Third Party Index

Upstream incidents

minor· ClickHouse· · 5 h 6 min

We are investigating an issue with CH servers in Azure germanywestcentral region

Listed as a subprocessor by 126 tracked vendors · 1,231 within 2 hops · In window: 3 vendors listing it (19 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,344 tracked vendors Amazon Web Services Google Cloud · listed by 1,176 tracked vendors Google Cloud Microsoft · listed by 661 tracked vendors Microsoft Salesforce · listed by 464 tracked vendors Salesforce GitHub · listed by 184 tracked vendors GitHub Pylon · listed by 86 tracked vendors Pylon Langfuse · listed by 28 tracked vendors Langfuse kapa.ai · listed by 6 tracked vendors kapa.ai ClickHouse · listed by 126 tracked vendors ClickHouse Ashby · listed by 5 tracked vendors · incident: Ashby is unavailable or slow to load in South East Asia due to upstream provider, Sep 22 14:27 UTC Ashby Harness.io · listed by 3 tracked vendors · incident: Dashboard export and download APIs are currently facing issue., Sep 22 14:00 UTC Harness.io OverOps · listed by 0 tracked vendors · incident: Dashboard export and download APIs are currently facing issue., Sep 22 14:00 UTC OverOps Salesforce · listed by 464 tracked vendors Salesforce Twilio · listed by 426 tracked vendors Twilio SendGrid · listed by 301 tracked vendors SendGrid Segment · listed by 162 tracked vendors Segment Vercel · listed by 142 tracked vendors Vercel WorkOS · listed by 109 tracked vendors WorkOS LaunchDarkly · listed by 60 tracked vendors LaunchDarkly LangChain · listed by 47 tracked vendors LangChain Retool · listed by 47 tracked vendors Retool ChargeBee · listed by 43 tracked vendors ChargeBee Help Scout · listed by 41 tracked vendors Help Scout OpenAI · listed by 691 tracked vendors · incident: Elevated Error Rates for ChatGPT Work, across Plus, Pro, Business, Enterprise and Education plans., Sep 22 15:04 UTC OpenAI Grafana · listed by 54 tracked vendors · incident: IRM Access Issues for a Small Group of Users, Sep 22 14:57 UTC Grafana Akamai · listed by 43 tracked vendors · incident: Origin Server Connectivity Issues with Elevated Errors in APAC Region, Sep 22 13:19 UTC Akamai Plain · listed by 41 tracked vendors · incident: Plain App Degraded, Sep 22 14:22 UTC Plain Pipedrive · listed by 12 tracked vendors · incident: Services Issue, Sep 22 14:56 UTC Pipedrive Cursor · listed by 8 tracked vendors · incident: Investigating service degradation — Automations and Cloud Agents w/ Grok 4.7, Sep 22 13:02 UTC Cursor DevRev · listed by 5 tracked vendors · incident: Intermittent access issues, Sep 22 13:20 UTC DevRev LINK Mobility Group ASA · listed by 3 tracked vendors · incident: [Denmark][Telenor] Unscheduled disturbance, Sep 22 14:52 UTC LINK Mobility Group … Barracuda Networks · listed by 1 tracked vendor · incident: Firewall datasources alerts will be delayed for US, EU-West customers., Sep 22 14:22 UTC Barracuda Networks Buffer · listed by 1 tracked vendor · incident: Buffer Service Disruption, Sep 22 14:49 UTC Buffer Scaleflex · listed by 1 tracked vendor · incident: HUB Service Degradation, Sep 22 13:34 UTC Scaleflex Blackbaud · listed by 0 tracked vendors · incident: Active Issue Alert – School API - #000694246, Sep 22 14:22 UTC Blackbaud Heron · listed by 0 tracked vendors · incident: Heron Dashboard slow to load, Sep 22 14:10 UTC Heron Kahoot! · listed by 0 tracked vendors · incident: YouTube Video Service Disruptions, Sep 22 13:30 UTC Kahoot! Prefect · listed by 0 tracked vendors · incident: Prefect Serverless service disruption, Sep 22 15:03 UTC Prefect Spendesk · listed by 0 tracked vendors · incident: Invoices : New French E-Invoices Not Received, Sep 22 14:44 UTC Spendesk Stripe · listed by 570 tracked vendors Stripe Cloudflare · listed by 514 tracked vendors Cloudflare Anthropic · listed by 511 tracked vendors Anthropic Sentry · listed by 399 tracked vendors Sentry + 112 more+ 1,085 more

Incidents starting 30 min before to 2 h after

DevRev lists Segment, Langfuse (2 hops) Intermittent access issues ↗ minor +1 min 3 h
Kahoot! lists SendGrid (2 hops) YouTube Video Service Disruptions ↗ minor +12 min 6 h 10 min
Scaleflex lists Salesforce (2 hops) HUB Service Degradation ↗ minor +15 min 7 min
Heron lists Salesforce, Twilio (2 hops) Heron Dashboard slow to load ↗ minor +52 min 2 h 33 min
Blackbaud lists Twilio, Bird (2 hops) Active Issue Alert – School API - #000694246 ↗ major +1 h 3 min 2 h 8 min
Plain lists Salesforce, Segment (2 hops) Plain App Degraded ↗ minor +1 h 3 min 29 min
Spendesk lists Salesforce, Segment (2 hops) Invoices : New French E-Invoices Not Received ↗ minor +1 h 25 min 19 h 49 min
Buffer lists Retool, Help Scout (2 hops) Buffer Service Disruption ↗ critical +1 h 30 min 55 min
Pipedrive lists SendGrid, Bird (2 hops) Services Issue ↗ no impact stated +1 h 38 min 2 h 9 min
Grafana lists SendGrid (2 hops) IRM Access Issues for a Small Group of Users ↗ major +1 h 38 min 20 h 10 min
Prefect lists SendGrid, WorkOS (2 hops) Prefect Serverless service disruption ↗ no impact stated +1 h 44 min —

Incidents

minor Scaleflex HUB Service Degradation Sep 22 13:34 7 min 1 2 minor DevRev Intermittent access issues Sep 22 13:20 3 h 5 87 minor ClickHouse We are investigating an issue with CH servers in Azure germanywestcentral region Sep 22 13:19 5 h 6 min 126 1,231 3minor Akamai ongoing Origin Server Connectivity Issues with Elevated Errors in APAC Region Sep 22 13:19 ongoing 43 1,000 1no impact stated Prime Intellect New Sandbox Creation Degraded Sep 22 13:04 — 1 minor Cursor Investigating service degradation — Automations and Cloud Agents w/ Grok 4.7 Sep 22 13:02 43 min 8 24 critical Exact Exact Online Fiscaal – Response messages from the Tax Authorities for Income Tax Returns are not reaching our software (NL) Sep 22 12:46 2 days 1 2 minor Socure [Sev3] Delayed Case Updates in the Case Management UI Sep 22 12:26 1 h 43 min 3 15 no impact stated Bandwidth Bandwidth Local Market Impairment - 256 - Clarksburg, WV Sep 22 12:12 21 h 52 min 12 61 minor Delinea Secret Server: Login and Access issues Sep 22 12:11 55 min 1 major Deepgram Aura-2 TTS Elevated Error Rates for English Voices Sep 22 12:10 39 min 66 1,123 major EBANX [Peru][E-Wallet] Payment processing instability Sep 22 11:45 4 h 1 min 1 9 major NetSuite NetSuite SuiteProjects Pro | US Ashburn S Sep 22 11:41 1 h 11 min 39 131 major ControlUp Logins failing - Network Problem error Sep 22 11:33 22 min 1 13 no impact stated Bandwidth Outbound Incident - Italy Sep 22 11:32 41 min 12 61 minor Telesign Porting Status Service Alert - France Sep 22 11:31 2 h 6 min 7 407 minor Imperva [INC-1142] Network Connectivity Degradation Across Multiple PoPs Due to an Upstream Provider Issue Sep 22 11:29 20 h 27 min 5 47 1minor Acquia Edge Standard – New Domain Onboarding Issue Sep 22 11:27 42 h 6 min 2 13 no impact stated Worldpay INC0660036 - We are investigating issues with Tokenization requests on the Access Worldpay platform. Sep 22 11:20 19 min 10 48 minor Greenhouse Partial Service Disruption - Indeed Applications Sep 22 11:19 2 h 45 min 5 7 minor Cloudsmith Package synchronization delays Sep 22 11:13 32 min 1 2 no impact stated Buffer Issue with creating Pinterest posts Sep 22 11:02 — 1 minor Sinch Delivery Issue Sri Lanka - Hutchison Sep 22 10:53 2 h 2 min 24 1,020 minor Supabase Supavisor connection disruptions in EU West 1 (Ireland) Sep 22 10:49 1 h 30 min 46 380 1minor Hostinger· Hosting24 Emergency Network Maintenance in SG-NME Datacenter Sep 22 10:39 1 h 16 min 1 minor Gladia [Europe] Add-ons is in a degraded state Sep 22 10:22 4 min 5 366 no impact stated Zoom Service degradation affecting comment and attachment features in Zoom Canvas in US region. Sep 22 10:19 13 min 162 841 minor OpenAI Increased error rate for Plus and Pro users. Sep 22 09:58 39 min 691 1,663 7minor DevRev Incoming emails are not being processed Sep 22 09:53 2 h 11 min 5 87 no impact stated Contentsquare CS live users might not able to change criteria in page analyzer Sep 22 09:51 7 h 47 min 7 91 no impact stated Bandwidth Bandwidth Local Market Impairment - 234 - Pittsburgh, PA Sep 22 09:35 10 h 8 min 12 61 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio Long Codes to Natcom Haiti Sep 22 09:19 3 h 33 min 721 1,617 5major Nebius Object storage unavailable in eu-west1 Sep 22 08:55 26 min 12 580 minor Twilio· SendGrid· Segment User Authentication Identity SNA Failure Increase for Smartfren in Indonesia Sep 22 08:50 5 h 50 min 721 1,617 5minor Supabase Project creations are degraded in multiple regions Sep 22 08:33 31 min 46 380 critical Telnyx Telnyx's Support AI Assistant (TAIA) - currently unavailable Sep 22 08:19 1 h 15 191 major Lovable Elevated errors when Enabling Lovable Cloud Sep 22 07:53 14 min 1 no impact stated Hostinger· Hosting24 Degraded Server IN-2201 Performance Sep 22 07:51 54 min 1 minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures from Twilio to Airtel India Sep 22 06:55 5 h 54 min 721 1,617 1major Sarvam AI API request authentication issues Sep 22 06:21 31 min 1 minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures From a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Du United Arab Emirates Sep 22 06:19 5 h 20 min 721 1,617 1minor UiPath Users are unable to scroll/edit Form Tasks (Advanced forms only) in Action Center Sep 22 06:04 1 h 27 min 2 11 major Canonical "Landscape" is Down Sep 22 06:01 25 min 1 1,176 major Flexera Snow Atlas- APAC - Data Ingestion and Processing delays Sep 22 05:56 25 h 9 min 1 critical Sinch Service Degradation – Calling – AP-Southeast-1 Sep 22 05:40 2 h 56 min 24 1,020 3no impact stated Worldpay INC0659556 - We have resolved issues with Authorization & Payments. Sep 22 05:38 1 min 10 48 no impact stated Idomoo Personalized Video Service Update: Video Generation Sep 22 04:59 14 min 1 4 critical Bandwidth Bandwidth Local Market Impairment - 668 - Tucson, AZ Sep 22 04:46 7 h 56 min 12 61 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Izzi Mexico Sep 22 04:20 3 h 56 min 721 1,617 1minor Framer Elevated errors in AI features Sep 22 03:49 1 h 15 min 2 3

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