
OpenAI AIService Provider for AI functionsUSA
PagerDuty Inc. Service monitoring and alertingUSA
Planhat Customer Success PlatformUSA
Postmark Email service providerUSA
Rev.com Audio transcription to textUSA
Salesforce.com, Inc. Customer account administration and supportUSA
SalesLoft, Inc. Donor touchpoint managementUSA
Send Grid, Inc. Provision of email delivery services.USA
SendSafely Secure file sharingUSA
Silicon Publishing Processing of donor reportsUSA
Snowflake data warehouseUSA
Stripe Online payments platformUSA
Twilio Inc. SMS messaging / Telephony serviceUSA
Zapier Client workflow toolsUSA
Zoom Video conferencingUSA

Service status

Jul 4: no incident reportedJul 5: no incident reportedJul 6: no incident reportedJul 7: no incident reportedJul 8: 1 incident (1 minor)Jul 9: no incident reportedJul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: no incident reportedJul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: 1 incident (1 minor)Aug 26: 1 incident (1 minor)Aug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: 1 incident (1 minor)Sep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: 1 incident (1 minor)Sep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reported

90 days agotoday

  • 5 incidents in 90 days
  • 0 major or critical
  • 4 h 39 min typical time to resolve
BeganIncidentImpactLasted
Unable to Log into Signal Platformminor1 h 20 min
EverTrue/Exports: Scheduled exports not deliveredminor23 h 40 min
EVERTRUE: Data Imports — Degraded Performanceminor45 h 57 min
EverTrue: Scheduled/Manual exports not working as expectedminor4 h 39 min
EverTrue Platform - Constituent Profile loading issuesminor14 min
EverTrue Platform - Constituent Profile loading errorsminor39 min
EverTrue: Signal Email connection errorsminor2 h 40 min
EverTrue Imports - files uploaded via SFTP not appearing in ET importerminor24 h 23 min

Incidents per month

0 2 4 Mar 2026: 1 incident (1 minor) · partial: our history begins Mar 4 · typical time to resolve 2 days Apr 2026: 1 incident (1 minor) · typical time to resolve 1 h 3 min May 2026: 2 incidents (2 minor) · typical time to resolve 24 h 23 min Jun 2026: 0 incidents Jul 2026: 2 incidents (2 minor) · typical time to resolve 39 min Aug 2026: 2 incidents (2 minor) · typical time to resolve 45 h 57 min Sep 2026: 2 incidents (2 minor) · typical time to resolve 23 h 40 min Oct 2026: 0 incidents Mar 2026Apr May Jun Jul Aug Sep Oct

critical major minor no impact stated before or partly before our history

Components affected

ComponentIncidents
Application2
Exports2
Imports1

As EverTrue's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

Rating badge for EverTrue's site

EverTrue transparency rating

It updates with the rating.

<a href="https://thirdpartyindex.com/vendors/evertrue"><img src="https://thirdpartyindex.com/badge/evertrue.svg" alt="EverTrue transparency rating on Third Party Index" height="20"></a>
[![EverTrue transparency rating on Third Party Index](https://thirdpartyindex.com/badge/evertrue.svg)](https://thirdpartyindex.com/vendors/evertrue)