Third Party Index

Carta

carta.com

Subprocessors

51 third parties. CSV · Atom

NamePurposeLocationListed since
Alloy Identity management system to fulfill KYC/AML and customer identification requirementsUSA
Amazon Web Services Cloud–based application platform and file storage for application file data, backups of system data, and backup of general company data.; Datacenter colocation servicesEU and USA; USA
Amplitude User data analyticsUSA
Anthropic, PBC AI inference and data analysisUSA
Anvil Contract generation and electronic signature toolUSA
Atlassian Provides a cloud-based bug tracking system, where we may process end user data to the extent necessary to reproduce and fix bugs, and in general as necessary to deliver and improve the Carta Europe services.Australia
Box File transferUSA
BrainTrust Data, Inc. AI tool that monitors and evaluates model outputsIreland; USA
Census Pipeline data processing providerUSA
Chorus by ZoomInfo Customer support communicationUSA
Cloudflare AntivirusUSA
Confluent Cloud Event streaming and loggingUSA
ConvertIO Online service for securely converting files between file formats.Cyprus
Datadog Infrastructure and error monitoring service for cloud-based applications.USA
DigitalBrain Customer support communicationUSA
DocuSign Electronic signing of documents.USA
Fivetran Pipeline data processing providerUSA
Forethought.ai Customer support communicationUSA
Front Customer support communicationUSA
FullStory Product analytics platform used when developing new features and services. It stores user contact details, product usage recordings and product usage analytics.USA
Global Relay Data archiving for complianceUSA
Google Cloud Platform Data analysis and cloud infrastructureUSA
Hex Technologies, Inc. Data platform for data science and analyticsUSA
Infinit-O Global, Limited Professional service outsourcing servicesPhillipines
Intercom User support and engagement platform used to display content in the product. It stores user contact details and product interaction data.Ireland
Iterable Client and marketing email automationUSA
Johnston Carmichael LLP Tax ServicesUK
LexisNexis BSA/AML and KYC screeningUSA
Lob.com Mail and address verification automationUSA
Looker Business intelligenceUSA
Lumopath, Inc. Communication and collaboration analyticsUSA
Mailchimp Client and marketing email automationUSA
Marketo MarketingUSA
Mixmax Scheduling and email automationUSA
Notion Provides a cloud-based internal collaboration system, much like an intranet, where we may reference customer data as necessary to deliver and improve the Carta Europe services.USA
OpenAI Service Provider for AI FunctionsUSA
Patrina Corporation Data and records archivingUSA
Pendo User data analyticsUSA
Plaid Inc. Bank integrationUSA
Salesforce Client relationship managementUSA
Salesforce.com EMEA Limited Provides us with a cloud application platform (Heroku) for running the Application and leveraging platform extensions for error analysis, mail sending, and more.UK, EU and USA
SendSafely File encryption service.USA
Sentry Cloud-based application and error monitoring platform.USA
Slack Communication and collaborationUSA
Snowflake Data warehouse; Provides a cloud data warehouse to store and transform data for use in business analytics.Ireland and USA; USA
Stripe Money movement and account verificationUSA
Sutro Labs Inc. d/b/a/ Census Provides data integration services.USA
Thomson Reuters Identity management system to fulfill KYC/AML and customer identification requirementsUSA
Twilio Platform for text messages used for 2FA and for transactional emails (via the Twilio company SendGrid).USA
Typeform, S.L. Online form building tool for collecting user feedback in online surveys. It stores user identifications and anonymised user feedback.Spain
Workato Workflow automationUSA

Compliance

Certified
Says it complies with

Certifications as Carta's trust center lists them; reports are usually shared on request (evidence)

Service status

Jul 2: no incident reportedJul 3: no incident reportedJul 4: no incident reportedJul 5: no incident reportedJul 6: 1 incident (1 no impact stated)Jul 7: no incident reportedJul 8: no incident reportedJul 9: no incident reportedJul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: no incident reportedJul 16: 1 incident (1 major)Jul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: 1 incident (1 no impact stated)Sep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: 1 incident (1 major)Sep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reported

90 days agotoday

  • 4 incidents in 90 days
  • 2 major or critical
  • 1 h 51 min typical time to resolve
  • 1 h 21 min longest major
BeganIncidentImpactLasted
Partial Site Outagemajor1 h 21 min
Email delivery degradedno impact stated4 h 43 min
SSO login errorsmajor46 min
Intermittent slownessno impact stated1 h 51 min
Elevated errorsminor1 h 54 min
Loan Operationsno impact stated4 h 43 min
Degraded performance on Android mobile appmajor2 h 49 min
Degraded performanceminor5 min

Incidents per month

0 2 4 Nov 2025: 2 incidents (1 minor, 1 no impact stated) · partial: our history begins Nov 18 · typical time to resolve 5 h 35 min Dec 2025: 0 incidents Jan 2026: 0 incidents Feb 2026: 0 incidents Mar 2026: 2 incidents (1 major, 1 no impact stated) · typical time to resolve 4 h 43 min Apr 2026: 0 incidents May 2026: 1 incident (1 minor) · typical time to resolve 1 h 54 min Jun 2026: 0 incidents Jul 2026: 2 incidents (1 major, 1 no impact stated) · typical time to resolve 1 h 51 min Aug 2026: 0 incidents Sep 2026: 2 incidents (1 major, 1 no impact stated) · typical time to resolve 4 h 43 min Nov 2025Dec Jan 2026Feb Mar Apr May Jun Jul Aug Sep

critical major minor no impact stated before or partly before our history

Components affected

ComponentIncidents
app.carta.com2

As Carta's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

Rating badge for Carta's site

Carta transparency rating

It updates with the rating.

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