Third Party Index

Upstream incidents

minor· ClickHouse· · 5 h 6 min

We are investigating an issue with CH servers in Azure germanywestcentral region

Listed as a subprocessor by 126 tracked vendors · 1,231 within 2 hops · In window: 3 vendors listing it (19 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,344 tracked vendors Amazon Web Services Google Cloud · listed by 1,176 tracked vendors Google Cloud Microsoft · listed by 661 tracked vendors Microsoft Salesforce · listed by 464 tracked vendors Salesforce GitHub · listed by 184 tracked vendors GitHub Pylon · listed by 86 tracked vendors Pylon Langfuse · listed by 28 tracked vendors Langfuse kapa.ai · listed by 6 tracked vendors kapa.ai ClickHouse · listed by 126 tracked vendors ClickHouse Ashby · listed by 5 tracked vendors · incident: Ashby is unavailable or slow to load in South East Asia due to upstream provider, Sep 22 14:27 UTC Ashby Harness.io · listed by 3 tracked vendors · incident: Dashboard export and download APIs are currently facing issue., Sep 22 14:00 UTC Harness.io OverOps · listed by 0 tracked vendors · incident: Dashboard export and download APIs are currently facing issue., Sep 22 14:00 UTC OverOps Salesforce · listed by 464 tracked vendors Salesforce Twilio · listed by 426 tracked vendors Twilio SendGrid · listed by 301 tracked vendors SendGrid Segment · listed by 162 tracked vendors Segment Vercel · listed by 142 tracked vendors Vercel WorkOS · listed by 109 tracked vendors WorkOS LaunchDarkly · listed by 60 tracked vendors LaunchDarkly LangChain · listed by 47 tracked vendors LangChain Retool · listed by 47 tracked vendors Retool ChargeBee · listed by 43 tracked vendors ChargeBee Help Scout · listed by 41 tracked vendors Help Scout OpenAI · listed by 691 tracked vendors · incident: Elevated Error Rates for ChatGPT Work, across Plus, Pro, Business, Enterprise and Education plans., Sep 22 15:04 UTC OpenAI Grafana · listed by 54 tracked vendors · incident: IRM Access Issues for a Small Group of Users, Sep 22 14:57 UTC Grafana Akamai · listed by 43 tracked vendors · incident: Origin Server Connectivity Issues with Elevated Errors in APAC Region, Sep 22 13:19 UTC Akamai Plain · listed by 41 tracked vendors · incident: Plain App Degraded, Sep 22 14:22 UTC Plain Pipedrive · listed by 12 tracked vendors · incident: Services Issue, Sep 22 14:56 UTC Pipedrive Cursor · listed by 8 tracked vendors · incident: Investigating service degradation — Automations and Cloud Agents w/ Grok 4.7, Sep 22 13:02 UTC Cursor DevRev · listed by 5 tracked vendors · incident: Intermittent access issues, Sep 22 13:20 UTC DevRev LINK Mobility Group ASA · listed by 3 tracked vendors · incident: [Denmark][Telenor] Unscheduled disturbance, Sep 22 14:52 UTC LINK Mobility Group … Barracuda Networks · listed by 1 tracked vendor · incident: Firewall datasources alerts will be delayed for US, EU-West customers., Sep 22 14:22 UTC Barracuda Networks Buffer · listed by 1 tracked vendor · incident: Buffer Service Disruption, Sep 22 14:49 UTC Buffer Scaleflex · listed by 1 tracked vendor · incident: HUB Service Degradation, Sep 22 13:34 UTC Scaleflex Blackbaud · listed by 0 tracked vendors · incident: Active Issue Alert – School API - #000694246, Sep 22 14:22 UTC Blackbaud Heron · listed by 0 tracked vendors · incident: Heron Dashboard slow to load, Sep 22 14:10 UTC Heron Kahoot! · listed by 0 tracked vendors · incident: YouTube Video Service Disruptions, Sep 22 13:30 UTC Kahoot! Prefect · listed by 0 tracked vendors · incident: Prefect Serverless service disruption, Sep 22 15:03 UTC Prefect Spendesk · listed by 0 tracked vendors · incident: Invoices : New French E-Invoices Not Received, Sep 22 14:44 UTC Spendesk Stripe · listed by 570 tracked vendors Stripe Cloudflare · listed by 514 tracked vendors Cloudflare Anthropic · listed by 511 tracked vendors Anthropic Sentry · listed by 399 tracked vendors Sentry + 112 more+ 1,085 more

Incidents starting 30 min before to 2 h after

DevRev lists Segment, Langfuse (2 hops) Intermittent access issues ↗ minor +1 min 3 h
Kahoot! lists SendGrid (2 hops) YouTube Video Service Disruptions ↗ minor +12 min 6 h 10 min
Scaleflex lists Salesforce (2 hops) HUB Service Degradation ↗ minor +15 min 7 min
Heron lists Salesforce, Twilio (2 hops) Heron Dashboard slow to load ↗ minor +52 min 2 h 33 min
Blackbaud lists Twilio, Bird (2 hops) Active Issue Alert – School API - #000694246 ↗ major +1 h 3 min 2 h 8 min
Plain lists Salesforce, Segment (2 hops) Plain App Degraded ↗ minor +1 h 3 min 29 min
Spendesk lists Salesforce, Segment (2 hops) Invoices : New French E-Invoices Not Received ↗ minor +1 h 25 min 19 h 49 min
Buffer lists Retool, Help Scout (2 hops) Buffer Service Disruption ↗ critical +1 h 30 min 55 min
Pipedrive lists SendGrid, Bird (2 hops) Services Issue ↗ no impact stated +1 h 38 min 2 h 9 min
Grafana lists SendGrid (2 hops) IRM Access Issues for a Small Group of Users ↗ major +1 h 38 min 20 h 10 min
Prefect lists SendGrid, WorkOS (2 hops) Prefect Serverless service disruption ↗ no impact stated +1 h 44 min —

Incidents

minor Sinch Delivery Issue Venezuela - Digitel Sep 23 01:53 11 h 16 min 24 1,020 no impact stated Prime Intellect Image building maintenance window active Sep 22 23:51 — 1 major Pinecone [Serverless][AWS][eu-west-1] 5xx on read requests Sep 22 23:34 57 min 27 281 minor Heap Third party integration events latency impacting some customers Sep 22 22:43 15 h 51 min 24 207 minor Resend Failing to verify new domains Sep 22 22:31 18 min 54 178 minor Telnyx Elevated MMS Failures for 10DLC 501(c)(3) Campaigns Sep 22 22:13 21 h 35 min 15 191 major OneSignal Subscription API - Creation Failures Sep 22 21:28 2 min 11 303 minor Grafana Kubernetes Observability Billing & Usage Incorrect Sep 22 21:27 16 h 39 min 54 696 minor Twilio· SendGrid· Segment Flex UI Realtime Statistics Showing Inaccurate Longest Waiting Task Data Sep 22 20:44 3 h 53 min 721 1,617 7no impact stated Stripe API call success rate drop Sep 22 20:32 2 h 15 min 570 1,388 2minor Twilio· SendGrid· Segment Customers Are Unable to See All of Their Free Credits in the Free Unit Tracker in the New Twilio Console Sep 22 20:27 1 h 43 min 721 1,617 8major Buildkite Issues with webhook ingestion, GraphQL queries Sep 22 20:07 42 min 2 4 minor Kaseya RocketCyber - Unable to switch Organizations Sep 22 19:51 19 h 9 min 2 3 critical Pitney Bowes FedEx Service Disruption Observed for RateShipment. Sep 22 19:28 46 min 1 2 minor Twilio· SendGrid· Segment Messaging Webhook Delays in US1 Sep 22 19:23 51 min 721 1,617 8minor Iterable Timeouts on User Update API Endpoints Sep 22 19:02 56 min 14 530 minor Help Scout Mailbox counts, folders, reports, search results Sep 22 18:56 36 min 41 98 major Amplitude Snowflake Data Share export delivery issue Sep 22 18:49 6 h 4 min 131 641 minor Hugging Face Slower downloads in the Asia-Pacific region Sep 22 18:48 2 days 1 no impact stated Prime Intellect Frontend is Unresponsive Sep 22 18:28 — 1 major OpenSesame Course Authoring: When adding a new language to a course, secondary languages are not being added to audio or video media. Sep 22 18:23 33 min 2 10 no impact stated Twilio· SendGrid· Segment Phone Number APIs and Console Were Returning Incorrect 404 Responses Sep 22 18:20 — 721 1,617 6no impact stated Postmark Delayed Message Delivery Sep 22 18:15 20 min 94 997 3major Prismatic Web App Unavailable Sep 22 17:59 32 min 4 18 1critical Gladia Real Time outage Sep 22 17:56 1 min 5 366 minor Red Hat ongoing Support Cases - Post Upgrade Issues Sep 22 17:52 ongoing 8 838 minor NinjaOne Service Issue - Performance Degraded Sep 22 17:50 2 h 22 min 1 3 minor Sumo Logic Problem with Cloud SIEM Processing in North America 1 (US1) Sep 22 17:44 1 h 28 min 27 580 no impact stated Whereby Customer insights (dashboard and api) - degraded performance Sep 22 17:43 2 h 1 min 2 no impact stated Gladia Timeouts Sep 22 17:34 20 min 5 366 minor Red Hat Automation Hub Upgrade Sep 22 17:24 7 days 8 838 minor Red Hat Automation Hub Upgrade Sep 22 17:24 7 days 8 838 minor Qualtrics Intermittent access issue for Discover Designer UI in Canada Instance Sep 22 16:57 2 h 3 min 19 208 minor Harness.io· OverOps Investigating CI Pipeline Delays Sep 22 16:40 1 h 57 min 3 34 minor Qualtrics Intermittent Discover Dashboard and Export api Issue Sep 22 16:16 2 h 31 min 19 208 minor Bitrise Long waiting times [on specific stacks / to start builds] Sep 22 16:15 1 h 6 min 1 minor Bullhorn Bullhorn Time & Expense - Performance Issues Sep 22 16:12 33 min 2 3 major Contentsquare Unable to take zoning snapshot within Session Replay Sep 22 16:05 1 h 47 min 7 91 minor PagerDuty Issue Identified - Errors utilizing the PagerDuty MCP Sep 22 16:03 55 min 36 213 major Confluent Elevated error rates in Azure Germany West Central region Sep 22 15:09 4 h 49 min 38 1,036 3minor OpenAI Elevated Error Rates for ChatGPT Work, across Plus, Pro, Business, Enterprise and Education plans. Sep 22 15:04 54 min 691 1,663 9minor NinjaOne Network Discovery – Discovered devices not appearing (EU) Sep 22 15:01 1 h 3 min 1 3 no impact stated Scaleway [GAPI] - [GLOBAL] - gpt-oss-120b unresponsiveness Sep 22 14:57 1 min 17 309 major Grafana IRM Access Issues for a Small Group of Users Sep 22 14:57 20 h 10 min 54 696 no impact stated Pipedrive Services Issue Sep 22 14:56 2 h 9 min 12 19 minor LINK Mobility Group ASA [Denmark][Telenor] Unscheduled disturbance Sep 22 14:52 3 h 40 min 3 10 critical Buffer Buffer Service Disruption Sep 22 14:49 55 min 1 major Apify Elevated errors in Actor runs Sep 22 14:30 — 5 8 minor Ashby Ashby is unavailable or slow to load in South East Asia due to upstream provider Sep 22 14:27 5 days 5 99 minor Plain Plain App Degraded Sep 22 14:22 29 min 41 883 2

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