Third Party Index

Upstream incidents

minor· OpenAI· · 5 h 21 min

Elevated errors across ChatGPT, Codex, and the API including the Agents API

Listed as a subprocessor by 681 tracked vendors · 1,630 within 2 hops · In window: 5 vendors listing it (10 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,321 tracked vendors Amazon Web Services Google Cloud · listed by 1,146 tracked vendors Google Cloud Microsoft · listed by 645 tracked vendors Microsoft Cloudflare · listed by 504 tracked vendors Cloudflare Salesforce · listed by 457 tracked vendors Salesforce Intercom · listed by 308 tracked vendors Intercom Snowflake · listed by 305 tracked vendors Snowflake Okta · listed by 255 tracked vendors Okta Fivetran · listed by 139 tracked vendors Fivetran WorkOS · listed by 105 tracked vendors WorkOS Pylon · listed by 87 tracked vendors Pylon Oracle · listed by 86 tracked vendors Oracle Merge API · listed by 58 tracked vendors Merge API Confluent · listed by 36 tracked vendors Confluent OpenAI · listed by 681 tracked vendors OpenAI ElevenLabs · listed by 78 tracked vendors · incident: Agents, STT, and Creative Platform: Increased Latency, Conversation Failures, and STT Failures, Sep 29 18:49 UTC ElevenLabs Fly.io · listed by 12 tracked vendors · incident: GRU Networking Issues, Sep 29 19:30 UTC Fly.io Cursor · listed by 7 tracked vendors · incident: Investigating service degradation - xAI models, Sep 29 19:43 UTC Cursor Close · listed by 2 tracked vendors · incident: Application impairment, Sep 29 17:48 UTC Close Descript · listed by 1 tracked vendor · incident: Transcription jobs failing, Sep 29 18:12 UTC Descript Microsoft · listed by 645 tracked vendors Microsoft Cloudflare · listed by 504 tracked vendors Cloudflare Salesforce · listed by 457 tracked vendors Salesforce Twilio · listed by 419 tracked vendors Twilio Sentry · listed by 393 tracked vendors Sentry Datadog · listed by 374 tracked vendors Datadog HubSpot · listed by 373 tracked vendors HubSpot Zendesk · listed by 348 tracked vendors Zendesk Intercom · listed by 308 tracked vendors Intercom LiveRamp · listed by 12 tracked vendors · incident: Incident Resolved for Public API - Activation API via Grafana, Sep 29 18:49 UTC LiveRamp Harness.io · listed by 3 tracked vendors · incident: CI Linux Cloud VM Networking issues - intermittent, Sep 29 18:45 UTC Harness.io OverOps · listed by 0 tracked vendors · incident: CI Linux Cloud VM Networking issues - intermittent, Sep 29 18:45 UTC OverOps Unity · listed by 0 tracked vendors · incident: Service Integrations seems to be down, Sep 29 17:58 UTC Unity Vivox · listed by 0 tracked vendors · incident: Service Integrations seems to be down, Sep 29 17:58 UTC Vivox Stripe · listed by 563 tracked vendors Stripe Anthropic · listed by 499 tracked vendors Anthropic Slack · listed by 436 tracked vendors Slack Snowflake · listed by 305 tracked vendors Snowflake Okta · listed by 255 tracked vendors Okta MongoDB · listed by 206 tracked vendors MongoDB ClickHouse · listed by 123 tracked vendors ClickHouse Elasticsearch · listed by 116 tracked vendors Elasticsearch WorkOS · listed by 105 tracked vendors WorkOS Gong · listed by 86 tracked vendors Gong New Relic · listed by 79 tracked vendors New Relic DigitalOcean · listed by 67 tracked vendors DigitalOcean Grafana · listed by 53 tracked vendors Grafana Resend · listed by 53 tracked vendors Resend Fireworks · listed by 51 tracked vendors Fireworks + 4 more+ 667 more+ 929 more

Incidents starting 30 min before to 2 h after

Close lists OpenAI Application impairment ↗ major −4 min 26 min
Descript lists OpenAI Transcription jobs failing ↗ major +19 min 53 min
ElevenLabs lists OpenAI Agents, STT, and Creative Platform: Increased Latency, Conversation Failures, and STT Failures ↗ major +57 min 1 h 33 min
Fly.io lists OpenAI GRU Networking Issues ↗ major +1 h 37 min —
Cursor lists OpenAI Investigating service degradation - xAI models ↗ major +1 h 50 min 34 min
Unity lists Microsoft (2 hops) Service Integrations seems to be down ↗ no impact stated +6 min ongoing
Vivox lists Microsoft (2 hops) Service Integrations seems to be down ↗ no impact stated +6 min ongoing
Harness.io lists Microsoft, Cloudflare (2 hops) CI Linux Cloud VM Networking issues - intermittent ↗ minor +53 min 3 h 15 min
OverOps lists Microsoft, Cloudflare (2 hops) CI Linux Cloud VM Networking issues - intermittent ↗ minor +53 min 3 h 15 min
LiveRamp lists Microsoft (2 hops) Incident Resolved for Public API - Activation API via Grafana ↗ major +57 min 3 min

Incidents

minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures from Twilio to Metfone, Viettel, Beeline, and Sotelco Cambodia Sep 30 07:18 29 h 50 min 708 1,584 1minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia Sep 30 07:10 3 h 38 min 708 1,584 1no impact stated Worldpay INC0670578 - WP Core Processing - RAFT - Transaction Processing is resolved. Sep 30 07:04 — 10 47 major Canonical "static-reports.ubuntu.com" is Down Sep 30 06:39 2 h 31 min 1 1,146 minor LINK Mobility Group ASA [France] [Syma Mobile] Unscheduled disturbance Sep 30 06:13 6 h 21 min 3 10 minor Twilio· SendGrid· Segment Messaging Logs API Latency & Errors Sep 30 06:12 6 h 57 min 708 1,584 minor Telesign Operator Service Alert - Argentina (AR) - Telefonica Moviles Argentina SA (Movistar) (722/01;001;07;007;10;010;070;70) - 9/29/26 Sep 30 06:07 5 h 39 min 7 400 minor FreedomPay Alert: Worldpay Vantiv Processing Issues Sep 30 05:58 2 min 3 564 minor OpenAI Elevated error rates for ChatGPT Pro and Plus users Sep 30 05:47 7 h 35 min 681 1,630 4major Centercode Component "Centercode Autonomy Service (Centercode Platform - Agrajag)" and a few other components are Down Sep 30 05:31 16 min 1 minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Phone Numbers to Tigo Guatemala Sep 30 03:29 2 h 38 min 708 1,584 2minor OpenAI Elevated errors in ChatGPT Space Pages Sep 30 02:20 45 h 24 min 681 1,630 3minor DataGrail We’ve identified an issue causing the Privacy Request Center to load inconsistently and are investigating. Sep 30 02:08 24 min 5 40 major AfterShip Carrier la-poste-colissimo is unstable - Start Time - 2026/09/30 02:02 UTC - End Time - 2026/09/30 07:14 UTC Sep 30 02:03 5 h 10 min 2 no impact stated Stripe Visa authorization errors Sep 30 02:00 1 h 39 min 563 1,361 minor Buildkite Delayed notifications Sep 30 01:03 1 h 28 min 2 4 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to Tigo Guatemala Sep 30 00:43 11 h 55 min 708 1,584 3major Kaseya [Kaseya Quote Manager] - [Access] - 504 Azure Front Door Error and Slowness Sep 30 00:25 37 min 2 3 minor Sinch Delivery Issue Guatemala - Tigo Sep 29 23:50 12 h 40 min 23 994 3major Pitney Bowes UPS Service Disruption Observed for RateShipment. Sep 29 23:24 1 h 14 min 1 2 major Veryfi API is down Sep 29 23:08 7 min 2 29 minor Hightouch Slow Application Loading and Intermittent UI Errors Sep 29 21:53 1 h 9 min 30 185 minor Xero Degraded Performance: US Payroll (Powered by Gusto) Sep 29 20:57 6 h 38 min 25 88 no impact stated Harness.io· OverOps SSO login failures for the published Harness Okta application Sep 29 20:31 2 days 3 33 minor Akamai Akamai Control Center and Configuration Deployment Issues Sep 29 20:28 53 min 42 978 no impact stated Aiven Issue with PostgreSQL major version upgrade Sep 29 20:14 4 h 27 min 21 764 major EBANX [Colombia][E-Wallet] Payment processing degradation Sep 29 20:11 2 h 8 min 1 9 minor GatewayAPI GatewayAPI.EU incident Sep 29 20:08 18 min 2 3 minor Salesloft Multiple teams experiencing call activity syncing issues to Salesforce Sep 29 19:59 23 h 55 min 30 165 minor Runway We've identified a problem and are working on a fix Sep 29 19:59 2 h 21 min 3 121 major Cursor Investigating service degradation - xAI models Sep 29 19:43 34 min 7 22 minor Worldpay INC0670152 - Credit/Debit Network | Visa Sep 29 19:31 2 h 15 min 10 47 minor Kong Search ingestion delayed in US Region Sep 29 19:30 37 h 49 min 2 26 major Fly.io GRU Networking Issues Sep 29 19:30 — 12 124 no impact stated Recorded Future Portal disruption of service Sep 29 19:23 2 min 1 2 critical Rippling Rippling app is down Sep 29 19:20 8 h 35 min 10 22 major LiveRamp Incident Resolved for Public API - Activation API via Grafana Sep 29 18:49 3 min 12 87 major ElevenLabs Agents, STT, and Creative Platform: Increased Latency, Conversation Failures, and STT Failures Sep 29 18:49 1 h 33 min 78 1,286 major Maven AGI Voice calls temporarily unavailable Sep 29 18:46 19 h 56 min 4 26 minor Harness.io· OverOps CI Linux Cloud VM Networking issues - intermittent Sep 29 18:45 3 h 15 min 3 33 minor Transcend Slowdowns on primary backend Sep 29 18:36 — 7 19 minor Middesk Elevated response times for Signal API Sep 29 18:31 3 h 27 min 5 30 minor ESET ongoing Some users may experience degraded ESET PROTECT web console performance Sep 29 18:14 ongoing 1 2 major Descript Transcription jobs failing Sep 29 18:12 53 min 1 4 minor OpenAI Elevated errors across ChatGPT, Codex, and the API including the Agents API Sep 29 17:52 5 h 21 min 681 1,630 5no impact stated OpenAI Support available via email Sep 29 17:49 5 h 29 min 681 1,630 5major Close Application impairment Sep 29 17:48 26 min 2 108 minor Middesk Delays in Business Verification order processing Sep 29 17:33 4 h 24 min 5 30 major Plain Ari Playground is broken across all workspaces Sep 29 16:40 44 min 41 866 minor Worldpay INC0669956 | eCommerce (VAP) - Secure Scheduled Reports (SSR) - Availability Sep 29 16:35 2 h 15 min 10 47

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