Third Party Index

Upstream incidents

no impact stated· OpenAI· · 18 min

SSO sign-in and SCIM provisioning issues

Listed as a subprocessor by 805 tracked vendors · 1,967 within 2 hops · In window: 1 of its subprocessors · In window: 12 vendors listing it (13 within 2 hops)

Its subprocessors Reporting vendor List it List one of those WorkOS · listed by 115 tracked vendors · incident: Elevated API Errors, Sep 18 22:49 UTC WorkOS Amazon Web Services · listed by 1,552 tracked vendors Amazon Web Services Google Cloud · listed by 1,417 tracked vendors Google Cloud Microsoft · listed by 750 tracked vendors Microsoft Cloudflare · listed by 606 tracked vendors Cloudflare Salesforce · listed by 506 tracked vendors Salesforce Intercom · listed by 374 tracked vendors Intercom Snowflake · listed by 324 tracked vendors Snowflake Okta · listed by 281 tracked vendors Okta Fivetran · listed by 148 tracked vendors Fivetran Pylon · listed by 93 tracked vendors Pylon Oracle · listed by 89 tracked vendors Oracle Merge API · listed by 63 tracked vendors Merge API Confluent · listed by 40 tracked vendors Confluent OpenAI · listed by 805 tracked vendors OpenAI Zoom · listed by 186 tracked vendors · incident: Service Degradation Affecting ZoomMate, Sep 18 22:45 UTC Zoom ElevenLabs · listed by 106 tracked vendors · incident: Some ElevenAgents calls failed to start, Sep 19 00:34 UTC ElevenLabs Plain · listed by 45 tracked vendors · incident: Plain app is down, Sep 18 22:49 UTC Plain Maxio · listed by 21 tracked vendors · incident: Advanced Billing CSV Exports Delayed, Sep 18 23:02 UTC Maxio Cursor · listed by 10 tracked vendors · incident: Sign-in and dashboard errors for some users, Sep 18 23:02 UTC Cursor Composio · listed by 9 tracked vendors · incident: Authentication related issues on dashboard and for you (CLI and MCP), Sep 18 22:58 UTC Composio Granola · listed by 7 tracked vendors · incident: Third party service experiencing issues, Sep 18 23:02 UTC Granola Decagon · listed by 3 tracked vendors · incident: Investigating Issue with Admin Portal, Sep 18 22:39 UTC Decagon Clarify · listed by 1 tracked vendor · incident: Unable to sign up and log in, Sep 18 22:56 UTC Clarify Factory · listed by 1 tracked vendor · incident: Service Disruption: User Authentication, Sep 18 22:57 UTC Factory Rhythms · listed by 0 tracked vendors · incident: Facing issues with authentication, Sep 18 22:58 UTC Rhythms Tella · listed by 0 tracked vendors · incident: Issues logging in/signing up in Tella, Sep 18 22:56 UTC Tella Microsoft · listed by 750 tracked vendors Microsoft Cloudflare · listed by 606 tracked vendors Cloudflare WorkOS · listed by 115 tracked vendors · incident: Elevated API Errors, Sep 18 22:49 UTC WorkOS dbt Labs · listed by 48 tracked vendors · incident: Schema Hydration Panic, Sep 18 23:31 UTC dbt Labs Stripe · listed by 725 tracked vendors Stripe Anthropic · listed by 584 tracked vendors Anthropic Slack · listed by 523 tracked vendors Slack Snowflake · listed by 324 tracked vendors Snowflake Okta · listed by 281 tracked vendors Okta posthog · listed by 238 tracked vendors posthog MongoDB · listed by 232 tracked vendors MongoDB ClickHouse · listed by 133 tracked vendors ClickHouse Elasticsearch · listed by 131 tracked vendors Elasticsearch Gong · listed by 97 tracked vendors Gong New Relic · listed by 92 tracked vendors New Relic DigitalOcean · listed by 90 tracked vendors DigitalOcean Resend · listed by 78 tracked vendors Resend LinkedIn · listed by 58 tracked vendors LinkedIn Grafana · listed by 56 tracked vendors Grafana Fireworks · listed by 54 tracked vendors Fireworks Freshworks · listed by 50 tracked vendors Freshworks Akamai · listed by 46 tracked vendors Akamai + 4 more+ 791 more+ 1,142 more

Incidents starting 30 min before to 2 h after

WorkOS subprocessor of OpenAI Elevated API Errors ↗ major −11 min 39 min
Zoom lists OpenAI Service Degradation Affecting ZoomMate ↗ no impact stated −15 min 18 min
Plain lists OpenAI Plain app is down ↗ critical −11 min 12 min
Clarify lists OpenAI Unable to sign up and log in ↗ major −4 min 1 h 20 min
Rhythms lists OpenAI Facing issues with authentication ↗ critical −1 min 3 h 24 min
Granola lists OpenAI Third party service experiencing issues ↗ no impact stated +3 min 11 min
dbt Labs lists Microsoft (2 hops) Schema Hydration Panic ↗ major +32 min 14 h 58 min

Incidents

major ElevenLabs Some ElevenAgents calls failed to start Sep 19 00:34 1 h 34 min 106 1,517 major MiniMax Elevated errors on Large Language Models (LLM) Sep 19 00:03 5 min 6 38 major dbt Labs Schema Hydration Panic Sep 18 23:31 14 h 58 min 48 516 minor HeyGen HeyGen Video Workflow Failures Sep 18 23:03 6 h 17 min 7 9 minor Maxio Advanced Billing CSV Exports Delayed Sep 18 23:02 50 min 21 42 no impact stated Granola Third party service experiencing issues Sep 18 23:02 11 min 7 42 minor Cursor Sign-in and dashboard errors for some users Sep 18 23:02 11 min 10 29 no impact stated OpenAI SSO sign-in and SCIM provisioning issues Sep 18 23:00 18 min 805 1,967 12no impact stated Composio Authentication related issues on dashboard and for you (CLI and MCP) Sep 18 22:58 7 min 9 22 critical Factory Service Disruption: User Authentication Sep 18 22:57 13 min 1 6 major Clarify Unable to sign up and log in Sep 18 22:56 1 h 20 min 1 critical Plain Plain app is down Sep 18 22:49 12 min 45 1,035 3major WorkOS Elevated API Errors Sep 18 22:49 39 min 115 1,269 8no impact stated Zoom Service Degradation Affecting ZoomMate Sep 18 22:45 18 min 186 1,021 major Decagon Investigating Issue with Admin Portal Sep 18 22:39 23 min 3 53 no impact stated OpenAI Overbilling for OpenAI-hosted containers in the Agent API Sep 18 22:29 9 h 22 min 805 1,967 12major Sumo Logic Problem with Cloud SIEM APIs and Cloud SIEM UI in Europe 1 (EU), Canada (CA) Sep 18 21:57 9 min 29 642 1no impact stated OpenAI Delayed support responses Sep 18 21:36 3 h 33 min 805 1,967 16minor Vercel Deployment stuck in initializing state Sep 18 21:36 55 min 172 811 9minor Twilio· SendGrid· Segment A2P 10DLC Campaign Statuses Remaining 'In Review' Sep 18 21:34 2 h 32 min 828 1,916 10minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures From a Subset of Twilio Phone Numbers to Orange Democratic Republic of the Congo Sep 18 21:21 1 h 22 min 828 1,916 10no impact stated Lithic Visa clearing delay Sep 18 21:16 15 h 34 min 1 2 major Squarespace Acuity Scheduling Admin Mobile app crashing unexpectedly after iOS 27 update Sep 18 20:35 3 days 4 major Vercel Elevated Errors Triggering Deployments Sep 18 20:32 49 min 172 811 1minor Clearbit Salesforce synchronization issues Sep 18 20:12 4 days 37 592 no impact stated Bandwidth Bandwidth App - Insights Incident Sep 18 19:32 — 13 68 minor Twilio· SendGrid· Segment Delays with Phone Number Registration to A2P 10DLC Sep 18 19:21 4 h 39 min 828 1,916 1minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Tigo and Orange Democratic Republic of the Congo Sep 18 19:14 46 h 12 min 828 1,916 1critical Etleap App is unavailable Sep 18 18:30 40 min 1 37 no impact stated Zenduty Degraded Performance – Delayed Incident Notification Delivery Sep 18 18:30 — 2 minor Resend Degraded performance Sep 18 18:26 2 days 78 229 no impact stated Hostinger· Hosting24 Emergency Server DE-1973 Maintenance Sep 18 18:23 21 min 1 major UiPath Service disruption for Maestro Flow in South Korea region Sep 18 18:03 — 2 12 major Cursor Investigating service degradation — Grok Bot Sep 18 17:19 5 h 43 min 10 29 minor Telesign Quality degradation - China (CN) - China Mobile (460/00;02;07;28;04;08) - 9/18/26 Sep 18 17:06 1 h 20 min 8 464 no impact stated Worldpay INC0654634 - A network issue affected traffic for transactions on multiple Worldpay platforms. Sep 18 16:55 — 10 57 minor Resend Degraded performance Sep 18 16:48 — 78 229 2no impact stated CaptivateIQ Degraded service for background processes Sep 18 16:48 58 min 2 major Firmable Background Jobs: Degraded Function Execution Sep 18 16:45 4 h 50 min 1 no impact stated Clever Incorrect Task Notification Sep 18 16:43 1 min 4 major Inngest Degraded Function Execution Sep 18 16:31 4 h 45 min 12 97 2major Rippling Rippling app not loading for customers Sep 18 16:18 6 h 41 min 11 24 minor Plain Degraded performance Sep 18 16:16 — 45 1,035 1minor Temporal Some customers may have incorrectly received a "credit expiry notification" Sep 18 15:54 6 h 29 min 46 1,113 1major Barracuda Networks O365 log ingestion issue impacting some accounts with delay and log degradation alerts. Sep 18 15:49 35 h 1 min 1 14 no impact stated Contentsquare Revenue Data Discrepancy for Multi-Currency Accounts in AWS EU Sep 18 15:18 1 min 7 99 minor Harness.io· OverOps Prod1: Single Customer Issue : OPA evaluations are failing for a specific workspace Sep 18 14:30 14 h 27 min 3 36 minor Scaleway [WebHosting] Intermittent access to Rouncudbe Webmail on Dedibox infra Sep 18 14:29 29 min 23 359 minor Scaleway san-dc2-7 unreachable Sep 18 13:45 3 days 23 359 no impact stated Kaseya Datto SaaS Protection - 500 Error When Accessing SaaS Protection Status Page in Datto Partner Portal Sep 18 13:30 — 2 3

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